There's no one-size-fits-all project management software out there. I looked at a dozen project management platforms and tried a few before settling on Basecamp. If your requirements are similar to mine, Basecamp is really worth looking into. I needed to collaborate with coworkers and with my clients. I needed todo lists that could be pre-set as templates for recurring projects and tasks. I needed space to store images and documents that were time-stamped and retrievable by my clients. I needed mobile access because I do a lot from the hip. I needed integration with other software. I needed the ability to search through projects for key words in order to find conversations. I needed to easily assign responsibilities and deadlines to tasks. Things I did not need included billing from the software, complicated timers and time-keeping, workflows and unnecessary hierarchy for my clients and projects. The pricing structure is very easy to work with. The different plans are extremely appropriately priced. The few times I needed support, I was able to get in contact with them quickly and easily and the resolution was appropriate.

The simple layout of projects and tasks - Clients can be trained easily. Collaboration is so simple. Creating new projects from templates is a great feature I use all the time.

It does not have the ability to directly track time.

Basecamp is solid. Gets the job done. Easy and fun to use.

I really appreciate Basecamp for its simplicity (structure / UI/UX), clarity (how it presents information; how easy it is to go in and make updates and edits and to know what's going on), and speed / reliability. It just works. I've been using Basecamp for several years and it seems to get better and better each year.

No recurring tasks / to-do's...seems like a massive oversight for those of us who have tasks that need to be done each day, week, or month (and would save a lot of time instead of creating a new task / to-do item each time). Pings could be improved by having an option to always have that window open while i work on other parts of the site (or campfires, for that purpose). And finally, wish campfires worked more like slack with threads that can be created around specific messages.

We have been using it with a globally distributed team for the last 4 years and frankly cannot work without it. We even run our weekly meetings with it by reviewing outstanding tasks. If it's not on Basecamp, it doesn't get done!

Basecamp is quite easy to use. Even people who are less technically inclined will find it increases their productivity and collaboration. It is very useful to have an activity history and the fact that all shared files are available to users makes it a top class collaboration tool.

The style is not as fresh as it could be. When you first open the application you either love or hate the look and feel of it. One other small UX issue is that you have to download files to preview them. There is no option of previewing common files in-browser.

It saves time and effort in managing a team. There is no need for separate apps for things like task tracking, scheduling, automatic reminders, and the like. Basecamp is an all-in-one project management tool.

I liked that Basecamp had everything I might need from a project management software and more. It featured team chat, direct messages, forum-like posting and tracking of tasks, a calendar to set deadlines and schedules, a to-do list, you name it. Basecamp even features its own file server where I can attach and store your company's important files right on the app. No need for an external file hosting server, which would be an additional cost for the company. Having separate areas (or "basecamps" as the app calls it) for different projects makes management less confusing and more straightforward. I can even assign tasks directly to people and set deadlines for them. Team members can know exactly what I need them to do and when they needed to be done. The iOS, Android, and desktop/Mac apps all integrate seamlessly as well. All the user interfaces of all apps are quite user-friendly; I did not have to hunt around for buttons and links that I frequently used.

There was nothing I disliked about Basecamp, to be quite honest. It was the best project management app I have ever used to date. Though I have no idea about its customer support, since I was not responsible for calling in any support issues. Also I have no idea if the pricing is good enough or too high. I was not the one who purchased this software for the team. Those may be possible things not to like, but I cannot say with certainty.

goal setting, organizing information, communication, connection, team spirit, support, training

I have suggested Basecamp to others because of the organization, company spirit connection and communication it fosters. The main features we use on Basecamp are the Message Board, ping, Docs and Files. Message Board allows you to keep themes organized so everyone can be on the same page together and chime in with their opinions and questions, and even enthusiasm. You can upload files here which is super helpful. The applause feature adds to connection and community. The ping feature is awesome. It keeps a running list of the communication you've had with others. You can choose to ping one or more people. In ping you can also upload files. The automated subject line gives you faster response time than regular emails.

Maybe it's just me, but the Docs and Files section can be confusing because everything is there and you do have to look around for what you want. You can use the "find" feature to get at things more quickly but you need to know the keywords. It really needs some management. Basecamp is so effective at bolstering company spirit that during our launches I get notifications all day long. You can turn off the notification feature, but I actually love hearing what other people say and it keeps me engaged. I guess I will have to prioritize how I use my time!

File sharing and transferring. From people around the world daily.

Time to connect the world!

Realistically the company is very satisfy with the DropBox!

Our marketing team uses Basecamp exclusively for project management, having settled on it after trials with other platforms. The core functionality is works well enough, and frankly it's difficult to articulate what I find unappealing about it—see below for more on that.

I don't know—Basecamp obviously has a ton of functionality, but our team has struggled to get the most of it, which might be our own fault. For example, looking at the Basecamp homepage, I can see a ton of links I've never clicked: bookmarks, schedule, drafts, applause. I don't even know how half of these features work, and keep in mind, I use Basecamp every day. What I see instead is a tidal wave of notifications coming through to my email and projects falling off the map because someone forgot to change who it was assigned to. Maybe the criticism is that it's not as intuitive as it could be? There's all these features, but I don't know why I should want to use them? Sell them to me.

I've used basecamp for 2 years. Set up six projects including Competitor Intelligence, briefing and training repository for external marketing agency, document assignment and review with PR agency, same again with Copy Writing agency and a knowledge base for internal systems like CRM.

Simple way to collaborate on tasks and documents / attached files

I've since worked in an organisation that uses Slack and Google G Suite (Docs and Drive); and I think that is better. When and if Google add something similar to Slack to G Suite I think that will prove better and cheaper

It's a very helpful tool for staying connected with people outside of my organization that are overseeing and managing the same type of grant as me. It is truly helping to build/maintain a community of people that I don't know personally or work with directly / regularly but need to be in a network with. It helps me feel I'm not missing information I should be aware of and am up to date and in touch at the level I need to be in terms of professional accountability.

In my job, Basecamp is used as a platform for information and communication to be disseminated, shared resources to be stored, and deliverables to be submitted. There is a forum / chat feature where different members of the group (which consists of numerous grant programs around my state and the commission that we report to) can post to share information, ask questions, respond to questions, etc. I like that it's a tool outside of email that can be used professionally by many different people who don't work together directly but are connected in terms of the types of programs we oversee and implement. There are settings that allow users to choose what notifications to receive by email (for example, receiving an email for every post, receiving a daily digest, and choosing whether you want to receive these notifications only during your work hours). In terms of resource sharing/storage, it fuctions a bit like a fileshare or "shared drive" but for people who don't all work in the same organization. Because the commission we report to use Basecamp extensively to communicate with programs, I like knowing that I can go there to find the most up to date versions of documents, policies, etc. rather than having to rely on finding the most recent email in which an update was shared. I also like the use of uploading documents I'm required to submit.

I've been using Basecamp for 4-5 months and there is still a lot about it I'm gradually learning to navigate. I've recently asked for more training on its features. I feel that the more I use it the more it will come to feel familiar and user-friendly.

I have found many benefits when using and implementing this tool in our team: - Speed in my management and organization of projects

I really like the ease of use that this tool has. Practically no more experience or tutorials are needed to learn how to use it. The internal chat is a great advantage, very nice. It is also an excellent option that allows teamwork and solve management problems quickly

The main disadvantage is that the client must understand the use very well, but generates prizes almost automatically. Especially for the client respect the threads of conversation. Another point against is that the platform only works online, so you can not advance in jobs when there is no connection

I have a company that works on different projects, each of them have different people assigned to solve task and petitions, Basecamp allow us to check and control all the way to complete the projects, also not all projects are the same, but BaseCamp allow us to configure task with different properties, so we can manage something like sales, logistics, inventory, CRM, marketing, etc, each one totally different and with unique procedures and characteristics.

- Easy Task management, you can assign people, times and extra features to avoid missing it and loosing clients and opportunities.

- On to-do list, need more ways to add information or graphics.

It keeps all of our tasks in a central location and ensures they don’t disappear in the mix of the daily grind.

Base camp has very competitive pricing for project management software. Is very user friendly for Project managers. You can organize individual projects with todos and then assign those todos to specific people. You can easily keep up with the status of what the team is working on and keep up with files and documents associated with each Project.

If you are on the administration side, it’s great. I mean real great. If your on the receiving end it can be a little confusing at times. The common complaint from myself and others I know, is that there are too many ways to revive a message and thus keep up with messages. Sometimes the message is on a “Ping ”, some times it’s on a “todo” or a “camp fire”. There is no central inbox to keep up with messages. There is a thing called a “Hey Stack” that functions kind of like an “in box “ that will let you know when someone has sent you something or commented on something , but the message disappears when you read it. No option to keep it and delegate it later, mark as in read or send it to a personal todo. Unless you go back previously read messages and dig it up. Then you can book mark it. It Should just function like a standard email inbox. Unless you get sent a “ping” wich is kinda like an instant message app with in base camp wich is on a different icon. Granted there may be a better way of using it that we are not aware of. Having used other project management software, I can say this is not a problem unique to base camp. I still feel it is the better software but needs some improvements. Specifically keeping in mind the people that are trying to do a good job for their project managers and sort through all of the information.

Our team has many ongoing scripting projects and we were looking for a one time, one place solution to get and keep everything project wise organized and should foster effective communication and accountability. We found Basecamp and so far it has solved all our needs and wants.

Basecamp - is one of the best project management software currently on the market that takes the hassle, fuss and buzz away from modern project management by being a real-time communication tool, which allows the team to see exactly what needs to be done, when it needs to be done, what task are missing and keeps an eye on deadlines in a super efficient way.

So far at the time of this review, I have no know issue with the software.

We use basecamp as our daily tasks request and tracking system split up into multiple "Project" containers. The tools is flexible so not only specific projects only but we use it as our on going day to day production and digital request system. The tool not only sends notifications by email but users can reply back by email which also gets archived back in basecamp.

The standard user role is limited such as not being able to move template to specific projects. Overall, there isn't really too much to complain about.

I am a fundraiser, and often - OFTEN - have several big fundraising projects in preparation at the same time. Before Basecamp, it was a nightmare to keep all of the details for each event separate and clear, without dropping the ball on some important responsibilities. Unfortunately, failing to take care of an important detail on any of these events can be devastating, so I could barely sleep because of the stress of worrying about where I was on each project. Also, since I often use some of the same vendors (caterers, tent rental, hotel space) it was hard to remember if I had talked to them about each individual event, and had all of my facts straight for each individual event. Basecamp makes it possible to track each and every event carefully, set up connecting emails to keep everyone informed, and makes it very easy to set deadlines, timers, and reminders for every important goal and part of the event. It took an entire weekend to set up all of the lists, timelines, and connections needed within Basecamp for the eight complex fundraising events I had on my calendar when I first set up in Basecamp. But after that weekend, I slept better than I had in months because everything was organized, I could see in a few seconds exactly what was on my "To-do" list for each day, each week, and up until the day or the event, as well as what I was waiting for from anyone else. This program is certainly an expense. But it gave me incredible peace of mind.

It is so well integrated. For example, taking one action will also notify several team members who need to know about that action without me having to send numerous emails. The software makes it possible to track several or many projects with dozens of people without losing a step or forgetting anything.

A bit of a learning curve to get started, but technical support is good, and the program quickly becomes intuitive.

Bringing Basecamp into the organization wasn’t difficult. The system was easy and simple to integrate. My team loves it! We hare very satisfied with Basecamp.

Prior to basecamp, my organization was unorganized and working organically, there was no structure or timelines to our projects. Basecamp brought all that and MORE! It’s so simple to use and assign team members the tasks. It has a great user interface structure. There’s not a day that goes by where I’m not on Basecamp. It made such a positive impact in my organization!

When it comes to tracking, Basecamp doesn’t give a good overview of this. You need to consistent check what tasks have been completed and which ones aren’t. I hope they make an improvement on the Gantt Charts along with full project reports!

I'm no longer missing project deadlines and I'm now working on one platform with my clients and my team. By using Basecamp, I've saved time because we have fewer emails, less meetings and more work completed on time. Instead of scheduling a weekly meeting, Basecamp sends out a notification and asks my team for updates and their answers or follow-up questions appear right on the same page allowing me and the client to automatically read the status of the project from each team member. My projects are kept private until I decide it is time to share the Final Masterpiece. My work is now organized, I know the progress that is made and my projects are completed adequately and efficiently.

The feature I liked most about this software is how I could keep everyone on the same page when completing a project. I can create a to-do list and assign tasks from the list to one or more people. I can also attach notes and files for team members to utilize. This software helps save time because I no longer have to send out separate emails with directions and attachments. I can now use Basecamp and choose who I want to assign what to all in one platform.

I did not like the notifications notifying me status updates each time a task to the project was updated. But now, Basecamp designed an option allowing you to turn off notifications by simply unfollowing the project.

There is a distinct before and after Basecamp in our lives. After the implementation, we noticed a distinct improvement, not just in the output, but also in team culture and job satisfaction.

Centralise all traffic, in-house and with clients.

It is a single approach to Project Management. The client side could be more developped as well.

Great. I love it and it helps simplify my busy work life.

I have used Basecamp for the past 8 years first as an environmental consultant and now as the owner / operator of a medieval-themed glamping venue. Basecamp allows me to keep all the communications, documents, and images on a project in one place - but still use email to communicate with the team that is working with me on the project. Everyone can add their comments and replies and it shows up in one place. No searching through hundreds (or thousands) of emails to find a response or note from someone on the project. The shared calendar is also very useful as is the todo list.

Some of the people that I invite to collaborate with me on Basecamp have told that they have had problems signing in.

I've used Basecamp to manage development projects, marketing programs, product management, company calendars, and basic HR/company policy documentation for several years. I've always found it to be reliable and easy to use. I will continue to use it going forward.

Basecamp is incredibly intuitive and easy-to-use. New users can start using the system in a very short period of time. I love the ability to upload files to specific projects or teams and to organize them into folders and update them with new versions. I also really appreciate how Basecamp makes sharing news, messages, and schedules with members of the team. Basecamp is also very affordable, even for small teams.

I would like to see some additional project management features added. Specifically, project milestones and Gantt charts. A few of the features are not particularly useful, such as the Gaussian-looking completion chart.

Message threading and archiving help record and sort communication for teams whose members change over time.

I like that there is one price for the service, regardless of how many users, teams, or projects we have. I also like that the interface is consistent across all teams and projects. It keeps all communication in one place but still let's people interact with each other through email, if that's the interface that works for them.

Email categorization algorithms with classify Basecamp emails as lower priority.

I work in the non-profit world and we have many volunteers that help for a season, or a project or some other random and unpredictable way. Basecamp allows us to invite users into a specific task or project in a way that is almost fool-proof. Using Basecamp means I don't have to get a volunteer network clearance to be on our internal network. Basecamp lets us store files in the cloud so all can access items easily. We even have staff creating weekly virtual meetings and updates for volunteers can access info at their best time and know what is happening that week and what expectations are for their volunteer teams. Basecamp allows our staff and volunteers to think outside the traditional uses of project management apps and gain some real productivity and communication value.

Basecamp 2 is an intuitive collaboration tool that helps groups work together by keeping all conversations, files, to do lists and timelines in a central location that is easy to access and easy to invite clients, volunteers and others into the process. I

Basecamp presents itself as 'project management' software. I am not so sure I would place it in that genre of software. I see it more of an easy access, bring the crowd together to collaborate and make sure you have an easy place to catch up with conversations, read files or see what is next on the to do list. I guess the fact that it has a to do list makes it a simple project management tool. So, maybe it is okay to call it basic project management...

The main benefit of Basecamp is the ability to assign out specific tasks to specific individuals and with a due date. As a full-service digital marketing company, we benefit greatly from the software's overall project/client-focused design. Basecamp helps my medium-sized company to know which members of each department on working on a client. With the due date feature, users can indicate time-sensitive or priority matters. This feature is optional, which allows our company to distinguish between short term tasks and long term goals. Basecamp's design is checklist-oriented. Checklists appeal greatly to our more meticulous employees, but also encourages the more Type B employees to focus their ideas into timely and measurable tasks. The newest upgrade to Basecamp 3 introduced the Campfire feature which is ideal for internal projects, a benefit that was missing from the previous version. This aspect of the software is perfect for intra-department non-client work. For example, the account management team uses this feature to collaborate on building a new template for our client presentations. Overall, Basecamp allows my company to achieve large-scale goals by breaking them down into distinct tasks.

I work on the client-facing side of a medium-sized digital marketing services company. I love that Basecamp aligns perfectly with our multi-client firm. The latest upgrade to Basecamp 3 expanded the product's utility. Basecamp's design allows my coworkers and me to assign and manage tasks across departments. The new Campfire feature expands Basecamp's utility to include internal project management in addition to the main benefit of organizing client work. This feature allows for a more casual flow of ideas for projects that my team is working on as a group.

I dislike that Basecamp does not allow the user to know the workload of another coworker. For example, if I need a small change to be made to a website, I would assign that task to a member of our design team. They are very busy and sometimes that task can get backlogged if the recipient has a long list of assignments to complete. Additionally, when assigning out new clients, it is important to see which of my team members has the extra hours in their schedule to handle a new account.

It has allowed me to manage my projects in an easy and secure way, it has helped me with the management of files and the management of users by roles

We have several favorable things with regard to software, we have storage and management of files in it, which allows us to centralize these, the use of message threads, if we use it correctly, we can track tasks and comments with respect to to the same, the projects can be archived, once completed, you can stop viewing in the panel, but it will remain saved for when we want to review it, when making use of it we should not fill our mail inbox because all the messages they are used by means of the software, as the users of a project can be grouped by roles, the notifications of the messages must not reach all the users of the project, but the group that is desired

The learning of the software is not immediate, sometimes for not making correct use of it did not facilitate the work, a problem that has happened to us is that users when they have any doubt they write it as a requirement, then they mix requirements and tasks, Another point that has happened to us, is that as we use it in Venezuela and the situation of the state telephone company has problems, internet failures are common, then we can not possibly use it for many hours on days of internet failures

Overall, this product gets the job done, but is limited in what you can do from a project management standpoint. There are more robust PM tools out there, but if you're a freelancer running some of your own projects or looking to keep a small team on target, I think basecamp would do well for you. We ended up outgrowing it, though. I do think there were pieces of functionality that we did not use as much as possible.

For clarity, we were using Basecamp 2, so we may have had limited visibility into certain functionality that came out later. I liked the UI of the product, and the clean experience makes things quick and easy. Sorting into various to-do lists within a project is easy. Task level threads were useful in staying on target. Templates are key for any project that gets recreated many times and can be easily managed from the template gallery. They can be managed just as you'd expect.

Resourcing and time tracking falls short in the version we were using. When adding many users to a given project, things can get visually ugly, even though in general the UI is nice. Dividing labor among internal and external resources works, but is a bit limited in what you can do. Adding external files rendered in a kind of a wonky way when posting within a project versus a task thread.

Basecamp kept a multi-person, international project running smoothly. It was somewhere we could all come together, know what every member of the team was doing, without being super intrusive. You could sign up to receive specific messages if you wanted to opt-out of the full conversation.

Basecamp kept us all on the same page when putting together a new website. It was massively useful to have both longform conversations where we could check back to see what had been promised earlier in the process, but also to have the function to ping quick messages to sort out urgent requests.

The initial process where you get an email about everything that is happening on your project regardless if it is your remit or not.

Great value, multiple applications

Love the ease of use-- and apply it across various disciplines for both professional and business projects. The filtering of user types is especially helpful when working with outside clients on one off projects. For my 'day job' in a corporate setting, use it to launch and manage new initiatives, great to keep track of complex needs and milestones. However, have found that it can also be applied very effectively as community/employee communication tool as well, a non standard use case, but with their payment model I have been able to easily add new projects. Essentially for a personal business in the services industry with a small number of employees, I use it as a dashboard of sorts. Each employee is their own 'project' and I am able to upload documents and reviews, and have a running archive of conversations and feedback-- so there are multiple applications to how to utilize.

The calendaring portion is a bit clumsy from a UX standpoint, and the export and integration options with other traditional calendars on cloud and desktops are not as seamless as they could be. Also, for short term launches and projects its great, however, for long term project managment the folder-ing and organizational options can get cluttered. The search feature does work well though.

Organize my work! However, the price of it is slightly higher!

- Really, I liked the user interface of it! It brings peace. The art design of it is very nice. - the taps in it are nearly what every project would requires.

- generally, it is satisfying for me. However, I like you would consider the following points in the future. 1. provide an option to change the background color. The present color is not suitable to my eyes. I prefer the blue color as it is satisfying to me. 2. some projects has a budget to play around. We need a track calculator to keep them aware of the ongoing actions. For example, if one used a certain amount, them the calculator/tap would show that the amount extracted and this would help them to play ok. 3. For many works, it is important to know who viewed the file/announcement. Please, provide the option about who have seen the file/announcement and who have not, e.g. like facebook. 4.please, provide the option to make live videos with the team. It is very important to me.

Allows semi-public sharing for getting approvals on things from clients without giving them full access to my team's notes and daily task lists. Can give access to specific employees, staff, or clients as well as differentiate which accounts and client's stuff they can access as well. Very well thought out product, not as visually distracting as many others (which may not matter to most people but was a big deciding factor to me)

Takes a while for me to get client's and employees to fall in love with it. Not sure why. Once they do, they like it a lot though.

My first project manager was basecamp. It has always been one of the best alternatives FOR ME. I work on some design and web projects and I can delegate to my colleagues and reminders to myself to be able to take out the product in the stipulated time. In general I love it, but its excessive value slows me down.

It is an almost complete tool. What I like most is to be able to format the text in the comments, put links, bold, italics, make lists, etc. It is very easy to handle and you intuit the tasks in a simple way.

Your monthly cost is excessive. A small business or person who does not have large capital or many customers, can not opt ​​for this service, 99 monthly is very difficult. Offers personal plan at no cost but is TOO limited in space.

Proper management of projects in my company. Upto date client reviews/feedbacks and more.

I am using Basecamp since 2014. One of my friend from Dubai introduced Basecamp to me. It's simple and ready to use. No puzzles to do settings. Simple team member invitation. Simple client invitation. Create project easy. Tagging teammate is an awesome feature. we can simply tag our teammate in comments, to-do items, team chat, personal chat etc same as we do on Facebook. We can appreciate someone for his/her response. Set reminders and a lot of other activities can be done. No billing issue. the unlimited number of team members and no limit of file storage. Easy interface. If I talk about the support, team basecamp is very supportive and active to help its customers. You need help? write on Basecamp's twitter account and get a response in very short time or simply go to the website and write them, they'll definitely write you back. Once my account got suspended because of less funds, I simply wrote an email to [email protected] and got an instant reply from Sylvia Chong with positive response and activation of my account for next one month. They understand customers and help them back.

Ammm.... Truly I have nothing which I like least about the Basecamp. Yea, more features can be added. Like invoicing, proposals, lead management and few other services. Because we have to find other vendos for all these services. It's complex to manage multiple vendors. Oxibase Software is one in all. They have invoicing, lead management, proposals, payment collections, project management, HR all in one. So, I would suggest basecamp to include some more features in it so that we don't look for other softwares :)

Despite my complaint about Discussions, I REALLY love this product and honestly cant' see how we could keep organized with the complexity of our projects without it. I know there are other products that do similar things in different ways, but you guys hit perfectly on providing exactly the functionality we need without a lot of extra fluff. We use Basecamp B2 BTW and not B3 because we don't need all the additional fluff of B3. We have other products to handle chat (like Skype etc) so there was nothing about B3 that we needed. WE LOVE BASECAMP B2 !!!

I love the ease of use, and the how it allows us to keep very complex projects organized via the To-dos etc. I love the fact it lets our teams collaborate in a single location and keep everything related to a project organized. (We use Basecamp B2 FYI)

DISCUSSIONS. If I had a way to turn off the ability to start a new discussion I would. I like the fact the discussion area shows the chronological listing of activities, but I DO NOT like the concept of a discussion. Everything we do in Basecamp is in the TO-DO section because you can assign ownership and due dates. A DISCUSSION on the other hand, cannot be assigned to someone or a date added. Anything we need to discuss, can be done inside a specific TO-DO item and at the point someone needs to take action it can then be assigned to someone for ownership. A discussion without the ability to assign ownership and a time element is Just a bunch of talking and worthless to a business. I'm also continually having customers go out there and open new discussions when they want something instead of opening a to-do because discussions are the first thing they see. If I could turn off the ability to open a new discussion I would. Because of the issue I just mentioned, it would be VERY HELPFUL if there was an easy way to move an item from a DISCUSSION to a TO-DO. That would make it easy to deal with the situation if someone opened a discussion instead of a to-do and also would make logical sense that people are talking about something for a long time (Discussing it) and then when it's time to get off their butt and do something they could move it to a to-do (have the history of the discussion) and assign ownership.

The fundamental advantage of Basecamp is the capacity to allot out explicit undertakings to explicit people and with a due date. Basecamp helps organizations to know which individuals from every office on chipping away at a customer. With the due date highlight, clients can demonstrate time-touchy or important matters. This component is discretionary, which enables our organization to recognize transient undertakings and long haul objectives. Basecamp's plan is agenda arranged. Agendas advance incredibly to our increasingly fastidious representatives, yet in addition, empowers the more Type B workers to center their thoughts into convenient and quantifiable assignments. The freshest move up to Basecamp 3 presented the Campfire include which is perfect for inward ventures, an advantage that was missing from the past rendition. This part of the product is ideal for intra-office non-customer work. For instance, the record supervisory crew utilizes this element to work together on building another layout for our customer introductions. In general, Basecamp enables my organization to accomplish extensive scale objectives by separating them into particular objectives.

I have been dealing with the customer confronting side of a medium-sized computerized advertising organization. I cherish that Basecamp adjusts superbly with our multi-customer firm. The latest upgrade to Basecamp 3 contributed to the item's utility. Basecamp's plan enables my collaborators and me to dole out and oversee undertakings crosswise over divisions. The new Campfire highlight extends Basecamp's utility to incorporate inner tasks, besides the principle advantage of sorting out customer work. This element takes into account an increasingly easygoing stream of thoughts for ventures that my group is chipping away at as a team.

After you have transferred documents, you can not download them combined at once. You need to exclusively download each document that you need. This can prompt having different form of a record. On the off chance that you don't erase a past adaptation of an archive, at that point there will be two. the best way to not keep running into this is to us the record fuction in Basecamp. This element is exceptionally essential. in the event that you don't remain over record the executives and discourse you could be soon over run and end up with a ton of tidy up work.

I've implemented it at 3 different companies now. You can literally be up and running in 30 minutes. The learning curve is small so it was great for us to implement in a company with multiple locations and staff with different levels of technical abilities. It has helped us move out of communication silos and track project more efficiently. Leadership now has a clearer picture of what it really takes to accomplish something. It integrates with Google Docs which works much better than Word since you don't have to download the Google doc. They have very fast customer support and it's reasonably priced. It's web-based software so it's easy to access from anywhere you have an internet connection and they have a free app for mobile as well. It's funny, the people in our company that I thought would hate it the most and resist using it actually LOVE it the most!

Version 3 has some added functionality but has lost some of the simplicity because of it. For example, you can now assign multiple people to a ToDo and so each person's headshot shows up next to the ToDo. It's just a little distracting. You're not able to track the STATUS of a To Do (On hold, In progress, etc.) and Time tracking is a 3rd party add-on. I wish that was something you could turn on/off if you needed it. There are many 3rd party add-ons though for various things. I submitted the status thing many times over the years as a feature request but unfortunately it hasn't happened.

We have been able to have many people communicate and collaborate one project. Easier than emailing.

We have been using Basecamp for about 6 years now, and so far the platform is fantastic. Here are the pros I have so far seen while working on this project collaboration platform:

1. It's a bitb hard to track time for a particular project

It's simple interface makes managing multiple projects a dream. As a Marketing Manager, I'm over seeing everything from product launch to creative development. I have a larger team working on a broad array of projects. Basecamp let's me go in, add tasks, easily check progress and get updated on everything in a manner of minutes. If I let my notifications go untouched for most of the day, Basecamp is so easy to use that I can clear my Heystack notifications (usually 60+) in a few minutes. Updates are that clear!!!

Basecamp has taken a minimalist approach to software design and as a project management tool. In some cases, I do find myself wishing for certain features. Ultimately, I've tried other software and though they may do what Basecamp does while also including those other features, Basecamp is simply the best at what they do, even without the other features, so I have never considered switching.

I love this software and recommend it as frequently as possible to everyone. (Even our school's Booster Club) It is SO much better than trying to organize events via email or *shudder* text. :-)

I have been using Basecamp for over 5 years now and will never stop using it. It is the best way to communicate with my online team and keep everything organized. Since all our employees are off-site and work strange hours, this is the best way to keep everyone on the same page. I've recommended this to several other business owners.

I wish it the calendar function would show the month at a glance, and not just dots when something is scheduled. It would also be great if you could set up repetitive tasks (for the week/month/quarter).

We use basecamp as our main communications and project management tool for any and all internal clients. The simplicity of their software, setting up project templates, and administrating the accounts is the best in their class. We love that we can setup multiple projects and limit what our clients can see, but still allow our PM to manage and communicate with those clients.

There are some limitations because of their drive for simplicity. We really needed a way to assign timelines and not just a deadline or to-do date. We found that TeamGantt matched up nicely with Basecamp. It gives us the project planning side that Basecamp just can't do. By not having a way to assign how many hours a task or project is expected to take, it is difficult to actually look at your to-do list and estimate if you are going to work 40 hours or 80. That's a hard pill to swallow. There are also no ways to make dependancies for to-do tasks. In other words if A, B and C need to be completed by employee 1 before employee 2 can complete E, F and G, there is no way to have those task show up in any order. Basecamp as a whole forces you to assume that people have all of the info or expectations.

Basecamp helped my software startup quickly get online and moving our remotely distributed group forward. Overnight Basecamp became mission critical to our business. The platform quickly assimilated new team members and proved to be an incredibly useful archive of all past discussions, designs and development work.

Basecamp removes all the clutter of extraneous features that you would rarely/never use. Team communication and coordination is the focus. This is general purpose software that facilitates group interaction. You wont find many features that cater to niche industries. What you will find are features that are critical to teams across any industry like group calendars, group file repositories, group messaging, group chat boards and group task lists. It's all beautifully intuitive to use. No formal training or user's manual required.

Basecamp does nothing to facilitate workflows. Process pipelines would be a very useful addition to this software. Also the ability to customize would be nice. Custom terminology, workflows and layouts are needed.

Overall, I would say that it is suited for a smaller team of fewer people with a smaller company. I believe it used to work for our company before we grew to a larger size -- but we've outgrown its capabilities. I would recommend Basecamp to a smaller-sized company.

I enjoy checking off tasks and it's easy to see which tasks are assigned to which people. The reminder emails are useful, as well as emails with comments to a project which I am added on.

It's not sufficient for the size of our company and nuances of our projects. It's not possible to have two different teams with different projects talk to each other across overlapping projects. That has made it necessary for me to be on both Basecamps, and toggle between the two. it would be helpful to go to one place to view all of the tasks. The templates for project tasklists that have to be competed in a specific date order cannot have dates automatically assigned or adjusted when the deadline for a project and its associated tasks changes. All of the dates need to be reassigned manually, which is time consuming and prone to human error. It would be great to have "blackout dates" that would make it impossible to assign tasks on specific dates such as holidays.

Being involved in business acquisitions means that there may be the possibility of having to handle more than one projects at the same time. Naturally, all of the projects are, most of the time, equally important and it i paramount that the deal can be closed on time without any significant delays. More often than not, many team members are involved and expected to push thing along so that the processes can be completed in accordance with the pre-determined schedule. Prior to using this software, it was sort of a nightmare having to chase every single team member, constantly and manually inform everyone what their immediate tasks and deliverables are. The downside of doing this is that sometimes misscommunication may occur where one would thought that his/her supposed-assigned tasks is handled by someone else, and ultimately this will cause delay on the targeted milestone. Gone those terrible days where everything have to be manually tracked and consolidated! Using Basecamp, team members can collaborate to manage individual and team tasks on the same platform. This way, everyone is ware of their assignments and deadlines, as well as any supporting files for the said assignments,

Some of the features maybe duplicates in terms of functionality (ie schedule - diary), cannot create recurring to-do which can be a manual process, can be seen as a very basic project management software, no feature to know what is the workload of other colleague; this way if someone is pretty occupied, the task can be reassigned to someone else. Also pricing structure may not be suitable for small business with few users and projects. Last but not least, perhaps the threshold for file size can be increased a bit so I don’t have to share them via other means (ie Dropbox of Google Drive).

So far it has been really pleasant and may be the fit our business needs. I still need to work more with the program, but should have a sense in the near future.

Best feature is the ability to assign to-do's and have their updates go directly to the assigning manager. Additionally, being able to comment on the to-do and see its progress is huge. I love the ability to reply directly to the Basecamp emails and have those responses populate into the platform.

I have yet to find something that I really don't like about the software. As person implementing the switch to Basecamp in our office, I'm trying to find bugs and things that don't cover the same need that was being fulfilled by Evernote. Actually, I would like to be able to have the screenshot plugin that directly saves SS's to the "documents" area of projects in Basecamp

I use Basecamp for managing communications and project management in my day to day agency work. I've been using the platform for a little over 2 years in total and it's been one of the best-supported, most highly functional tools I've encountered.

Basecamp offers really solid core features and serious bugs are rare.

There are a few features, like the ability to create task dependencies that would be really nice for managing larger, more complex projects. You can find these features in 3rd party tools that connect with Basecamp (TeamGantt, etc.), so this is not usually a major concern.

I use Basecamp to manage clients from all different project types. I manage websites and have clients uploading page content, images, documents and more. We use basecamp to manage tasks and check them off, virtually, which is nice for a to do list application.

I like being able to assign tasks to multiple people on my team or the client. I have a dozen projects going and all of my clients have access to their tasks. They can also add their own to do list items, discussions, and media items.

Onboarding clients can be difficult. Sometimes adding multiple images and files can be cumbersome to download as the download button either doesn't show up or it's very hidden at times. Managing multiple projects and be overwhelming.

Like most organizations, we were primarily communicating via email. Email proved to be a poor way for team communication, collaboration and Basecamp helped to fix everything. We have multiple projects and use it for hiring practices, projects, events and personaly as well.

I love how easy it is for me and my team to use. There isn't a steep learning curve and has enabled us to get more done at a higher level.

I love Basecamp. I do wish that it was a little less expensive. I think we are currently paying around $900 for it.

Overall, Basecamp enabled us to stay organized, stick to deadlines, and manage expectations across various teams in a straightforward, fairly lightweight manner. I would recommend this product to any teams in need of a project/team management service to facilitate a collaborative and deadline-driven environment.

Basecamp enabled us to manage a variety of different projects at the same time that spanned different teams. It was important to us that we could dictate who certain projects/tasks were shared with, and Basecamp had that functionality. In addition to that, the tool was a great way to add unique tasks, group them by project, adjust deadlines, and force alerts for responsible members.

The default for Basecamp is that all members of a certain project will receive notifications for nearly every update made to a task/deadline/etc. For some of our members, this became overwhelming to the point that they began ignoring all Basecamp notifications, including some that were critical.

I've been a user of Basecamp (classic version) for almost 6 years now. I used it at my previous place of employment, and currently use it for my graphic design and photography business. It keeps us on track, maximizes our productivity, and is easy to use. Adding milestones to the calendar is one of the most convenient features for us. It allows us to see at a glance what our workload is like for the day, and who is working on what. I love how Basecamp has a Tick integration feature, which makes creating hourly reports very convenient when billing time comes around. I also like the private message feature on projects. It makes internal communication that client's don't need to see (like quality assurance and proofing checks) really easy. I highly recommend it. I know some of the newer versions of Basecamp have more tech savvy features, but we continue to use Classic due to convenience and personal preference. To be honest, we've been so busy we haven't had time to think about switching to a newer version. It doesn't appear that the calendar feature is a part of the newer Basecamp versions. Due to our large volume of projects, it really helps us to see all in once place what's due for the day with the Basecamp classic calendar feature. I'd love to be able to color code calendar items for one more level of "At a glance" organization.

It's easy to use, keeps us organized, boosts productivity, and is integrated with our Tick account.

I'd like color coding features for calendar items so I can better tell at a glance what the status of projects are. I wish the newer versions of basecamp (after classic) incorporated the calendar feature.

Better team organization, one place to track all project communications.

The ability to have everything in a snapshot on the main page. I can see to-dos, messages, files, and more in one place. People can be tagged and notified that they have something important to review.

The client experience in Basecamp 3.0 is too restrictive, and doesn't allow our clients enough functionality outside of "review" and "approve." Many of our clients shy away from getting into Basecamp at all because of the PIN process; when they're on multiple jobs with us, and each job has its own PIN, it gets confusing and frustrating. They want to be able to communicate clearly with the team and load files and source docs into our tool, but the only way they can currently do so is by logging in (see PIN process above) or emailing them -- and then they run into file size restrictions. The only two things that are missing from the overall team experience, in my opinion, are a bandwidth/hours tracker and gantt chart views to export for sending project schedules. There is so much already around the project in Basecamp; why not make it easier on the project managers to track bandwidth?

Over all I am super satisfied and i will be purchasing Basecamp to use for my personal company! I have also recommended them to multiple friends of mine as well!

I love how easy Basecamp is to use. Working with people of all different ages it can be difficult to teach apps, websites, or any other programs to my staff. Basecamp makes it super easy because the set up is very simplified. Everything is easy to find, the program is easy to navigate through, and if anyone has questions you can take notes just about ANYWHERE in the app. It makes communicating and working on projects as a team seamless.

The only thing I wish Basecamp could do is integrate with other calendars for multiple people. If i need to book a meeting with 3 employees I wish i could see all their schedules and book an appointment right away that would go to all of our calendars. It can be hard to go back and forth between multiple people trying to find the best time.

Overall, this product gets the job done, but is limited in what you can do from a project management standpoint. There are more robust PM tools out there, but if you're a freelancer running some of your own projects or looking to keep a small team on target, I think basecamp would do well for you. We ended up outgrowing it, though. I do think there were pieces of functionality that we did not use as much as possible.

For clarity, we were using Basecamp 2, so we may have had limited visibility into certain functionality that came out later. I liked the UI of the product, and the clean experience makes things quick and easy. Sorting into various to-do lists within a project is easy. Task level threads were useful in staying on target. Templates are key for any project that gets recreated many times and can be easily managed from the template gallery. They can be managed just as you'd expect.

Resourcing and time tracking falls short in the version we were using. When adding many users to a given project, things can get visually ugly, even though in general the UI is nice. Dividing labor among internal and external resources works, but is a bit limited in what you can do. Adding external files rendered in a kind of a wonky way when posting within a project versus a task thread.

I like Basecamp, and I find it easy to use. There are quite a few capabilities like recurring tasks that would make it more useful. It also does not connect to your email to make adding tasks simple. Unfortunately, the rest of my team does not really like Basecamp. I am not sure how much longer our organization will use it. Bottomline: it is a great task list, but really doesn't help that much with the overall managing of a multi-person project.

Basecamp is very easy to set up an account and use. It takes very little time for a new user to figure out what they are doing. When new employees start, I give them a quick run through of the program and assign them several tasks on their own on-boarding project. By the time the new employee has finished the tasks, they also familiar with most aspects of the program.

There is not an option for a recurring task. If I have a task to complete every month, I have to launch a new project each time or manually add the task again. I also do not like that when making a template any due dates you assign are based on the week the project is launched. This is great when I launch an on-boarding checklist for new employees. However not every project is suited to that. It would be nice to also have the option to give a specific date or month for a due date instead. That way you do not have to worry about launching the project on the right date, so the deadlines match up.

Our experience with Basecamp has been very positive. It has been a greatly important tool for the management of efficient and timely projects. The features within Basecamp have been positively used by the vast majority of our clients and create a really collaborative and team-like feel around the projects.

The best thing about Basecamp is that it provides a secure and easily accessible central hub for your project. It is easy to invite all key project stakeholders and has features that allow for quick and easy discussion around the project, easy communications of important notices and action points and acts as a central storage place that gives everyone oversight to essential project documents and files. Basecamp also provides an accurate project timeline based around the actions of the individuals who use it, meaning that assists with project traceability and track.

The main frustration with Basecamp is the updating of personnel profiles when the original creator has left the company. For example, I have needed to update the job titles and email addresses associated with people for accounts I have inherited after my predecessor has left the company. However, this action is blocked as I was not the original creator which was highly frustrating.

While there were other, cheaper PM softwares to consider, one of the reasons I started to look at Basecamp is because they are, in a sense, industry leaders. They are constantly publishing books or podcasts about better ways of doing business and that's something their software does.

Since switching to Basecamp we've seen better communication, collaboration, and better delivery on projects for our marketing team. The way Basecamp delivers information—keeping it all up front and easily accessible—makes it super easy to find out where a project is at at any given time.

I think there is room to improve the educational components of Basecamp. Based on their customer experience, are there best usage stories? Are there best practices for implementation and usage that we can use? Key piece is communication. There's a lot of choices for where people can submit updates: Campfire, in the task list, in individual tasks. What are the best practices? Someone, please tell me.

Basecamp uses an image of a business owner with their hair on fire, and presents itself as the solution; we’ve found this to be startlingly accurate. Basecamp allowed us to become more organized right away, and to set clear priorities and deadlines in a way that was lacking before. I don’t often get this excited about project management software, but Basecamp has helped us so much, it’s worth every penny.

Basecamp is simple and straightforward, but did wonders for keeping our small team organized and on task. I found it incredibly intuitive to learn and easy to use. The deadline feature was very helpful, and the different projects keep all the key players aware of what’s going on at all times, which was huge for us. I also love the transparency, as you can see exactly what was done, when, and by whom. Really great software. Phone and desktop app were helpful, as well as a ton of integration options with other popular software. (For example, many time trackers integrate to allow users to track time by project and task, from right inside Basecamp.)

Very few cons here. One of our team members was hoping for a few additional features, because Basecamp truly keeps things super simple. No visual timelines are built into the software, for example. It’s a trade off of possible slight limitations vs relative complexity or simplicity.

I'm tracking my projects through the use of Basecamp and it's very nice to be able to see at a quick glance (for multiple different basecamp projects) what tasks I and my employees need to accomplish. First and foremost that helps to keep my projects on track and ensure I'm keeping my project turnover rate as high as possible.

I love the ability to set specific 'to-do' items for members of a given basecamp while also having community areas to discuss project objectives or blockages in general. I almost use BaseCamp as an IM tool for quickly asking questions or following through with certain tasks. I also love the desktop alerts from my browser as I don't need to install any stand-alone application to keep up to date on Basecamp happenings.

Hmm.....tough to say. It's a relatively simple piece of web-based software that VERY efficiently accomplishes it's task. I can't say that there's really anything I dislike about it.

Basecamp is super affordable and very easy to use. You don't have to spend lots of time learning the tool; it's very obvious. The search feature and documents feature in Basecamp 2 are really good. There are a ton of integrations; we chose Everhour time tracking because it integrates best with Basecamp 2. The tasks are freeform and you can easily include Google Drive docs which really helps move projects forward.

Most of its competitors have more 'management' style features, like Gantt charts, but honestly, I prefer the ease of use of Basecamp to those other tools.

With Basecamp we had an opportunity to control more than one project. And we were able to report management easily.

It has an intuitive interface which makes it easy to use the software. The calendar reminders help you to meet with deadlines. Availability to have access to all tools on one platform gives the opportunity to control all tasks from one platform.

While using the software in google chrome I had to switch off some of the extensions because it did not work well. Better integration with google docs would bring more value to the software.

Basecamp is a great way to collaborate with clients and teams still. The nature of direct 1-1 communications means it will never compete with Slack in terms of moment to moment integration (We dont use campfires or pings or whatever they are called), especially since we do a lot of work in JIRA and therefore our project and process are already disconnected (I could see Campfire being more useful if we were more actively using Basecamp). For now, it serves as a place to post assets for review and archival to the client, as well as a place to post longer messages, like meeting notes in a way that is organized and contextual.

The reintroduction of client permissions made BC3 instantly more usable as it reintroduced the collaborative nature that wa a hallmark of this product (The "clientside" approach was garbage)

As above, the initial clientside approach was really underwhelming. It worked for specific low-touch clients, but if you were actively collaborating, it was offputting and cumbersome.

Overall, Basecamp is a good solution easy to manage but its inability to export into different formats, which its competitors do provide, might cause most of their users to switch to another platform, like us. Apart from the issue highlighted above, I think basecamp is a great tool to add, update, notify and manage any task, be it tech-related or sales related. As I have been through technical support, sales and then e-commerce sales of my company I think this tool would be very handy.

It is easy to enter, search and assign tasks in this online tool. As an E-Commerce Manager, I find it easy to enter our online order information, keep track of them with due dates, assign tasks to my team members and update our higher management on the goals and their progress.

The Export feature of this online tool is the worst!! I have tried contacting their support about exporting my tasks to excel or CSV format and they informed me that they do not have that option. We receive over 200 to 600 + orders a month which we have to keep track of, this helps us do that, but when our account manager asks me to get him details of orders then my life goes to hell. It takes me 2-4 days to extract all the data and organize it and send it to our accounts manager. This is the RED Flag for me for this software, I have my team looking at other options to switch to, however, if they do incorporate it, I have no problem sticking to Basecamp.

I used Basecamp mainly to communicate with clients and give updates on monthly recurring tasks. I made lists per month/quarter for simple tasks and discussions (or some file sharing). Lightweight use, lightweight tool. Perfect fit.

If you want an uncomplicated, efficient and to the point tasking tool Basecamp is an recommendation. Especially good to communicate simple tasks with clients and share documents on one spot.

- It is simple, which is also a con. But once you are starting a bigger project or are working with several persons on several tasks, things tend to get chaotic. There is no good visual way to link tasks or track progression. Basecamp is a tool you can definitly outgrow, but until you do it works.

I am using this software from the last 4 years. I worked on this software in my previous company and now currently using in the current organization too. So, my overall experience with this software is amazing. I use this software for client handling and team management. We can create projects, upload unlimited documents and can access from anywhere using the internet. Easy to use and easy to learn, not require any training for the basecamp. If you are an entrepreneur or running a big organization, Basecamp will be the best project & team management software for you.

We can create separate multiple projects lists and assigned the projects to any team members & clients too. Easy to use and can navigate from any location. To-dos is the best feature, where we can assign a task for projects and basecamp remind us of the completion date of the task. We can upload unlimited files and format doesn't matter. All file formats acceptable. The best feature is overdue to-dos & upcoming dates, where we can track our assigned project's task. Best platform for communication with team members through ping feature individually & in the group.

Quite honestly, nothing more I dislike in this software.

As a globally dispersed team we use to centralise and communicate progress and information on our internationalisation effort. Team members can access it at their convenience and suitable time zones and remain up to date and connected.

It gets and fullfils the requirements of a comprehensive project management tool. Extremely easy to use - no need to have project management experience.

Have not come accross any issues as a user.

Basecamp allows our firm to organize a myriad of projects and tasks for multiple clients at an affordable price. We use it daily and while we have tried other products, we find that for us, it really is the best bang for our buck.

Basecamp is a pretty straightforward product. We use in internally and with clients and no one has issues using it. We can set up Projects and "to do" lists within those projects and assign them to individuals and set due dates all within minutes. It also, makes communication between our team and the clients simple as we can add all team members to the communication flow and they can respond directly from their email and it posts in the Basecamp "to do". It also allows us to easily share and store documents, data files and design files that are often too large to email.

For our purposes there are really very few issues. If there were one thing it would be that if you leave a page that you it notifies you if you have not hit submit on your posting. We do have issues with people writing responses but not hitting submit and then we never get the message.

Our project management and user management became very very easy and user friendly. And we are getting benefited in terms of clear and transparent process; earlier it use to become messy when we manually controlling the business processes.

So many features are there which is very useful. Mainly I liked it for:

A small bug I would mention:

Like all project management tools, it takes some time to get used to the flow and how it will work best for you. It took me weeks to really start going through my daily digests, but now they save me a lot of time. Also, like other similar tools, your success will depend largely on everyone on your team using it consistently and in the roughly the same manner.

Several things stand out. The daily digest email is extremely helpful. It's a great finger-on-the-pulse way to keep up with all the projects you're working on, even items you weren't emailed about directly. Second, the search function works very well. It's really a drag when you have dozens (or more) projects to sift through and the search function doesn't always work. I've never had that issue with Basecamp. Last, it's nice to be able to select who on each team should receive a Basecamp message, especially on projects with many daily updates. This way, team members don't have to skim through every single message to see if it's relevant to them.

One suggestion I'd make is something that automatically detects if a file upload is a new version of something already uploaded. Often times, people don't delete older versions of files in a project and depending on the file name, it can sometimes take time to locate the most recent version of a file. That could be a real headache if someone spends time working from an out-of-date version.

Our team , after participating in a initial trial , made the switch to Base camp in order to better organize our team's collaborative efforts and to foster more efficient communicative routines. We are quite pleased with Base Camp's minimal learning curve which allowed our team to set up our account quickly and easily. We also, love that there is no restriction to features set within our account which means all our users have equal access. Productivity is accelerating and output is increasing.

We love that a single seat includes all users on the account . The included storage capacity at 500 gigabytes is quite robust. We were also pleased to see that there is no ceiling on to number of projects available in our account at current level. The specific feature within Base Camp called "camp fire" fosters real time interactivity and ping capability to alert fellow team members with updates on the most current project activity as conditions change.

There is much to like about Base Camp. If there is one feature that might be our least favorite it would be that more robust customer service is available to enterprise level users and accounts. We will likely upgrade in order to gain access . Other than that tiny detail , we do great value this applications use.

Overall, I loved Basecamp. I already miss using this software and will have a difficult time converting to another software. Even though a new software might be more robust, this project management tool was sleek, well designed and extremely intuitive.

I've recently moved from using Basecamp and have now started to use Workfront as my main project management system and I sincerely miss Basecamp. Basecamp was incredibly intuitive, well designed and functioned extremely efficiently for our creative team's needs. My favorite part of the software was the user interface. The overall design of the site makes it incredibly easy to see your list of projects and the status of each project. It's also excels in communication. We often would use Basecamp for internal communication and replaced things like Slack and Outlook emails with Basecamp "camp fires". It's a wonderful tool to keep your projects organized, concise, and keep your team involved in an efficient and effective process.

Basecamp lacks the financial depth that our advertising agency requires. Even though I've loved the software it doesn't do a great job of financial tracking, estimating and spending. We also found that the calendar view even in Basecamp 3, was not quite up to par. It would be ideal if this site could show you a calendar at a glance or a specific person's daily calendar. It's especially pertinent to be able to a designer's daily task list or calendar to ensure that the designer has the capacity for additional projects.

Better project document control. Improved communication. Common document repository not operating system specific. Easy to set and control access and provide useful information to a wide set of stakeholders.

It's easy to set up and configure. Permissions are easy to understand and assign. The UI is simple and uncomplicated. The document preview for PDFs allows you to see what you are looking for instead of having to download it. The learning curve to use it is relatively short and the way to do things in the system is logical and straightforward.

For me, the keyword feature is difficult to set-up correctly. I don't think it is a technical issue, but more user awareness. A tutorial for how to use keywords effectively would be nice (perhaps there already is one, I haven't checked). A feature that could offer intelligent suggestions for keywords (if that is possible..) would be helpful. Keyword consistency among all document contributors has been challenging. Other than that, I don't have any other comments.

Keeping all creative edits, documents, client information in one place was great. It was very organized and helped me to be organized and retrace my steps when needed.

I mainly used this product when I was working in advertising but we still use it for the design of our program each year with our Communications team. You can create projects and determine who can see them - so, for example, I have a client (X) and my internal team (Y) and independent contractors (Z) for Project A. I can have an ongoing project named Client X where I've added all my internal resources to discuss every project we are working on with them where I can do everything from give SOW, get an estimate of time, create a timeline, receive rounds of work and communicate with my internal team with all changes in one place. I can remove people from conversations that they may not need to be a part of, but they can come see the conversation later if they choose/need to. I will receive email updates from Basecamp every time someone has sent me something on Basecamp. I can also have a Project named Project A where I add members of the client team. Here I can get approval for the cost, send a timeline and all drafts of the project. I can also have a Project named Z for the Independent Contractor. Here, I can get an estimate from this person, send them a proposed timeline, and receive their work. It keeps all of the documents in one place, all edits, all communication and can be organized however it suits you!

When I was in advertising, the main issue I noticed was that people who don't take the time to learn how to use Basecamp are it's biggest downfall. For example, we have everything from Account Managers who respond via email (which works, but inserts their signature unnecessarily into the comment every time) to creatives who create a new thread everytime they have an update to a project, which defeats the point of being able to look back at every edit/communication to see when a change was made or was supposed to be made but was missed etc. It can also be detrimental if you don't select the appropriate people to see your comment/document. If you just reply to the people who were on the previous comment without checking who was on it, you might not be sending the draft to the right people and it will get missed. Another thing we noticed is that people who did not want to acclimate or never properly learned how to use Basecamp would not read the messages in their email and assume that it was not for them. So you still have to manage up because if you want your higher ups to be looking at something, sometimes they still ignore it =)

Smoother project progression

It's really easy to use and non tech savvy clients can easily pick this up and start collaborating instantly and efficiently.

The file size limit can be increased slightly to accommodate slightly larger media files which has occurred on some instances where I sought Dropbox or Google Drive to share media files.

I've used Basecamp for my business personally for close over 3 years now. Before this, I was just emailing assignments out to people on my team, and "tracking" things in an Excel spreadsheet. The process worked, but it was cumbersome and inefficient. One December morning, I woke up and decided that it was time to get streamlined and organized, and had heard several other people raving about Basecamp, so I decided to give it a try. It took a while to get all the projects set up - which certainly is no fault of Basecamp - I just had a lot of clients to set up, and a lot of projects, requirements, etc.

There aren't any real "knocks" to Basecamp, per se. Sometimes the server might be down, but this is few and far between... and also something to be expected when you're using SaaS, cloud-based product. Sometimes I don't get email notifications when someone has updated a task thread, but I use the calendar and "progress" functions on Basecamp religiously, so am usually able to figure it out pretty quickly.

Using basecamp was a positive move for many of the small to medium sized businesses I worked for. It was an ideal place to keep everything related to specific projects in one place. It allowed a space for discussions relating to different projects within the business. It was very useful in my role as a designer to be able to read over project briefs, and was a useful place for all information regarding a project to be kept in one place.

Basecamp has been a brilliant tool for many of the previous companies I have worked for. These were small to medium sized businesses. With the option to have different discussions and threads it keeps the whole team up to date with a project, as well as the option to keep clients up to date on the project too. It allows you to keep separate discussions regarding different areas of the project, as well as the option to schedule tasks, create to do lists, and a place to add documents and files. It's been a great tool, which has replaced many of the other systems that were being used in the business. Everything is in one place, allowing for an efficient way of working. The software was easy to use too, which meant new starters and clients who weren't fluent with basecamp could quite easily pick it up with no problems.

The cons are probably more about the things it doesn't do. There's not a straight forward way to track the time management of a project.

Low Price: This is one of the most affordable project management solutions available, especially considering how well it functions.

Limited Feature Set: Basecamp 3 has been distilled into a high functioning task management tool, but it doesn't do a whole lot more than task management. Many customers wish there were more reporting, budgeting, and accounting features. As I tested it, I definitely noticed there were several features common to other programs, such as Smartsheet and Teamwork, that simply do not exist in Basecamp 3. These include methods for measuring productivity and some more advanced scheduling capabilities.

We have been using this since BC1 and have watched the product evolve. Our favorite by far is the second edition, and still use that on major projects. We signed up for Basecamp 3 and upgraded when it released, hoping it would keep the core elements of BC 2 that we loved, but it didn't. It's a completely different system. The client side is way too simple and document management is pretty much gone. If you upload a file to an email to send to the client, it does not show up in docs and files immediately. You have to put it there yourself. I've been a fan of Basecamp for our project management software for years, but I think they need to go back to some of the core functionality of BC 2 and integrate that into BC 3, specifically the client being able to add 'To Do' lists, better file management, and to be able to create 'Threads' instead of just sending emails. BC 3 looks shiny and pretty but it's really not as useful as BC 2.

Easy to use, not too expensive

BC 3's backend system for clients is limited. Needs better document management, and ability for clients to have more actions (if we want them to).

Our organization is a non-profit organization serving around 4,700 kids and their families yearly - special fundraising events are counted on to close the funding gap - in fact it's over 10% of our revenue generation. These events have always been labor intensive requiring extra staffing just to keep track of all the planning and details required to make it a success. When we adopted basecamp we were all extremely skeptical - and we planned on having four temps on hand for the final three days, to pickup merchandise, wrap, package and stage the items we would be auctioning off. About four days out we were completely done! We didn't even need the extra help. The ability to collaborate with so many persons despite significant geographical separation, while retaining continuity is just not easy. Not only can the hand not see the foot but it doesn't know how many feet it has to call on - BaseCamp changes everything - we couldn't have been more pleased! Assigning due dates which can be made visible to all - prompted action - people didn't want to seem to be behind schedule (everyone would know). The work got done early. The multiple assignee feature worked like a dispatcher and then next available person got the next available task. And all this was visible to everyone on the team - so if any conflicts arose, you could get on the phone early or what we did most of the time was open a group chat because many times someone on the chat would be local to the problem and able to help more quickly. Growing every year, we would not be able to go back. Works like a charm and I would personally recommend this to any organization for profit or not who wants to track an event to a successful conclusion. Remarkable!

The visibility into everyone's business - it actually motivates participants to be timely (a huge factor in project collaboration) because everyone can see who is late.

Lots of emails (which you can adjust I know) but if you want to have everything reported to you - there is no way to get around email notifications.