The interface and backoffice are intuitive and easy to use. You can simply expand on your initial setup. The solution is stable.

The filtering of the uptrends traffic from Google Analytics can take some time and needs to be reviewed periodically.

Uptrends offer some truly powerful monitoring tools for a fair price. It's one of the few services I've found that offers a waterfall interval check. This lets you keep track of how each of your pages is performing/loading and lets you identify where any slowdowns might be.

Uptrends can help you monitor aspects of your site that most services simply can't.

The backend usability could be improved.

It was good. There was a learning curve but customer service was eager to help.

The setup was easy and the customer service was helpful when I first set it up. The software is well supported.

The notifications had to be adjusted to get the emails I wanted to receive. Not an issue but had to learn the system.

It does its job of monitoring, albeit with a clunky 90s-era interface.

First, their UI makes it impossible to downgrade plans . You can only upgrade. Nice.

It pinged our web site every 5 minutes, and it was easy to use, but i'll never use it again.

We used this service for several years, and were never set up on Auto-Pay. My boss paid it using a credit card each year. Then she left, and when the rep couldn't get in touch with her, he switched our account to Auto Pay. If you're on Auto Pay, and you don't cancel within 90 days, they charge you for the whole year. I tried to dispute it, even messaged the reps boss and she didn't reply. They just sent us to collections.