Categorie:
Software de integração de sistemas e dados /
PieSync Reveja
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Média | |
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PieSync works in the background and syncs your contacts two-way and in real time between your favorite cloud apps (Google/Office365 contacts, CRM, Marketing, Accounting, Help Desk tools). This means you will have access to the most up to date customer information, no matter where you are or who entered the data. Some of the most popular connections are: Google Contacts, Highrise, Hubspot, Infusionsoft, Insightly, MailChimp, Nimble, Pipedrive, Podio, Quickbooks, Salesforce, Zendesk and many more.
Ease of implementation and use, transparency of data syncing performance.
Just the limitations of syncing particular data fields between platforms, eg. drop down selections in one platforms to text fields in another.
- Unlike Zapier, PieSync has a relatively small number of apps they sync with. Would love to use it for more functions, but we do not use the other software they support.
It's an excellent tool that allows you to synchronize contacts in all your applications and software automatically, which saves me a lot of time and allows to optimize my work; the changes are constantly updated, so I don't have to worry about doing it manually or being on top of it. It works perfectly and the synchronization is done in a multidirectional way. It has a large list of softwares that are integrated into it, and each day increases. The configuration is simple, it is easy to understand and use because it has a fairly intuitive user interface.
For now I've no complaints, it has worked perfectly and I'm completely satisfied.
I am using Piesync for a long time. It works great. You set it once and forget it because it does it's job.
Can't think of anything. It simply works.
The intergration process was slightly technical and a bit slow. I would recommend tutorial videos to help by PieSync on 19/03/2018 Hi Samantha,Thank you for you review. We really try to be the best in what we do. Despite that we also want to improve every day so we are working on some mayor updates. If you have any questions about your integration, don't hesitate to reach out and schedule a call with one of our experts. Thanks, Ewout
Straight forward interface for syncing all your data across multiple platforms. Clear instructions, clearly laid out and actually has clear error messages when you screw up.
More data sources would be great, but they keep adding them all the time. Sometimes it appears to pause and more feedback would be good on what it's doing.
Piesync is not cheep for large database.
É fácil de usar
It takes time to set it up and test the connections. However, less time than other products.
Besides the two-way syncing capability, the ease of use is wonderful. Granted I am decent when using technology but that does not mean that I do not want something that is simple and efficient. We had other services prior but they just did not get the job done like PieSync does. We have a few Customer Relations Management systems (CRMs) we use to keep track of all our clients and business relationships. Some are more of a phonebook in the sense of contact information and notes, and others are more like Constant Contact and Salesforce where events can be created an managed. With a team, it is difficult to update and add contacts across all our platforms and PieSync does that heavy lifting for us. by PieSync on 19/03/2018 Hi Mauro, Thank you for this 10/10 review. I only read good things here :) Let me know if there's anything we need to improve or can do better. Thanks, Ewout
The ability to connect two databases and keep them both in sync with 2-way synchronization is the holy grail for database management. It enables you to not only have a back-up but also a "master database" which is so important for compliance with data protection legislation. by PieSync on 19/03/2018 Hi Thomas, Thank you for this awesome review. This also blew me away. Stay tuned for some mayor improvements in the next coming months. Thanks, Ewout
Fácil de configurar e usar
The Mico Plan only lets you sync one connection.
Nothing really, maybe price is a little high compared to other solutions out there and it could be a problem for large companies.
Nothing really, While I feel that it is quite simple to use, if anything it is too flexible (multiple rules, ability to sync to and from more than one platform). While valuable, this might be intimidating to some users. by PieSync on 19/03/2018 Hi Craig, Thank you for this great review. Great to hear that we have been able to help you with syncing contacts. And that's only the start of our plan ;) Stay tuned for some mayor improvements. Thanks, Ewout
- It SYNCS contacts (which is not "pushing" contacts via Zapier) between any system that uses it.
- More developers (and therefore more "management" of software companies) need to use PieSync for their integrations. - It's not free - which is fine because it is WELL worth the money for what it does.
I used to use Zapier to automate my contact transfers, but now I use Piesync and it is much better now. It would take 10-20 Zaps to replace one Piesync Connection.
No complaints yet! Whenever there is a lack of functionality, it is usually the fault of the the app that is being connected.
Only real con is they may be missing a a few popular apps but they have a huge list of integrations and are adding new apps all the time and they take customer request seriously.
PieSync has made it incredibly easy for us to sync groups between Prosperworks (our CRM solution) and MailChimp. We use tags in Prosperworks that indicates which groups we want to sync, and then send targeted campaigns to those groups in MailChimp. PieSync is extremely clear, and allows users to build sync solutions using a step by step prospers that is very intuitive.
The only downside is that it is not cheap. If it was half the price, it would be even better, but to be honest, it is so valuable, at least for our needs, that we are willing to pay it. by PieSync on 19/03/2018 Hi Robert, Thank you for your awesome review. Our team will be really happy after reading your feedback. Great to hear that we have been able to save you time so you can focus on your core business. Don't hesitate to reach out to support if you have any questions about our pricing. Thanks, Ewout
How easy it is to start the syncs and customize.
Amount of fields that we sync. we have multiple entities within different systems and it would be great to start using this tool for other entities as it is so great on the ones it is on.
It's easy to set up and use. The website GUI is simple to follow and allows you to connect 3rd party contact apps to each other for two-way synchronisation.
I have a large number of contacts (3000+) so the pricing for synchronisation starts to become an issue. by PieSync on 19/03/2018 Hi Richard, Thank you for this great review. Good to hear that you are using PieSync to keep Nimble in sync with Google. If you have any questions about our pricing, don't hesitate to send an email to our support team, they would be happy to help you. Thanks, Ewout
- Automatic sync
- Does not sync the images (thumbnails) of OnePageCRM to Google Contacts (useful to see who is calling when contacts sync back to iPhone / Android)
Totally behind the scene once you set it up. 5 minutes setup time and it works without any further intervention.
Would have liked it to be competitively priced. Especially I run an organization and have all my sales team on highrise but does not make sense to have them all on Piesync because of pricing. by PieSync on 22/06/2016 Hi Vishaal,Thank you for your review and feedback!
indispensable 'tool' and great support team
Não consigo pensar em nenhum
PRICING - since they charge you per user synced it's really easy to start spiraling in license costs. for some reason, the assumption is that you have a lot of contacts to sync you are an enterprise customer? what, a small business owner can't have 30,000 contacts? i understand that this is an attempt to price by value, but it doesn't understand the use case. by PieSync on 19/03/2018 Hi there, Thank you for this great review. Great to hear we have been able to help you out. If you have any questions about our pricing, don't hesitate to reach out to our support team. They would be happy to help you out.Thanks, Ewout
It does exactly what we were looking for. Syncing contacts between Google Contacts and our Database in Mailchimp it is crucial to communicate properly with our audience. Moreover, because we work on a weekly basis on the labels and create clusters and groups of audiences.
Actually, I did not find it yet.
It works and fills the gap where disparate cloud services do not provide native sync I/O (outside of direct API or CSV import/export). With recent funding, it looks like the velocity of adding additional sync end-points is increasing. Very nice.
Currently, there is no history or logging of what happened. There isn't much documentation about what fields are synced (and/or it seems like there are fields that are not synced, that would be helpful to sync). by PieSync on 27/06/2016 Hi Forrest,Thank you for your review. Regarding the two missing features - we are working on both of them with a launch date by the end of this summer!You will be able to see the log of all changes made to contacts in sync. Also, we will introduce custom fields syncing and mapping, meaning you will be able to sync all fields, eliminating the need for documentation on which fields are synced (as we will sync them all!). You can already find documentation in our Help Center by checking the help article of App A and then compare it to the help article of App B. I agree it's not ideal, but soon this won't be necessary anymore. We'll keep you posted once we introduce these 2 features.
We just switched to a new CRM and PieSync is the only automation tool out there that would "speak to" both our new CRM and our email marketing platform. The transition was easy, the setup was intuitive and so far it's been syncing contacts amazingly day in & day out freeing up our team to do more important stuff!
So far there is not much I don't like about PieSync. Some of the "rules" are not available but the team has been very open to exploring some of our ideas. However, as it is right now the rules setup fit our needs just fine.
Not so easy to setup the rules and mapping fields not so user friendly
It was easy for me to get some sync tasks done between products in a pinch. I could easily select the products I was using and connect the mapping in a reasonable way.
I can't do any advanced customizations or advanced programming with the tool. I'm not sure how to get some of the mappings customized in the way that I want them. by PieSync on 30/03/2018 Hi there, Thank you for your review. We try to keep our product as easy as possible so good to hear that you've managed to sync your contacts. If you'd like to setup some complex connections, don't hesitate to reach out to our support team or get in touch with our solution engineers. They would be happy to help you. Thanks, Ewout
Seamless & nearly immediate integration with our CRM system
Would be nice if there were means to sync with only certain categories of our CRM, thus alleviating my cell of thousands of contacts I have no use for. by PieSync on 28/09/2016 Kevin,Thank you for your review. We are excited to announce that tomorrow September 29, 2016 we will be launching our custom fields and mapping features. So you will have the ability to sync "only categories of your CRM and alleviate all those thousands of contacts you no longer use" via the custom fields feature as well as map other custom fields to the fields you want in your different tools. Best
It took us almost no time to set this up. We are several people in the team and everybody was able to configure it by themselves with the help of a few screenshots. Since then it is working reliably and silent in the background of our software eco system.
We still have some minor issues syncing the salutation correctly. It doesn't bother that much. As soon as we have the time we will fix this. by PieSync on 30/03/2018 Hi Bas, Thank you for your review. Really appreciate your feedback. Also I'm happy to hear that your team could setup their sync in no time because we really try to keep it as simple as possible. Let us know what issues you're experiencing with the salutation field and we're happy to assist you. Thanks, Ewout
It was so easy to setup! It sends me a report each month to keep me posted on the status of my syncs. by PieSync on 27/06/2016 Hi Audrey,Thank you for your review! We love the title Easy breezy syncing :) We'll make sure it stays this way.
Seems to have a little trouble with multiple platforms creating loops but that is most likely my user error and the wrong order of syncing and not the platform itself
There is no faults I am aware of with PieSync. If the integration also synced Google Calendar, that would be even better.
My only gripe is that I get logged out of the system relatively regularly. For someone who LOVES watching the real time report of syncs, this can get a little annoying (but just a little).
Before the free trial we did not realise that it was a rule-based software, so took a little longer to set up than first expected.
I was nervous about integrating our CRM system with HubSpot. PieSync made it incredibly easy to set up all the sync integrations, even for me being a non-technical person. I like being able to see the statistics of everything. I love that everything syncs to our CRM system super quickly.
My only issue, and it's not huge, is that there are some fields that don't sync because of the type of field they are. I found a work around but it would be great if for example, a drop down in CRM could map to a drop down field in HubSpot. There is also a little button that sometimes pops on automatically when setting up an integration that will sync the other way around. That has gotten me in to some trouble a couple times but I have to just remember to turn it off. Would be nice if it didn't automatically turn on.
Made my life easier in a sense that I have more time to do other things versus trying to sync my systems together on a monthly basis.
Lack of duplication, so setting it up for multiple users is time consuming but I guess you only have to do it once. No global settings.
So easy to set up and sycn as many custom fields between Infusionsoft and Gist as I wanted. Works perfectly! And instantly!
It doesn't sync all "Tags" at once (as there could potentially be hundreds or thousdands), but you can sync as many individual ones as you want.
The two-way sync can drive up costs quickly, so you want to be sure it is worth it for you.
None so far. If there was anything it would be that It would be nice to setup some if this then that type rules.
We rely on PieSync to move client contact info from our CRM to Constant Contact. Without PieSync, this would be an awful, manual & repetitive process.
I am not totally sure how it works; we scheduled a call and the rep was super helpful, but again, I don't know the frequency of the data pushes or how to manage that.
I used other third party services to help funnel my contacts from my landing pages into my email provider and also to my online store contact base, and it was always messed up. Some missing here and there, but then I decided to try PieSync and I was pleasantly surprised. All my missing contacts got synced, and it was SO easy.. Love it.
There is no answer to be given here. N/A
Getting set up takes about 5 minutes and the paid version are quite inexpensive.
Some software packages that other middleware providers work with are not available.
Easy to configure, make that SUPER easy to configure
I did not experience any issues in set up configuration
It's a great tool to synchronize contacts and not have to rewrite them in every software that we use. I really like that the synchronization is bidirectional, it saves me a lot of work. It gives you the opportunity to scale through your plans and that's pretty good.
The price is adjusted depending on the number of contacts, so if you have a small company that is growing, you can pay a lot in the future and that depends on the number of contacts you need to handle. I think that the number of users or customers that a company has, doesn't determine your monetary income, so you may end up paying more than you earn.
Enables continual syncing of my prospects in ZOHO CRM with my Phoneburner auto dialing SaaS. Setup was simple and the synchronization works well.
It took some work to correctly configure the initial synchronization of data and although the help videos were good it was not as intuitive as I would have hoped for. Plus the pricing is based on volume of data records synchronized so not sure yet if the value will support the cost beyond the 2 week free pilot.
PieSync offers a two-way sync, which keeps your contacts and information in sync scross multiple platforms. It's easy to setup with basically a set it and forget it process. It's been reliable for keeping information synced since I started using it.
The way they price syncing can get expensive fast if you have a lot of contacts to sync. If you have the same contact on two platforms and want to syn them, they count as two separate contacts. So keeping the same 500 contacts synced between two platforms counts as 1000 contacts. If you add a third integration to sync, you can see how this adds up very fast.
FÁCIL DE USAR
Pricing is unclear when you check first time. Was surprised by being upgraded twice in 2 weeks since it's nit 100% clear that not per contact sync drives pricing but contact per connection per sync.
Set and forget - a few minutes to set up your rules and then it's done.
Using email as the data match can make it a little harder if a contact changes to a new company and then receives a new email address. A unique identifier would be a better option
Setup takes you 5 minutes, and then everything works in automatic mode.
Configure sync only between two services.
PieSync was super helpful as I was creating a POC for prospective client. To me it's like having a Swiss Army knife of connections vs. going out and building one or a series of them. I looked at some other solutions and found PieSync to be the best option, and the most affordable.
They need a developer's package or in my case, an agency reseller program as we're going to sell the service as part of a functional solution to a series of clients. If that exists, it wasn't easy to find on their website. by PieSync on 10/09/2018 Hi there, great feedback! Really appreciate the 5 star review. There is a reseller program available. Just click on this link: https://www.piesync.com/partner/expert/Cheers,
It is a great feature to use but it has some little problems and one of the problems is that it lacks details within syncing, there is a problem while sync it is very hard to detect the problem. Even though mostly it’s users error but it is hard to determine the error with current system available. It should have more software programs in it. It would be great if Pie Sync could send monthly reports emailed to us directly of what was synced and what wasn't. Other than these I don’t find any drawbacks in pie sync.
The number of supported applications are comparatively less. It will be easy if it has a feature to link applications in a single click.
The tool has a simple, straightforward UI and allows me to keep all my contacts in sync between my cloud apps. The tool allows both bi-directional as well as uni-directional syncs in integrating data. Also, they have a stellar support and onboarding team, who are readily available to help when you need it. Moreoever, the team is responsive in listening to our requests for adding other cloud-based applications when they are submitted to them.
The tool does require you to invest some time to set up, but their support is awesome and super helpful. It would be nice to have versioning, roll-backs and a detailed history of synchronised changes.
PieSync doesn't delete contacts in Mailchimp when they are deleted in Highrise which is a bit annoying.
PieSync offers a service unlike any other (that I am aware of at least), but that service comes at a somewhat costly premium.
2-way-syncing is a great and necessary feature
complex customisation options but good possibilities to deal with through tutorials
Real Time sync and two way sync. It just works, I can rest assure all my CRMS are up to date. Really easy to setup too.
Price plans change based on number of contacts or integrations. It gets quite high. I dont believe the number of contacts one manages correlates with the size of the business. by PieSync on 19/03/2018 Hi Nuno, Thank you for your feedback and your awesome review. I'm really happy we have been able to save you time with updating your CRMs. If you have any questions about our pricing, don't hesitate to reach out to our support team. Best, Ewout
It is not yet smarter than me and my team. If only it could prevent the HUMANS from entering duplicate contacts. by PieSync on 19/03/2018 Hi Richard, Thank you for your review. Really nice to hear that we have been able to help in you search for a proper sync product. If you have issues with duplicates, I would recommend you to send an email to our support team so we can figure out why and how we can solve this. Best, Ewout
What I like most about this software is the ease of use (connecting two apps), lay back and let piesync make the syncing job magically.
What I like least about this software is the fact that still some app connectors are missing and from my perspective took a long time to become productive, BUT it´s only my view and doesn´t represent necessarily an objective point of view. Good thing is, that the pipeline is fully packed with apps to come in the future. by PieSync on 19/03/2018 Hi Darko, Thank you for your review. Happy to hear that we have been able to help you with a little bit of sync magic :) Let us know what apps you'd like to integrate with and we are happy to add them our roadmap. Thanks, Ewout
Not sure I have nailed down the best way to sync across various platforms but overall this is a great tool. by PieSync on 19/03/2018 Hi there, Thank you for your review. If you have any questions about your sync, don't hesitate to reach out to support and request a meeting with one of our experts. They would be happy to help you. Thanks, Ewout
We are regularly using automation at our company and for our clients. Having proper 2-way sync is tough to come across for all of the SaaS that we are currently using. In some instances, we have made Zapier work to give at least 1-way sync, which is still required at times, but when possible, we definitely use PieSync for our syncing needs.
I have some SMB clients that have a lot of contacts but they are still a very small company. The pricing does start to get pretty expensive especially if 99% of the contacts dont actually change on a regular basis. If you have 100k people in your CRM over time, even if you arent touching most of them, you have to pay for a pretty high tier to keep them synced.
I wanted to get rid of duplication of data wasted time of manual imports/exports between different applications and maintain a stable business workflow through near perfect synchronisation between the tools of my choice. This has definitely been realised.
There are some minor syncing issues with the virtual LinkedIn folder in Office 365 / Outlook Exchange but the proactive approach from the developers in attempting to resolve this has been admirable. I have faith that they'll succeed.
perhaps more email reporting options. Informing of some issue that arose from some new contact into our database. by PieSync on 30/03/2018 Hi Carl,Thank you for your review. Customers are really valuable to us so we try to help them in every way we can. Our reporting is indeed fairly limited, but really appreciate your feedback so we can update this.Thanks, Ewout
Very straightforward to set-up the two-way syncs between platforms and the customer support is very fast and helpful. As it's still fairly new, full integrations aren't built out yet on certain platforms like Base CRM.
We're now able to create a two-way integration between our CRM system and our marketing automation platform, integrating two systems that previously weren't able to talk to each other. by PieSync on 19/03/2018 Hi Adela, Thank you for this perfect review :) Really appreciate your feedback, although I think you accidentally made a mistake with our cons. No problem though because I think this is one of the main reason you're using PieSync so thank you for sharing your insights on how you use your CRM and your marketing automation platform. Thanks, Ewout
Deep integrations happen extremely quickly with zero code. I can map 100 fields in 5 minutes. You set it and forget it.
Only syncs contacts with email addresses. Cannot sync contacts with no email address (using phone number as unique identifier). Cannot sync records other than contact records. by PieSync on 30/03/2018 Hi Tim, Thank you for this great review. Syncing other entities than contacts is something that's coming very soon. We'll keep you posted on this. Thanks, Ewout
It saves me time and aggravation by eliminating the need to post information manually between various pieces of software.
Some of the integrations I would love to have are still in development. I have no doubt, though, that they will be coming. by PieSync on 30/03/2018 Hi David, Thank you for this great review. Good to hear we have been able to save you time. The integrations are indeed coming, we're launching one app every week so stay tuned. Thanks, Ewout
PieSync seamless syncs both ways from our company contacts to our CRM - this allows us both to manage contact information and updates on either platform and also to easily add our contact's full records to our CRM for ease of adding sphere contacts or people made via email introductions. by PieSync on 30/03/2018 Hi Lee, What a great review!! Let us know if there is anything we can improve. Thanks, Ewout
It does exactly what it says and just works quietly in the background without needing me to intervene. by PieSync on 30/03/2018 Hi Clive, Thank you for this excellent review. Let u know if there is anything we can improve for you. Maybe a reminder email ;) Thanks again, Ewout
Works quickly and invisibly. by PieSync on 01/02/2017 William, thank you so much for such a lovely review.Little PieSync trivia: Highrise Google Contacts was the first integration when we launched PieSync in 2012!
Seems to be quite capable and does exactly what I need
Had one issue in the very begning where some contacts were duplicated and their support service was able to quickly resolve and fix it
If contact sync is important for you in Nimble - this is for you!
None that I know of.
Simple, it works, and support is great
Adding some other software eg Campaign Monitor into the mix can add to the cost by PieSync on 22/06/2016 Hi Justin,Thank you for your review. We recently changed our pricing model (we eliminated the "Premium" connections), so in case you would like to connect Campaign Monitor and other tools, please reach out to customer support ([email protected]) and we can upgrade you to the new pricing model.
Reliable service. Does what it promises
It doesn't promise too many features for the Insightly Google Contacts connection - at the moment. by PieSync on 22/06/2016 Hi Steve,Thank your for your review. As you said - this summer we will release the feature you are waiting for (syncing custom fields), meaning all your Insightly contact fields will be synced bidirectionally with Google Contacts. We'll keep you posted once the feature is released.