For a company that has it primary focus on retail optimization unlike a complete ERP system, I as a customer set higher demands on what this software offers in this field.

Usability and flexibility.

Company feels quite young still in 2019.

More in depth analysis of specific product trends at the touch of your fingers. Cut order and analysis time by more than 50%.

Multi year analysis of demand fluctuations within minutes. Very ease to build the table you want without having to combine data sources.

Inability to change the calendar structure to match the fiscal calendar used by the company. Results in the analysis provided by Relex to not perfectly align with analyses done outside of Relex.

Very good experience contra other systems I used before. Relex is much more smooth software which is quite intuitive and flexible.

It is easy to use and very intuitive. Easy to adjust to tasks or rapports.

There is not much to dislike in this software.

* Relex welcomes and manages each new customer as a long-term Relex-family member, which consists in a transparent, friendly and productive collaboration

1. COMPLETENESS – over the past 15 years I had the opportunity to implement and use actively various supply chain systems, however only with Relex there is a clear sense of experiencing a system which is smart and fulfils complete expectations of a world-class oriented supply chain function: a fast and transparent system with advanced functionalities which are easy to use

- The system is advanced and therefore requires supply chain methodology understanding by customer. However, Relex team is always available to explain in most user-friendly way supply chain theory and methodology and how system functions

1) The flexibility of the system to be configured at multiple levels to achieve desired results. I have found if I can dream it, the functionality is likely available through configurations adjustments.

The one challenge RELEX presents is due to the amazing flexibility there needs to be strong governance structure to maintain process control, best practices and keeping training materials updated. Being a cloud based it's not a real time system however through multiple feeds and RELEX's speed of consumption and calculation it's close.

Flexibility and ability to integrate with multiple data sources for a "one-stop-shop" helps our business streamline our forecasting processes. RELEX was intuitive and easy to learn. The RELEX team support is beyond any customer support I've ever experienced. The quick turn-around and overall positivity of our account support makes RELEX my favorite vendor that I've ever worked with in any industry. I'd recommend this software to companies of all sizes and across many industries for this reason.

Interface isn't friendly for small monitors/screens. It would be really helpful if we had the ability to click/drag to expand the homeview. Also, would be helpful if the column headers auto-wrapped so it didn't cut values off. The ability to have 2 RELEX internet windows up at once would be really helpful too. Alphabetically sorting the dimensions/parameters/metrics would be a HUGE help.

We integrated our multiple channels supported on different platforms into a single repository of merchandise data. Item information is reviewed, edited and approved before committing to our book of record item files. Allocations and replenishment is now automated improving the productivity of the planning/merchant team. Assortment planning has increase the overall productivity of our product development and design teams, helping to establish trend and line plans more completely and efficiently.

Key to the project was to have a single repository for merchandise data - Relex was able to solve this problem integrating Wholesale and Retail from multiple platforms. This is the central repository for all merchandise related information. We use Relex to edit item set up information for both retail and web prior to export to our Book of Record application. The product is cloud based with significant reduction in start-up costs. Relex is easy to use with basic training - sales people , merchants, planners and allocators all access Relex to manage assortments, purchases, replenishment and allocations. Relex worked with the business to create the appropriate workflow models for efficiency and accuracy. Finally Relex has increase our productivity in the merchant planning team through automation of allocations/replenishment.

I was hoping Relex could be our merchandise financial planning platform, given the rich data that is supported. Unfortunately this could not happen at this time - however, we do leverage exports from Relex to feed into our legacy planning application.