It allows us so much more flexibility when dealing with technicians locations and customer requests for service. The service and ease of use are great! by Plug N Track GPS on 24/03/2017 Gord, thank you for your review! We appreciate that you appreciate the product and service so much that you would give us a 5-star review. We're certainly proud of seeing these kind of results. We promise not to become complacent though. We have enhancements coming to make your job easier and your customers even happier! Take care and thanks again.

Control of the performance of the fleet and driver behaviour

All aspects of the software are great so far. Was surprised to see what is offered. easy to order and set up. Customer service always helpful

nothing yet. waiting for the feature to allow a history by location by asset. I wish the advanced fleet summary had better drill downs. by Plug N Track GPS on 10/07/2017 Thank you Jeff! We really appreciate you providing a review of Plug N Track GPS.

Easy communication, great customer service. Invaluable program for anyone using logistics on a regular basis. by Plug N Track GPS on 01/02/2017 Thank you very much for your review! We're very happy that you're finding our service valuable.

map integration, ease of use, detailed reporting, pin point accuracy, email notifications to myself

losing gps signal underground which can lead to inaccurate pin point locations up to several blocks away by Plug N Track GPS on 29/03/2018 Thank you for providing us with your review Greg. Happy to see that you like the system and that you find it accurate and easy to use. In regards to the losing the GPS signal when the asset is underground this is a factor that affects all GPS tracking systems. We pride ourselves on using only the latest technology to ensure our customers are as connected to their fleet assets as they can be. I'll ensure you're account representative is aware of your concern to discuss further if you wish. Thanks again for your review. We are happy to have great customers like Impark!

We had a great time learning about the software from Mike, he is very knowledgeable, helpful, and efficient. Answered all our questions, and showed off some of the software functions that we are excited to try out. Keep this guy around ! by Plug N Track GPS on 08/02/2017 Kurt,Thank you for your review. We always like hearing about the great service our folks provide. If you ever have any questions we'll be here.

Very easy to use... it has been a huge help in managing our truck fleet

mobile app is a little hard to work with by Plug N Track GPS on 10/12/2018 Thank you for leaving us a review! We appreciate your comments. Happy to know our service is living up to your expectations and that Plug N Track GPS is helping you manage your fleet. The mobile app and our desktop solutions are updated frequently and we appreciate your feedback regarding the app. Thanks again!

Piece of mind, as well as various reports aimed at problem areas of our business on the road.

Ease of setup and use. As well as the excellent customer support offered to their clients, even down to teaching the software.

GUI interface is slightly outdated, but even then it is not horrible. Overall very few cons for a small business. by Plug N Track GPS on 28/06/2017 Shawn, thank you for you review! We really appreciate our customers letting us know how we're doing and where we can improve. Our aim is to grow along with you to ensure that when you expand we're still ticking off all the boxes for you.

Help us to maintain our car issue/problem.

Very Simple and understand right away. Not complicate. Easy. it provides us very helpful and reliable report to maintain our car issue/ problem.

leading time is slow. sometimes visual maps loading time is too slow. other than everything is okay. by Plug N Track GPS on 23/03/2018 Thank you for your review Jennifer. Happy to hear you enjoyed our training webinar and that you're getting what you need from the system. We continue to enhance our system and speed is an ongoing pursuit.

There are so many features that you are able to activate, this allows us to get the most important information about our fleet

The graphic user interface is not the easiest to use and is a little cluttered. This makes certain things counterintuitive to get to. by Plug N Track GPS on 16/05/2018 Thank you for your review Steven. We appreciate our customers providing us feedback on those things that we're doing well and those that can use some improvement. We continue to update our solutions and improve upon an already robust platform. Thanks again!

the software is easy, the support is great, I am confident that I will be able to customize the program to my desire

I have not run into any problem or concerns with the program. I feel that I get overwhelmed when I open this up but after a while it is ok by Plug N Track GPS on 29/05/2017 Karen, thank you for completing a review of Plug N Track GPS. We really appreciate you taking the time. It's good to hear we've been hitting the mark for you on most accounts. We're going to continue to work hard to ensure our system provides value to our customers and that the service level is second to none.

I like how the system provides a lot of information, able to customize boundaries and easy to see reports.

the design of the dash board, icons and fonts can use a face lift. Would be nice to have sharper images. Fonts and layout looks like its in the 80s - still running ms-dos. Asset info section is a bit clustered. by Plug N Track GPS on 07/12/2017 Thank you for your review Wilson. Happy to hear you're getting lots out of the system. We continually make improvements to features and functionality. The user experience will always be high on our agenda and you can look forward to many new enhancements.

Just used for less than a week and can see the production and cost benefits without really using the full product yet so can just imagine what the benefits will be when utilizing product to full potential

easy to install, easy to use, great customer service

so far nothing that we can see but have only been using for less than a week by Plug N Track GPS on 02/11/2018 Paula, thank you for leaving such a nice review. We're happy to hear you've had such a good initial experience with our product! I'm sure you'll continue to uncover new ways of cutting costs and increasing productivity as you become more familiar with the system. If you ever need any assistance, please let us know. We're always happy to help!

I like the user-friendly aspects and the information one can draw for presentation and trending. Capabilities appear to be tailored to meet even the finest of information. by Plug N Track GPS on 19/06/2017 Andrew, thank your review. We take pride in providing quality support to ensure you get the kind of results that you seem to be experiencing. We try to keep our system as user-friendly as possible but we're always here to help if you need us.

The best benefit was efficiency.

This software has streamlined our operations completely. We now know where all of our techs are in the GTA and do not have to call around to see where everyone is. When a customer calls and needs service right away we know exactly who is closest and how long it would take to reach them. Fabulous!!!

There are no real draw backs to this software so far. The only room for improvement would be the mobile app that doesn't allow for reports and such but really, we have those on our computers so not a super huge deal. by Plug N Track GPS on 27/07/2018 Arleen, thank you for leaving a Plug N Track GPS review. We are very pleased to see that our system is working out so well for you! We continue to update the software and mobile app, so thank you for your feedback. If you ever need any assistance, please let us know. We're happy to help!

We operate our trucks from a remote location. Having the ability to monitor our assets in real time is perfect for what we need. Customer service and the training I received from representative was top notch!

We really like how easy it is to use. The ability to instantly run reports on my vehicles is amazing!

So far there is nothing I would change about this software. by Plug N Track GPS on 14/12/2018 Thank you Sean for leaving us a review! Your feedback is much appreciated. We work hard to ensure the product and service we deliver is always top notch! Thanks again.

To date the interactions with the personnel were excellent. They were helpful, the training is going well, another one is scheduled for the near future. by Plug N Track GPS on 07/02/2017 Thanks for your review. It's good to hear its going well. I have no doubt you'll find Plug N Track GPS will exceed your expectations.

Great help and ease to understand explanation of every part of the system. Also appreciated his willingness to comeback for further explanations. by Plug N Track GPS on 07/02/2017 Thank you for your review. It's excellent to hear that you're getting the kind of service we should all expect.

Overall I'm quite satisfied with the service, any problems I have had I call and I'm assisted professionally and quickly. Very happy! by Plug N Track GPS on 24/03/2017 Thank you Warren for your review! We really appreciate your business and we'll continue to work hard to ensure that you stay as happy as you are today.

Excellent trainer, very knowledgeable, knew the software inside and out. Hopefully he can provide an update on the "slow vehicle"/heavy equipment breadcrumb question/feature request. by Plug N Track GPS on 02/03/2017 Nic, thank you for you review! Our trainers know their stuff, so that you always know everything about your stuff. I understand from our tech team that we'll be tailoring the configuration of your devices to accomplish what your looking for it to do. And, that's good stuff!

CSR is rude Talks down to you and doesn’t do anything when there is a issue we received 3 dead devices

It sounded good but not a good product not good customer service they will insult you they will over bill you when the product doesn’t work your left with the bill

It is not user friendly hard to manage bad customer service

Mole-mole

Ease of use and installation; software is intuitive and easy to train others on.

Nothing so far. Except this survey. I don't like minimum character counts so I artificially inflated this one. Also tips for writing surveys. I don't feel like I need tips. by Plug N Track GPS on 26/11/2018 Thank you Mark for your review. We're happy to hear that you are finding Plug N Track GPS easy to install and use. I don't feel you need survey writing tips either. :) Thanks again!

Easy to use and allows for specific configuration to compare the balance of the fleet to make an accurate review

Almost too many options but overall the system works for us very well by Plug N Track GPS on 19/04/2018 Thank you for your review! We are very happy that you find Plug N Track GPS to be of such value. If ever you need some training on all of those extra features, please let us know. We're happy to help. Thank you again!

Report data is invaluable. Seeing daily info like stop times by delivery, fuel loss and aggressive driving behaviours is essential to ensuring you have the right drivers and that your assets are being operated in a manner that will protect them from unnecessary wear and tear!

It would be nice when adding landmarks if they could be added by clicking on stop and start points, currently you have to zoom in and click beside the start or stop. by Plug N Track GPS on 09/04/2018 Thank you Scott! We're happy that you find such value in the Plug N Track GPS platform and that our service is living up to your expectations. I'll ensure your suggestion regarding the method of adding landmarks makes it to our development department for consideration. Thanks again, and if there is anything more that we can do for you, please let us know.

I'm only learning now how to navigate through the system....However, it appears straightforward, easy to use and packed with useful tools to monitor vehicle.

Difficult to answer, given the fact I've only signed on....

The reporting should have a positive effect on my business. By taking a look at the reports I can make business adjustments by Plug N Track GPS on 07/12/2017 Thank you for your review Samantha. We appreciate your comments. Hope to continue to help you make improvements to your business.

There have been many benefits I have a better control over my job spending . I also have an older work who does not use a gps or smart phone and I have been able to guide him when he gets lost. My service team has been running more efficient.

Info received for each unit helps keep everyone on track. The customer service I have received has been great got me all set up and answer every question I have had. Also thank you to Jim Schwab for being so attentive to all my needs.

Phone app could use an update other than that I have not seen any other cons to the software keep up the good work by Plug N Track GPS on 15/11/2017 Great to hear you're having such a good experience Helder! We look forward to continually improving.

The ability to assign assets efficiently to task, review routes, understand fuel consumption, and monitor driver behaviour.

The interface. It's so intuitive and quite easy to manage. The options are at your fingertips and the integration into Google maps is a smart feature.

Some of the outputs on the reports could look a little sharper and easier to read, format-wise. by Plug N Track GPS on 07/12/2017 Thank you for your review! We really appreciate you taking the time.

Well, first of all the software has so many futures that can be useful to track all your employees and can also take to create timesheets!

by Plug N Track GPS on 11/09/2017 Glad you're enjoying Plug N Track GPS!

It is very specific, we can find out so much information at the touch of a button. Really like that it uses google maps to be able to see locations.

An easy way to load customers on to the system. It would be nice to be able to upload addresses from an excel spreadsheet right in to the system. by Plug N Track GPS on 10/07/2017 Thank you Julie for your review! We really appreciate you taking the time.

Reduce maintenance costs, fleet and time management.

Ease of use for tracking vehicles and usage. Also for safety in regards to tracking vehicles in remote areas. Great reports that can be easily generated. by Plug N Track GPS on 19/06/2017 Thank you Gord! We appreciate your comments. Tracking your vehicles to monitor usage, enhance safety, and lower costs is key to a tracking solution's long-term ROI success.

Our company has used 9 of these units for the last 9 months. After using many other competitor products we are pleased to have found Plug N Track GPS. They offer a product that offers almost instant tracking of our assets. The software is thorough and very easy to navigate. Reporting is an awesome tool for our franchise. The customer service has been excellent. They are quick to respond to any issues and even call to check on our satisfaction. I would highly recommend this product to any interested. by Plug N Track GPS on 03/03/2017 Lance, thank you for your review! We are very happy that you find Plug N Track GPS so valuable and our service so good that you would recommend it to others. Thank you again!

The training provided was really good, instruction was very clear and concise. We are anxious to be fully up and running and give this system a full run.

This product has helped us to realize fuel and maintenance savings while simultaneously increasing the life span of our fleet vehicles. Purchasing was a no brainer once the product was demoed for us by the great team at Plug N Track GPS. by Plug N Track GPS on 10/02/2017 John, thank you for your review! We hear it a lot but it's always a thrill to hear we're ticking the right boxes.

Micheal did a great job of walking through all the perks of using the system and how to manipulate and create a system that will work for the purpose of us using the gps

I am very please with the training received today, we look forward to working with your company. The customer support staff was very good trainer. by Plug N Track GPS on 01/02/2017 Thank you very much for your review! We'll be sure to pass your comments on to Mike.