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Software para captação de recursos /
Donorbox Reveja
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Donorbox is a powerful fundraising software that is simple to set up and attracts more recurring donors. Start fundraising with a fast, optimized donation payment system in 15 minutes. Our platform, available in 9 languages and 28 currencies, makes the donation checkout process quick and effortless by supporting donations via cards, PayPal, ACH bank transfers, and Apple and Google Pay. Quickly embed a customizable recurring donation form in your website or utilize our campaign fundraising pages.
-Free donate system for small nonprofits. -Very easy to integrate on WordPress sites, where we built 70% of our client sites
We could not find Magento Integration in Marketplace by Donorbox on 19/11/2019 Hi there!Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
It’s a free and easy way to accept automatic monthly donations.
I wish there was an app or at least a good mobile-friendly site design for the admin side of things. by Donorbox on 19/11/2019 Hi there!Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
Customizing the campaigns not always intuitive when using customer pictures/graphics.
Recurring payments, integration with Mailchimp, Very easy to install!
More languages! Or custom languages, I saw you had German, Spanish, and few others, but what about Russian? by Donorbox on 16/11/2016 Thanks Maya! Good luck with your nonprofit!
The extent to which I can customise each of our fundraising appeals is a huge benefit. Every appeal we have looks so professional and it’s so easy to create a bespoke appeal and loaf it onto our website
It’s hard to find anything to criticise about the software by Donorbox on 19/11/2019 Hi there!Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
I can't say enough good things about Donorbox. We were struggling to sync our data to Salesforce and manage recurring donors in prior systems. It was time consuming and inaccurate. We implemented Donorbox and bam - it just works. Their support is responsive. The integration is excellent. The interface is easy. Our recurring donors can manage their own profiles. It's been such a good fit that I recommended it to another client and helped them implement it. I don't usually write reviews but I had to do it here - it's just excellent and if it ever goes away I will cry.
There's a learning curve. But it's small, and worth learning for our purposes.
We have not encountered any Cons at all. by Donorbox on 19/11/2019 Hi there!Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
It's ease and simplicity is what I like best!
I submitted a request that would make SO MUCH difference and I'd like to know if it's in the works - Specifically, I want an "account" id to be captured for each donor - which I did add as comments. However, in order to capitalize on this - it has to be added to the TRANSACTIONAL extract I do each month so that I can LINK that account id to my monthly off-line transactional reporting - Please feel free to contact me for more clarity. by Donorbox on 13/11/2019 Hi Carolyn!Thank you for your feedback and your kind words. We're really glad you're enjoying Donorbox. We certainly understand how your request would improve the way you handle donations. Our team has been busy with some new features (Text to Give is almost ready), but we will look into your request when we can. If you need our help with anything else, please let us know at https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
Easy of use. Ability to use bank or cc. Giving the donors the control over the account.
Some limitations on reporting and back end donor management. Some bells and whistles may be absent (that others might need) but it still fit our need of our non-profit just nicely.
Donorbox is still maturing and some features that I think ought to be built-in, they charge for. Like integrating with an integration software... I have worked with multiple other softwares that simply allow integration, and none of them charge, including other donation platforms. by Donorbox on 15/10/2018 Thanks for taking the time to review Donorbox on Capterra! We truly appreciate your honest feedback. Since we aim to keep our fees as low as possible, we only charge when absolutely necessary. We are, in fact, working on building features so that some integrations won¿t be necessary any more. It will be built into Donorbox. We¿ll be sure to keep you updated with our progress. We've also recently launched our API and Zapier integration that lets connect with any number of other platforms. You can check that out here - https://donorbox.org/nonprofit-blog/blog-announcing-integration-zapier
I like the ease of use for the product. It had been relatively easy to setup and implement within the rest of my internet ecosystem.
Integration with Stripe did not go as well as I would have liked. I lost one supporter of this issue and I am hurting financially because of this. by Donorbox on 13/11/2019 Hi Ryan! Thank you for your feedback. It's great to hear that you had a good experience using Donorbox. We're sorry that you had trouble with your Stripe integration. They have certain policies and systems in place that I'm afraid we cannot get around. If you need our help with anything else, please let us know at https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
Very easy to set up, manage and create donation capabilities on my website. Also, super easy integrations with my third party payment processor. I also like the data and reporting. I can see all of my donors, their status, their history, etc.
I would like to see some improvements to email capabilities. Emails are easy to set-up, use and execute but they are pretty generic. Would love to have some template options to chose from.
It issues receipts so reduces my workload.
I'd like users to be able to write their campaign name in when donating so I know if the donation is on behalf of someone's birthday on the email I receive.
I like that it is easy to setup and get going. They have a nice clean website and interface. The forms you create look very clean. Support is very responsive.
The customization options of the forms are a little sparse and basic. It was difficult to fully change the colors of the form to our organization's colors. I had to email support and use css code to change it. Kind of a hassle! by Donorbox on 15/10/2018 Thanks for taking the time to review Donorbox on Capterra! We¿re glad you had a good experience with our Support Team. We will definitely be taking your experience with customization options into consideration and seeing how we can improve. Your feedback will help us make Donorbox better.
Ease of use, flexibility, seamless integration to our website.
Ran into one snag today where I added a feature twice and couldn't figure out how to delete the duplication. by Donorbox on 15/10/2018 Thanks for taking the time to review Donorbox on Capterra! Our goal is to create the best possible donation platform for our customers. If you¿re still experiencing the duplication issue or need our help with anything, you can drop us a support ticket at https://donorbox.freshdesk.com/support/tickets/new.
We liked that it was cheap and accessible, especially compared to competitors like ActBlue, whose monthly rate would’ve been too much for our small race.
I do not like their process of bundling your donations in the beginning and then depositing them only at certain times of the month, sometimes we really do need that money fast and having some sort of 24 hour or 48 hour deposit window like Zelle would be much more helpful. by Donorbox on 19/11/2019 Hi there!Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
The program is easy to use and keeps the fees reasonable for nonprofits to be able to keep low overhead
There are some features such as monthly donor subscription options that would be nice to see added to the services.
There is really nothing not to like. Can’t say a bad thing. by Donorbox on 19/11/2019 Hi there!Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
Donorbox isn't an easy platform to embed into the Weebly web hosting platform, but once embedded is simple enough to use. by Donorbox on 29/11/2018 Thank you so much for your kind words! It¿s always great to hear that we¿ve helping our customers be more productive and successful.We do understand that embedding a Donorbox form on a Weebly form can be a bit tricky. We¿ve put up a blog post with some helpful info on how to do this. You can check it out here - https://donorbox.org/nonprofit-blog/weebly-embedding/. Or you can contact our Support Agents at https://donorbox.freshdesk.com/support/tickets/new. We¿ve got some excellent developers that are more than glad to help.If you have any other ideas or features that you¿d like to see, please feel free to let us know. We wish you all the best with your fundraising efforts.
- I love how easily it intergrated with my squarespace site.
- Slow to add other options for giving.
it would help if donation atoumatically calculated based on a quantity entered. For instance, wristbands are $10 and tickets are $1. Donation is for 2 wristbands and 10 tickets, Donation totals $30
Lacks a lot of the donor management features that other tools offer. by Donorbox on 20/12/2018 Thank you so much for your kind words! We're glad you are having a good experience with Donorbox. We'd love to learn your thoughts on what donor management features you'd like to see in Donorbox. Any input you could give us would help our Development team. We're always looking for ways we can get better, so your feedback would be very much appreciated.
Wish it had some additional integrations with my email tool or CRM. by Donorbox on 29/11/2018 We¿re so glad that you¿re enjoying Donorbox. It¿s always great to hear that we¿ve helping our customers be more productive and successful.I¿m not sure what email tool you are using, but Donorbox does offer a MailChimp integration as an optional extra feature. And I¿m happy to let you know that we do have future plans to develop our very own CRM feature. We¿ll keep you updated on that.If you have any other ideas or features that you¿d like to see, please feel free to let us know. We wish you all the best with your fundraising efforts.
From donation, to payment to receipt, Donorbox does it all from start to finish. Easy to use backend.
It would be nice if it offered more variety and options for design features, but it's still a nice product.
For nonprofits, Donorbox is great at integrating with most of your already existing marketing programs. With a generous free tier, you'll also be able to give it a decent test run before deciding to upgrade to the paid tier.
Most of the decent 3rd party integrations are paid, and not cheap. Having to pay a few different monthly integrations and fees quickly adds up and eats into your budget, making the software itself quite pricey.
The ease of use and convenience of having an app that does everything for you successfully.
Most probably the lack of design features.
I discovered Donorbox when looking for a low-cost online solution for a nonprofit I founded feeding the hungry. It was amazing how much the software completely fit our needs. To earn a living, I develop websites and have recommended and implemented Donorbox in several nonprofits who are incredibly pleased. They like the ability to choose campaigns at will and the intuitive setup and use.
Nothing! We are all happy clients and love the support!
It is easy to keep track of all info re donations and quickly access it
I am coordinating using donor box with Wix, and the two companies aren’t always on the same page.
Ease of use, at least at first. Liked the plugin option for website
Fees are excessive compared to other platforms by Donorbox on 13/11/2019 Hi Amanda! Thank you for your feedback. We're really sorry you didn't have a very good experience with Donorbox. Regarding your fees: Donorbox is actually amongst the lowest-priced donation platforms available. Other platforms usually appear cheaper because they aren't always upfront about mandatory fees. We use Stripe and PayPal as payment processors, as many other platforms do. You can find all our pricing is upfront here - https://donorbox.org/pricing.Regarding your donations being held: Please be assured that Donorbox does not hold onto your donations at any time. These delays are usually caused when Stripe requires additional info. They release the funds once they receive it. We hope you would reconsider trying Donorbox again. We'd love to have you with us again. If you have any trouble, please drop us a message at https://donorbox.zendesk.com/hc/en-us/requests/new.
This software is very easy to use and helpful in directing donations our way
It has an ongoing cost associated with it. by Donorbox on 19/11/2019 Hi there!Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
I am not a web designer, I am a civilian. I volunteered to set up a donation button for the website of a theater company of senior citizens. It may be the greatest compliment of all to say Donorbox can be used effectively by people who are baffled by the internet.
I can't come up with anything; everything works. by Donorbox on 19/11/2019 Hi there!Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
Ease of use, affordability, very professional design, customization for integration on website, multiple options for embedding donation form (eg, button, pop up, webpage), and the option of accepting reoccurring donations and multiple payment methods.
Not as much customization that I would prefer on making a campaign, for example, adjusting what part of the background picture displays. by Donorbox on 19/11/2019 Hi there!Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
Donor box manages all of our monthly sponsors and reminds them of a payment is missed or needs to be updated . Our supporters like the easy of use of signing up
Nothing! This is the best software for non profits! by Donorbox on 19/11/2019 Hi there!Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
Our nonprofit loves the ease of managing donors, as well as the accessibility of allowing donors to sign up with monthly pledges
We wish donors had the option to text a number to sign up to become a monthly donor. by Donorbox on 19/11/2019 Hi there!Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. We are working on Text-to-give feature, we will reach out to you try that out. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
The solution was easy to set up and runs without any real maintenance from our teAm.
Nothing.. everything has been great thus far. by Donorbox on 19/11/2019 Hi there!Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
Nothing! This software did everything that I needed it to without any complications. by Donorbox on 19/11/2019 Hi there!Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
What’s not to like!? I haven’t figured that out yet! by Donorbox on 19/11/2019 Hi there!Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
Easy to setup and simple for users. It just works.
No cons. It works exactly as described. by Donorbox on 19/11/2019 Hi there!Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
To date, I have not come across any issues. by Donorbox on 19/11/2019 Hi there!Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
Donorbox is a newer, free platform for allowing donors of your nonprofit to make a gift to your organization. By far, the best thing about them is their customer service. If you or your donor(s) has an issue, you submit a ticket through email and they get back to you generally within one hour. They then work quickly with you to solve whatever problem you're having. They have sent out surveys to clients and asked what features we would like to see added.
Donorbox has a login system for recurring donors, but none for donors who make a single gift or are regular givers. It would be great if that feature was included, as other companies that offer this type of service have. It would allow my organization to be more efficient and timely in other things we have to do. by Donorbox on 19/11/2019 Hi there!Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
I have not found anything that I do not like about this software. by Donorbox on 19/11/2019 Hi there!Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
Searched for a solution for a non-profit website donation page and found DonorBox interface. I was very happy with what I found, and have been even happier since starting use. From super easy end user experience, to simple implementation on websites, Donorbox rocks! Users can donate via bank card, PayPal, or bank account. No fees are charged by DonorBox unless $1000 per month is processed. Other merchant processing fees apply as usual. DonorBox loves mobile users too!
Only regret is that I didn’t find it sooner! by Donorbox on 27/12/2018 Thank you so much for your sterling review of Donorbox! It really means so much to our team when we hear that our customers are enjoying their Donorbox experience. Our goal has always been to give organizations and donors alike the best donation platform possible. So, it's awesome to know that Donorbox is helping to make your workload just a little bit easier. We welcome any suggestions you may have for us. It could be anything like a feature you'd like to see or perhaps there is something that we can do better. Your feedback would be really appreciated. And, it will help us make Donorbox even better.All the best with your fundraising! And thank you again for your wonderful review.
We have an international presence and also partner with a lot of companies so it's great to be able to accept company donations, accept multiple currencies and customize the donation forms in many different languages. It offers tons of features for a fraction of the price!
Although Donorbox offers the Salesforce integration, it'd be great if the Donorbox dashboard could be a bit more detailed and functional. by Donorbox on 29/11/2018 We¿re so glad that you¿re enjoying Donorbox. It¿s always great to hear that we¿ve helping our customers be more productive and successful.Thank you for your feedback regarding our dashboard. We¿ll definitely take this to the drawing board and see how we can improve.If you have any specific capabilities that you¿d like to see on our dashboard, please feel free to let us know about them. We wish you all the best with your fundraising efforts.
Really appreciate that Donorbox is so simple to use and so affordable. It's very helpful to have the option of suggested donation amounts as well - since starting to suggest amounts to our donors we've noticed an increase in donations! Really value the integrations with Salesforce and Mailchimp as well. This has allowed us greater functionality while keeping the cost of a donation system low.
There are many great things about Donorbox that I thoroughly enjoy. However, a built-in text-to-give technology would really take it to the next level. by Donorbox on 29/11/2018 Thank you so much for your kind words! It¿s always great to hear that we¿ve helping our customers be more productive and successful.You¿ll be happy to know that we¿ve actually already started plans for a text-to-give feature. As soon as it¿s ready, we¿ll be sure to let you know. We¿re always working to make Donorbox better, so your feedback is really helpful and much appreciated.If you have any other ideas or features that you¿d like to see, please feel free to let us know. We wish you all the best with your fundraising efforts.
Donorbox is very affordable and the process of setting up is very easy and user-friendly.
I would want the dashboard to be a little bit more comprehensive and sturdy - but Donorbox is still developing and constantly improving.
I wish the dashboard was a bit more robust, but it's nothing major. I also wish that I could import past donations via a spreadsheet rather than having to enter past transactions individually. by Donorbox on 09/10/2018 Thank you for your feedback on Donorbox. We're always open to suggestions on making Donorbox better, so this is really helpful. The CSV Import feature is something our developers are already considering for the future. We will keep you updated on that when it's released. Regarding the dashboard, what other functionality would you like to see on it? You can always contact us at https://donorbox.org/contact
Free processing up to 1000 dollars per month, automatic reoccurring donations, ease of use, built in donor management system, receipt automation and so much more!
It is hard to find something but if I had to pick it would be the ability to sell tickets along with donations. Adding this feature would be fantastic and about the use of other ticketing sits like eventbrite. by Donorbox on 15/10/2018 Thanks for taking the time to review Donorbox on Capterra! We¿re so glad you¿re enjoying using our donation platform. You¿ll be glad to know that we¿ve already been making plans to develop a ticketing functionality into Donorbox. We¿ll be sure to keep you updated with our progress.
It would be nice if more of the setup was handled within WordPress (save having to jump across from donorbox.org), however this isn't a red flag for me.
The look & feel of the forms. Very simple to make recurring donations
Waiting for the option to do test donations. by Donorbox on 10/09/2017 Jeremy, thanks for the kind response.