Excellent Redmine implementation, I really appreciate the Agile-plugins (burnup/burndown, Agile planning and Scrum board).

The system is reasonably fast, and good at what it does. Problems are responded to promptly (very quickly in some cases!). Over a 6 month period we reported three relatively obscure bugs, and all three were fixed within 24 to 48 hours. The core functionality is strong and reliable.

I started a Planio account almost a week ago and I was supported by a team with a high professional quality. All my requests are solved and within the agreed time.

I was familiar with Redmine, so when I moved to the cloud, Planio was a natural choice.

really satisfied with Louise Engel's customer service.

I've had multiple support emails to "Holger Just | Planio GmbH <[protegido por email]>",

The obtaining of reports in relation to the hours worked, the assigned projects and the organizational structure is fantastic. We continue using Planio for all our projects. It allows us to optimize operations more and more.

It is an innovative application that has an intrinsic project management under an agile methodology.

Care must be taken when creating schedules, letters, tasks or tickets for any team member. It can cost very expensive. Well, this application can generate reports with multiple filters. In addition, it is tedious to eliminate tasks once completed and transferred to the production line. They have notifications by email, but they do it in excess.

Planio is fast and responds to requests efficiently. I have been using the tool to carry all the processes in an agile way, I can not deny your valuable contribution. Agile projects benefit a lot with these products based on agile operations in scrum.

The notification of Planio by email is framed in the general standard of notices. I think it is a very powerful tool, but at the moment of notifying, we only assume that it marks the details of the cards and nothing else. They can improve in that aspect.

I liked it because it is simple, easy to use and has a lot of great features and even a free plan if you just need a personal management platform.

I'm using it for bug tracking and project management. Its simplicity is really great.

Sometimes there can be too many options or options that aren't explained well.

I found a minor layout issue with the new look and feel for the PlanIo Redmine site. I raised a ticket and within an hour I had received an acknowledgement of them being able to reproduce the problem and that an engineer had been assigned the issue. Louise Engel was the customer support person that I dealt with and she was very prompt and professional while handling this problem.

Actually I cannot say much about the tool yet, just started using it recently. I worked with redmine before and on the first impression plan.io looks like a very stable and cosistent setup with nice features like backup, agile board, timesheets and integrated repository. I chose it from many other redmine offerings.

Was using my own redmine cloud server instance but wanted something more stable and easy to manage for a corporate envioronment. Looked at Planio and another company. Both good, but the Planio UI is a more familiar redmine look and feel. The price plans are good, they actually have a free bronze plan which they don't advertise - good for 1 person operations. The customer service was very good. They were able to pull in my tasks from my old instance into the new instance, overnight. Then I had a couple of questions, and they always answered within a few hours. Note that they are in Germany so a question in the morning (US) might be answered same day, but one in the afternoon not until the next day. Response times seem good, so far anyway. I really like that they give you the repository for free - install tortoise on your clients and you have a managed, versioned, cloud repository in no time. Awesome. Oh, and the agile boards are included as part of their standard plans, which are very useful.

Works really well with our small team. Very powerful. Technical support first rate.

Very pleased with the service - no performance problems and everything integrates and works nicely. Planio truly shines with support however: fast responses and always of a high and very professional quality. I'd be more than happy to recommend Planio to anyone who is looking for a project management platform.

I would just like to thank you so much for the excellent customer service I have received from your member of staff Louise Engel. She has been very helpful responding to queries efficiently and effectively and always with great courtesy. She is an asset to your organisation.

The communication between the costumer and the company is very good. If you have any questions or problems you will get an answer right away. They help you with anything, big or small, and take you seriously.

Asked for support whether Git over HTTPS was supported. This seemed not to be the case, but they implemented it within 24 hours and it's running!