It's easy to use and has a lot of features for the price. It has been very reliable and has great recovery features such as saving incomplete comments if one navigates away from the task and later comes back.

Subtasks are pretty limited in scope, and it's not easy to convert a task to a subtask and vice versa. Sometimes when we setup a project, we just want to get everything in there as a task. Later when we want to refine the tasks into higher level/lower level (basically create subtasks from existing tasks) we end up not using subtasks because we would lose all of our comments and other meta data that may be saved to the task as a top-level task.

It's run's our agency and we want scheduling integrated but, it's not being supported.

New version is clean and nice, posting old data from hosted versions is simple. Almost hit's it out of the park fopr use in any ad agency.

It's no longer supported. We looked to invest a bit of $ to move from a self-hosted to their cloud for AC3 and the support response was crickets. They have a scheduler but, it is not for hourly limits, jsut due dates. If you are trying to schedule against hour constraints you'll need to look elsewhere.

Ease and speed of use, ability to tag co-workers, review discussions easily and keep track of tasks.

I love the fact that it's linked to my email account, so if there is a new post I know about it quickly! It's also great that I can reply to threads directly from my email, that feature is so helpful. I like that the threads within ActiveCollab are easy to keep track of, so no more wading through emails trying to find a reference to something!

There isn't much to be honest, but I suppose I would like it if the software took me directly to recent activity, as when there are a lot of projects sometimes I find it hard to navigate my way to the thread I'm looking for. But that's a minor quibble! Other than that, I really enjoy using the software.

The software is easy to use and easy for others to figure out. We have a campus like environment and are able to work on projects for various departments without having to have so many meetings. All skill levels have been able to easily figure out how to utilize the product. It's been a real life-saver for our department.

I would love to see the completed projects being able to sort and view better. It gets hard to go back to a job and see what we've done before or re-open. Also, copying the entire job itself would be great.

Healthier and happier team... creativity up due to managers and admins kept at bay. Because they feel like they can see everything that's happening with long term and short term projects, a freedom for creatives to be creative has been a very welcomed change. We're faster at what we do and quality has gone way up. Efficiency is becoming our norm.

MOST: The desktop version. Structurally and organizationally sound. Streamlines workflow and allows multiple leads to see the workload and run reports on their various departments. Really helps with tracking estimated time for the individual and their part in the project. Communication is up and the stress of the communication is way way down. Creatives have more freedom and administrators and managers feel like they have the control they need. Love the Command+K shortcut we found today. We're still learning how to customize it to our team. It has made dealing with 60 national brands much easier and has put an end to the grade school feeling of walking up to the gigantic whiteboard to move color blocks around.

Notifications - We believe if a Project is set up and has multiple tasks that run linearly, we should be able to connect them and have a notification sent to the next person when the person before them has completed their task - An automated "passing of the baton" type of thing.

Activecollab are great, we were previously using 3 different Basecamp accounts for our sister companies. Basecamp was becoming a nightmare, it's ugly and the support is bad. We frequently have projects running over as an example, usually as we are waiting on information so we need to manually update every task deadline (Slow and painful) Activecollab allows selecting the project and bulk updating the deadline on the tasks, or in a list view one by one which is quick and easy. We opted for the self hosted version and use an amazon AWS Elastic Search Service for searching. this is so much cheaper than what Basecamp was costing and so much more user friendly. Anyone big plus factor is, we were able to customise the software a bit (Against their guidelines) to give it some branding for our company by including an additional CSS file, we have to add this after every update but it's worth it.

Lack of built in customisation

It helps me organize a great number of projects as one-man business without losing more time than necessary.

It's amazing how flexible AC can be depending on a project's needs. It can serve as a simple reminder list with great speed and simplicity but also get fully blown up for projects involving production teams and clients at once. Compared to its competition it never feels like its dictating you to use it in a certain way, it just hands you a great bunch of options and lets you use them without interference. I use other products like dropbox and dropbox paper too and it all goes together really nicely. One thing to note is a personal and genuinely helpful customer service, there have been issues and bugs here and there (not many) and in 90% of the cases they were solved within short time. I think AC is great for freelancers and small project groups working remotely I switched from Basecamp and it was one of a relief.

I personally don't like the free limitations of users. I know there's a business model behind it but I hate to delete other clients/team members just to make room for someone else.

It's a great Project Management System. We moved from a legacy system and had prerequisites for our agency: project & task management, people/roll management and time management. It does these with ease. Then it layered great collaborative working.

The recently launched "workload" feature is an add-on additional cost. As a SaaS the competition is fierce for features and benefits. I personally think this should have been part of their bundle, not additional.

I settled on using ActiveCollab to manage website development projects after testing numerous. On the rare occasions that I've had questions, customer support is very quick to respond.

ActiveCollab is very easy to use and helps me manage projects, project documents and project communications all in one place. Best of all it reduces emails and the issues that arise when trying to find the latest version of a document that has been emailed multiple times. It's easy to keep selected team members updated about particular tasks and they can each determine how often they want to receive updates.

I can't really think of any cons about ActiveCollab.

+ faaast

After over two years, I see that lack of simple crm is probably only missing feature. You can use internal notes, but I don't feel it now.

The team is immediate to help, and pleasant to deal with. Also, truly they release updates like monthly, the product is always getting better which is AWESOME.

This software includes all of the features of the leading brands and more in most cases. I compared ActiveCollab to every system out there and tried demos and trials of each as well. It combines robust options with ease of use, and is more affordable than most other options. We can use kan-ban, calendar or list views, and can organize almost everything to our own preference. They also are continuously upgrading the system and adding features. I also like that they have a roadmap on their website so you know what they will be working on next. Top quality product and service.

We used to be able to change the colors and design options but now we are limited to one set of colors and 4 or 5 different background images. I know it is probably only the designers who care, but as a design company, it drives me crazy. It's not ugly, per se, and it is definitely not hard to read or use, but it is not how I would like it to look, so, it's my least favorite thing about it.

The best aspect is that it is low cost project management system for smaller companies like mine. It also is easy to train new employees how to use it.

I like mostly that the software has a simple layout, and has a pretty small learning curve. I also like how it integrates to other web apps like quickbooks and slack, etc.

I wish the software had a more robust system for storing contacts as well as an integration with outlook contacts. It would be

I've tried at least 20 different Project Management tools, but they were all either too expensive or simply not enjoyable to use.

ActiveCollab is far less expensive than BaseCamp and more visually appealing than the likes of Zoho or Trello. This makes it ideal for freelancers (myself included), but it could work for larger teams just as well.

The Mac app is still being worked on, and it has a few startup bugs, but works fantastically, otherwise.

Flexible, robust project management with great support.

While some project management systems try to force their own project management paradigms, ActiveCollab allows you the freedom to decide how you will manage your projects. Kanban? Click a button. Gannt? Click a button.

Rich text could use some work as adding formatted content will sometimes yield awful results.

Time management and project management made a lot easier. Possibility to add all resources needed / required for a project in one place.

The fact that you can manage very easily multiple tasks in categories and edit them. Also, the time and task review reports are very useful for a complete overview of the work.

The fact that I cannot live track the time under a task directly in the projects interface and that I cannot add meetings in the Agenda section.

Great tool, one of my favourite. Very simple to use for entrepreneurs, PM, clients, developer, designer.

I like the UI and the simplicity of use. Overall it is a great and intuitive tool. I think that also the invoicing system is not bad but I'm not using it.

I manage several companies, each company manage more than one project. Would be nice add a gerarchy for Companies > Projects > Tasks. At the moment Active collab doesn't manage this feature.

Our entire team is happy to finally use only one piece of software for teamwork. Starting with the project manager, up to the developer and the support all use the same software. Due to the interface (API) the software can be integrated wonderfully into our existing system infrastructure.

Our entire team is happy to finally use only one piece of software for teamwork. Starting with the project manager, up to the developer and the support all use the same software. Due to the interface (API) the software can be integrated wonderfully into our existing system infrastructure.

We use the self-hosted version of the program. One requirement for the search is the use of ElasticSearch. Unfortunately this is not possible at the moment, so that we cannot use the search.

It's easy to use and worth the cost.

My team and I do really like the simplicity of the software. It helps us focus on doing the tasks rather than figuring out how to use the software correctly to assign tasks.

- Unmaintained mobile apps, both iOS and Android versions.

I use ActiveCollab to manage my business and personal tasks and goals, and it's invaluable for our team's collaboration.

It's fast, user-friendly, and intuitive. It supports teamwork within our web design company, and the support is amazing.

I'm honestly struggling to think of anything. Perhaps the search area could remember previous searches when you click in it, but that's really an advanced thing that I just thought of today.

We've been using ActiveCollab since version 1. We needed more features and flexibility than other project management systems provided and we also were looking for an invoicing system. ActiveCollab provided all of that in one package and we could buy a license to run on our own server instead of paying monthly fees. This pricing model was very attractive for us along with the extra features to make the system fit our project management workflow, made ActiveCollab an easy choice.

The mobile app isn't the best. For those who heavily rely on using their project management system on mobile, this might be something to consider. I'm not a fan of the themes in the theme option, but if using the self hosted version, then you could potentially adjust styling to fit your business better.

Our everyday management of the municipality runs through this software. We are better able to make staff more accountable and keep projects on track by assigning tasks with timelines to specific employees. We are also able to pull reports to assist with yearly reviews for our employees to see how much work was completed throughout the year.

It is easy to use, all of our employees can use it easily, and the fact that it has an app for our employees to use in the field off their devices is very efficient

The reporting feature I feel could use a little work. When you first look at it, it appears a little overwhelming. It is functional and does the job, but if you were to work on improving the software, I would recommend starting there.

Our team manages all of our projects through ActiveCollab, and that includes budgeting, tasks, and time management. Without it, we'd be lost in a sea of emails and Slack messages.

ActiveCollab is quite feature rich. We were able to consolidate multiple pieces of software into one.

Some of the menus are hard to find and I'd really like to see a comprehensive calendar approach to tasks, vs just per project.

It is our primary task tracker that we use for each and every project we work on.

1. Nice and easy-to-use interface. No issues with using it for several hours a day.

At some point we decided to move to a self-hosted version of ActiveCollab. By that point we've been using ActiveCollab for a while and our database (including all the files) was about 150GB. Unfortunately, it took about 6 weeks (from 16/10/2017 to 30/11/2017) for the guys over at ActiveCollab to provide us with a link to download our data.

Our overall experience is absolutely positive. We get to plan out our projects, go through them daily, track everything, and at the end exactly know what to invoice the client. It really covers all the basis that we need in our process and we love it for that.

I really appreciate the simplicity and the power behind the features it delivers. On the surface, it offers just a list of tasks me and my team manage throughout our design and development process, but under the hood it offers task dependencies, estimates, time tracking and many other cool things that make it deceptively powerful.

Probably the speed of the app on some larger projects. It's lightning fast for everything small to medium, but on larger projects it can take a while to load everything.

I find it very easy to work with. I have already adviced people to use it, because I really like to work with it. It's also not expensive, which I find a very important asset.

It allows you to make different projects and within the projects itself you have tons of options. Also, you can make tasks and subtasks and assign them to someone, which I find very usefull, certainly when working with a lot of people. The billing-tool is also very easy. I've been working with ActiveCollab for a while now, and it's by far one of the best project management tools I have used.

I like the fact that everything is contextually linked, you can dive into a task from a calendar, report, email - anything really.

The inability to email direct to other modules like conversations and files unlike Basecamp which does allow it. That and not being able to add tasks from the calendar. That would be awesome.

Creative Outfit Inc. uses Active Collab to manage our Projects, Tasks, Hours, R&D and more.

The range of options in the Dashboard are great for any Start-up.

I wish there was 'Subscription' driven Hour Tracking.

Diversity of features. It covers calendar integration, task management, expense and time tracking, client estimates and invoicing is integrated, discussions with clients are threaded and neatly organized at all times, file uploads that act as a mini-Dropbox for yourself and your clients, notes, facebook-style timeline of the activity within each project... And I haven't even touched on the level of customization, multitude of extensions (Zapier included), scalability (with self-hosted options!), and the iOS app that works with either cloud or self-hosted versions (our clients LOVE the app). We love ActiveCollab because of it's diversity. That's the one reason that in our opinion, it's simply irreplaceable. Having to replace it would be like adding tripling the administrative work on our plates. It replaces the need for multiple separate services that do each of those things separately. Who wants that when you can have one single login to one single system that can rule them all? ;)

The iOS and Android apps needs some work. They don't do as much as the desktop version, so they feel limited. They don't really take advantage of features like gestures or multi-touch, which every smartphone has.

Workflow efficiency. Team project management. Time-tracking for hourly clients.

The robust features that are at our disposal should we scale up or change the way we work. Discussions, notes, tasks, lists. Third-party app integration if needed. I like that we have room to grow. I also very much like the reports. As the business owner, it's key to see how efficiently my team is performing, and how to keep our workflow profitable.

Day-to-day, the timer app is buggy. It's frustrating when I can't scroll through our long list of active jobs, or when the status doesn't appear in my toolbar for easy reference. We've also had issues with days going by with time records not being logged, having to take screencaps and re-enter by hand (if we're lucky enough to no re-start the app). A better timer app would be very welcomed.

Keeps me organized and helps me prioritize my to-do list!

I love this software because it allows my supervisor to add tasks to my to-do list when I am not around for her to tell me in person. It organizes everything and I can add tasks myself as well. Active Collab is always open on my computer!

The one thing I don't like is that my recurring tasks that happen every day​, excluding weekends, still shows up on the weekends and I have to go in a delete them or mark them as done.

I now manage my time better. I have more control over what my team does and the quality of the work they produce. I can easily generate reports so I have an overall picture on how we're doing on different projects. It helped me be more efficient so I have time to focus on quality control.

It's a flexible tool that can adapt to different work situations. Its uses range from simple task lists to time management; so you always have a clear view of what you have to do. But you don't have to go at it alone, since ActiveCollab makes it easy to work with other people. It doesn't matter if you are working in the same company or if it's a collaboration with other professionals. Or even, if you want to keep your clients in the loop, letting them know how you're doing in their particular project. ActiveCollab provides a scenario where all of that can happpen. As it is said in the name collaboration is at the core of what this software does.

It can become complex. Since it's a multifaceted app, it carries a certain degree of dificulty when you are first using it. Though with use it becomes simpler, since you become acustomed to its use.

Overall I am having a positive experience with Active Collab and have been using it for over 2 years and plan to continue to utilise the software moving foward.

Active Collab is a very easy tool to use that allows for the safe and secure sharing of materials between remote stakeholders. The tool provides a great forum for online discussions and file sharing, enabling our company to work seamlessly with clients all around the world.

Recently I have come across some bugs with the uploading of files which has been frustrating when trying to share deadline senstive files with remote clients.

My team is spread across the country and Active Collab allows us to work together on projects seamlessly. Our outside partners are also able to work with us easily.

Great tool for managing complex projects with multiple stakeholders

Upgrades have been a bit buggy and while the team are responsive, they don't always believe that they've broken something

Active Collab is efficient, friendly, and structured just right for our team's work. The reporting, activity stream, project, task, and subtask organization are all well-calibrated for daily use to organize work and to report on projects.

I wish AC integrated with Jira. Our development unit uses Jira, but the complexity means it's a no-go for our unit's daily use. The lack of integration means that sometimes members of our team have to ping-pong between both products, or fail to understand what's happening there. A preview of a Jira ticket in AC would be totally sufficient.

Overall, I've loved AC. Coupe hiccups a year ago, but they are good about hopping on things and addressing issues.

Love the fact that I can pretty much do soup-to-nuts with AC. I especially love the estimates and invoicing; makes keeping things in one place easy!

I'd like to be able to set up more complex roles and responsibilities and add people as sub-contractors, give them only certain abilities, allocate a pay model for them and report on their role.

We use activecollabe every day for project management, but now when we paln sprints and use scrum, we had to look for some other sof for planing sprints, if such feature will be available in active colab out of the box, would be just awesom! :)

Easy of use, all in one place, we like invoices a lot!

Missing sprint planing option, a lot!! :) we now use scrumdo.com for sprintplaning :( would be coll to have such functionality inside activecollab. this will make activecollab bes projectmanagement tool out there!

Operational control of projects

Enables us to work efficiently on multiple tasks, with multiple users across multiple projects and multiple geographies. It's not too complicated for non-technical users and not too simple when dealing with technical issues with developers. Also can be used many different types of projects.

We would like more elaborate options for "operational analytics". The reports are ok, but we still have to do too much manual manipulation of data to get what we want. We would also welcome SMS/Text alerts and integration with services such Ghost inspector (e.g. automatic ticket generation).

Overall, this is a major tool for the day-to-day operation of my business. Support is at least average, functionality is fairly complete and mature, and it is a pleasure to use.

I started using ActiveCollab back when it was open source and contributed to the code. Since then it has matured a lot. It is a great over-all solution for project management, communication, time management, and even invoicing. The interface is well-thought-out and has few glitches.

The reporting functionality leaves a bit to be desired, but gets the job done. As others have mentioned, the search functionality is not great and setting up Elastic Search for the self-hosted version is a bit involved. Also, the mobile apps are not great.

Linhas do tempo.

Not reactive interface. Terrible iOS app.

We have loved activeCollab since version 4. It is a valuable software, which really helps its users on a daily basis and is very flexible in its operation. We greatly appreciate his progress and are reassured about his future. Keep up the good work!

Very smooth operation in a team. It really helps to share information and make quick and concerted decisions.

The invoicing module is far too limited. Integration into QBO or other is not really a factor to be taken into account.

More efficient project management. More time spent on work, less time searching for files or waiting on emails.

It has the sophistication we need and remains very easy to use. I have tried nearly every other project management software out there, and this one makes the most sense to me. It allows us to effectively collaborate with clients, and it gives us complete control over what can be seen and accessed. We use it for time tracking as well. It connects with a number of other services including Quickbooks. They really seem to listen to their users. I have asked for things and have seen them implemented. Overall, it is a great solution for us, and I do recommend it to anyone looking to better manage their projects.

I did like a little more flexibility in the license levels. It would be nice to pay by the user when we need extra users rather than have to bump up to a level that many more users than we currently need.

ActiveCollab keeps our company organized, on task and on budget. From tracking work and projects to tracking the financials surround ing those projects, we couldn't live without ActiveCollab. I love how ease to use it is and how easy to navigate it is.

Active collab is intuitive, easy to use and easy to navigate. There are MANY other project management tools out there and I've used a number of them. Active Collab is the best in my opinion in light of the integrations and ease of use.

There are a number of more in-depth features that are sometimes hard to find in ActiveCollab. Nothing a simple support ticket can't solve though.

I really admire it beautiful it helps me in tracking the time and essentially to ensure productivity of work in a much more convenient way. It helps me plan and execute tasks that can be customizing easily through its beneficial features and functionalities.

ActiveCollab works in a significant way that helps in integrated project management tasks and also it enables me to effectively combine different task management processes together that involve time tracking, billing and a particular project in an efficient way. Moreover, I really admire it because it has rich planning features and also high configuration abilities that automatically streamline my projects into a useful way.

Specifically all the features are going good in it that are effective for any certain group work project.

My team requires daily collaboration and project management where 3-4 teams are working on different components of the same project. This tool is an excellent and intuitive way to collaborate and track timelines on our larger projects. It has been significantly better than our previous tool (Basecamp 3)

The notes tool is not quite up to snuff compared to other tools, and this might be a deal breaker for some uses.

Simple UI, even a stupid person may understand after simple guidance

I have tried multiple task management software for our company, But anyhow I was not satisfied with other product because of no option to manage workload or time and invoice calculation or somehow workflow is difficult for non technical user to use. Activ Collab has the most simple UI and Design. Only 1 or 2 days training will be sufficient for any users to understand it. Workload segment is really simple and most important functionality it have.

Android app needs improvement. It doesn't comes anywhere near to desktop web version.

A perfect balance of features - not too complex and not simplified to the point of being useless. Probably one of the best project management tools if you're a digital/marketing agency.

It's probably not a good fit if you're looking for corporate grade software that can do it all.

In a small ad agency with an uneven, but often frenetic, pace, it is very helpful to have one place to go to find any answer to any job. This depends on the quality of information put into it, but on the whole, it has solved a lot of workflow problems for us.

It helps me stay organized and keeps me from having to bother coworkers with questions.

It has a lot more features than I use, and there is a bit of a learning curve, but it's really just old habits dying hard.

When we were looking for a tool to help us manage our small business, many tools were complicated or over priced for just what we needed. ActiveCollab was perfect in price and functionality.

It allows my team to collaborate easy and get work done with.

I would like to control some of the notification features more. For example, I'd like to disable/modify when the Daily report is sent out and it would be great if there's an option where members of a project that are subscribers can get a notification of an update and not all the details.

It's enabled us to stay organized and on track of the time sensitive development process for our online training program.

We use ActiveCollab to keep track of our online course development process. So the easy-to-navigate interface is huge. The fact that people are alerted at different points along the development path is also very helpful.

Keeping track of trainers is a but cludgy. We use Notes but it would be great if there were a dedicated section for tracking info about people (not necessarily ActiveCollab users). Being able to opt in or out of certain interface features would also be nice (we never use invoicing, for instance, so would just as soon not see it).

This product completely changed the way we deploy our software. It provides us, our clients, and our partners with transparency and clarity in communication and remaining tasks.

This application offers a good mix of features and simplicity. Specifically, I like the ease of creating projects and assigning tasks to personnel.

Certain tasks are admin-heavy - time entry against a task comes to mind. You need to click through a couple of layers to add time to a task. A number of features have been added but the missing functionality impacting us the most is that there is no "out of office" messaging or a way to delegate projects for times of planned absence.

Overall ActiveCollab makes my life easier.

Active Collaboration is super intuitive and affordable. Before switching to Active Collaboration a few years ago we used WorkFront and it was an absolute nightmare. After 10 months of getting templates set up and trying to learn how to use them our team was so frustrated that I knew that I wouldn't be renewing that tool for another year. Active Collaboration is so easy to use, it literally takes 10 minutes for me to walk a new team member through the tool when coming onboard. I've learned over the years of project managing that if someone doesn't understand how to use something or its too complicated to input a simple request or comment in, they aren't going use so it, they will default to email or drive-byes. I just don't have that problem with Active Collaboration. I highly recommend it.

I wish there was a feature that if you change a task date there's an option to move out all the dates at one time.

The project management tool has many advantages and features. We've been using it for many years. A big advantage is the link with Slack and Google Drive. This gives us an optimal overview of every customer. In addition, our customers can create tasks independently and communicate with our entire team. Since the new version it is clearer and more intuitive. We can only recommend it and will continue to use it intensively.

The app itself is expandable and also the software for time recording is relatively unreliable.

Overall, I really like ActiveCollab as a project management tool. We have been able to onboard folks to it quickly and again, I like to have one place that I can go and see all my active projects and current tasks. You are also able to see past projects and tasks.

I like that I can go one place and see all my tasks for the projects I am a part of. It is easy to tag people and the software is pretty intuitive. It allows many people to be part of the big picture and stay up to date on the progress of projects. It also cuts down on the number of emails I need to send because I can follow up on items within the program and tag people.

The customer support often leaves something to be desired. When issues arise it is not usually a quick fix and when Active Collab is down, our project management comes to a halt because this is the key to our success. The everyday support for quick answers is fine, but when major issues arise the solutions are not always quick.

It's been a lifesaver in keeping our department running efficiently and everyone on campus can access us without leaving their building.

Ease of use, very similar in concept to Facebook. The price is super reasonable. I know there are more elaborate platforms out there, but for our small, in-house marketing and communications team it works really well. They keep improving it based on customer feedback.

Sometimes there are issues uploading files, you can really only upload one at a time.

Overall, I like ActiveCollab, but I want to so bad love it more. There is a lot of potential with AC and room for improvement, and I really hope they listen to people's suggestions and needs! Either way, I do highly recommend ActiveCollab, especially if you're a web designer like me who manages hundreds of sites.

Before I decided to go with ActiveCollab a few years ago, I researched and tried all the project management softwares I could find. I ended up going with ActiveCollab for a number of reasons. One, their interface is simple, practical, and easy on the eye. I found other project management softwares trying to hard and it essentially complicated simple things. Also, I loved how my projects can be displayed and searched. I know this sounds trivial, but when you manage hundreds of projects (websites), I need an interface that works for me. Their interface works perfectly for someone with my needs. I constantly have to go back and forth on so many notes for projects and ActiveCollab has made it user-friendly for me to do this.

While I went with ActiveCollab, I am still frustrated with some of their features:

It does what we need for the most part, at a reasonable price.

ActiveCollab is pretty straight forward for our needs of project management.

We like being able to create templates for projects, however, there is no ability to copy a template and adjust it to be a different template. Every template needs to be made from scratch, and there's not an easy way to even copy and paste things from other templates. A lot of our templates are similar but have variations. We've contacted support multiple times and they like our idea, but they haven't done anything about it in about two years of asking.

No business problems are being solved through ActiveCollab, they are only being created.

I truly do not really like anything about ActiveCollab, but the feature that allows you to hide things from clients is nice.

The title says all of it - ActiveCollab is the single worst project management system I have ever used. Their customer service is the worst part, because it makes solving all of the other issues that go on almost impossible. The timer never works and deletes people's work, the server is often down for days at a time, clients will lose access for no reason at all and not be able to login, we'll stop receiving ActiveCollab email notifications and tasks will show either for the wrong day or not at all. When we reach out to ActiveCollab, they more often than not have absolutely no solution and just say "they are working on it".

Control of project operations

In such a complex world, where the time and control factor in operations makes a difference, it is vital to have a platform that allows access to many tasks that, otherwise, would involve and coordinate many people, this type of tools allows us to save costs and reduce involuntary human errors, in everything that refers to the necessary coordination between all the members of the project. The calendar allows to have all the tasks, meetings, and filter the tasks by projects, and if that were not enough, all this can be complemented with the participation of the members remotely, so that it is possible to follow the general state of the proyects. In case of any problem, the support team is attentive to clarify your doubts, there are still elements that we have not had the opportunity to explore, but that, surely, according to our needs we will be using them to solve the growing demands of our organizations.

As with many platforms, the versions that are used in tables or smart devices show some limitations, in relation to those that are handled by PC, it would be very important to preserve and maximize the benefits when you have other devices and not limit the functions that, After all, knowledge or traditional devices for solving problems are not always available.

ActiveCollab has increased my productivity, my organisation and decreased the sheer volume of clutter that used to be on my desk

The ability to view information a variety of ways enables each project to be completed according to need.

The UI the software really needs a little colour, I know this is a little thing but I also know it is important to some people.

ActiveCollab keeps us organized and on task. It's a great snapshot of our client work at any given point. We have many moving parts, and ActiveCollab allows us to really stay on target with our goals and on task with our clients.

I own and operate a company that specializes in creative strategy and marketing/PR services and this is a good fit for us. I spent many months and went through quite a few trials researching a software that had as many features combined that we were looking for. We settled on ActiveCollab and we're very happy with them. It's a great option without the price tag and disorganization the later versions that Basecamp brings. I like the customization features as well as the billable categories for tracking and reports. We work with contractors in our business and we like the ability to assign tasks and hide back office items from the client. Their customer service has been very responsive and helpful throughout our set up and we're overall very happy with the product and functionality for our needs. Overall good UX / UI.

We're finding the reports options are a little bit limited, however it hasn't been a huge issue. We're getting most of the data we need. We really wish we could assign tasks to multiple people, but that seems to be a common theme among these software options. I don't understand why as we have many tasks that are worked on by multiple people. This carries over into the time tracking app. If you aren't assigned a task, it won't show up in the time tracking app for you to track against. However the work around is you can add a time report in the desktop version after the fact to any task regardless of who it assigned to. The budget feature per project is nice, however, we wish we could break it down further by task list. Their great customer service has passed this along to the management and dev team for consideration so fingers crossed it will be coming in an update at some point.

Organization and follow up on projects to make sure nothing gets lost between the cracks.

Active has been amazing for our company, the ability to create tasks and sub tasks for each of our client projects has organized our way of operation. We can then assign each task to its appropriate department and assign who needs to work on it. Furthermore, we keep track of notes and discussion added to each tasks. Recurring tasks is also something very useful. Active Collab is the best thing that happened to us!! We've been advising many clients to start using this software.

One thing is that the 'Search' option is not very detailed..

We use ActiveCollab in a fairly basic way when compared to the layers of functionality it offers. We use it track time spent by individuals in the team across the many projects we work on. This helps us to accurately surcharge team costs back to our stakeholders and plan resources efficiently.

Increased project efficiency, improved client satisfaction through better scheduling, better communication, and giving clients open access to interact with us on project tasks (while easily limiting them from internal discussions they don't need to see).

Lots of detailed helpful features which don't complicate the interface but are great when you start using them. Customer support has pointed some out when I put in what we thought was a feature request... but it already existed and I'd missed it.

Using Elastic Search as the only available search feature is limiting, as it's difficult to host and especially so in a shared hosting environment. Without Elastic Search, there's not even a simple text search available for project/task/comment description.

Our company's organization and productivity increased greatly.

ActiveCollab is really easy to use and on top of all it works really fast and smooth. We used to use JIRA for our project and task management but compared to it, AC is way faster and really better overall for managing a lot of smaller projects. Also, the option choose to see task lists in Lists or Columns is an amazing feature that gives you a lot of flexibility.

When the internet connection is not good, some pages seem to never load. Also, sometimes the Timer application is a bit too generous when logging work hours.

Fácil de usar

The mobile app is not yet fully featured and receives infrequent updates

Highly focussed team members. Remote work flexibility. Collaboration. Time Management. Quality Management. Data Management. Targeted and SMART Goals. Internal Motivation. Trust.

The platform makes communicating with team members a breeze. We have a multitude of projects and tasks within the three departments - A/C helps keep everything organized and on track. LOVE the landing screen "My Work". The calendar view is awesome for our morning meetings. It is great that we can filter by person or project on the calendar. It's a robust feature that other platforms did not have. Really enjoy the notifications when I mention a team member. The robust area within a project including Tasks List, Discussions, Files, notes, Time, Expenses, Activity is great. Not only does it encourage collaboration it fully supports remote work. On the task list, we can drag/drop tasks. Filter by assignees, tasks lists, due dates, or completed tasks. You can also review the overall project progress. A/C has some great reporting features. I like how we can star projects. Simple features like that are NOT overlooked in the A/C platform.

Disclaimer: We use it a bit outside of its intended purpose. Our group is Marketing, Web Development, and IT. Although there are a ton of project-based objectives within the departments there are some marketing functions that are not project based. This is the biggest thing I've got it's not a deal breaker. Maybe extend the software to include flexible user accounts or setup different types of project areas. That isn't necessarily project oriented.

It organizes my life every day.

Solid options for organization and streamlining processes that even clients can be taught to use. As a creative agency selling our time it's important to communicate quickly and efficiently with our clients. A big part of that happens at the beginning of every project when they fill out a creative brief. We've used ActiveCollab to set up standard brief templates so AC asks all the questions and they go down the list and fill it out. The time tracker works great and is a painless way to keep track of time. Email notifications are great, especially being able to respond to comments VIA email really speeds things up. Support staff is great. Always available and helpful.

The invoicing functionality is great but is missing major sorting and display capabilities. For example, if I wanted to show each time entry with its note about what that entry was for organized by project, I cannot do that. My wife has also complained about the App not having a lot of functionality, but I have not used it much personally. I also think the 'Notes' 'Files' and 'Discussions' tabs are kind of random. Haven't found a good place for those in our workflows and they're confusing for clients. I realize it's a big thing to ask, but I'd also like to see some way of incorporating something like Slack into Active Collab, so we can move away from Skype completely.

ActiveCollab is very easy to use. With just a few clicks, you can have a new project created right away. Time tracking, invoicing, payment processing and many other features add an already large depth of features.

Support is quite bad, at least for the self-hosted release of the application. There is no ticketing support system, and instead you have to chat with staff through the activecollab.com site to be able to get issues logged. You never get professional assistance through chat. They copy and paste your chat into their internal support system. You're then at their mercy to reply back via email. If and when they do write you back to your email address, be prepared for long followups to your replies.

- Simple, clean UI

- The Asana importer didn't work for me. This resulted in a huge amount of effort migrating projects and tasks by hand.

It's a great contractor\agency tool. But you don't have to be an agency, its great for in-house too

Easy to use, affordable, logical, logical, really helps. The latest version has greate GUI and I have been using this tool for last 4 years. I first used it at Xivic, then took it with me to Get My Auto, Everything Online, Digital Advertier, and now my own consulting firm.

I wish it would connect to other project management tools such as basecamp, asana, etc. I work with many contractors and vendors and if I could do everything in active collab, then it would create a ticket in their platforms, it would be awsome.

Changed the way that we manage projects and tasks. Really increased visibility for teams about where their projects are, who is responsible for items, and what needs to happen to move forward.

Very intuitive and easy to use. Has most of the features of the larger competitors. Being able to self-host was a key consideration for our industry, most others are only cloud based. It makes managing projects and teams very easy, and everyone can see what is happening in real-time.

Don't have many dislikes. Would like to see more flexibility with the time and expense tracking, as well as more admin control over notifications and preferences.

When we first started with Active Collab (2 years ago), we we're so excited by the offering. I had tried tons of PM softwares - Mavenlink, Wrike, Trello, Basecamp, 10,000ft, Podio, Asana, Paymo - you name it and I had spent a few weeks with it. When we came into activecollab, we found it to be almost tailored to our exact needs. Project management with time tracking, project budgeting and estimating/invoicing features. It was the right amount of sophistication with each of these features where the software did the job well, but it also wasn't overkill. Once we started using the product, we we're thrilled with the support. From basic questions to feature requests, we found that the team at ActiveCollab has done a great job of building the product and supporting it along the way. We're excited by the new features that are constantly being added which are meeting the demands of diverse teams - KanBan and Gantt style project management being two fairly recent additions to the software. Overall, the software is very flexible. We are a small marketing agency and use it for tracking both project-based work as well as retainer-based clients where they are paying a fixed monthly fee for our services. We've found ways to make ActiveCollab accommodate both client types and have used it to manage a variety of project types - from events to website builds to multi-channel campaigns. We've been thrilled with ActiveCollab, it's pricing model, and the overall feature set of the product. Yes, softwares like Mavenlink have much more robust resource scheduling, or basecamp having a better client-facing experience, but those softwares are also missing things. Or are ridiculously expensive! ActiveCollab is the perfect blend of features and price.

We've been in a search for a long time trying to find a PM tool for our design agency. We've tried Asana, Trello & Active Collab and trial each of them for some time. Active Collab was a huge winner. Tracking tasks, expenses, time & working with clients is simply astonishing and they've built user interface which is unbelievably easy to use. (If we take into consideration that most of the PM tools have the hard time to stay simple due to the huge amount of content).

The way how everything is built and organised. It's simple, and if you need additional features, you just add them via add-ons.

Nenhum

... but be prepared for frequent massive changes. We had some headaches in the past for updating activeCollab and switching from the old version to the next one. The ability to run it through php and mysql is great. It needs elasticsearch and this is not great at all. Right now, the software is well-done. It offers the essential features for a collaboration software. It lacks : two-phase authentification, integration with office 365.

Fácil de usar

Future not clear

Over the past 10 years I worked with several online project management, collaboration and accounting tools, including Basecamp, Harvest/Forecast, Freshbooks, Trello, Asana, Teamwork, Podio, Wrike, etc. Two years ago we started working with Active Collab, and it is the most comprehensive tool so far. Not everything is perfect yet, but compared to all other tools out there, it does the best job in modelling your business, enabling collab workflows and being on top of all projects developments. And it has a nice UX, which is very important if you work 8+ hours a day with an app/software/tool.

Covers almost everything you need for team workflow and managing (digital) project, nice UX, rich features, moderate price

Lacks a dashboard/cockpit, reports should be more flexible and easier to use, design of estimates and documents should be more flexible, billing options should be more flexible