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Procore construction software manages your construction projects, resources and financials from planning to closeout. The platform connects every project contributor to solutions built specifically for the industry for the owner, the general contractor and the specialty contractor. The ability to communicate across teams makes it easier to work together by establishing a single source of truth. This is how Procore gives your team easy access to everything they need to know to get the job done.
It's easy to use (even for our not so technically minded staff) and the information can be accessed virtually anywhere with office staff entering information via the web and site managers through the iPad app. One of the biggest features is the control of drawings and document management, this ensures our site managers always have the latest information, avoids any confusion and streamlines any markups and RFI's.
Whilst the iPad app is good I believe it can be a lot better. We use Ipad Pro devices and there is a lot of screen real estate that can be taken advantage of with this app. We look forward to a revised iPad pro app that fully takes advantage of the system.
The software as a whole is a very strong asset. I would also have to list their support, innovation, attention to detail, proactive stance on finding new solutions to old problems.
Procore is an all-in-one package that provides functionality from start to finish of a project. In addition to the basic project management functions (bidding, RFI's, submittals, meeting minutes, etc...) I love the the Quality Control program capabilities including Inspections and Observations, which are critical as the job progresses. The ability to customize the input and output is critical and Procore has it included.
If you can call it a con, is the constant updating of the software. While this software is cloud-based, the continuous improvements of the software is a great feature since it maintains the cutting-edge functionality.
Procore's construction management tools are both easy to use and functional. Some of the best features that come to mind are the Drawing tool's ability to keep track of current drawings while still being able to review superseded drawings, the Submittal tool's ability to assign submittals to subcontractors so that they know exactly what is required and when it is expected by, and the Punchlist tool's ability to simplify the tracking process and even pinpoint each item to a specific location on the drawings.
All construction companies have a different way of doing things but Procore, in a way, forces everything to be done a certain way. If you try and tweak things to mimic your company's way of doing things, it may break some of the automated functionality within the software which may cause a lack of continuity and create the potential for user error. Also, some of the tools could use some major improvements. The Drawing tool's markup options are great but they are inconsistent. For instance, when adding text, the only way to change the font size is with a slider bar which makes it difficult to keep things consistent. Also, would it be possible to get a copy and paste feature? The Directory tool is great at keeping companies and users organized and it would be incredibly helpful for companies to add some custom features. For instance, my company likes to track how many employees a company might have, and the states that they are willing to work but there isn't a good way of noting this.
Strong Project Management capability including Contact Management per job, Submittal & RFIs workflows and approvals with ease of communication on mobile devises. Also, syncing with Microsoft Project schedules is a time-saver, and allows views for updated project schedules in calendars. On a customer support level, I did find the live chat very helpful as well as all the Procore tutorials on the various features. I also greatly valued how documents could be uploaded and the system would recognize the drawing page references and label accordingly when saving.
Insufficient as a sole source for accounting services, and does not support information transfers in/out of QuickBooks desktop versions (even with support of Procore connectors). Therefore, accounting team needs to duplicate efforts and manually update prime contracts. Additionally, the accounting module does not really communicate with the project management module so challenged to know as a team what stage project is in, and no easy way to get budget forecasts. Also, navigation around the program was not very logical and user-friendly for many staff members. Lastly, when we experienced a big hurdle with the accounting features, it took months to speak to a support representative who could talk through the issues. Perhaps if Procore would have had a more flexible subscription option, and allow for use of the PM tools without paying for the tools we couldn't implement, we would have wanted to continue our subscription longer.
I love that ProCore is an inclusive product that is constantly evolving and growing to meet the greater need of global construction industry.
I always want to know more! I am limited out of necessity. As an paper pusher and project admin for the architects and engineers, I know there is more to learn, but not necessary for my position.
Very intuitive interface, plus exceptional tech support via "chat." Very good mobile app allows the architect to answer RFIs right from a cell phone, as easy as responding to an email. This helps gets questions answered quickly. Also, easy to keep up to speed on multiple projects concurrently with dashboards. The automatic e-mail reminders on overdue items help keep the entire team on track.
The meeting minutes tool is not as intuitive as the rest of the modules, and takes a bit of practice to get used to. Very good documentation once you get through the learning curve.
Everything all in one place, once you get the hang of navigation its easy to move about. The addition of time tracking and productivity is great and allows it to become that much closer to an all inclusive/all you need software platform.
I wish it was more intuitive/navigable upon initial use for someone who is completely unfamiliar with the software. I had to look around, and randomly click around before getting used to it. I know there are modules to watch and learn and those are helpful, but perhaps for new users that should pop up immediately and maybe not be mandatory to complete before moving forward, but definitely front and center as an option to view so that you aren't running blind out of the gate.
Software is user friendly and very easy to navigate.
A little improvement could be made in navigating between windows. For example, if I'm in the PCO level for one job, then going to PCO level on the next job I have to drill down through multiple layers.
The people and their attitude towards listening to any comments and acting on it. Their Customer Service is second to none! The completeness of the software accounting for any task that you need to perform on a construction project.
N / D
The user interface is very intuitive and cuts down on distracting clutter or useless features...it is simple and highly effective in navigating data.
Several tools seem to be only partially developed and not fine-tuned. I have been surprised by certain features as simple as marking up up a spec or tracking a task are not yet available.
Effective use of project information for dashboards and reporting to upper management. Ease in communication. Procore's automatic email reminders for deliverable due dates. ERP to our Timberline accounting software.
Budget tool could be better for tracking proprietary profit margins.
1. Comprehensive package. Allows for integration with out accounting, but we haven't opted to go that route yet. Can eliminate many of the other programs we use, but not all. 2. Can limit user access, so I can give everyone access to just what they need. 3. Lots of online training available and assistance from the very start. 4. Fairly easy to use once you know what you are doing. 5. Accessible from any internet-accessible device.
1. Modules aren't consistent. For example, submittals allow me to edit on behalf of someone. RFIs do not. I've seen this in other products where one tab or module works one way and the other tab is set up different. I expected more consistency between the modules, submittals and RFIs especially.
The collaboration between GC and Subcontractors was good. We were able to keep log of emails and submittals in manageable feature.
The software was intensive at the initial setup of projects, and on boarding new sub contractors. Since then the feature to copy teams has worked out great.
I liked the that there are simple easy to follow training videos that show you how to use procore. The dashboard is easy to navigate. The software is a great tool to keep all the administrative talks and documents in consideration organized and documented.
One drawback to the software is that some activities have to be completed on a cell phone, like taking pictures or entering time.
I always hated doing meeting agendas and minutes. In word it would take a lot longer to produce and format the document and then following up with the minutes afterwards. Procore takes the work out of it, all I have to do is create the item for discussion and then I can move it around in the meeting agenda before I send it out. Minutes after the fact are easy and then follow up meetings just carry everything forward that isn't closed.
There is always room for improvements. Our biggest issue is integration with our Financial software. We unfortunately use something that Procore is not equipped to handle, primarily because not too many are using it.
> Unlimited storage for your project photos, documents, drawings, etc...
> The built-in scheduling tool is cumbersome and sub-par. It's better just to run project scheduling out of different software all-together (I.E. Microsoft Project or Primavera). However, Procore does allow for you to upload your MS Project or Primavera files, this is very handy.
The software is constantly updating to people's input and recommendations. The website is very easy to navigate and the mobile app is just as easy. The documents load quickly and the search functions are very good. The automatic notification system is great and you are allowed to modify as preferred.
The Cons I see are mainly in the way the accounts are set up on a company basis instead of a per project basis. It makes sense for some applications, but not useful for others.
Cloud-based. Great customer support. Willing to do the work and research it takes to develop the tools needed in the field.
There is soooo much to learn. There is a rather long learning curve, if you've never used programs like this. The thing that would be most helpful to me is if there were not just a video, but an interactive tutorial for the tools procore offers. It would be much easier to learn them if we had to "practice" using them without the risk of screwing up our project or making a bunch of entries that we have to back out because we did it wrong. That is what keeps most of us from utilitizing ProCore to it's full potential. It would also be awesome if we could EASILY see who can see the information being input in to ProCore. I know we set up permissions, but if you have more than a couple of Admins, like we do, those permissions might get changed. It would be nice if we could click on the "configurations" or "settings" in a certain tab and just see a list of people that have access to the tab. Last thing... dammit, we need to be able to set up meeting templates. Our basic template for Owner/Architect meetings, Project Kick off Meeting, and weekly sub meetings NEVER CHANGES. We need meeting templates that can be set up at the company level and added to each project, just like inspections.
Procore offers construction managers ease of communication between sub vendors and CM's within a centralized project room. Schedules, change orders, messages, and updates are all centralized for clear communication during the construction process.
Procore is a great software but it is pricey. There are more affordable programs that have many of the same functions Procore has.
Procore provides an excellent framework to organize and store our project documentation. By using their workflows, we are able to keep our projects moving and are able to identify the stop gaps in our project processes.
The software environment, layout, and functionality are routinely updated. These updates mostly bring great changes that improve efficiency, but often there are changes made that are not for the better or introduce issues due to our internal network environment. I wish all users would get more of a heads up of upcoming changes as the person in our company that receives this information does not share upcoming changes with the majority of our internal users.
Users really need to be dedicated to put in the work to get the results they want from Procore. You really need a committed team that is willing to work through trial and error, contact support, offer suggestions and ask questions to get the most of it. Just logging in and "winging it" isn't going to get you far. Accounting integration is a lot to learn.
The mobile app can be challenging in the fact that it is regularly changed, and not always for the better. It has happened multiple times where features were changed and there is no discernible benefit and it makes the experience worse. It would be helpful if Procore expanded their drawing markup tools to make them a bit more flexible when it comes to posting information to the plans, and Procore needs to simply it's submittal date calculation so that dates can be added during the submittal builder feature and the calculation feature works from any tool.
I love being able to add anyone to the directory and they immediately have access to the whole project. It makes it a very smooth transition for anyone joining in the middle of a project. Being able to edit drawings and show all current revisions is very convenient. Inspections tab is also very useful tool for me, as well as the ability to track daily activities, even timecard information. Also nice to have mobile capabilities.
I'm not sure this is a con, but it would be nice to have some sort of integration capability with QuickBooks. Sometimes it feels as though doing double the work taking information from QB and entering into Procore, and the other way around. Also, I would like the ability to add new users to a project from the mobile app. I often get requests for access while in the field and have to just make note and enter when I am back at my desk, which is often some long amount of time later.
Product is still being built. It is a huge tool that is always expanding. Has more than you think you need sometimes, but sometimes you find something you need and it cannot help you with. Drawing tool can't support multiple sets (e.g. multiple building projects), Documents tool doesn't have the markups you see in other tools within Procore (like drawings), many things with the bidding tool, etc. Least favorite about the vendor is when they've so many things on the road map, it's impossible to know exactly when, or if, some features will be implemented. Whether they are very simple, or complex. Getting increasingly harder to submit ideas for improvement as well. Seems to have changed from the post idea and vote ideas system. Or maybe something was just rearranged in a less clear manner.
The drawing tool is tremendous. Drawing revisions can be uploaded, processed, collated and shared very easily, efficiently and accurately. The Publish/Do Not Publish feature allows sharing to be controlled as necessary through the pricing progression of a revision. The UI is hands down the best of any of the systems that I have used.
The iOS and Droid apps are both very solid with many features and great functionality. We have recently switched form iPads to Windows-based tablets and have found that the Windows app lags significantly behind the other two in functionality as well as features. It seems to be catching up but has a long ways to go.
They don't have the word "Pro" in Procore for no reason. This software is top of line for our industry and is being developed by the Pro's. I love that they have Construction Professionals on their team who have been in the industry and understand the thought process behind the processes. This alone now makes the interaction with your implementation managers, and account managers that much easier. In addition, the software it self is easy to use. I have trained so many technically challenged field Sups on this software and they have fallen in love with it ... not to mention our Project Managers and other associates in house.
I just got back from Groundbreak and after seeing all of the new changes coming, I don't really have any major cons to report! I just look forward to those being implemented sooner rather than later as they will help tremendously with some of the current items that don't function the way they could.
Very easy to use and set up the preferences. Document uploads are simple drag and drop functions in most areas. Creating user access templates and controlling or restricting access to certain areas of the platform is very easy. Individuals at all levels throughout the process are fairly easily able to understand what they need to do as it is very intuitive.
The user access setting need to be customizable at a lower level of detail, I would have rated five stars for Features & Functionality if it weren't for this. I find myself having to give people within the group full Administrative rights to tools in order for them to do what should be a task available at a lower level without full rights to change setup of the tool. If you aren't doing the same or extremely similar projects each and every time, there needs to be a Corporate level for reporting purposes and what they now have as "Company" level would be more the project level for those projects that are almost identical and/or being performed by the same project group. Changes made to the company level affect all the projects underneath that company and many settings are only at the Company level so if your projects aren't VERY similar to each other this may not work out well. In our case, Procore has managed a work around for this but it causes many of the executive dashboard functions to not work right. Limited customization but with a little ingenuity you can figure out ways to make things work.
There are some glitches in the submittal tool that don't allow you to change a workflow assignee from submitter to approver. I frequently run into an issue with RFIs where I cannot put "Question received from" a person different from the responsible contractor. In other words, if a mason raises a question about something that affects his work, but is really the work of a carpenter, it does not allow me to say that the question was received by the mason if it is the carpenter who will ultimately be responsible for doing the work.
Procore makes everything that much easier and having all these tools at the touch of your hand while on the jobsite has greatly improved the efficiency of construction on site. Communication is key in construction and Procore ties everything together from the architect to the subcontractors. I use Procore daily and it has made my life so much easier from having all the submittal information in one location to being able to create an RFI right at the jobsite and attach pictures to it. I don't have to go back to the office and create these tasks.
Procore is an every changing software and I cannot say I dislike one thing about Procore. The customer service is absolutely outstanding.
Everything can be in one place. The ease of access to files, and large files, is great and increases our productivity. The apps for my phone and ipad help me to access plans on walk-throughs without packing the entire set of plans. My field personnel can upload pictures and daily reports that I can access at any time to answer questions from our executives. With my laptop I can access anything in the system as an admin.
The size of the app on my ipad and iphone is huge. The worst problem I have is with subcontractors setting up their own profile and learning to navigate the system. Once subcontractors learn what is possible and how little effort is involved, they typically love it, but getting over that hump is difficult.
It is constantly evolving and getting better. Procore takes user feedback to improve their software daily. Very user friendly. Easy to navigate within the system and the training videos and live customer support make getting help very accessible. BEST APP for field use!!!! Daily reports, punch lists, photos have never been easier to do from the field.
Not much for safety yet. I would like to see stored PPE's, tool box talks, etc. Also forms to report accidents! Does not integrate with Sage 100 MasterBuilder. This by far is the hardest thing we have encountered. This means double entries for all things financial related (Subcontracts, CO's, Budgets, Prime Contracts, etc.)
It brings all the components for construction into one place. It is mobile and easy to use. And searching for information is easy. It even looks into documents to find key wording.
In areas where you have minimal internet service. It creates a hindrance. The Drawing tab and schedule tab need work. I wish they could incorporate Bluebeam Revu with the drawings.
I don't like that some of the tools aren't as feature-rich as others. It is almost like they have been left on the back burner. The reporting tool needs updates to allow users to pull from the whole spectrum of information that exists in Procore. Some of the tools are cumbersome to work in, but I know they are constantly trying to improve the user experience and software functionality. The inability to determine how Procore emails display in a recipients inbox is detrimental to working with government clients. The need to be able to send emails as plain text emails is critical as government employees are not able to receive HTML emails. This requires us to do more work that and take unnecessary steps in order to work with that client. It also means our company cannot work solely within Procore we have to leave the program after exporting whatever we are working on to then send to the client.
Procore has combined a great set of tools for managing our projects. We are no longer required to use several different softwares to achieve the results and quality of documentation and communication we strive for. Procore is the leader in the industry for CM software. Not only do they already provide a robust set of tools to use to manage our projects, but they continue to develop more tools and plug-ins as the industry demands them. Great customer service and response to listening to their customers needs. The app and field tools are outstanding.
Like any software there are limitations. Our coordinators have some challenges with forecasting and issuing change orders the way they would prefer, but some of it is just learning to do things differently. The only other item i can think of is we would access to even more data. While the custom reporting tools are good they could be even better, but i believe Procore is already working on that!
I have used the software previously as a subcontractor and now working for a general contractor. Procore keeps all necessary construction documentation in one, easy to access place with no space restrictions. It can be utilized offline for those out of the way projects. Once the system is understood and practiced, it is quite useful. Sometimes my office is 500+ miles away from the jobsite. I can be on the phone with my superintendent, looking at the same documents while on the phone discussing the issue. Submittals and RFI can be turned around in a day (if all team members are paying attention and on board with Procore.) I can have owners included on the system with limited access to photos and reports. Everyone in our office uses Procore; project managers, coordinators, AP, AR, and directors. I remember how we used to do everything with hard copies and ship back and forth between team members. Procore speeds up the process and streamlines everything.
While Procore is a great system, it is a complicated system and takes some time and training to adopt and master. Like any other program, Procore can only be as good as the data and information uploaded. I find it most difficult to get architects and engineers on board initially. Once on board, most of them question why they were so reluctant, but it is almost always a process. Subcontractors are very similar, although many of our subcontractors still fax over using email.
Good initial onboarding and training from the company. This was very helpful so IT did not have to train. Easy to administrate. We were able to train a user to help facilitate some of the admin responsibility. Drawings are easy to edit and file storage is helpful. Project flow is great and has been helpful.
It is not easy to integrate with other platforms and requires assistance from the company. They should make that an easier process. Phone app is good but has room for improvement.
Procore provides a complete project history, from start to finish, including all revisions to drawings, parties receiving information, etc. No project data is ever lost or discarded.
Do not have the ability to create a duplicate transmittal, would be extremely useful when submitting documentation.
Customer Service is a dream - I love being able to connect quickly and chat with a rep immediately.
Sometimes there are a lot of changes that seem very small, but make a big difference in our daily work flow. I don't mind the changes, as that means procore is constantly upgrading their software. I do wish they informed us better about those changes.
Procore is an excellent tool set designed primarily to satisfy the challenges of running a construction project. The advanced tools simplifying ever aspect of a design/build project are incalculably useful. From bidding, design and estimation, safety, reporting, and financial management an integration; you'd be hard pressed to find a better set of tools in one package.
I've not encountered anything I can say I dislike about Procore. It's designed well, and works well. I've used prolog for a number of years and Procore simply blows it out of the water.
The greatest feature I think I have found yet is how easy it is to customize and set up how we as a company set up the jobs and features within the job.
Initially, the ability to customize certain inspections wasn't an option. That really created issues at first, but since our first implementation, there has been updates and upgrades to the entire platform that have already made a very user friendly product, even better.
Ease of use, functionality, ability to be mobile, general industry buy in, customer support, streamline processes
Expensive software, sometimes there are more steps involved than should be needed to complete tasks - specifically the change management process
I love the ease of uploading documents in the drawings and specifications modules. The software is very intuitive and OCR works great in automatically recognizing page numbers, titles, spec CSI codes, where to insert breaks between spec sections, etc. I could go on and on in the ways that Procore has made construction document management easier!
Would like specification "areas", similar to drawing areas.
I have only used ProCore with certain jobs that require the GC's to use to keep track of everything and anything that pertains to the job. Example: When I do my submittals for a brand new job, I have to submit in ProCore. This allows everyone to see what has been submitted, when it was submitted and who is the responsible party. This is a great because it's easy to keep track of and you can see whose court it's in and if they are taking too long to respond you can click on their name and send them a message.
The only thing I would say negative is you receive everyone's response whether or not it pertains to you. This would be my only down fall. I receive at least 15 ProCore emails a day that has nothing to do with our company and it's only because the way it's set up to send out to everyone working on that job.
It can be hard to get full engagement from people, both within your organisation as well as others (subcontractors, clients and consultants). Once the platform is used and understood, people generally understand the positives and start to engage with the platform. Used to its full potential, there is gains for all to make, but its hard to get there, and our organisation are not there yet.
Features of other mobile construction management software all rolled into one. Replaces Timberline, BlueBeam, Doc-u-Sign, excel spreadsheets, and file sharing services like box... but if you like the features of some of those programs, it also links to them with modules. So now your document control between cloud based services like Egnyte and ProCore's document folders can be linked so that documents appear and are accessible/editable, from both platforms and double duty of making two systems match is eliminated.
I honestly can't find a con with this program... sometimes the level of access you have to make changes that require admin level access are not accessible on the mobile app versions of the software. I wish I could add to drop down lists on the fly without having to go to the web-based version of the software.
This is the best construction software I have seen. They offer the full range of management tools. Track the entire job. The field tools and access are hands down amazing. From daily reports to RFI's this software has it covered. With integral use of other programs as well.
You can work offline, but you are dependent on internet and this is no fault to the design. I do wonder as the company grows is there plan to expand the bandwidth of the server and what are there current capabilities in number of active users.
• Daily Logs are easily completed and sent to the appropriate parties. This means they actually get done which means they are more accurate. Adding photos to the logs is very easy as well.
• I'd like to see the ability to more with the mark-up tool. Features that are available on simple take-off software would be nice. Something as simple as being able to place a color-coded dot would be helpful.
Procore does just about anything you need it to do. One of the best features on this platform, is the ability to create and approve your prime contract as well as create schedules of value. I addition, I also really like that you can assign permissions to the folders you create so that only pertinent parties can view sensitive documentation.
Procore is a great tool to have, though it will take some time to really become proficient with it. I spent about a year using the software before I was really able to use it to its full capacity.
- Integrated project delivery system, it is an all encompassing software which was utilising to replace 3 - 4 existing processes that were currently in place. But, this has gone above and beyond simply replacing the software; it has streamlined the project delivery, including document management, RFIs, preconstruction and tendering and post completion
- Takes time to learn, especially teaching external subcontractors, clients and architects how to use it
For ease of use, it's the videos, online message boards, live chat that make it doable. For features - again it's ease of use, the many tabs which to choose from, budget items, the fact it syncs with Sage accounting, the document control.
The directory - adding existing contacts to other companies is very tricky, often un-doable if the e-mail is the same. So is deactivating them from the project/company. The Inspection tab - creating the pas/fail option to templates takes more time than it should. The Observation tab is more like the Inspection, less like a real observation of an area. I'd like to be able to enter several items from a one report, not create new observations for each individual cost code. The budget tool - once it's locked, it's locked! Requires a call to Procore.
There is so much to like about Procore. Some of the best things are: their support team, continuous improvement, mobile functionality, and integrations with other software. They have account champions that are required to have quarterly meetings with clients. This pushes us to continue to find new ways to use Procore. There are so many facets that we, as a company, are not used to being included with a project management solution. So it's good to have someone on the inside that will give us honest feedback, run trainings for us as needed, and connect us to the right people to learn more about Procore.
The continuous improvement can change things that people are used to for a while and thus change best practices without communicating sometimes. It's also very expensive compared to previous legacy project management software. This is to be expected because there's so much more to it than previously.
It can be complicated sometimes and can take some time to learn about all the features. E-mail notifications can overwhelm the pace of first response to tasks assigned to project team members. It's expensive so think twice before you run into start a purchase process, if your construction project won't allow you to invest in such high quality project management software solution don't you precipitate you could find other cheaper solutions.
Procore has been such a pleasure to work with that I have been involved in being a reference for other General Contractors to answer their questions when looking to make a purchase. Clean, easy to understand, easy to access, and ahead of the game. Any time we have had a question or concern, the live chat and phone support teams are available to immediately address this. I could not express enough how every
Live Support has set hours
It has been very time-consuming to set everything up, and a little difficult to get some of our design teams to buy in to using it. However, with a little training and explanation a lot of them are starting to see the value in ProCore and appreciate the functions it has.
The only downside that I currently have with Procore is that they continue to develop more tools than we have been able to keep up with implementing!
- Making their software very user friendly. Pretty easy to learn, and customizable to fit our needs.
- It's expensive and may be hard to justify for smaller construction companies.
One stop shop. The software can be used from Concept through close-out and is vital all the way through. It allows for either stand-alone of collaberative style projects.
As a Project management tool; that is not just for project managers, then there are very view cons. Where any system falls down is when you are asking it to do more then it should. Accounting and Estimating should be separate. We want and need our PM's to take the estimate and "Own" it by resorting and importing the budget that "they will buy as close to the final values as possible" and accounting is simply to ensure that if you get audited you win and allows for cost excellence.
Its easy to use and understand. I feel like it genuinely helps me do my job better. The Drawings tool is amazing. I love that I can use the documents to give everyone on the project access to documents. I mostly like the submittal process, just wish you all could do the initial set up of it from the spec book. The RFI process since it's latest updates are awesome......
SO many things still in development..... Im trying to be patient :) My old submittal program uploaded the submittal list from the spec book. It takes so long to enter them in excel and them upload them, especially on a big project. There are also little things that our bid software mastered that are not yet available through Procore
As an Agile-led development team, Procore is constantly improving their product through extensive analytics and actual customer feedback. This is a process I've witnessed first hand. In terms of the product, Procore integrates all the key tools needed for managing projects in the built environment. In addition, the product helps reinforce best practices in construction project management, which coming from a forensic expert, that's definitely a good thing when it comes to proactively managing risk. If more companies simply relied on tools like Procore for managing their projects, there would be a measurable decrease in claims, disputes and litigation.
Despite extensive multimedia training materials, Procore remains a very difficult tool for onboarding new employees. In addition, the Procore marketing materials didn't set proper expectations for the overhead required to implement Procore company-wide. Additionally, Procore has made the decision to really focus their tools and the language used for describing those tools on very specific roles - primarily general contractors, at-risk CMs with trade contractors and engineers occupying the second tier or class of clients. For agency CMs, architects, other consultants, etc., use of the product is somewhat different from how the documentation describes it.
Everything in one location, drawing management, ability to track what has or hasn't been done. Procore support has been second to none and it's great to see a product that consistently makes improvements on a regular basis rather than every once and a while.
1. Scheduling tool is almost useless if you want to update it daily. The ability to create and modify the schedule without having to go through a third party would be a great improvement. The ability to do so from the app would be an added bonus. 2. Great for managing an overall project but not great for workplace collaboration within your own company. I find many using other programs to help with that aspect and it would be great if procore allowed easier communication between project team members
Being Cloud-based everyone has access to real-time information. You can't beat Procore's great customer support, from the easy to following online support manuals to the friendly Online chat option. Also, I really like the training videos and certifications. As the Training Coordinator of my company, I struggle each year to ensure that our employees receive 32 hours of outside training (one of our requirements). Procore makes it much easier for me to accomplish this. The certifications and other videos interest a variety of our employees. Also, Procore is easy to use. People usually adapt to it within a day or two.
It is a pricey software, to be sure. In order for it to be more valuable, a company would have to use many of the modules to make it beneficial. Fortunately, we are pretty committed to using it as much as possible.
As a Senior Project Manager looking after multiple projects being managed by younger APMs, I feel PROCORE gives me all the tools I need to keep track of the project's documentation and financial pictures. It will never replace walking the job, but when I can be there all of the time, I do have PROCORE helping me.
Some of the features that have been rolled out have glitches or concerns or aren't perfect and it seems like with the focus on product growth, some features get stuck at 90% perfect.
There are no major cons, just minor ones within individual tools. For example, not having the option to create sub-folders in the Photos Tool is odd. This is just basic folder structure that would allow the tool to be much cleaner. Another example is the inability to save files directly into Procore. Currently, you have to save them to your folder, then upload them to Procore. This is a lot of extra work if you want everything on your project in the palm of your hand.
Accelerated learning curve. Great support structure and staff. Solid base of tools to get the day to day stuff done. I'm a big fan for what it has done for us so far.
Lack of an open platform like salesforce. Makes the development of custom tools difficult and very time consuming waiting for procore staff to create custom fit solutions. the platform as it stands now is not geared to multifamily projects with multiple buyer interactions, leaving us with cumbersome work arounds. Tools promised years ago still not delivered(such as adding change orders to specific cost codes versus a CO line item at the bottom of a G703), really hinders our full implementation.
The thing we appreciate about Procore is that it just plain works. Our only concern with Procore as it continues to grow and implement more technology is that Procore doesn't forget or lose sight of what helped get them to this point, a project management solution that meets the needs of General Contractors. Don't try and outsmart what a great product Procore already is!
Procore is a great organizational tool. It is relatively easy to use. The tutorials are informative. Great support and customer service. Simplifies construction management of a project in many different ways such as creating custom reports.
Expensive and sometimes Procore goes down for required maintenance.
The flexibility of the Documents section allows us to set up file structures that reflect the required file structure needed by the Owners we represent. The ability to restrict access to certain portions of the system so that information can be stored and shared with the owner, but is not accessible by the Contractor.
The Daily Log function is not very flexible and the ability to change the size of photos would be beneficial.
This product is so user friendly our contractors Project Engineer: Showed her how to submit RFIs and Submittals reviewing it with her on 5 documents. She is now proficient and with no assistance provides them to our PM daily. Customer service is at your fingertips, with the ability to write a question and remain on the screen for direction and efficient answers within minutes.
After learning how to configure your project (easy to do) you can reduce the emails that go out. This is something that should be reviewed from the onset.
Its incredibly robust and packed with features that general contractors absolutely need, along with features that some may have never thought of utilizing. If your organization is looking to expand and go digital, while still maintaining a grip on your assets, employees, and projects, then you need to look into Procore.
Not necessarily a con, just an uncontrollable inconvenience. There are companies that are large and very successful who can afford Procore and there are companies who are smaller and can not afford Procore. Also, customer service in my opinion is good, but could be much better. It seems that they expanded very quickly and are trying organize a suitable customer service system. Again, not a bad thing, but it can definitely be better.
Some of the layout is bothersome. For example, the project directory. The project directory would be better for close out documents if it was organized in a different way. I would love to see procore organize it by division. The software is also rather costly. It is a big expense, though I have found it to be worthwhile.
Much better than the competition at managing a range of projects across the things you need in construction
The only really annoying feature is that the company level information (ie visibility across projects, personal "open items" lists and financials) is only available on the browser version not the app. The directory and permissions systems are well intentioned but actually you have to subvert them a bit as to do anything useful people really need full admin rights (even to add a contact to a directory- if this is to be used as the main shared company contacts directory we need everyone to be able to do that). I am happy to give my people that, but I can imagine a lot of companies where you don't want all your staff to have access to budgets and financials.
Intuitive and clean interface that can be viewed on a number of platforms (Chrome, Explorer, Edge, Fire Fox, Safari, and possibly others). The landing screen within each project gives a visual indication and within 10 seconds the user can gain an understanding of how the project is progressing.
Some of the workflows just aren't set up for larger companies. Currently the RFI and Submittals, while they route through many of the same people, do not have the same workflow in Procore. Submittal workflow can be adjusted by the creator of the submittal whereas RFI's can only be assigned to one person. Sounds reasonable, however, submittals can be forwarded to other design personnel for review but the RFI's do not have the same flexibility.
- Muito amigável.
- Still some improvements to make on submittal tracking. - Allowing for bulk edit of "workflow" in submittal packages. - Storing of submittal log preferences from one login to the next would save time in "filtering" the log. - Providing a "notes" section to the submittal log so that the GC can create private notes on the status of each submittal. An example would be if a sub calls to notify me that the samples have been ordered but won't be delivered for a week,