If you need to do online surveys this is a great product to use. It's very easy to use with a LOT of options. The reporting on completed surveys is also excellent.

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None that I could see.

Easy to create professional looking ipad surveys that looks custom built. Great for functions and trade shows. You can also customise background images to make it branded solution.

QuickTapSurvey allowed us to ditch paper surveys and use our iPads reliably to collect data from events.

- Runs reliably in Survey Mode, rarely needs to be re set during the day at events. "Set it and forget it"

- Additional licenses are quite costly. - Surveys need to be unarchived to access past data.

We have been using the app for several years at all of the bridal shows and open houses that we attend. We use iPads in a Kiosk in our booth. We create a custom survey for each event, each has it's own special pictures, this allows us to be able to tell our story about our company and our services and then also capture important client details that make it easy for us to followup via email or phone after the event. It is a very high-tech way to make your company stand out.

Easy to simple and easy to sue.

No longer support iPad 1, only iPad 2's and up.

The idea is pretty nice of having the contruction of the forms online and let it to collect data offiline , to sync anytime it is connected to internet . Then I do not need to worry about network , and let the data gathering running alone all day. A really well conceived app.

Some tapping buttons are not so intuitive to a small portion of users, however, the app delivers the expected results, more efficient than common online surveys.

The software has greatly benefited survey efforts at Dine College among our students, stakeholders, and our community. We use the tablets more then Survey Monkey or Google Survey due to its off-line usability, affordability, and easy to create questions and set-up process. Our office uses the product to capture data from learning workshops, events, data entries, and grant outcome measurements, such as Title III and AIHEC AIMS reporting. The tool and application is very user friendly. I do, however, look forward to seeing the tools moving to an online survey some time in the future. That would be awesome. by QuickTapSurvey on 10/11/2015 Thanks a lot for the awesome review. We will submit your request for online surveys to our Product Team. If you have any other questions or suggestions, please let us know. As you know, we're always here to help!

I like how it will pull your responses and put them into an excel file to easily use and present to everyone.

I would like to see a better variety of backgrounds and ability to use you logo even for the basis package

Ease of use for collecting data to be used for business and marketing needs. You can literally send off surveys from the start.

From the price point, it could be a bit on the expensive side. All else aside, this is a great tool for data collection.

This was built to use with iPads and has a nice clean look. Plus, we were able to conduct surveys even in places with no Internet access.

We were somewhat limited by how much we could customize the look of the surveys and the answer choices for our questions.

Great overall experience with this software and the customer service is wonderful. When I was exploring the software, the team helped answer all of my questions and provided tons of resources to best inform my purchasing decision.

The software is at a good price point and meets my need. I needed a kiosk-like survey station in a medical practitioners office. This tool was perfect to white label the survey to match the brand and to allow for a very customized survey. I love this software.

The one thing that was a little frustrating was that once a survey was published you could not edit it. You had to duplicate, edit, and then republish. It was a little annoying but I assume that the function I desire is not possible because it would mess up the data and make the whole survey wonky.

I worked with Michael on the Customer Support team a couple times regarding various questions and he was always wonderful. He was quick with responses and extremely helpful! We used the QuickTap Survey app for a couple of tradeshows and it worked great to capture data and contact information. The app and online dashboards were very user-friendly and I would definitely recommend the app for anyone looking for a quality survey app at an affordable price!

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None that we experienced

I really like the simplicity of the Quicktap survey interface and the affordable price. After looking into several options for creating and disseminating an offline survey, Quicktap offered the best value by far. In addition, I have utilized the online chat feature several times and have received prompt and reliable customer service.

The only negative aspect of Quicktap that I have experienced is the somewhat difficult process of applying complex skip logic to surveys. Currently, you are required to enter specific formulas which are likely not intuitive for most users and which will not work properly if you end up removing or changing questions. So, it can be a frustrating process. One other issue I have come across is the inability to allow the selection of more than one answer choice while also including an "Other" option with text box for specifying answers.

Would recommend it if you need a lot of real-time customer feedback!

So intuitive! We used it for collecting customer feedback and it works really well, also end users liked the design so they were willing to take part in our research.

For what we need, it is expensive and works only on one device unless you pay even more.

I needed to get a survey up and running quickly and I was able to build a quality survey myself in minutes. This is a great product and I will be using it again.

In general it is a great work tool that allows you to conduct surveys quickly and easily, the best thing of all is that is cloud based, so you do not need a server or a special program to do it.

It is easy to use and works on multiple platforms which allows this tool to reach more consumers, it is easy to use and you get information according to the time of use.

There are other hidden costs that you need to be able to achieve the success of this application, you can support yourself in google adwords or some other tool in the market to be able to reach more people.

For what we were trying to accomplish, it was perfect. Easy to use, convenient and customizable. We were able to extrapolate the data gathered to analyze trends to help form strategies moving forward.

Setting up surveys is very intuitive. Display options are professional. There are many different question options (multi-select, drop down, short answer, etc.). Reporting is good and shows the most critical information.

Reporting could be better by allowing you to sort specific results/questions. Customer service was abysmal. I attempted to reach out to sales by phone, email, and otherwise for weeks without luck. I finally submitted a ticket to their tech support which got forwarded to sales and they called me back. It should not be so hard to give someone money.

In 2014, I first came across QuickTapSurvey while looking for a lead capture tool to replace the normal paper capture means for the 3rd largest Tech exhibition globally - GITEX. The QTS user experience is intuitive and was easy to learn. We set up the offline surveys since WiFi in such trade shows is very weak due to the multiple signals. QTS was a run away hit with our sales guys who are often lethargic to fill the lead forms.

Our company uses Quick Tap mainly to obtain thousands of data sets over a hundred different surveys in Afghanistan and U.S. We teach the Afghans how to use this technology, and see this as an efficient way to analyze data on behalf of the government. Its various forms of downloads make it easy to view data specific for the client's purpose. The data is uploaded immediately upon conclusion of the survey.

Customer Service is amazing, it seems like the people who work there care about your experience and any of your issues. The immediacy of analysis or visualization is wonderful. The questions are intuitive and I use so much of their Basic Skip Logic and Complex Skip Logic. It's a lot of fun and makes me think about the order of the questions, and how I can keep it close ended. Love the personal support of the team. They are amazing!

Would like to have more integration capabilities across other platforms, and in my case, it would be Tableau as that is what our client requires us to use. Would like a more concise "how to" guide instead of different web pages for each of the features. Would like to see white papers on how to get the most of survey data depending on what it is used for.

it's a quick interface to customize surveys and the interface is clean. There is a free trial option.

Our drop off rate was high. Clients could not enter email address information easily so it does not work well as a lead generation tool.

I started doing events recently and chose QuickTapSurvey for lead capture. I fell in love during the trial. Guests found it very easy to use.

Customer support is out of this world. I sent a request and expected a response in 24 hours. Shortly after I sent, I had a response. This is so important to me! I love how easy it is to crease a survey, download the results and even do a raffle! I LOVE not having to be on Wifi!!!

Não há nada que eu não goste neste software.

Really great, but wich there was an integration to PowerBI or some other analysis software for reporting. Other than that, its a superb software.

Offline capability for data capture is fantastic. easy to use, easy to understand, easy to set up surveys. very user friendly.

reporting... not robust at all. simple and clean, but no way to manipulate the input and track trends. You have to download the raw data then either manually do it, or put it in to something like Power BI to analyze the data any deeper.

I was delighted with QuickTap because it is affordable, easy to understand for set-up, provided great options, and the visitors had an easy time taking the survey.It was great that we did not need internet access for folks to take the survey at our Fitness Fair. I liked that I could edit it easily and quickly. I like the many options of ways have visitors reply. I like that as a 501c3, I can not pay when I am not using this service.

Needs more/higher exposure on Google! I don't like that I have to come up with 100 characters of negative commetns to complete this box!

Creating a survey online is not so fluid it can be improved a bit . Othe than that this app is perfectly fine by QuickTapSurvey on 10/11/2015 Thanks a lot for the review. We will submit your request for improving the survey creation process to our Product Team. If you have any other questions or suggestions, please let us know. As you know, we're always here to help!

This app is really easy to use! The set up was simple as was the interface for people to use. We ran a contest for our Mobile Golf Events business and it worked out great! Plus the low cost per month is awesome!

It's convenient to use. Easy to understand

User manual is simplified and user freindly

Overall it has even decent; I no longer use as frequently.

Surveys offered are simple and easy to complete; surveys are also reasonable in terms of length and time required to complete.

Very few surveys are ever offered; takes a very long time to redeem any type of reward after completing surveys.

Her response was quick and clear. I am very satisfied with her assistance.

This fall, in preparation for two door-to-door data collection efforts we were going to be conducting, I searched around to see what kind of electronic data collection tools we might be able to use instead of the more traditional paper surveys. The search yielded several options, but I was drawn to QuickTap because of its positive reviews, adaptable interface, and most importantly, its ability to collect data offline. I was also very impressed with their friendly and responsive customer support team who readily answered numerous questions even before we signed on (and, this steady and great support continued throughout our use of the product). The software was intuitive and very easy to use whether it was designing the survey, changing questions or features, or actually using it out in the field. Uploading the data at the end of each day was seamless, as was downloading the data for viewing or analysis. There are a few style options I would like to see added and the customer team gladly noted those requests for the development team. Overall, I was very satisfied with the software and the support I received and I will definitely look to QuickTap again in the future for our data collection needs!

I was very pleasantly surprised by the quality of service: quick responses, focused attention, solution-oriented. Very responsive and helpful service. I was given a survey project with very little time to prepare or test prior to deployment; so when I needed help, it had to be immediate and the team stepped up. Now that I have more experience with QuickTapSurvey I will probably need less help and will be able to find answers on the forum/FAQ area, but their help was invaluable for the first few days.

There were some limits to the functions. E.g., a multi-response question couldn't also have an "Other:______" option. I was able to find a workaround and I understand that is a change they are planning to make.

I used QuickTap in the past to gather public environmental survey data for one of my undergraduate projects. I found the software incredibly easy to use - my survey was super easy to set up, and everything was very customizable. There was one function I needed that was not available at the time, and after a conversation with customer support, they added this function after only a brief amount of time.

At the time that I used the software (now over a year ago), some functions were not yet available. However, they are very quick to respond to customer service requests and were able to add the functions I needed in no time, so this was never an issue.

I would say my overall experience with Quicktap is positive, I use it everytime I need to conduct a survey. I like the variety of features and question types it offers. I recommend Quicktap Survey for everyone who seeks to find a survey provider that can be used Offline.

There are many features that I like about Quicktap Survey. First of all, it's an offline survey app! which means you can collect survey responses even if there's no WIFI connection in your area, the responses will be saved on your device until the device is connected to the internet. The second thing I like about it is the many question type options that it offers. It also provides me with instant reports and analysis for all surveys.

The only thing that I do not like about Quicktap Survey is that it does not offer a bilingual survey option and it does not support the Arabic Language.

We have been using Quicktap to gain insight into our guests perspectives as well as an administrative tool at our office site marketing events and it works exactly as it is described. Our point of contact is always on her game to provide us with the best way to maximize our survey insights. Essential tool for your business.

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power users get it, so spend the time to train your team, otherwise like any tech, it can be overlooked. perhaps an online training video would be a great value add which can be used to provide to teams.

I've been using quicktapsurvey for a few months now, and I love the ability to customize the user experience. Additionally, their customer service is amazing, they always stay in touch to answer questions. The results have been great and they have a built a very extensive knowledge base to assist each client. by QuickTapSurvey on 19/11/2015 Thanks so much for the awesome review!

After playing around some days in QuickTapSuvery, you get to know how it works and how you can use it in different situations. After getting the free version, QuickTapSurvey called me to ask if everything works and if I have questions. They answered all my questions right away and even weeks later I could contact them through email and got all answers I needed. Fast and professional customers service.

Possibility of using it offline and load all data up in the cloud once connected to the internet

The price is a bit expensive if you only use the software for several weeks per year like me. You need to have still a plan (at least the lowest plan) to keep your data and templates. But since it's a one stop solution for my needs, I am willing to pay the price.

Horrible, nasty customer service and it’s just a shit system.

Can’t say I liked anything.. the reporting is horrible work with and when it’s downloaded it’s a such a manual task to pull the information. Waste of time.

Absolutely the worst company I’ve ever had to deal with... the limitations and lack of features made it the worst to work with. The customisations are incredibly painful to work with and the lack of support is disgusting... they promise you all the requests you ask for are coming in the future and fail to deliver. They are also the most expensive survey company I’ve ever seen for shit product.

I use quick tap survey to collect end consumer datas at fairs. Mainly I am running raffles on the app with one or two raffle questions about my products and customers can win great prizes when joining the raffles. Raffles are running on the website at the same time.

It covers all my needs, it's easy to setup and in case you need help they offer an outstanding customer support that helps you immediately. They even call you to discuss your problems on the phone. Great service!

The costs. I am starting my business right now and wished there would be a 'start up ' plan which is bit cheaper. If you have hundreds of users the plan price is good but if you are a start up with only some datas then the plans are kind of expensive.

We used this survey software in a museum setting and it was incredibly easy to update questions and create new surveys. The interface was also intuitive and easy for visitors to use.

I do wish it was easier to change the background style.

We are always looking for good value innovative technology which can be used with charities and non-profits to collect data - the charity we were working with went on to purchase the product and seems pretty happy with it.

Easy to set up and with some nice graphics. We tried it out with an arts charity in South West UK to gather evidence about the difference their services make. The charity needed something that could work offline on a tablet and would suit a variety of clients, gather statistics and provide reports.

would be great if Quick Tap publicised their rates for Non-profits

10/10 for Flexibility and scalability of your app and licenses. Over 20 students used it to collect surveys on iPads. Not a single problem during collection period. Retrieval of data is very easy too.

10/10 for Flexibility and scalability of your app and licenses

10/10 for Flexibility and scalability of your app and licenses

We were looking for a method to collect lead information during a recent trade show and came across QuickTap Survey during our research. It was exactly what we were looking for. I had a few questions which were answered immediately by the customer support and when we upgraded to the paid version, I immediately received a follow up email from her offering her assistance should we need anything. It was super easy to create the survey and we got great feedback from our booth visitors. One said, "Whoever did this survey for you deserves a bonus!"

-Easy to design a survey

Would have liked to have added branding to the survey (that was an option in the premium paid option, but since that was the only feature that we wanted/needed, it did not seem worth the additional expense).

We've been using QuickTap Survey to administer short surveys at events. It provides a good offline survey solution that we've found to be very stable and easy to use.

Good customer support, easy to use

The available survey logic is fairly basic, but will hopefully expand as the product develops

"Ease of use, value, and my conviction about NPS"

We used QuickTapSurvey in a voting kiosk fashion and it really worked well - we had over 550 employees voting and not one glitch - The app is great! very intuitive and user friendly - cool interface and question design -

It was easy to use with a clean look and process for the visitors. I loved not having to create an Excel spreadsheet from scratch with hours of data entry. I also appreciated the feature to randomly draw our contest winner. We will use QuickTapSurvey at our next conference set up!

The support team was quick to reply when I had questions.

The look wasn't the same on the iPhone as the iPad, recommend the iPad.

Needed lead capture for a one-off event. I liked the survey creation tool, the month-to-month pricing which can be downgraded to "free" at any time and iPad support. Also, results are easily exported. Cons: Results retrieval should be more prominent.



Results retrieval should be more prominent.

I've been using this app at trade shows and vendor show to qualify leads and in return have been giving out SWAG or doing a raffle for SWAG. It's been a really great tool! It helps me to easily rank leads from a show as far as importance based on their answers to my questions and gives me good targeted information as to how best to follow up. The app is easy-to-use, customer support has been fantastic, and the price is great! I highly recommend this app!!

custo

wish I could edit the app mid-use otherwise, nothing!

We used QuickTapSurvey to offer a souvenir photo in exchange for an email address and answers to two survey questions. It was very easy to create the survey. We swapped out devices multiple times - including (surprise to me) the morning of the trade show. I was able to quickly adjust my survey to work better on the new device, and QTS support immediately helped me change my license to that device. No time lost.

You can buy any month whenever you need it. This is not an annual plan split into monthly payments. It's truly a month by month on/off approach.

I wanted to brand the photos I took with our logo and event logo, but that wasn't possible through the Quick Tap Survey. You can do a photo question, which will be emailed automatically, but you can't add a logo to those photos before they are automatically emailed. That has to be done manually.

This is a solid little survey app that was used for a professional business application. Their customer service is very responsive and is one of my best customer relation experiences to-date. The website survey builder is intuitive and easy to use. The tablet app works whether connected to the internet or not (a big bonus), and it worked well on an 8" android tablet. Would definitely recommend giving them a try.

- Ease of building surveys

- A few questions types I would like to have added (such as the option to log a time). The app automatically records when the survey begins but in my case it would also be good to have the use input a time.

Customer service was very good, quick responses with good solutions, among others Stephen Amoah, was super helpful. Very good app, very user-friendly!

We purchased QuickTap to help simplify our lead capture at shows & events and it has done exactly that! Not only has it made the entire process easier, we also increased the amount of leads collected by over 150%. For our company, the best part is we can turn the paid service off and on when we need it; and because we do not have an event every month, this feature has saved us a lot of wasted expense.

QuickTapSurvey changed the way we handle internal reporting and how we communicate with our clients. We decided to use this application because of its simplicity & user friendly. It was a very easy start and took just few moments to setup. Would recommend QuickTapSurvey to every company trying to keep a trail of their internal processes.

Easy to use (setting up users, surveys & notifications);

Not easy to manage surveys (would be useful if users could create catalogs etc.);

We used Quick Tap Survey to capture contact details at Conferences. It's leads to more accurate data capture, as delegates can input their details on iPad. It also provides immediate capture of data, for use immediately if required. Prior to this, on paper, our administrative team had to decipher handwritten notes/details, which was a challenge. Also, they had to transfer those hand written notes, to xl/word documents for circulating across the team. Great product.

"It has been very easy to use and straightforward to set up. I am not very technical but I found I could navigate through the website clearly and produce the surveys easily."

We use this product to run surveys at trade shows we attend a few times each year. The survey interface is very user friendly, and creating the surveys on the backend is also fairly easy.

I've used a few of these apps before, but this one is head and shoulders above the rest! It does exactly what it says-- quickly, easily, and reliably. It takes just a couple minutes to

Fast survey set-up with simple intuitive interface

I'd love to see even more templates

I have used QTS over the last two years in my channel marketing capacity to capture leads during the major Middle-East exhibition. It is very easy and user friendly to capture and the export format makes it easy to import into Salesforce too.

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No in-app Card scan integration - this is the only missing feature that i have requested the team and there is still no outcome.

Just started using the app. Got to set up a questionnaire for a survey with about 100 questions and some skip logic. So far my experience with app is very positive! It's light and clear, user-friendly and intuitive. It works fast as well.

Pros: Very good support - quick responses

Very good support - quick responses

Skip logic is a bit basic - if there are multiple answers to a question can't assign different 'go dos' to other questions

So happy with this. The app preforms so well, the customer service is prompt and great. The only improvement is the process of making the surveys, its still not as slick as it could be. But otherwise, really happy

Prós:

- large variety of question times

- Not very user friendly - i still struggle till this day to find some items on the website not everything is clear - You should have a free trial package for a short period with no limitations cause there is a much bigger difference with the 10 response limitation. So if I had full access to your services for a short period of time it would've encouraged me to purchase it sooner. by QuickTapSurvey on 19/11/2015 Thanks a lot for the review and for the honest feedback. You will be happy to know that we are working on a release that will make the experience much more user friendly! Stay tuned!

We use the app and interface to run a bunch of surveys on ipads and kiosks. We just love it. Th by QuickTapSurvey on 19/11/2015 Thanks so much for the awesome review!

Works flawlessly. Surveys are easy to set up, templates are available or create your own. The best part is you do not have to be connected to WiFi in order to collect data! by QuickTapSurvey on 19/11/2015 Thanks so much for the awesome review!

QuickTapSurvey has the most features of any application I searched online, and was a very easy process to create our first survey. by QuickTapSurvey on 10/11/2015 Thanks a lot for the awesome review. We are constantly looking for ways to make QuickTapSurvey even easier to use. Let us know if there is anything we can do to improve.

I just started playing around with it. It's easy to get started, but I feel like the online interface needs to have more editing options once you've saved a question (inc. changing question style). The app keeps crashing as well, though this is a new-to-me tablet, so it could be the hardware. If this happens when i'm actually surveying, I'll be a little more upset. A lot of things to continue learning about the software. In terms of customer service, I asked a question and got an immediate and very helpful response, which is a breath of fresh air. by QuickTapSurvey on 10/11/2015 Thanks a lot for the review and for your very constructive feedback. We will incorporate your suggestions around survey construction into a future release. As for the issue with your tablet, we'd be happy to help investigate. As you know, we are here to help!

I have used QuickTapSurvey during several trade shows and have been impressed with how easy QuickTapSurvey is to setup and use on our staff's smartphones and tablets, gathering extremely valuable data. It was nice to conduct surveys without any internet connection, allowing me to sync the data later. by QuickTapSurvey on 10/11/2015 Thanks a lot for the review. We are happy to hear that you found the tool easy to use. Let us know if there is anything we can do to improve.

I am a contractor who found this as a way to collect leads offline on a tablet at our annual trade show and was so happy with the design options, customizable input screens and overall quality that I want to use the collect information from all of our customers on a daily basis. Unfortunately there is no way to email surveys to customers who call in and set up an appointment so that our salesmen can arrive with more information. Great support though, thanks Will for your help, and also the question branching feature looks great for us even though I haven't gotten to really use it yet. by QuickTapSurvey on 10/11/2015 Thanks a lot for the review. We will submit your request for sending surveys by email to our Product Team. If you have any other questions or suggestions, please let us know. As you know, we're always here to help!

This software is simply the best, been working with it for months. Our team loves it, and now with the Android App, our staff can go easily on the field completing surveys on the go.

We have been using this software to create data capture surveys for our clients for over 3 years now and have found the whole experience easy to understand and once the question types are fully understood very easy to use. We have created surveys in Russian, German and French although we are a UK company.

QuickTap is the only product on the market that allows us to collect survey data the way we want. They have worked with us from the beginning to meet our needs and to help us plan for and troubleshoot a very complicated survey plan. We literally would not be able to conduct our research without this platform. by QuickTapSurvey on 10/11/2015 Thanks a lot for the awesome review. We are happy to hear that you enjoy working with our Customer Success Team. Let us know if there is anything we can do to improve.