I use SpotHero all the time; love this app!

How did I survive in the past without SpotHero? I just LOVE the convenience of knowing where to park and how much I have to pay even before going to my destination.

Nothing really. I wish there were more coupons and offers I guess (ha!) so I can save even more!

Spothero is great for finding parking ahead of time. You can make sure you have a spot before heading to your destination to avoid wasting time looking for parking. Rates through spothero tend to be lower than pulling up to the garage.

I have very few complaints. The only one being that once I was issued a refund and they could only refund as an app credit rather than putting the charge back on my card. But I use the app fairly frequently so it was used eventually.

Veja acima.

It SEEMED easy before I officially downloaded the app.... once I downloaded it, I couldn't find monthly rates without reaching out to customer service. Then, I got a spot at a garage and almost lost it because, although I paid SpotHero, they never forwarded my payment to the garage. The garage canceled their account WITH SpotHero, but allowed me to keep the discounted rate. However, there is a balance showing on my account because SpotHero STILL owes them for my first 2 months.

Unreliable and misleading in terms of what is available once you have the app. And they don't forward your payment.

I use it in my trips.

1. flexible timing for available parking

1. not covering all parking lots

I have suggested Spothero to many of my friends, and I am excited to see how the app develops over time. I wish the app creators paid more attention to the quality/safety of parking spaces.

Spot Hero is easy to use when you need a parking spot for big events (concerts, sporting events, etc), or when doing city travel. It's a huge relief to have a reserved parking spot and a wide range of choices/prices. It is a real time and money saver, and makes event planning much easier.

I was skeptical of the quality of some of the parking options offered because it was unclear at times how safe/secure the parking spots were. Additionally, I wish there was mre information about the distance/direction between the parking spot and the event/place you're trying to get to.

Overall, good value for the money spent on buying parking spots.

I have used it several times to park downtown Chicago - usually parking there is pretty expensive, but SpotHero helps me find great spots for cheap.

There is really nothing I like least, but I guess sometimes the spots it finds are a little sketchy.

Purchase parking on the go and find the best garage in the vicinity of your destination. Pay on your phone (don't worry about having loose quarters ever again), you'll even save some cash. Driving downtown can be less stressful with this app.

I haven't had any interaction with customer support but it does seem like there are some kinks with logistics to work out. I would not try to use this for big events like a sports game.

Very convenient and it helps my parents let me take their nice cars downtown when they know it will be safe in a parking garage vs just parked on the street. Also helps me save money.

I like how simple it is to use and how cheap you can get parking. It really eliminates the stress of trying to find a parking spot when you are going out without free parking as you can pick from multiple locations.

The only problem I had encountered is sometimes I will book a spot and drive to the garage and all the spots are taken although I had already paid so I am forced to call and get transferred to a new parking garage and sometimes I dont have enough time to do so.

I use SpotHero constantly. Frequently see savings of 60%+ on parking in the Chicago Loop. Rarely drive to a CBD without booking parking with Spot Hero.

Very few negatives. Would be nice is there was an option to auto-fill credit card number using the phone camera.

I use SpotHero a few times a month, when I venture to the city from my home in the suburbs. Gone are the days of driving in circles or breaking the bank for a decent parking spot. SpotHero makes it easy to type in the area you're going to and then gives you a map view of all the parking spots in the vicinity, along with price. If you have a change of plans you can simply cancel the reservation and refund it back to the original source. I love how simply it is to use. What I love more is how easy is makes finding parking.

I'm not sure if SpotHero takes large sporting events or concerts into mind when updating their system. I had one experience of purchasing a reservation, only to arrive and see that the entire lot was reserved for a baseball game. I had to contact customer service and request a refund.

I like how I can reserve my spot online and it makes attending events so much easier and stress free.

It is not always available in the places I travel to. However, it is available in most places so that makes up for it.

It helped me save money and time by getting a parking spot near the Oakland Airport that was safe and offered a nice shuttle. I'll come back again and again!

I have had to do some new last minute traveling from the Bay Area to Idaho and Utah. The best prices on flights are often from the Oakland International Airport. The convenience of using SpotHero has been a great find. Recommended by a friend, the parking area is a hop skip and a jump right to the terminals. The shuttle is very nice and the indoor area has a place to grab some coffee or a snack. Best find for me in a while!

I thought I was able to get a discount with a coupon and as I was scanning the barcode to leave, it said I still owed a small amount. A little frustrating, but well worth the cost with safety and ease as factors!

Great idea however poorly executed. Need better follow up and communication with garages it partners with.

Was excited when I saw this APP as living on Long Island I frequent NYC often and decided to use it this past weekend to reserve my parking spot near a conference I was attending. Initally everything went well I easily found a spot very closely to where I needed and for a decent price, imputed the times needed and was able to reserve very easily.

While initially it was an easy app to use, it rendered useless and ineffective. When arriving to the garage I reserved a spot in via this app I was told they were full. I informed the attendant I already reserved the spot and paid he said unfortunately they were still full. I wound up being late to my conference after having to drive around finding a garage with availability and am still waiting on a refund.

ease of finding parking, easy to navigate, easy to enter a credit card. fast and good maps.

gets you a parking spot in difficult to find places guaranteed. sign delineating spot in front of space.

Basically all positive. Even when I was having trouble reserving a spot, we called the lot and explained to them the trouble we were having. They told us they’d take care of us at the price through spothero even if we couldn’t reserve a spot through the app.

Very easy to use and find affordable parking options in a city. Mostly use when going into Boston. Easy to reserve spot and then just show phone with reservation details when getting to the lot.

Not that it’s a complaint, but one time it was showing a lot but wouldn’t let us reserve a spot. Eventually we did get it reserved with that location.

Very easy to do a last minute search for parking needs. Prices are usually pretty good. They often extend the times you can park, too.

Sometimes they are more expensive than the listing once you arrive at the place where you have gone to park.

Helps me find great parking spots for my frequent trips to Miami.

Sometimes, the parking fee is higher than parking on the spot.

Love this AP and how it simplifies my life. Just tell the AP where I'm going and it gives me numerous close by parking options and how far they are from my destination. Love this!!

I love how it is so fast in finding me a parking spot as close to my destination that it can find. It allows me to pick my parking spot and tells me how far it will be to walk to my destination. This by far is the best parking AP around.

If I'm not in an area with good towers, which happens often, it takes a long time to locate a parking spot and sometimes I don't have time to waste, so I end up having to figure out where to park myself as I can't wait for the page to load.

Overall, the experience is great and the little bit of extra time spent is well worth the money saved.

In comparison to prices of parking when you are physically in your car looking, SpotHero beats their prices by a large margin. Feels good to get great prices. I also had issues one time and customer service took care of it immediately.

Sometimes it is difficult to understand the directions of whether you need to use the app to scan it or if you have to go to the machine to print off a ticket. Can cause a little more time spent of the process than necessary.

Using this app has been quite the "hero" when I'm in a new city for work and need to secure a place to part. Big cities like Chicago and NYC can be brutal on the pocketbook if you need to park a car. SpotHero helps find you the best deal.

Easy to use/navigate

Not much I do not like about this software. There are very few Cons that I have experienced in using this app.

Overall I have had good luck using spothero to find parking spots. The app is easy to pull up and the gps knows where you are

I use this when looking for parking in downtown Chicago. I think it's a good app for places like this where parking is difficult to find at times. It also gives you the price and location of the parking spot so that is a great feature for comparison's sake.

I don't know if it is possible but I would like to know if there are "street parking" spots available so I don't have to pay for parking. Kind of like when you go to some malls and there are red and green lights over the spots

It is very useful in helping you find the cheapest, closest parking lots.

Sometimes it is hard to select a specific place between the ones that are close. Does not have evaluation method based on traffic, price and other criteria.

I use this app to find parking lots wherever I go. Not only you can find great parking lot deals you can also enjoy the bonuses and coupons.

I have never had a problem with SpotHero.

Went to a few sports events in downtown Baltimore (not from there so unfamiliar with the city) and was able to reserve and pay for spots ahead of time. Saw the garages nearby the sports venues on the app so it was easy to select one close by. Took the hassle of finding parking out of the equation.

This app lets you find parking garages and lots and reserve a spot/pay ahead of time, and you can usually find places with cheap parking too. Very nice to have when going to a city you aren't familiar with. Some garages are even equipped to scan the reservation code on your phone so you don't even take a ticket on the way in, just scan your phone on the way in and out. The app has a map you can look at to find garages and lots close to where you are going.

One instance where a garage was not equipped with a scanner, so we had to find a parking garage attendant to be able to leave without paying. A bit of a hassle but not a huge issue.

Easy to use and search for parking options. Great customer service. They helped me when I was having trouble leaving a location.

I wish it was clearer about booking the time for a spot. You cannot arrive early, but it’s ok to arrive after your reserved time.

It is easy to use and find a spot for cheaper than pulling right up to the spot. This has become my go to program to use for finding parking especially when traveling via airplane or using a car for travel.

I have yet to find one. I have never ran into an issue when checking into the spot and find each location is always aware of what I am doing.

I love how I can look at a map to view spots available and the price point is shown. It is also great because I can type in the exact arrival and departure times.

I have mostly positive things to say about the app but the only con would have to be that it is not always available where I am traveling.

I can't even put into words how easy the app is to use. You simply search an address and up pops numerous places to park. Pick the most convenient or cheapest one for what you need, and buy it. Once you get to the garage, you scan your phone or sheet of paper with the bar code. Easy in. Easy out. I've tried other parking apps and this is, hands down, the best one.