We use this program as our credit card gateway. We are very pleased with the service and the program is very users friendly. I am able to generate reports for our accounting department to balance the books.

I don't have any negatives to day. If I would want to change something, I would like an automatic email for my monthly batch report. I have to go into the system and see the monthly totals manually. It would be great to receive that instantly, at the end of the month.

Fairly low fees and works as intended most of the time. One of the only functional EFT debit systems in Canada that you can integrate into your app.

Can get very clunky and transactions often fail for no apparent reason. The API is quite substandard as well.

Easy to on-board and integrate as our payment solution. Also reasonable rates.

Customer service is super helpful during the on boarding process, but does a complete 180 when dealing with any problems and submit any tickets later on. Also, they become a nightmare to deal with when trying to leave. Stay away at all costs!

Negative. Customer support should be prompt and responsive.

-Has all the basics

-No response from Bambora (phone or email) for two days

All costs are monthly and fixed-per transaction, meaning costs are quite manageable. Feature set is rich for what you pay.

Software and API isn't the most up-to-date. Software can be a little clunky, albeit it's probably the most useful AR tool in the industry today.