Good system but I have wasted a lot of time during my day waiting for the system to work, load and update.

Easy to learn and navigate . You can complete billing, scheduling, and messaging without having multiple systems!

Slow as molasses! I have used other EMRs and this is by far the slowest one ! I can’t even imagine how efficient I could be in patient service if this EMR worked at its full potential. You can not “flip” from screen to screen quickly or even type too fast!

I am a Medical Assistant at a GI clinic, with gGastro you don't have to know the software entirely, only the functions that relate to your specific job function. The doctors at the clinic enjoy the level of customization within the Electronic Health Records and Endoscopy Report Writer. I use the EHR aspect of gGastro daily while working in the scheduling department. I started out rooming patients, then working at the front desk area and progressed to scheduling within a few months. I've discovered that regardless of department, gGastro is essential for business operations and being able to move employees around without additional training is a huge plus.

The ease of use is most likable about this software. Growing up in the digital age i'm a quick learner when it comes to software and tech. I've witnessed many co-workers who considered themselves not so tech savvy learn this software quickly. Many functions tend to carry over into each task to the point that I've been placed in several different departments at work and I already know the system of gGastro well, no new learning needed. This is a great feature.

I don't think it's a con at all but it would be neat to add an instant messaging type feature. The tasking and messaging works well and gets the job done. However a common situation I face is the need for timely responses from co-workers. I believe a live messaging type feature would bring even more value to this already great software program. by gMed on 01/02/2019 Thank you so much for taking the time to share your honest feedback and suggestions with us and others considering our EHR and ERW software. We're glad you and the practice you work for have experienced many benefits. -Holly A., Clinical Solutions Manager

We have everything in 1 server and utilize the billing, patient reminders, patient portal etc. Makes it easy to have everything with one company.

I like that it is GI specific and is fairly customizable

Sometimes enhancement requests are slow to happen by Modernizing Medicine Gastroenterology on 04/06/2019 Good morning Joyce - We're glad to have you and Seaford Endoscopy Center as part of the Modernizing Medicine Gastroenterology family. Thank you for taking the time to share your review with us and those considering our EHR & ERW. - Holly A., Clinical Solutions Manager

I appreciate the ease of having everything in one system.

I would enjoy having more mobile features. by Modernizing Medicine Gastroenterology on 13/05/2019 Hi Tasha - Thank you so much for taking the time to share your feedback with us and others considering using our GI-specific EHR and ERW. -Holly A., Clinical Solutions Manager

The product is intuitive, easy to use, and GI-specific.

Ideas are not able to be all addressed at once. They are appropriately triaged; however, instant gratification is always wanted.

Tech support is very helpful in addressing issues on the fly.

It was a little difficult to learn just because it's very involved, maybe more than it needs to be. by Modernizing Medicine Gastroenterology on 26/08/2019 Good morning, Rebecca - Thank you for sharing your positive experience with us and those considering the gGastro suite. - Holly A., Clinical Solutions Manager

I've gotten used to the product and its quirks. It is possible to modify it to one's preferences.

Requests for fixes are too slowly addressed. Many obvious flaws are ignored. Many unnecessary steps are for a simple process. The program is very slow at times.

We are an 8-provider GI practice; we've been on GMED EMR 18 months, and we could not be happier! The GI-specific product was extremely easy to adapt to our practice, and we easily met meaningful use.

Best for GI but we deserve better.

This is the most GI-specific EHR out there and it does a great job integrating the endoscopy workflow, scheduling, and outpatient workflow. Good document management, faxing integration, usually fast.

Stuck in internet explorer and activex from over a decade ago. Imagine using a cell phone that old. This is a cumbersome setup that requires use of Windows OS, unsafe browser settings, and it often stops working after Windows auto-updates. Patient portal and patient communications in general are dated, though does allow sharing of PDF versions of chart docs. Fax was nice but direct should work a lot better.

gMed appears to have been designed for a smaller physician group. With a group as large as ours (28 docs), it is currently cumbersome and does not offer all of the flexibility and support needed.

Reporting features for financial info are great.

Reporting features for clinical aspects are weak.

This system needs some updating. The active X controls make it a real pain to work with other applications. The support has recently taken a dive but am hoping that firms up once their new team of techs is trained up. Just went through a purchase is my understanding by gMed on 10/10/2016 Hi Peter - Thank you for sharing your feedback and it has been shared with our team here to address your concerns. We recently have added additional team members and they are quickly ramping up. The experience you had will continue to improve. We still regularly receive glowing reviews on the majority of support service which we provide and have had an above 90% customer satisfaction rating in 2016. Thank you again for your time and feedback.

The product is intuitive, easy to use, and GI-specific.

Very attentive, don't have any issues they aren't working on.

The leadership is continually trying to improve the product. It is also the PREMIER GI-specific EHR. The integration of clinical information between the endoscopy suite and office is seamless IF gMed product is used for both. The integration between clinical and practice management is extremely helpful for a managing physician

Major general complaint:

Easy system to learn, well laid out, integrates with outside organizations, looks to the future

Very attentive, don't have any issues they aren't working on

The best part of this product is the fact that it is specialty specific.

The hardest part of the product is moving forward with electronic medical records. We switched over from paper to EHR and it was a challenge. Now that the transition is complete, we could never imagine going back.

We looked at several EMRs and ultimately chose gMed because it was the only one that was "GI specific." It truly seems to have the hearts of the private gastroenterologist in mind. This company is very warm and friendly to work with, and I know that their own survival is deeply entwined with my survival as a private gastroenterologist. You can't say this for any other vendor. Everyone at their company - from trainers to programmers - know what I do as a gastroenterologist. Like many EMR companies now, they are super busy working on Meaningful Use stuff, but they are also working on stuff that I care about, instead of working on things that a PCP or dermatologist mind care about.

Love it! This system has really improved the way we practice medicine. You can tell it was designed for GI and Colorectal Surgeons. We've found it easy to use, and their support is excellent.