Quite good. There are some minor issues but sometimes the blame should be directed to the admin instead of the software provider.

Quite easy to use and having all the necessary information in one project.

The invoicing of the used hours should be done without adding them to an invoice as a summed hours. All the lines must be invoced separately if needed.

CRM for a small consulting company, integrated and semi-automated quoting and invoicing.

The combination of CRM (including invoicing) and work management (including tasks, projects, time tracking) is rare. Scoro integrates the different solutions very well and offers external integrations to include accounting as well. We haven't tried that last one yet, but we will at some point.

The onboarding package was an obstacle at first; we haven't used the entire package either, but that may have to do more with the specific conditions of our company.

I like Scoro for its simplicity and light approach. When you are a fresh user, you get used to it quickly. Making entries is convenient as the team makes continuously improvements for the application. In addition you have the oppportunity to design the calendar and home page respectively for your needs.

Design of the app could be more practical and colourful. For instance you could appoint certain colour for certain activity type - that way it easier to find activities in the calendar view.

Calendar view is comfortable to use and gives good overview.

Collecting project summary info is difficult/uncomfortable, but still possible.

It enabled us to start building the customer relationship management in the company so we understand from the first call until the end of the customer lifetime what has happened with the customer and if we did our best to keep the relationship in the good shape.

- good view on customers

- billing and invoicing part can be improved

Always improving, endless opportunities to use it in different businesses. From calendar & task management to advanced project & real estate management. Easy invoicing system, customisation possibilities, client database, financial reports. Has made running our business a lot easier!

Also, always improving, which can lead to the loss of some functionalities one has gotten used to. As Scoro consists of tons of features, then some of them just are not being upgraded as fast as one would like to.

Very easy to use and very practical. I can keep eye on my projects, all the data is in one place and I don't have to mess with different apps. And I don't need post-its anymore :)

Some of the updates are bit confusing and can be a surprise. But customer service has been very helpful to solve those issues.

Experience is good - customer support is fast and effective, all the problems are resolved. The program is functional enough, good functions are constantly being added. I can not wish a better program.

It's very important for me as a sales manager to analyze sales from every angle and Scoro allows it.

I do not like the constant updating that has been forced on everybody. Updates are great, but let me choose. For example, the environment font was changed. Why? A little thing, but I'd rather like to change and choose things myself.

We evaluated two CRM applications that could meet our company's requirements. One of the raisons we selected Scoro was that it was easy to manage several pricelists in different currencies. We are sending our invoices with Scoro and this process is easy to manage. The User Interface is uncluttered and all users can organize their own dashboard according to their specific needs.

Company users that were de-activated by the administrator still show up in the list of users. It's a minor thing but could lead to some confusion.

The most I like that Scoro is userfriendly. Even elderly people can learn it quickly. Scoro is updated often and usually it comes with very handy new features.

Mobile app. It is easier to use online than use and app. There is not much to say about negative side.

In general, it seems that we have not even worked so far. Now we are at a more professional level, customer lists are organized and understandable, accounting is transparent. Communication with the client can be traced throughout the course of the relationship.

368/5000

It takes some time to understand the program and its features.

A lot of features in the product, have an API.

Lack of plug and play integrations. This would help to exploit product even more.

Scoro is very good for salesperson. I can easily create my do-to list and change it if I want. Also it's good thats scoro reminds me my activites.

Very easy to use, perfect software for salesperson

So many updates. Sometimes it seemed that evey week there was a new update.

We are working with volunteers so we need great "engine" what keeps all our stuff nice and tighty. Scoro ALMOST can do that.

Team work possibilities, that every one can see tasks and topics, dont need to send all the emails.

We need software where EVERYTHING is in one place - full email accounts import included. But now there is possibilite only partly - just send some marketing emails which is not really we need. And if there is google documents under project, it is impossible to choose who may see it. All prject team can, dont like it...

Quite satisfied, I can do everything I need, just some specific cases require a bit of adaptation of the software to a certain need, but that is a rare occasion.

The general functions to create/manage tasks and projects and the ability to follow them easily.

If you want to manage PDF templates and the field options in them you have to have some coding background to understand it, a simple employee cannot manage these things I constantly need help from Scoro team or a Web Developer to make some more advanced changes.

Is so easy to use, i can do my work when ever i want and were ever i need. And i ca check what are my co-workers are doing

At the moment i can not remember anything what i like least about this software. Maybe something will come up in the future.

We have used Scoro for time-management, to-do-list, project management, invoicing etc. Fulfils needs of a SME.

Quite easy to use, good amount of functions (invoicing, to-do-list, projects).

Some functions are sometimes malfunctioning (for example doesn't always let add team members to tasks).

Scoro is easy to study and fast to use.

It is easy to use. Everything needed can be easily found.

Dates and actions were messed some time ago, but Scoro team repaired those and now it works well.

For a 4person company the Scoro is the best individually configurable, price wise and up-to-dated CRM system.

The software itself allows many functions and settings to be activated by user. Great platform and superb service, if you need support from Scoro team.

Maybe there could be some e-mail box improvements.

I have been using Scoro software now about one year and im totally fan with it. Scoro makes my everyday life very easy and helps me to make profit for company. I recommend the Scoro for everybody and every business sector.

I use mostly the calendar and invoicing fuctions

there are sometimes difficult to find right calendar when using planner fuctions

Sales pipeline management is very effective and useful, allowing us to track all potential sales at all stages of the process. We have implemented a custom module to track information specific to our business and that has worked well. Contacts, time logging, and emailing all works wonderfully.

There are some limitations in functionality, and we have had trouble with slow connections to Scoro.

it was difficult to find a software that would suit us at the right price. Scoro fit the bill.

Xero integration didn't work and general API support could be developed. I'd love to see much more and much better on that front.

Scoro helps us to plan and schedule our work. Also, it help you to keep assignment in mind and store documents.

The software is easy to use, has many great features and it is a great help to everyday work duties.

Sometimes it greats new persons and projects to fast and saves them even if I did not want them to be saved.

Before we were using Excel. The comparison is enormous:

Client-based quick access to purchase history and same order possibility with just a few cliks. Category and sub-category segmentation possibilities, which makes it easier for other users to select suitable products for selling.

Unable to delete expired data once some previous action has been taken.

My overall experience with Scoro has been perfect. They’re always on hand to help and one feels like they have a personal line to onboarders and tech support. Couldnt fault.

Scoro keeps everything I need in one place and I can keep my team informed of anything we need to do. Permissions and restricted access to employees is key and the reports are detailed and easy to understand.

Nothing. Constant updates from Scoro keeps the software fresh and constantly evolving to ensure efficient interface and workflow capabilities.

Reminds me of the priority tasks in my day's work today

The software is easy to use because it is logical and easy.

The software does not show the content of the contract. It does not indicate which equipment is a contract with the client, does not show the latest transactions and does not show the valuation and the terms of the contract. Does not show customer balance. The filtration system is a bit complicated or not enough to teach us. For me, filtering is difficult. If you mark Make Task done, you will have to create a new reminder for yourself - it disturbs that there will be additional movement for me in this regard.

Scoro allows us to manage projects, quotes, invoices and tasks, allowing a single, integrated dashboard view of the business.

Scoro is highliy customisable and can be set up to suit your business. It also integrates with Toggl and Xero to help streamline our workflow. Scoro is updated regularly with new features.

It could do with a start/stop task timer to allow easier time entry. We use Toggl to achieve this currently instead.

Control of our service business from end to end

It is SO intuitive, the app is excellent, the customer support is superb - we have been completely impressed with our account manager and the way in which she has worked with us to make Scoro an amazing success for our company. They has been so professional, utterly helpful in every way and a problem solver never a blocker. Congratulations on having such a wonderful person on your team for such a brilliant product. Since starting to use Scoro, I have recommended it to 3 people and will continue to do so.

The expenses section needs to become more sophisticated to be able to handle multi currency expenses being scanned and captured against a project and flow then into XERO.

Syzygy has used Scoro to manage our workflow, CRM and billing for a couple of years now. We found them after two painful and unsuccessful experiences with software that promised the earth but just did not have the flexibility to be able to adapt to what we and having tried two other platforms wasting time and money. The onboarding experience and the service provided since we have been using it has been brilliant throughout - there are real people at the end of the phone or on skype that go above an beyond to help us fully utilise their software. This is so unusual in this industry which is a shame in one sense, but a great USP for Scoro

The flexibility to be able to adapt the platform in a huge variety of ways to work for us - as opposed to us having to 'fit' into someone else's system. Also the integrations with Xero, which works very well and Mail Chimp.

This is being picky, and with Scoro's regular updates I see this is in the pipeline, but developing Gantt Charting would be really helpful.

Is cool.

I was using many CRM systems and even SalesForce, but I must honestly admit, Scoro is the one I like the most. I can do everything I need for my sales activities.

I use Scoro by the modules and I would like use all the models more coherent.

Now I can easy manage my future incomes, my invoices, payments projects, tasks

Easy to use for everyday tasks an problem solving

It's hard to name what might be uncomfortable using you product

Time management simplified

Brilliant calendar, easy to book appointments and see what your team members are up to and their availability when booking appointments.

Billing system could be a bit more straight forward and sometimes occasionally it will not let you add appointments.

Scoro is very user-friendly.

Scoro makes regular updates of the platform functionalities and the cons which I've stumbled upon are no longer apparent.

It is easy to manage projects with Scoro. At the same time I can keep my eye on company's overall situation. And it is accessible from every device.

Sometimes it is difficult to find where I can change the settings and answers form the help team take a while. It is not possible to phone them but some issues are difficult to explain written. I write them my problem just to get an answer in several hours asking for some specification and so on. It takes too much time.

My over all experience has been very good with good customer support especially in setting up the system to suit my needs.

Scoro Review.

Contacts can be hard to find. I find on a few of my contacts they seem to disappear. I am not sure why.

I think it is really good value for money. But there are a few glitches which need to be sorted out.

It is really great value for money. There are a lot of features that help for sales including a good Invoices/Purchases feature. You can easily track projects and leave notes, adjust budgets, add tasks, add bills & invoices related to projects.

The software is very hard to get to understand, especially when just integrating it into a company for the first time. There is also no direct number for Scoro support. There are occasional glitches which means non-essential information can sometimes disappear & then re-appear.

I like the modern interface and the feeling of the platform. It's easy to use and has most of the features that we need. It has the best quality/value ratio among such tools in the market!

I'm not sure if they have it but it would be great to have integration with Outlook and Mailchimp so that the info would sync smoothly between these three.

eu gosto disso

Very easy to use. I can send offers and all the client history is always there. Everything is in one place

you make too many changes what are not nessesary

All work is in one place and accessible to everyone.

It is very intuitive and you can get a lot of things done without any tutorial. It has very many options and filters you can use in your advantage.

It depends on your network speed but that is not their fault. Other than that i can't complain about anything.

Task and project management, proposal pipeline, finance, time tracking, monitoring employee efficiency - you name it. The best part is it's all happening on the same platform.

Scoro can adapt to just about any workflow. I really appreciate how the platform was developed by listening to user's needs, which results in a very flexible (albeit complex) platform.

The UI requires you to be a seasoned PM software expert and has a steep learning curve. But once you set it all up, it's more or less smooth sailing from then on. Also, the onboarding team was very helpful in assisting us set up the platform.

Easy to track offers trough sales funnel

Making quotation templates is clumsy, takes time to decorate the lines and text so that it is nice and even.

I have used Scoro in two mediacompanies and i am very used to it. This software is very easy to use- all my database about my list of companies are all together, so with one click i can find the one i need to do my price offers. In the Calendar i can mark all important meetings and Scoro does not let me forget them. To Do list is also very good thing, because it helps me to keep order in my doings and with that i never have to worry that something will be done at the last moment.

Everything is understandable and so it is very easy to learn how to use.

I don´t have anything that i don´t like about this software.

Ready day 1 to automate our business processes, both main that bring money in and supportive , eg reminders for unpaid bills; time tracking, labor cost tracking, calendar oversight vs resource, mobile phone usage, integration with other platforms.

Very well-thought interconnected "modules" of the system: all main functions any company would need are all present. I like a lot visualization of dashboard, re-usability of filters and views, ability to click on anything you see and being redirected directly onto another part of Scoro where you can do more work in what you clicked on. Also comfortable to use with smalls screen devices as interface is restructured and you still see all your data but in an optimised screens - very handy for smartphones.

just 2 things come to my mind after extensive use for 1+ year.

Lithuanian support is very nice and profesional, everytime helps us when we have any questions. In one place (Scoro) we can organize lots of team jobs, and less use other system programs. Some features what is very need: team chat and file sharing system and mobile aplication more user friendly.

Our company like most that we can plan jobs by day, we see what jobs is overdued, what is lost, what we should do today and plan work for designer and programmer by job planner. It easy to use invoices, offer and proformas with tasks, and we never loose this information.

Best thing is invoicing and proforming system what we can easy to generate, send reminders, place task to collegues from email to scoro.

just a positive experience, great that there is a program that helps mid-level professionals in their daily work!

given that I use this program every day, it is very convenient, easy to read and understand for anyone. customer tracking, project management, invoicing - all in one program that works online, which means I can go to work and do my things anywhere in the world

As soon as the program was installed, we made some corrections that were necessary for our company, and since then the program has been continuously improved and updated. there are no minuses

A one stop shop that combines project management with finance and business intelligence. Scoro really can do it all.

Having worked with project management software for over 6 years, I still found Scoro difficult to use. The good part is, once you maser it, you can set it up so it'd dead simple for the non-admin user.

Scoro is used in our company as one of the CRM tool. We use scoro for mainly invoicing needs.

Zero Learning curve

Bit pricey compared to other similar tools in the market.

Great interaction with Scoro setup team at initial stage and then easy ongoing communication with support team; very easy learning curve.

It's very flexible, easy to use and constantly updated for new features.

Some lack of visual ways to show global info for our specific business, but with constant features coming in we're confident there'll be a way in the near future.

We are using Scoro as a customer management tool and also for analytical reasons and to organise and track individuals workloads. This tool has something for everyone and helps you to get organised in many ways. The search options have helped us to find the impossible and the more we use it, the more useful it gets - and we are far from making the most of it I think.

I find the ease of use and the option to have various currencies very useful.

Sometimes there are too many ways to do the same thing but it's generally easy to click about to find the best version for your individual requirements.

Super well-thought out, customizable, and extremely extensive solution for running a business. Highly recommended.

The quickbooks online integration is under developed and needs work...however, the software team at Scoro has been very good at keeping me in the loop and working on a solution...but it has taken a really long time.

They worked with us to get product set up the way we needed it. They always walked me through any issues and have reached out to make sure we're happy. Good company all around.

The price is great for this product. We were looking for an easy budgeting tool for our department and Scoro fit the bill. Most of the other budgeting tools were very expensive or wanted to onbord our whole company instead of just our department. Scoro worked with us to get the tool set up for our needs.

It's getting better but it can be a bit confusing to use. It's a good tool but it takes some getting use to. Their team is also in Europe which can cause delays in response.

The possibility to link all sort of activities, contacts, projects, quotes, invoices between them in order to always have a clear view of dependecies. It is also very customizable and flexible.

Very few things. One example is that we would like to easily see remaining amounts to be invoiced in a quote when we need to issue partial invoices. This would be particularly useful when making sales reports.

Scoro is an all-in-one solution, from initial client communication to project closure and invoicing, we love how one platform has helped us manage all aspects of our business. This is exactly what we were looking for!

There is a learning curve and with every update they roll out there is a bit of time needed to get used to the new functionalities, but updates are a great value add overall.

Im sorting transport logistics and it takes a lot of orders and time to comunicate with huge amount of information so scoro is making all easy nad confortable. Aslo im using scoro for our orders and follow ups for customers and its great to have all in one and no use any different platforms!

Even i have no clue what is wrong with some things i allways have an answare!

That everithing is easy to use and therer is apportunity to manage everithing that i need to upgrade any title that im using.

Scoro is an easy to use Cloud solution for project management and CRM

Easy to use. very helpful and friendly support & onbaording

currently not possible to track time directly thru Scoro

Amazingly user friendly software, good and fast customer support

In some periods there are too many updates

Now we can conveniently and quickly find all customers, form calls, tasks, offers, and issue invoices.

Easy to use. It is possible to quickly form and send a proposal and an account to the client.

Everything is good. It is not yet clear how to specify the amount of the advance in the contract.

It's fine. It does the job. Could be a lot better though.

I like how fresh and clean the display looks, the calendar is great, really easy to use and was quite easy to link to our registration on our homepage.

The reports section. The reports are EXTREMELY limited. You have to constantly think of ways to trick the system by adding extra things then filtering it in a very awkward way. Some report are just impossible to come up with. For example, we are a hearing aid center and use Scoro to track patients and sales and we have this thing called a binaural rate (how many customers wear 1 hearing aid versus how many customers wear 2) and even with the help of customer support this report was impossible to come up with.

First of all, it is project control and ability to see the future market potential. This tool first of all was meant to be as helping tool fore sales persons but it is also good tool for budgeting and future planning by segments and customer groups. It also helps us to keep up with our customers.

Before I found Scoro I already had experience with couple other CRM softweres and Scoro was the one which allow me to develop this CRM according to my needs. Besides my company was one of the first customers of Scoro so I was able not only see how it was in begining but also how Scoro was developing constantly to become one of the most "easy to work with" systems to improve daily sales. The most what I like about Scoro from early beggining was that it does not force You to use something standartized but allow You to organize it according Your needs and daily processes. This CRM system allows me to solve different important issues to improve my project control and sales overall. After my suggestion this CRM was implemented not only by other sister companies but also by several partners of our company and are established as really helpful tool to conduct projects and also help sales personal to improve their abilities and skills.

As a new developing system no always all my wishes can be implemented by 100% but it is sort of understandable.

Great implementation process and support. We’re pleased with the chosen solution and continuous tool improvement process.

-Planner provides great opportunities and offers easy solutions for team work planning. -Financial and work reports are both great help in organization’s daily activities

-No Gantt charts (project milestones and calendar does not solve the issue)

We were looking for CRM/BMS for a long time (more than 5 years), and personally I have tested/checked many of variaous systems. When I have got a SCORO ad and opened preview - something inside me told that this should be definitely what we were looking for. After couple of months we purchased licenses. Onboardin passed very smoothly, and literally we have started to use it and enjoy since a first login. For our small company it is real helper - everything is in the place and if/when somebody is absent (either for vacation or some other reasons) - it is easy to track and make undone tasks of absent person.

FÁCIL DE USAR

The biggest problem currently - there is no line numbers at the proposal, and as far as I was informed - no quick solution for this

We manage all our client data and offer in the system and it's proven to be very effective. It's useful for sales management but also for sales representatives. Quick, paper free, convenient!

Easy to use and configure! Easy access and secure place fou our client data!

need to change business procedures to match scoro capabilities!

I like this tool, as it fulfills its main target for business

The customer support is excellent, also there are many releases & system updates (which fix errors).

It is not this system disadvantage, but sometimes it is difficult to come up with the structured approach to register you data, and then it is hard to find information, and etc. So I would say that for such tool as Scoro it is very important to have consistent approach :)

Overall I think that Scoro is quite a good option to use as an everyday sales and CRM tool. It's simple enough for even those not really familiar with computers and programs. On the other hand it has possibilities to get the job not only done but done well.

+ fácil de usar

- too many updates!!! sometimes I think there's a guy working in Scoro who has to make up an update no matter what. find him something else to do :)

about 50-60% increase in my sales! That's the benefit of using Scoro in our company.

It's super easy to use! User interface is great. As a daily instrument for sales it is the best, keeps you on spot.

Can't say, haven't found them yet. Only thing that i can say - sometimes I wish there was a recurring date for an event in the calendar, in case missed or forgotten. ( I.e - add a event and made it recurring in intervals )

Good overview of the project together with project members, how they are performing, how much time has spent, all the relevant documents in one place etc. Basically, it will give the user a very good overview what is going on and how much time it takes.

The best thing about Scoro is the detailness. Sometimes, administrative time spent in Scoro will take a lot of time, but on the other hand, it will gather together all the necessary elements of the project that are needed to evaluate the process. It is a great tool for managing the team by giving tasks. Very cool feature is the smart e-mail that will keep the important information outsourced from the company mailbox - also, You can simply connect the e-mails to certain projects so You will have all essential parts of the project in one bucket.

It is a bit tricky to learn the software quickly. Also, there are some obstructive steps e.g. automation of filling the form blanks takes a lot of time.

Better information flow between all the different project participants

Scoro is very easy to use and it enables to customise different features according to the specific needs of the company. Furthermore, it aggregates several important operations - project management, sales, purchasing, managing suppliers, partners and clients . All this helps to do daily tasks faster and more efficiently.

We have experienced some problems regarding the integration with our accounting program - some functions work and others do not which forces us to do some extra work. Also you have to approach creatively to some aspect of Scoro when the company deals in different fields f.e production and maintenance or manufacturing and resale.

I have an overview of the companies - who is returning customer, what we are discussed before, what offers are made earlier, etc.

The most I like that all necessary systems are together - clients, task management, project management, billing, etc

The price is high.. If you are a small company or "one man" company then the price is over head. But for the bigger companies the price is very small I guess.

Clear setup and user interface. Logical menus and easy to use, add quotes and people or files. Also, the mobile app is great.

The option for work time management seems to be too complicated. For example, there could be a table for filling all of the months working hours instead of doing it one by one. Would save a lot of time.

I can manage my remote sales teams in real time. Our sales meetings are short and efficient. We make informed decisions on marketing spending and new sales hires and sales performance.

In one service I can have sales pipeline, invoices and dashboards. It is single solution that I need for my small company. It is web based, so I and my teams can access it from everywhere.

There is no offline mode. It is suitable for one of group companies (equipment rental) so all group companies except one is using Scoro.

Ease of work. A unified system for work and monitoring your company.

An easy way to follow the communication with your contacts.

When looking at the work report you constantly need to change the default view to current day.

Easy to oversee my clinets, projects, invoices and offers. Makes my job faster

Most I like the fact that I can convert my offers to clients straight into invoices after the offer is approved and also send it straight from scoro to my clints with just few clicks.

At first adding new projects was confusing and also the adding of new products. Deleting old un usable contacts at once in large quantaties.

Perfect tookit, without I dont imagine my work anymore.

Many possibilities - event schedule, information exchange with colleagues, issuing invoices, statistic and very important all history is in one place.

Can not say, everything has worked correctly, fast and logically. Mayby this thing that there is much more opporunities that I dont use yet, but it needs an extra training.

You can manage your clients, accountability, projects, team... in a very interactive way. It performs perfectly and the support is excellent

I would only say that at the beginning you have to spend time to set up everything if you want to take advantage of the whole application

Scoro is the most intuitive, user-friendly CRM system that gives you a totally "big picture" of your sales situation. It is essential in a world of overflowing information. At the same time it can be set up to automate some of your everyday routines, saving you time that you can use on more profitable things. The time you apply to customer activities can be registered and tracked so you can keep an eye on what you use your precious time and how much you actually can bill your time spent.

I miss integration with LinkedIn and possible. other social media. It would make it more complete