It has taken us a long time to settle on using this software and even longer to finally go live. We are not big 30 employees and 3 office staff. when we first started looking we had over 60 employees. the software has way more features than our old MYOB software and I don't think we are anywhere near getting everything out of its potential as yet. there is heaps of features that we aren't using. We looked at MYOB exo fairly closely and would love to have gone with that but it was just way too expensive compared to this one. we also looked at xero but navigating all the add ons we would have needed to make it work was just too hard. we probably should have had a bit more testing of the Interacct invoicing setup before going live. we had the payroll well tested before going live and that worked really well. the interacct team have been very helpful. they came up and gave us training for 3 days before going live. and have been really great when we have contacted them for help to get our setup right. the email support has been good and much more affordable than having them onsite but the onsite set up time was well worth it too. the flexible purchase plan of rent then buy has been great for us. we were unsure for a while and while we were testing we just rented the software. once we went live and knew we were a goer we paid for it outright and compared to a lot of other ones we looked at it was way cheaper.

It is very detailed. Lots of information to put in but we are going to know a lot more about how our company is working and what does and doesn't make a profit once we are done. the estimating and budgets will really make a difference. The end of day processing gives a list of all the GL transactions for the day and from a bookkeepers point of view that is great. the accessibility to get things tweeked has been really good. It is well worth explaining clearly in an email what we want changed and within a day or so the report or list has the extra columns or in a different order. and there was one section we needed some special software done for and this has happened relatively cheaply from what I have heard from other developers and it has been integrated into the rest of the system. detail in the payroll is good and things like redundancy and final pays seems to working too. flexible in the employee tax deductions is optional. the depth for the cost calculations for employees and machinery and on the jobs is really good. you can put in approximates but then go back later to do further calculations to get more accurate costs on jobs and equip. there are a few ways of doing any action and you need to pay some attention to getting those processes right before going live. it is an all in one package. we do payroll, sales, stock, purchasing estimating budgeting general ledger all in the one package

the detail makes it a lot harder to use than MYOB. just navigating all the screens and remembering where it was that we found that really good report last time is challenging. sometimes the explaining of the changes required by email can take a while.

The ease of use, functionality and the ability to fit it to our business operations.

Nothing comes to mind. The software functions as we required.

We got this system mainly for the estimating and costing side of our business, and use the accounting, stock, serial number and fixed assets modules as well. We have different accounting requirements from most as we are a non GST business dealing with medical services and supplies. Therefore we have adapted the standard system to suit our particular requirements. In this process I found what would at first appear to be unachievable, was always achievable, with the help, support and dedication of the InterAcct team to find the way to tweak the system to make it work just as we wanted it. The system is very detailed with lots that we have not explored yet. The biggest pros for us are the serial number system, fixed assets, estimating and costing. We need to track the serial numbers of our products in case of any future issues and InterAcct handles this exceptionally well as an addition to the stock Module.

Purchased the product.

The overall software and the individual modules and reports enable our business to achieve our requirements in the day to day, month to month and year to year running of the business

A fully integrated system for General Ledger, Costing, Inventory, Debtors and Creditors

The Debtors ageing list takes more than 40 minutes to run. Not a major issue only run this report 3 or 4 times a month.