I like this this software finds influencers based on topics and platforms. Helps when getting specific at those levels. Also very cool how it scores them. I struggle to find good influencers for my client due to very niche audience so it is not best suited for my needs, or I'm doing it wrong.

I don't like that you have to pick from a predetermined list of categories. My client is very specific and it hindered us being able to find the right match. Or else I just need more training to do better.

It was helpful in identifying new potential influencer accounts to work with. It sped up the search process for us.

The ability to narrow the search by keyword, geography, etc.

It wasn't as comprehensive as it could be. I noticed that some potential influencers could not be found on it.

Not the best user experience but it's insights are critical for the business.

The tool is very instrumental in our influencer selection process with very in-depth insights and the tool's 'True Reach' metric is truly groundbreaking - helping us differentiate between mediocre and quality influencers

The tool's search & filtering features (influencer discovery) desperately needs a massive revamp, lots of limitations and the experience is furstrating.

I used this product consistently for several months to find influencers for a previous client. The overall design of the tool is clean and minimalistic, and even somewhat intuitive. You can search for influencers through their search function, use of a boolean query, location, or by skill (Klear classifies influencers by a theme, like Interior Design, Higher Education, or Fashion). I like being able to pull up influencers for Instagram as well, and I think this is one of the few tools that offers that. Overall, solid product! My Customer Success Manager was incredibly helpful and always available to help me with any needs.

My biggest issue with the product is the "skills" search function can be limiting since you have to select a "skill" from their drop-down options. It's also pretty buggy and unreliable-- it would often pull up the wrong information and give me inaccurate locations of the influencers. However, if you use a boolean query you will be fine. This method makes it easy to find the folks you are looking for as you can miss opportunities if you use their "skill" function which needs work.

love that campaigns are easy to track/influencers are easy to find with this tool

the pricetag is a little steep for what it offers