Excelente | |
Boa | |
Média | |
Mau | |
Horrível |
Repsly is the only retail execution solution to centralize brands' sales, observational, and in-store data, connecting store-level activities with their impact on sales. More than 1,000 teams in over 80 countries drive execution and sales in the field with Repsly.
GPS gets the location, posting pictures
Reports about efficiency of timing use by each representative by Repsly on 20/07/2016 Thanks Ivan, we truly appreciate the feedback and kind words.
user friendly
Filtering capabilities by Repsly on 20/07/2016 Great feedback Sandra! Our new reporting is being released in 4 days, so if you'd like to get in touch with Matt, he'd be happy to show you all the new capabilities it offers!
Forms can be created to make what needs to be done a lot easier and to the point
glitches and sometimes you can do one thing one way and have a different outcomes, can be inconsistent by Repsly on 05/04/2019 Hi Shawn, thanks for your input! We have made significant bug fixes since September 2018 which should improve your user experience. Please visit our Knowledge Base for more improvements updates https://knowledge.repsly.com/hc/en-us
Easy to use makes your job fast and well done
I cant said nothing negative with my experiences by Repsly on 22/08/2018 Hey Juan, thanks for the great feedback! Happy to hear you are getting value from the tool.
Excellent program (app) for online orders , and monitoring of sales, easy to use, best management solution monitors field reps and manages the data they collect.
It sis much easier to keep all information in one place.
The fact you can only take a couple pictures inside the question area. by Repsly on 27/07/2016 Thanks Jeff! All the features available in the full version of Repsly should be available in the trial version. If you have any feedback on what specifically you didn't enjoy about the trial, we'd love to hear it! We're glad you're enjoying the product now that you are using it on a regular basis.By default, Repsly limits forms to 5 photo fields, but if you need more we can adjust that limit--just give us a quick call!
Its very intuitive and easy for field reps to use with little explaining.
The exporing of data is a little clunky and getting all of the tags and forms in place properly has been the biggest challenge. I also don't like how the billin works. I originally selected 3 licenses for my full time team and bought them for the entire year. I have since added some part-timers and was forced to purchase annually even when they only needed it for a few months. You need more flexiblity in your billing. by Repsly on 20/07/2016 We're really glad you're finding Repsly helpful for ProYo Mike! We're currently working on providing more billing options for our customers, and we'll be sure to keep you posted as things go live.
Easy tracking of representatives and customized reporting made this a standout against similar products.
Some report exporting was limited during my use of the services, however, it never became an issue and all data was available with some work.
Value for the money
Nothing by Repsly on 01/08/2016 Thanks for the kind review David!
Customizable to every industry. Ease of use and ever evolving..
Customer support could be better.. they have switched out our direct contact several times.. by Repsly on 21/07/2016 Thanks for the kind words Kevin!
The ease of use. Our Reps love this software and app that makes it easy to communicate. leave notes and submit orders and is a great overall CRM.
atypical programming errors took a while to fix/adjust. Some features would be nice to have added. Wish we could change the export output to only export certain values/fields. by Repsly on 22/08/2018 Hi Mike, thanks for leaving positive feedback about Repsly. We're excited to hear that it's saved your team time. We've flagged your export issue to our product team, but in the mean time don't hesitate to contact [email protected]
I like the reporting functions most as well as how easy the system is to use.
I don't like some of the upgrades they have done as the system doesn't flow as easily. For example when you scroll through pictures now you can only scroll to a certain point and no further. previously you could scroll down as much as you liked. by Repsly on 21/07/2016 Thanks Byron, we're really glad you're finding Repsly useful for management and reporting. You should have unlimited scroll in the photo gallery, so we've let your dedicated support rep know about the issue, and they'll be in touch!
Looking forward for future updates.
User Friendly
Wish it had the ability link with quick books by Repsly on 21/07/2016 Thanks for the great review Suzana! We added Quickbooks Online full integration not too long ago, if you'd like some help getting it set up please feel free to reach out to us.
The simplicity of managing the sales rep.
There is no 1 button solution to organizing a report. I assume some developments has to be done. by Repsly on 21/07/2016 Hi Tetsuro, our new reporting dashboard gives you a quick way to organize all your forms and analyze the data collected within them. Check it out if you haven't already, and get in touch with us if you have any questions!
Easy implementation with no system integration requirements. App is user friendly and constantly updated.
The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.
Ease of use, manager dashboard, flexibility to change form fields, ect.
Some bug issues but our rep has been great about guiding us how to resolve. by Repsly on 21/07/2016 Thanks so much for the nice words Christie! You can export data for specific clients with Repsly, and should be able to see all the photos ever taken for a specific customer, so we'll have Matt get in touch. Thanks again!
The level of customization was a large selling point for my company. It enabled us to track only the information that we felt was most valuable. The GPS features are beneficial for verifying work is being done properly and in a timely manner.
The exporting of data was not as simplified as I would have liked it. I would like to see a more comprehensive system for exporting data in the future. by Repsly on 21/07/2016 Thanks for the review Scott! Our team is hard at work adding new features all of the time--so keep an eye out in the near-future, and please reach out to us with anything you want to see in Repsly!
He is friendly and efficiency to be use especially when you plan your day,week,monthly customer call report it actually reminds you with the schedule that you need to follow.
Its a tool that give one enough time to get going with your work.
Ability to track sales staffs activities.
Lack of ease of contact information. Would like to see this area expanded. by Repsly on 05/04/2019 Hi Donald - thank you for your feedback! Please refer to our Knowledge Base for more information on how to best use the Repsly's features https://knowledge.repsly.com/hc/en-us
how easy it is to manage each reps activity
tends to crash every so often. by Repsly on 20/07/2016 Thanks Alicia, we're constantly working to improve the app, so keep an eye out for new features soon!
The ability to sort out different areas of the city for reports purposes and showing the activity locations on the map to clients.
Nothing... In the earlier years of Repsly, I didn't like how to access the photos but that all changed with the update. by Repsly on 22/08/2018 Hi LaMar, we're thrilled to hear that Repsly is helping your company close more business. Thanks for the positive feedback!
It is extremely user friendly.
The response time on questions or concerns related to billing.
Ease of use! And mobile app is really customer-friendly too, so when on field, it can be used with same ease of use.
I think that it is time for your developers to go to the next stage, and offer us something new, now when everything seemes to work fine. by Repsly on 21/07/2016 Thanks Mihovil! We noticed you're still using classic Repsly app. We recently came out with "Repsly Mobile CRM", which you can find in the app store. It has tons of new features, so be sure to let us know what you think!
Very user friendly and intuitive, works offline (very important for remote places with no Internet access) and can give you an overview of any point in time with just a click on a button
While I understand the importance of data integrity, I do wish there was a "super administrator" power to delete places because unfortunately some of our reps have overtime duplicated places or added incorrect places which does dilute the overall database.
It is easy keep track and record of your work at all time
Your employer can actually see your work by Repsly on 22/08/2018 Hey there, thanks for your positive feedback!
Ease of use. Geo Tagging.
It is priced in US dollars, my currency moves wildly against the Dollar so no consistent cost. by Repsly on 21/07/2016 Thanks for the feedback Murray!
The GPS and the reports
The download of the reports can very few filters by Repsly on 21/07/2016 Thanks for the feedback Eugenio!
Very User Friendly.
Pay Per Device Requirement (we have a technician team that alternates field time, therefore only require 1 account to be shared and used by whoever is in field)
I can send a "specific" task or survey to the field and I can refer back to previous visits and tasks.
When you go into pictures it needs a scroll feature so you don't have to open and close each individual picture to see it. by Repsly on 21/07/2016 Thanks Jerial! Appreciate the kind words.
On very rare occasions, the software will get stuck loading on the screen when you first open the app. After restarting my phone or contacting the fantastic customer support team, the problem always gets resolved. by Repsly on 22/08/2018 Hi there! Thanks for the kind words and positive feedback. We have flagged your issue of load speed to our product team. Glad to hear you've been able to get help from our support team.
I like the way it captures my stores and info and form data
I would like a way to tag pictures on website by Repsly on 27/07/2016 Thanks Letrice!We're always adding new features and a huge consideration when we do so is our customer input, please shoot us an email if you think of anything else!
The software for the most part works great. It has certain bugs at time that are to be expected with any app. The company is quick to fix any issues tho. by Repsly on 22/08/2018 Hey Josh, thanks for the extremely positive feedback! We're happy to hear that Repsly is helping shave hours off your admin time. As always, please contact [email protected] if you're experiencing bugs within the app.
Clear. Easy. Simple. Nice design. Easy to change things you need.Ease of use for reps and managers. Easy data tracking. Nice and full daily reports. In one word - P E R F E C T.
The only thing that sometimes knits my brows is some tiny bugs, that appear after some updates. But the good thing is they work on them really fast and fix asap.
Precisão
Finding specific data by Repsly on 20/07/2016 Thanks for the feedback Muris, please feel free to contact us and elaborate on finding specific data!
Route optimisation helps me view my clients in the most efficient order.
We are unable to log customer visitation details and notes for an earlier time. Sometimes we have the need to log a call for yesterday or from a week ago, however you can't add any visits earlier than the current day by Repsly on 22/08/2018 Hi Vernon, thanks for the great feedback! We've informed our product team of your issue. Please contact [email protected] if you need immediate assistance with a problem.
I like the camera function. It doesn't take up space on your phone or tablet.
Some Reps gave issues with calls dropping. by Repsly on 21/07/2016 Thanks Damita, we'd like to understand what you mean by 'calls dropping', so our support team will be in touch!
The product is easy to use very legible and it has an easy flow to the questions. When taking pictures, it is very easy to attach before sending.
It still carries the old review, making the user confused at times. by Repsly on 22/08/2018 Hi Isaac, thanks for leaving a positive review! We've passed your suggestion along to our product team. Please reach out to [email protected] if you're experiencing usability issues.
Cloud based and easy to use.
Pricey with all features by Repsly on 21/07/2016 Thanks for the review Milan, we're glad you're enjoying Repsly!
Ease of use and the fact that the information is easily exported and compiled.
Some features- like the inability to upload multiple photos at a time- can make the app a little tedious at times. by Repsly on 20/07/2016 Thanks so much for your feedback Tabatha, we'll keep you updated on new features!
Lets you know what businesses are close by, great for prospecting.
none by Repsly on 20/07/2016 Thanks for the kind words Robert. The prospecting feature has been a huge hit so far, and we plan to continue improving on it as well. Please feel free to reach out to us with any feedback you may have!
- Extremely easy to use for both reps and back-office users
- I would like to be able to customize the dashboards to the specific needs of my company
That you can get every single information you want in just couple kliks with your mouse.
There is not such a thing. by Repsly on 25/07/2016 Thanks Teo!
I like that you can use it on your phone and tablet. I also like that I can use the backroom. I like that the program is in real time.
Sometimes there will be a glitch when using it. This doesn't happen often but when you are working in the field this can be a issue
I like being able to check in on my workers and be able to go abck and compare dates and store visits
I would like to be able to manage from the app and not just the website by Repsly on 22/08/2018 Hi Abbey, thanks for the great feedback! We've informed our support team of your requests. Don't hesitate to contact [email protected] if you need immediate assistance with an issue.
I wish there were some features available that currently aren't. I really want to have the ability to auto-fill specific questions on forms, not just the entire form or not. We have brought this up on a customer service call months ago and were told it was going to be explored but never got any follow up. by Repsly on 22/08/2018 Hi Tim, thanks for the great review! Our product team is aware of your request. Please contact [email protected] if you need additional assistance.
We would like for the reps to have the same access on their laptops that they have on their phones for scheduling. by Repsly on 22/08/2018 Hi there, thanks for letting us know how much your reps enjoy Repsly! We've informed our product team of your suggestion.
Gives a lot more transparency, record keeping is easy
Integration with popular ERPs is not there. by Repsly on 22/08/2018 Hi there, thanks for the great feedback! We've informed our product team of your request for more integrations.
Easy to use, easyto install. It gives a full view of the sales cycle
It is not fully adapted to customers outside USA. VAT number is not existent in the software and in Europe is the only way to identify companies. You did not think about it and this generates many problems to european companies. by Repsly on 22/08/2018 Hi Rodolfo, thanks for the kind words about Repsly! Happy to hear that you see the value of the tool. We have dozens of clients across Europe; please contact [email protected] if you need assistance.
Very good value for money. Very technology focused, and captures all the needs I have in tracking a rep.
Honestly I can't think of much. Putting pictures into the regular/automated reporting options would be huge. Also, working with retailers to constantly have the current stores in the system rather than brands having to curate it themselves. by Repsly on 22/08/2018 Hey Adam, happy to hear that you're getting so much value from Repsly. We've informed our product team about your suggestions. In the mean time don't hesitate to contact [email protected] if you need assistance.
Although I don't have any cons. I hope in the future we are able to upload small videos. But even without it, this app is 5 star! by Repsly on 22/08/2018 Hi Timmetria, thanks for leaving a great review of Repsly. We've passed your suggestion along to our product team.
the easy that is to install on the cell phones of my employees an the accuracy to find out where and what they did.
Sometimes the pictures takes long to be updated by Repsly on 22/08/2018 Hi Leonardo, thanks for the great review! If you continue to experience trouble with photos loading feel free to contact [email protected] We're happy to hear that you're seeing return on your investment in the tool.
A lot of times it doesn't seem like the gps is correct. Have to physically search for some places. by Repsly on 22/08/2018 Hey there! Thanks for the feedback. We're happy to hear Repsly makes working while traveling easier. We've informed our product team about your issue with GPS. Feel free to contact [email protected] if this is a recurring issue.
I haven't experience a problem so far.
I like the fact I can take pictures and they are on the App and not using up storage on my phone.
I would like to see more of my history from previous use. by Repsly on 25/08/2016 Thanks for the kind review Lynn! Repsly stores all your work history indefinitely, so you should be able to see back as far as you'd like. If for some reason there's any difficulty with doing so, please give us a call or shoot us an email!
Easy implementation with no system integration requirements. App is user friendly and constantly updated.
The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.
Great customer support, super flexible app, super-flexible program.
Not originally designed for advertising/radio sales, so we're working to mold it to us better.
Pictures and GPS are excellent tools to work with!!
Móvel
Old reporting was cumbersome
Simplicity of interface. Very fast information synchronization possibility. Forms creation smart procedure.
Yet, there is no possibility to filter Places by Representative. But I'm sure it will be added in the future. by Repsly on 21/07/2016 Thanks Mariam! We'll share the request to filter places by representative with product management.
FÁCIL DE USAR
Haven't experienced any cons yet by Repsly on 25/07/2016 Thanks for the nice review David! We're so glad to hear you're enjoying Repsly.
Real-time communication with staff and to note activities at clients and this become reporting item/s.
Nothing! :-) Support team takes care of these concerns as they may arise. by Repsly on 20/07/2016 Thanks Josef, you made us smile!
The PROS of Repsly are listed below:
The CONS of Resply from our point of view are listed below:
- Tracks everything - Allows you to see historical events
- Reporting on the back end could be more robust
Real-time. I had a buyer call me while at lunch, and I was able to go in on my phone, and send him a picture from the store he was requesting that my rep had just visited 2 days prior. I literally had the pic in his email about 3 minutes after he emailed me.... priceless.
Sometimes when hitting the back bar you have to start your search over as it goes back to the beginning rather then what you have already filtered to. by Repsly on 21/07/2016 Great feedback Jon! We're really proud of our new reporting feature that's in the process of being released, and it's sure to evolve very quickly in the near future.
fácil de usar
app crashed on andriod pretty frequently by Repsly on 20/07/2016 Thank you so much for the kind words Charlette! If a bug does happen to slip through our rigorous QA process, please reach out to Matt. We usually get things resolved extremely quickly!
the ease of use and the time it saves us
this not a con but we are looking into data plans for our I Pads which will allow us to send data on site. by Repsly on 21/07/2016 Thanks so much for the nice review Daniel! Let us know if you need anything and we'll be glad to help.
The ability to know where our sales reps are going each day. The in store pictures from our merchandising department have been a huge help.
We don't have any issues. by Repsly on 20/07/2016 We're glad you love Repsly Michael!
Helps me remember names, and product placements.
Some managers tend to rely too heavily on Repsly information for overall field rep management. by Repsly on 21/07/2016 Thank you for all the positive comments Max, we'll reach out to you to see what we can do to boost your likelihood to recommend us!
Easy to use and real time
none by Repsly on 21/07/2016 Thanks Gunnar!
Reports can include pictures
Not that user friendly- team must be trained and followed up with Backend limited