We got this software for free with our business website and it was awful. I don't ever recommend it and when speaking to the helpdesk for our Website design company, he said they even thought it was awful and got tons of complaints about it. We left for a different company that we paid for to host our emails and its so much better! Avoid SmarterMail at all costs, because its DUMB!

I can't say that I can think of any pros for SmarterMail

It's Cumbersome, for some reason it takes forever for emails to appear in the inbox (even inter-company emails), terrible spam detection, difficult to sort emails, NOT that smart...

We have been using SmarterMail for 10+ years. We host several clients (Multiple domains for multiple years) on one of our Smartmail VM's, and have deployed this as on premise solution of a number of other clients. We have been through many versions and are still very pleased with the product as are our clients. We can host with, make money with it, and have have happy customers.

It is rock solid stable, the user interface is intuitive, clean and easy for the users to adapt to. It is affordable (much more than affordable than Exchange) for the small to medium business and makes for a great solution. The support has been good and we have had VERY few issues over the years.

It is not as powerful and as seamless as exchange (which we also host). The third party spam & AV filtering they have integrated is not very good (we have went to a TrendMicro Hosted Gateway solution to fix this). The chat feature has not been well received by my clients.

Make my Admin job a breeze. Combining Email, calendar and alerts

The interface is clean and powerful. It's a single-page app. Compatible with any browser, both desktop and mobile. Its responsive layout is perfect for any screen, and any device, giving you the same look and feel regardless of how you're accessing your mailbox. It's easy to customize using the pre-built light and dark themes.

Can be over whelming with the amount of features that it has, The ActiveSync aspects of the software are not the best. Was told told would need to create a separate profile for every mobile device and operating system in order to get it to work.

We moved from iMail to SmarterMail when SmarterMail was on version 4. Instantly, our mail issues went away and we could focus on the rest of out business.

We had problems with upgrading to v. 16 so we downgraded to v. 15.

This is a very powerful, and cost effective mail server. I've used this for over 10 years and have seen VERY frequent, non-stop upgrading of features this whole time. Cost is very reasonable compared to other solutions like Exchange.

There's really nothing I can say about this. I used to not like the mobile integration, but SmarterTools REALLY improved on this.

Very easy to use, easy to set up, easy to make changes ot users but missing some key features that would make it much better.

The cost is great, it's very easy to use and very easy to set up. We also have very few issues with it, very solid product.

Some features are missing that seem like simple fixes. You cannot make mass changes, you cannot ask for mass reports for simple things like, are these users forwarding emails, are these users sending emails. You can go into each individually but mass reports are missing.

I Have used Smartermail for 5 years. It works flawlessly and allows me to organize our expansive emails and also provides a very secure system,