Categorie:
Software de rastreamento de e-mail /
Yesware Reveja
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Excelente | |
Boa | |
Média | |
Mau | |
Horrível |
The Yesware Email Tracking Add-in allows users to craft, send, manage and improve personalized email communication to those outside their organization. To do so, Yesware brings powerful features including email tracking, customizable email templates, CRM integration, and automated email Campaigns to users.
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Comentário deixado em 04/09/2020
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Comentário deixado em 04/08/2020
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Valuable insights on prospect interest.
The email tracking. Knowing when emails are read and how often they are viewed helps understand prospect interest.
An alert pops up every time you view the email you are tracking. This can get annoying and clutter your alerts. The additional features like templates aren't explained very well. I'm sure I would like them, but I don't because of the fact I'd have to teach myself.
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Comentário deixado em 04/08/2020
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I want to love yesware. I've been using it for over 3 years, at 3 different companies. It does the basics pretty well--set-up and send mail merge, schedule future emails, and store templates. The problem is that as much as our team has asked for features to increase the customizability of emails, time of send, etc...we have not gotten them. The yesware team asks for a lot of feedback, and we give it. But unlike other software companies I give feedback to, they don't seem to actually take the feedback.
Easy to get going, easy to use for basic mail merge and template needs. Team functionality is cool.
Lack of customizability makes it frustrating for more advanced users.
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OpenBook
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RigER - Boost Oilfield Rentals
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Paymo
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Oracle Right Now
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Comentário deixado em 04/08/2020
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The first thing that attracted me to Yesware was the email tracking feature. That gives the sales rep the ability to know when things are happening on the side of the potential client so you can act on it.
Yesware is very user friendly which makes it easy for adoption within a sales team. Not only the web version of the product but the chrome and gmail add-ons work really well. Additionally the feature set is very powerful and makes the lives of any sales/hunter/prospector easier.
There is not much (or anything) to dislike about Yesware. It is a very rounded product and I have never had a single issue with it. I would like to see a native mobile application so I can work better on the go.
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Comentário deixado em 04/07/2020
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Comentário deixado em 04/05/2020
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Yesware makes me more efficient and effective as a salesperson and relationship builder.
First of all, the email tracking feature of Yesware has been life-changing. I no longer have to try to read a client's mind or guess when the appropriate time to follow up is. Beyond follow-ups, I can also track email performance, which is an incredibly powerful advantage to have when half of your job is through email communication.
I wish it was more customizable, but overall I have gained so much from using this software.
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Comentário deixado em 04/05/2020
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Fantastic as long as you are OK with some problems with CRM.
I was introduced to this software at my first SaaS job, and wish I had been introduced to this at the beginning of my career. I love knowing when a prospect is opening my emails and forwarding it within an organization. It also allows me the opportunity to reignite cold conversations.
Didn’t integrate too seemlessly with SFDC and customer support is something left to be desired.
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Comentário deixado em 04/04/2020
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Comentário deixado em 04/02/2020
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Comentário deixado em 04/01/2020
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Yesware was one of the original pioneers of software for salespeople. While it's become increasingly competitive, I'd still say it's a great choice, especially for reps who are responsible for the full sales cycle, reporting and forecasting for themselves. Now standard features like email analytics to let you know a prospect opened an email or clicked a link were magical. Since they've layered on a bunch of other features like dialers, step cadences, predictive analytics. In the end you have a lot of choices here, but I recommend taking them up on their free trial period and decide for yourself.
Fast time to value
Driving teamwide adoption can be a challenge
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Comentário deixado em 04/01/2020
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I was looking at a tool for tracking emails as Google email tracking and streak did not work very well.
It is very easy to use and light on the system.
The support is not so great. I did not get to see 24 hour phone or chat support which disappointed me. They can bring more features compared to other tools in the market.
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Comentário deixado em 03/30/2020
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Tracking essential email insights to better cater future outreach.
It served it's purpose well and provides essential insight into email opens, clicks, and other forms of tracking.
It'd be great if there were a feature that could parse out which email or language was most effective in your outreach.
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Comentário deixado em 03/30/2020
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Comentário deixado em 03/29/2020
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Comentário deixado em 03/29/2020
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The most robust email tracking software with the most reasonable price tag.
Email tracking is a huge deal for us. While most CRMs offer it, they don't offer the ability to see who opened the email if you sent it to more than one person. They just tell you "someone opened your email". This was annoying to us so we found Yesware. Not only will it tell us who opened it, when, where, on what but it can also do amazing things like tell you if/when someone opened your attachment, how many times, AND (here's the kicker) how long they looked at the attachment. After the free trial, which is an ample 30 days, we were hooked. Oh! The notifications! Most systems gave us notifications in their system so we would have to keep going back to see notifications. Yesware gives me popup notifications, in real time, no matter what I'm doing on my computer so I always know when someone opened an email. Also, the price is not bad. It's really worth it.
It takes a while for the system to learn who is who. After a few emails though, it can tell me "Customer service opened you email" instead of "someone at Company A opened your email".
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Comentário deixado em 03/28/2020
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Easy to use and share with others to use. Provides great data on email tracking!
Yesware seems to have the best email tracking - telling you exactly who, when, and where they opened the email. It was easy to set up, use, and get data from it. One of my colleagues used it for months and was able to share with us exact details from her cold emailing to help us refine her approach and be more effective. It's also one of the first I think that started doing this and it makes a huge impact when you're sending hundreds of emails a week, like we often do in our company.
My only issue with yesware is that it seems other software has very similar features built in. Many people add email tracking - for example, we also use Nimble which has email tracking, and many other CRM's do. Yesware is simpler, more tools and data, but for our specific company I have a hard time seeing the extra value and paying for it when we already have the same basic service (email tracking) built in.
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Comentário deixado em 03/27/2020
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Overall the experience has been very good. We have an inside sales team who use the tool and they see many benefits from it, including boosting productivity and tracking the opens/clicks that they get from campaigns and templates.
The interface is very user friendly, with an attractive appearance. I think the layout is logical and it's easy to find what you need, even though some functionalities don't appear to be accessible from every page, which would be useful (for example, from the home page you can access templates but not campaigns). The reporting is useful but could be more extensive. What I find the best thing about this tool is that you can train a novice o use it in an hour, and they can really boost their sales productivity by setting up campaigns and templates.
It would be useful if you could create a signature block which can be inserted into new templates (similar to Outlook), because when you copy/paste your signature into a template it requires a lot of formatting. I have used a similar tool called Tout and this was a good feature of that tool. Also, to insert an image you need to use a URL which is not easy to do and I feel it makes the process of inserting them too complex.
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Comentário deixado em 03/27/2020
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I love it so far. Have only been using for about 6 months but so far so good! Learning how to use it more efficiently day in and day out.
I like this software the most for business development. It allows me to have multiple people within 1 canvas email to where I can not only track the success of the outreach but create multiple touches to keep traction going.
I have had a couple of issues uploading CSV files into the system but other then that have not had any issues at all!
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Comentário deixado em 03/26/2020
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Yesware has made my job so much simpler. As a template, the fields where I need to enter information are shown as RED if I forget to enter the proper information there, which makes it really easy to catch if you do a quick scan of the message before pressing send. Possibly my favorite feature is that you can share the templates with your team, so everyone doesn't need to create their own.
I rely on "canned responses" a lot, and Yesware makes it so easy to personalize those responses by creating more of a e-mail template than a canned response. You're also able to track what e-mails templates get opened most frequently which is really beneficial when trying to figure out if your subject lines are effective.
I've only been using this software for a few months, and have not yet encountered anything negative about it.
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Comentário deixado em 03/25/2020
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Comentário deixado em 03/24/2020
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This does save us about 50 hrs of straight emailing time per month!
Helps our office admins send out the same replies and answers to many clients every day without having to type them fresh (using yesware templates)
Can be a bit kludgy at times, working within Gmail. We often have to draft and format our emails in gmail itself, then paste over to a yesware template to preserve the exact formatting we want.
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Comentário deixado em 03/23/2020
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Comentário deixado em 03/23/2020
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Comentário deixado em 03/22/2020
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This has been a great took for my position, it has helped me maximize my efficiency and maintain effective communication. I would highly recommend to anyone that interacts with clients or prospects on a regular basis.
The best features about this software is how it helps you remain on top of your tasks. The ability to remind yourself of certain threads at the right time has ensured better communication from myself to clients and prospects.
I don't think that the scheduling meetings across timezones feature was designed all that well.
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Comentário deixado em 03/22/2020
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Comentário deixado em 03/22/2020
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It helped me target customers that were actively interested in my message. I then knew who to focus on following up with.
I enjoyed that Yesware allowed for email tracking. When someone opened an email, you were notified. You understand that the subject line worked! If they open multiple times, you know they are interested. This helps significantly in the sales process.
I did not find many negatives, although it almost seemed like an ad after installation.
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Comentário deixado em 03/20/2020
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Comentário deixado em 03/18/2020
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Yesware provides quick reports on the campaigns and tracking helps us understand the customer.
We just need to import the leads and set up the campaign emails. Yesware does the rest of the work. If the leads don't respond to our first email it automatically sends the followup emails as per the schedule. Yesware is a right fit for those who work on cold leads.
Customer support responds after a day if we send any queries through email.
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Comentário deixado em 03/18/2020
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Comentário deixado em 03/18/2020
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Overall the platform saves us a lot of time and great for creating campaigns.
Really good for insights i.e. you can see when someone has clicked on an email and also the links they are clicking on. Templates are great too and all mobile responsive.
Not many negatives, but sometimes I have found the reporting to be quite complicated. Could do with simplifying a little bit.
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Comentário deixado em 03/17/2020
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Comentário deixado em 03/17/2020
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Comentário deixado em 03/16/2020
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Comentário deixado em 03/16/2020
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Though it has its bugs and lots of features made for salespeople, I namely pay for it to use its email tracking tech. For my business purposes, this the most needed feature and since using email tracking, it's hard to remember what biz email was like before.
I like the fact that unlike most email tracking programs, Yesware actually plays nice with MSFT Outlook. Most of the compeition is gmail only.
Bit of a resource hog. Also it sets off false positives with my anti-virus program and sometimes it crashes outlook.
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Comentário deixado em 03/15/2020
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Comentário deixado em 03/14/2020
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Eliminate the adminstrative work in Salesforce, allowed for great email campaigns, easy to use templates and a pretty accurate view of how many times people are opening my emails.
Amazing integration with Salesforce - makes the administration side of things easy.
I am just exploring their trial version. So far have not come across anything that is a big detriment.
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Comentário deixado em 03/14/2020
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Enabling sales team to connect more closely with their prospect pools.
Check open, open rates, send later, templates, batch send using templates. This software has it all. Even works on Gmail and Outlook. Customer service also very responsive.
Enterprise edition is not cheap, but is probably worth it.
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Comentário deixado em 03/14/2020
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Comentário deixado em 03/14/2020
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Yesware is awesome but I'd prefer a software integrated with our marketing and CRM software of choice.
Works just fine. With Yesware I'm able to keep track my sent emails and deliver better follow-ups with its templates.
It's kinda expensive and not integrated with marketing and CRM softwares other than Salesforce which limits its usefulness.
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Comentário deixado em 03/13/2020
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Comentário deixado em 03/12/2020
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My team finds Yesware indispensable. Flexible product to help sales teams save time, become more effective and win more deals.
Good email and document tracking, robust analytics, and easy automation.
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Comentário deixado em 03/12/2020
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It saves so much time on admin stuff. Allows me to personalize every touch point with my pipeline and keep track of everything!
Ability to schedule and track emails, use pre-made templates, see how many people opened your email. gmail integration is a plus too. Also they send you a TON of super useful marketing and sales-related resources.
Nothing really, it’s a great tool! I just wish it showed me who exactly opened an email when it was sent to multiple recipients.
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Comentário deixado em 03/11/2020
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Comentário deixado em 01/30/2020
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Overall, I am very happy with the results. I renewed without a moment's hesitation.
It allows me to know exactly when someone has opened an email I have sent. When I call shortly thereafter, they often say, "I was just thinking about you" -- especially if the email was sent days or weeks earlier.
When you send an email to multiple people, you don't know which of them opened the email. I often send several emails instead of CC'ing to overcome that.
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Comentário deixado em 10/01/2019
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I’m a big fan of yesware and hope future companies I work for invest in it!
I use this software to track my emails. It’s great to store templates and to see when people open your emails. It’s made my email cadence very easy!
There are no cons. I will say sometimes I emailed myself to my personal email and it would say I opened it when I did not but that’s all.
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Comentário deixado em 08/30/2019
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Comentário deixado em 05/27/2019
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I love Yesware and tell people to use that all the time!
Love that I can see when a client opens an email and clicks on a link.
sometimes there are issues with connecting
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Comentário deixado em 03/07/2019
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Yesware has been an integral part of my sales funnel success. When I've needed to speak to someone, they are always there to answer questions & assist.
Excellent product & value. If you want to close sales this will help you! Know exactly who is opening your emails, clicking to your website, and checking you out on social media.
No cons so far! Long time user with no issues.
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Comentário deixado em 02/12/2019
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Comentário deixado em 12/19/2018
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Comentário deixado em 12/05/2018
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Yesware gives our sales team extra insights about emails they send as well as time-saving tools to follow up and remind prospects.
It is eye opening to be able to track emails you send and the clicks and opens they generate. By knowing what happens with your emails on the receiver's end, you change your followup strategies.
Nothing we not like about Yesware. We're not using the Campaigns feature as we have other software for that, and that is not their core functionality.
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Comentário deixado em 12/05/2018
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Great software. Best part is the email end up in the primary inbox of gmail users
Great tools for email marketing and campaigns. It has all the features one would expect and they have improved the accuracy of the email read notification
Would be great if we could add individuals to an existing campaign. Also there is no feature to stop an ongoing campaign until all the active recepients have been removed.
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Comentário deixado em 12/04/2018
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Comentário deixado em 11/27/2018
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I use it daily and it helps so much with my day to day prospecting.
I like the template holder and the fact that you can edit each template.
I wish it showed who opens your emails internally in your company.
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Comentário deixado em 10/11/2018
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Overall, I think it's a great tool that accomplishes what you're hoping to get out of it.
I love that I can create my own personal email sequence with content that I create. Quick, simple and easy to use. Great user functionality.
I did not experience and major problems. The tool worked as well as I needed it to.
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Comentário deixado em 08/14/2018
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I'm using Yesware's templates to send many mails from testdome.com every day, and it's been a very reliable tool.
Good solution for email templates - easy to set up and use. Good email scheduling and tracking.
Reformatting links used in templates. Email scheduling could be improved by adding "Send in X hours".
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Comentário deixado em 07/24/2018
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Comentário deixado em 07/05/2018
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Comentário deixado em 06/30/2018
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Comentário deixado em 06/05/2018
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Comentário deixado em 05/17/2018
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Comentário deixado em 05/04/2018
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YesWare helped our business grow by setting up effective email campaigns. From newsletter style emails to cold prospecting it's a wonderful application for email management.
Email tracking is very well laid out in yesware and you can even sync them to third party applications like Salesforce. The email tracking is by far the most useful method of tracking metrics vital to a campaigns success. Open rate, reply rate and bounce rate are essential to mark.
The grouping of certain metrics could be better, and the template editor should be more robust. I'm sure there's a way to do the templating externally but I feel this shouldn't be required for such advanced software.
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Comentário deixado em 05/02/2018
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A great email drip campaign manager. This helped us with lead generation and prospecting.
The interface is reasonable to use, the cost is acceptable and the features are useful. A successful drip campaign is a valuable tool in the world of digital marketing and YesWare allows us to create beautiful layouts with targeted emails.
There are some limitations it can encounter with Gmail in terms of how many emails it sends at once. This is mostly a Gmail issue I think.
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Comentário deixado em 04/24/2018
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Let's me know whether prospective clients opened up any or all communication that I sent them. Love this product!!!
1. The product's cost/value proposition is one of the best out there. 2. Instantly, Yesware provided value by informing me whether a prospect opened an email or not.
1. Some additional information about how Yesware would integrate with other CRM's would be helpful...however, I can probably Google the answer.
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Comentário deixado em 04/10/2018
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Comentário deixado em 04/10/2018
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Comentário deixado em 03/09/2018
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Comentário deixado em 03/01/2018
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Convenience & delivery confirmations.
1. Email delivery confirmations are SO helpful. The instant notifications are great as well as the ability to find delivery details on a specific email in history. Plus, not requiring a read receipt to get the confirmation is huge.
It doesn't play well with my Gmail screen - it covers the bottom of the email where my email attachments normally show up - so it's hard to verify the right attachment is attached - or to delete it.
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Comentário deixado em 12/20/2017
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You get real-time notifications when someone opens your email or clicks on a link in them which is very helpful when you have to follow-up with someone. I also keep email templates which saves a lot of time when reaching out to people.
Real-time notifications when someone opens an email or clicks on an email. I also like that you can save and easily re-use email templates.
I wish the interface was a little easier to use and the reporting software was more straightforward.
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Comentário deixado em 12/15/2017
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Simply to use, saves a lot of time to communicate with your prospects. The software is being updated and developing with time, unlike other vendors who do not update their platform.
It offers a lot of features, interface is intuitive and it is very easy to use. It gives you the option to save your templates, insert them when needed and saves time to communicate with your prospects.
Sometimes the emails do not populate correctly and lags. For example, the name does not populate or the template.
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Comentário deixado em 11/14/2017
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Comentário deixado em 11/10/2017
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Yesware helps me be efficient, effective and productive as a sales rep. I also am able to see which emails perform the best (both individual and on a team basis). Knowing when someone opens or clicks an email is great leverage in the sales cycle! I of course never mention this to the prospect, however it allows me to manage my pipeline effectively.
The visibility created from email tracking is extremely useful! I love knowing when someone opens or clicks on an email. In addition, I save a ton of time by using the templates feature. All my emails also sync directly to Salesforce, which saves a ton of time and energy and keeps me organized! Mail Merge and Reporting are also neat, although I use those less frequently.
The email editing software is a bit wonky on the web, but works great within gmail. That's really the only con I have - everything else is top notch!
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Comentário deixado em 10/11/2017
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Comentário deixado em 08/12/2017
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Comentário deixado em 12/08/2016
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Yesware is a very useful email monitoring tool at a great price. I have been using this for about 2 years and I enjoy the tracking and templates.
email monitoring.
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