Categorie: Software de comércio eletrônico / Pepperi Reveja

Pepperi

Avaliações: 124 | Classificação geral: Boa
Excelente
70
Boa
42
Média
6
Mau
0
Horrível
6
Our B2B sales platform is built for large to enterprise, consumer good companies and offers a comprehensive commerce platform to consistently manage all aspects your omnichannel B2B sales. Empowering you to sell more, better and faster, our platform uniquely combines Sales Force Automation, retail execution, route accounting / DSD & B2B eCommerce into an integrated mobile solution that runs natively on all devices to maximize in-person and online B2B sales.
Comentário deixado em 04/10/2020
Skipper Munar

Would certainly recommend this to every company.

Incredible app, user friendly, hands down the best investment my company made.

I don't have any cons to write about.
Comentário deixado em 04/10/2020
Hallock Wickline

Easy ordering for sales reps

I love it runs on the ipad so well. It is fast and reliable and mobile. Up loading pictures is easy and fast

The back end is very difficult to setup. And you can't get help with the nitty gritty setup. I have been using it for 2 years and still can't get the setup perfect
Comentário deixado em 04/10/2020
Griffie Zhao

Overall it’s been good to work with. But being a one women show it’s a bit expensive for me to have next year so I’m not sure I will re new at this stage.

The fact it tells me year to date sales and how I’m tracking compared to the previous year.

It doesn’t have in the order column a space to put stock on hand.
Comentário deixado em 04/09/2020
Kenlee Aristil

Swift to implement, excellent price-to-feature ratio, easy to administer, simple SQL-driven integration, excellent customer support. Pepperi understands SAP Business One and stands behind their product. After the initial launch, the Pepperi implementation team worked with me on two niche-specific customizations and brought the same swift, affordable, professionalism to these small projects.

An excellent product, iPad, and Android, a fully considered integration architecture, and an expert implementation and support team.

Comentário deixado em 04/08/2020
Emerson Delpit

We used Pepperi's order management software in my father's wholesale business and it greatly impacted the entire way he runs his business. Highly recommended for anyone in the wholesale or distribution industry looking for efficiency and great customer service.



Comentário deixado em 04/07/2020
Wunder

Very easy to use. Great tool for taking orders, I use this on a daily basis.

Having issues with constant resync.
Comentário deixado em 04/07/2020
Zia Amert

Good accessibility and helps organize my sales records.

I like the way it keeps my records organized. The accessibility is great. I can keep track of my sales records easily.

This software sometimes crashes. Specially during the syncing process. There are times when it's very hard to synchronize even when the internet signal is strong.
Comentário deixado em 04/07/2020
Collins Moquin

Time saving and efficient, no need to do things manually like computation and we can use it for presentation.

Efficient and helpful to us, no need to do manual function to be able to make sale, just click on the items they need then automatically compute amount and processed order.

Issue on Internet connection ,when your internet provider has a slow connection then problem occur and it's external cons, the program is good an helpful.
Comentário deixado em 04/06/2020
Koloski

1. Great integration into ERP with many live features including CRM Activities and mobile receipt

It isn't a 100% fit for our business, but that would be a product you couldn't sell to anyone else, so it isn't a realistic expectation for us to have.
Comentário deixado em 04/06/2020
Laurie

This is one of the most seamless b2b e-commerce wholesale apps that I have used so far. It's basically an all in one app that does everything and integrates with all my quickbooks and salesforce apps really easily.

It's an all in one package. I don't want to repeat myself but the integration factor is something that is very important for me and with Pepperi it able to sync very easily.

Haven't found any yet. But will come back if there is anything that I think needs improvement.
Comentário deixado em 04/06/2020
Daisy

Pepperi's order management app has greatly helped are sales teams increase sales through enhanced CRM. This is a must have sales rep app for enhanced order taking and mobile merchandising.

Easy to use and highly customizable. Able to use both online offline.

Comentário deixado em 04/06/2020
Franklyn Tamlin

Organization and ease is what I benefited from this software

It's easy to see what product we have in stock in order. Color codes are great too. I also like how they hold all my accounts in alphabetical order and number!

It glitches once in a while or it freezes up on me in the middle of my order. I would say that's my only concern, but it's not like my order is completely lost. I just have to reset the app again.
Comentário deixado em 04/06/2020
Berte

Order writing and order data management

Best thing about Pepperi is access to detailed current inventory. Search functions are amazing for writing smart orders based on various product features. Having product images very helpful. Detailed nature with so many viewing options make this app easy to review orders before submitting. Order details screen is on target as is ease of emailing orders directly from the app.

Needs product availability dates. This is a pretty huge miss and I'm not sure if it's available and we aren't using it or if the app is just lacking here. Inconvenient to have to call in to customer service to confirm availability.
Comentário deixado em 04/05/2020
Genna Nazari

Pepperi is really easy to use and very simple!



Comentário deixado em 04/05/2020
Butcher

It works really well for our company..

Customizable. Easy to use

If the Internet is down its hard to send an order.. more a service provider issue
Comentário deixado em 04/04/2020
Cross Rini

The ease of creating an order for our clients.

The difficulty to contact with a "real person" of the support to try to fix some issues.
Comentário deixado em 04/04/2020
Mirabelle

The ease of use in the order entry and That it keeps history in numerical order! I also like that you can have it on any device.

It could be how my company uses it, but I wish each unit would show the proper colors with the proper color codes and pricing. Also I wish that on the order sheet, backorders were listed in red text.
Comentário deixado em 04/04/2020
Coridon

Functionality is great, can do lots of things and extract lots of information easy to use, looks great. Customers find it easy to use so enjoy the process

Sometimes strange things happen when there are updates and implementing new things can be difficult if you don't have an IT dept. information on products is difficult to read.
Comentário deixado em 04/03/2020
Corly

The ease of use in the order entry and That it keeps history in numerical order! I also like that you can have it on any device.

It could be how my company uses it, but I wish each unit would show the proper colors with the proper color codes and pricing. Also I wish that on the order sheet, backorders were listed in red text.
Comentário deixado em 04/03/2020
Doykos

no more paper catalogs and increase sales

ease of use, great support and heaps of available information to fix most problems

a bit complicated for first time users, lack examples of some set ups
Comentário deixado em 04/02/2020
Deloris Mazey

Pepperi's order taking app is very user friendly for sales reps in the field. It helps both with sales planning and execution, and really acts as a mobile CRM --providing actionable insights for sales reps to utilize in meetings with customers. The app extends beyond this however --the e-catalog, which allows companies to upload multiple product images and information can then we given to B2B customers to deploy as a "B2B Storefront" from which distributors'/wholesalers' customers can then order from directly!

-Simple and intuitive user interface

Comentário deixado em 04/02/2020
Albright Butterweck

Reliable software with robust features and hopefully an aggressive evolution towards even better features and special industry requests.

Quality of the app (Reliable), as well as the constant evolution towards better versioning. Support is good.

Some features lack of potential:
Comentário deixado em 04/02/2020
Rickert

Heavy catalogs and laptop became Ipad weight.

Excellent apple app.

Customer support is pleasant, but in low availability, everything takes a lot of time.
Comentário deixado em 04/01/2020
Demakis Fauver

This tool has been really useful for my work, and since using it, I have increased in productivity, which in turn has made my company more money and helped me gain more leads.

Really easy to use..

Não consigo pensar em nenhum
Comentário deixado em 03/31/2020
Farrison

Online realtime orders and stock available is great. I'm able to check on stock quantities and also order point of sale

When it crashes, orders are at least saved, it's easy to use and also to navigate. Could do with a breakdown of sales on a pie graph

It puts returns total in as if it was a sales order. Target line should move according to weekly time schedule, the weekend included doesn't give an accurate indication of sales per day
Comentário deixado em 03/31/2020
Cahilly Thygerson

We have been able to grow our sales at trades show with the program for yrs.



Comentário deixado em 03/30/2020
Doralynne Hartsoe

Company is on the right track with it's ideas but the interfaces are clunky to use.

Many things aren't intuitive; required a lot of support from customer service (which was good).
Comentário deixado em 03/30/2020
Livvy

We have been able to grow our sales at trades show with the program for yrs.



Comentário deixado em 03/30/2020
Severen

This is not the first time I have lodged a complaint about this software provider, I previously had an issue with billing and it was only when I had written a review online that the staff at Pepperi contacted me and arranged the immediate refund of monies owing with the request that I take down the review. Upon receipt of that refund I withdrew my review but recognize now that the underlying issues with this company remain.

Pepperi served us reasonably well for near on three years despite overwhelmingly frustration early on when had been sold a service at full price for what was clearly still in development on android devices. It's simple in it's layout and easy for the sales reps to utilize in the field, however is limited in it's ability to fully integrate with a number of accounting software packages.

Customer service is terrible. Pray you don't have a technical issue on Friday or Saturday, the company being based in Israel shuts down for Sabbath. The company has a local representative in Australia for whom I've recently sent three emails, all of which I've received read confirmations, and still no response. Last year we sort assistance for integration of Pepperi order taking directly into Quickbooks to avoid duplication of data entry. The software doesn't provide this function and we were redirected to a local software developer who expressed disinterest. We noticed within the Quicken apps recommendations that there were a number of Pepperi alternatives which provided the integration and subsequently made the switch in January. In March, having checked the fine print, terms and conditions - we cancelled our subscription to Pepperi and requested a refund of the unused annual premium that had been charged in advance as we are entitled to under the observed terms. Two months later and numerous requests and we have still not received the refund or even acknowledgment of our request. We're now looking at pursuing civil proceedings through VCAT.
Comentário deixado em 03/29/2020
Thornton

Intuitive and easy to use. Back office a little less so, but very powerful. Great support. We were able to get to production with Pepperi in less than 4 weeks. All went smooth. Their product is very flexible so we could configure it to our specific needs.



Comentário deixado em 03/29/2020
Medovich

If it worked the way its supposed to it would be great, I paid for quickbooks integration and it has not been working for the past 3 months and it has cost me lots of time and money. I am looking for a different CRM app to switch to ASAP!

Terrible Customer Service/Tech support. You do not get what you paid for. Save yourself lots of headaches and do not waste your time with this app.
Comentário deixado em 03/27/2020
Torray Westerlund

Pepperi has really helped us increase the efficiency of sales people and sales in general. It is very easy to use and can be really designed the way you want it to be. Also, they have great customer support and are very responsive

Facilidade

Comentário deixado em 03/27/2020
Aarika

A lot of mobility and end of use of my computer in the car.

I can do most of my work in one program. I can easily find customer information and see historic on what I have entered on specific customers.

That I can not send more info to the ones who receive orders and I can't Enter discounts or package deals. Could be Nice if the program could be linked to our webfreight were I can create return freightlabels
Comentário deixado em 03/27/2020
Sible Mccarns

It's very convenient and I'm in love with the fact that the app only allows you to take pictures and no longer retrieve them from photo album.

Sometimes the "Sync" will not work and that gives me issues when doing store visits, I've had to go into the support system and re sync in order for my accounts to be visible.
Comentário deixado em 03/27/2020
Obe

It's really easy to understand and makes my day a whole lot easier, highly recommended! The menus are easy to navigate

When it drops out .. meaning it loses its order of menus . They become mixed up , tho you guys seem to get sorted in 24 hrs
Comentário deixado em 03/26/2020
Ober Peterschick

The program is extremely user friendly and intuitive. Pepperi has increased my efficiency in the field 10 fold and I love having so much customer data at my fingertips 24/7. The customer service is fantastic and they really listen and try to meet our company's needs, even to the point of adjusting aspects of the software based on our requests. It is so nice to work with a software developer that is motivated to be consistently improving their product and is so supportive of their customers!

The initial customer inventory input aspect of the software is a bit time-consuming , as it pertains to our particular industry, but Pepperi is in the process of making some improvements to this.
Comentário deixado em 03/26/2020
Nataniel Colson

Swift to implement, excellent price-to-feature ratio, easy to administer, simple SQL-driven integration, excellent customer support. Pepperi understands SAP Business One and stands behind their product. After the initial launch, the Pepperi implementation team worked with me on two niche-specific customizations and brought the same swift, affordable, professionalism to these small projects.

An excellent product, iPad, and Android, a fully considered integration architecture, and an expert implementation and support team.

Comentário deixado em 03/25/2020
Mahan

It's very convenient and I'm in love with the fact that the app only allows you to take pictures and no longer retrieve them from photo album.

Sometimes the "Sync" will not work and that gives me issues when doing store visits, I've had to go into the support system and re sync in order for my accounts to be visible.
Comentário deixado em 03/25/2020
Kiah Coxen

Heavy catalogs and laptop became Ipad weight.

Excellent apple app.

Customer support is pleasant, but in low availability, everything takes a lot of time.
Comentário deixado em 03/24/2020
Landing

It offers a robust system for managing items and inventory, for large and medium companies, also have wonderful support for Ipad.

It took me a big learning curve to get working, i used the help of Pepperi support which helped a lot.
Comentário deixado em 03/24/2020
Wagshul

Good accessibility and helps organize my sales records.

I like the way it keeps my records organized. The accessibility is great. I can keep track of my sales records easily.

This software sometimes crashes. Specially during the syncing process. There are times when it's very hard to synchronize even when the internet signal is strong.
Comentário deixado em 03/23/2020
Ceporah

Intuitive and easy to use. Back office a little less so, but very powerful. Great support. We were able to get to production with Pepperi in less than 4 weeks. All went smooth. Their product is very flexible so we could configure it to our specific needs.



Comentário deixado em 03/23/2020
Kernan Seigart

Company does not follow up on promises to fix errors. Unacceptable for a commercial platform

Looks like it has a lot of potential & features. If the platform were stable the features would really help the business

Terrible customer service. Will not respond to repeated requests (dozens and dozens) by phone call and email.
Comentário deixado em 03/23/2020
Bordie Calisce

Good experience but a lot of frequent issues with QuickBooks integration. Good customer service was given at all times.

Fácil de usar.

issues with QuickBooks
Comentário deixado em 03/23/2020
Mello

Functionality is great, can do lots of things and extract lots of information easy to use, looks great. Customers find it easy to use so enjoy the process

Sometimes strange things happen when there are updates and implementing new things can be difficult if you don't have an IT dept. information on products is difficult to read.
Comentário deixado em 03/22/2020
Darnell Batlis

Reliable software with robust features and hopefully an aggressive evolution towards even better features and special industry requests.

Quality of the app (Reliable), as well as the constant evolution towards better versioning. Support is good.

Some features lack of potential:
Comentário deixado em 03/21/2020
Iny Syddall

Would certainly recommend this to every company.

Incredible app, user friendly, hands down the best investment my company made.

I don't have any cons to write about.
Comentário deixado em 03/21/2020
Levi

Great application highly recommended.

Brilliant app, love using it, has helped to make my business more successful.

There are no cons!
Comentário deixado em 03/21/2020
Wadsworth Decaneo

It has been a great journey so far, we have changed from a very clunky system and now appear to be more professional and efficient. Our next stage is to crate the B2B Storefront that will take it to the next level again.

We have been able to go from having 4 platforms down to just 2. Between MYOB and Pepperi, we now have everything we need. Very portable for our Reps in the field and very stable for our Reps in the office.

Because Pepperi can be so easy for customisation, it can be a little overwhelming for doing the changes. There are so many ways you can things up, I just don't know where to start.
Comentário deixado em 03/20/2020
Fadil

Pepperi has really helped us increase the efficiency of sales people and sales in general. It is very easy to use and can be really designed the way you want it to be. Also, they have great customer support and are very responsive

Facilidade

Comentário deixado em 03/19/2020
Crescint Whittemore

Very easy to use. Great tool for taking orders, I use this on a daily basis.

Having issues with constant resync.
Comentário deixado em 03/18/2020
Beffrey Thoresen

Shows all need the details and easy to use , works online and off-line . It is easy to use on the sales floor As a sales person and on the other side as an administrator the features are user-friendly and helps to improve sales

I wish they had quicker solutions by phone and quicker answer my phone . The support by mail is fine.
Comentário deixado em 03/17/2020
Hoopes Barile

Most of all, I have really grown love and appreciate the simplicity and sleekness of the software.

I don't think it happens anymore but the software used to crash on mobile devices. I think it has been resolved.
Comentário deixado em 03/17/2020
Obed

Seeing stores that are far from me.

What I like most about Pepperi is the amount of information we can capture in stores. We can see what the stores look like and what needs to be fixed from the corporate office end.

What I like least about Pepperi is the ease of not being able to do something that would be the most effectient.
Comentário deixado em 03/17/2020
Neysa

Pepperi is very efficient and time saving. Everything is computerized and can be used for presentations and imputing data. It helps my company with accessibility issues and helps with keeping record of sales.

It's very easy to install and operates.

It's back-end is difficult to set-up.
Comentário deixado em 03/16/2020
Elson

WE really love using Pepperi, it is fast, easy and very powerful. You can build your E catalog and synchronize with your stock. It helps our sales reps to manage their orders easily. Don't think twice when you need to choose your order tacking app.



Comentário deixado em 03/16/2020
Lundin Stiern

The simplicity of the platform. You could give it to a toddler and he can figure out how to use it.

I don't know if this issue is a pepperi issue, but the information is not always realistic and on mobile it sometimes crashes.
Comentário deixado em 03/15/2020
Tavy

1. Great integration into ERP with many live features including CRM Activities and mobile receipt

It isn't a 100% fit for our business, but that would be a product you couldn't sell to anyone else, so it isn't a realistic expectation for us to have.
Comentário deixado em 03/15/2020
Townie

Pepperi is a great software for business buyers. They are very helpful on setup and much more knowledgeable than their competitors at handshake. Their downfall is that their system is archaic feeling and is difficult for users that have limited computer knowledge to maneuver without causing multiple orders to be created, etc. Pepperi is working hard to bring their platform to the next level and we are confident that their solution will be top notch going forward. It is definitely worth considering and comes recommended.

Automação

Archaic feel with user difficulty.
Comentário deixado em 03/15/2020
Annorah

Pepperi is very efficient and time saving. Everything is computerized and can be used for presentations and imputing data. It helps my company with accessibility issues and helps with keeping record of sales.

It's very easy to install and operates.

It's back-end is difficult to set-up.
Comentário deixado em 03/13/2020
Enenstein

I implemented Pepperi with one of my clients and it honestly made a lot of processes very transparent and clear. The whole new world of mobile sales has been discovered. Mobile merchandising is what my client needed and they got it, now off to play around with other features.

The pricing is not clear and can knock you down, but it is worth it! Also, the amount of features is so impressive that can give you a headache :)
Comentário deixado em 03/12/2020
Andrey

Our sales reps in the field were taking orders using individually different methods during the day and then those orders would have to be transmitted via email or handed in and then manually inserted into the ERP software. This ALWAYS created problems with order accuracy, stock availability and credit control. Our office & warehouse staff would be tied up on the phones for many hours advising sales reps of account status and stock availability and not to mention the issues with inaccurate orders in the distribution cycle. We needed something that could mirror our ERP information on a real-time basis to our sales reps so that they could accurately take orders and manage their customer base.

Por onde você começa?

Cost is higher & Must have a local support partner to setup properly.
Comentário deixado em 03/11/2020
Lou Baus

We implemented Pepperi to connect our field sales representatives to our SAB Business One based office. This was the fastest, easiest software integration project I have ever been involved with. The app is platform-agnostic ('droid or iPad), easily used, and brining basic features online was quick and painless. Advanced features followed readily, limited by user training rather than technological structures. The integration is easy to modify and maintain, allowing easy customization of features.

Easy, attractive price, excellent support.

It isn't a 100% fit for our business, but that would be a product you couldn't sell to anyone else, so it isn't a realistic expectation for us to have.
Comentário deixado em 03/11/2020
Odom

Overall it’s been good to work with. But being a one women show it’s a bit expensive for me to have next year so I’m not sure I will re new at this stage.

The fact it tells me year to date sales and how I’m tracking compared to the previous year.

It doesn’t have in the order column a space to put stock on hand.
Comentário deixado em 03/11/2020
Kinna

It has been a great journey so far, we have changed from a very clunky system and now appear to be more professional and efficient. Our next stage is to crate the B2B Storefront that will take it to the next level again.

We have been able to go from having 4 platforms down to just 2. Between MYOB and Pepperi, we now have everything we need. Very portable for our Reps in the field and very stable for our Reps in the office.

Because Pepperi can be so easy for customisation, it can be a little overwhelming for doing the changes. There are so many ways you can things up, I just don't know where to start.
Comentário deixado em 11/11/2019
Aurlie Stanger

Amazing experience! If showcasing your products visually is crucial to your sales process on the field, Pepperi is most definitely the tool for you! It also has custom-pricing available.

In a past consultancy I worked on for a B2B security equipment distributor, the company was looking to expand sales of its less popular inventory. This was difficult, because the field sales consultants couldn't carry around samples of EVERY single item in the catalog. Integrating Pepperi made showcasing a wider variety of items in the inventory easy, and I would dare to say, fun! It worked! In a matter of 6 months the company saw growth in sales, including less-known products. The field sales consultants carried around Android tablets, so visualization, order taking and order building became quicker and more efficient...

Although the user interface is very nice, and easy-to-use, it is a bit heavier, so if your field sales reps are going to use it, make sure the data plan is good, if not you will experiment soome unwanted lag.
Comentário deixado em 11/11/2019
Aarika

Amazing experience! If showcasing your products visually is crucial to your sales process on the field, Pepperi is most definitely the tool for you! It also has custom-pricing available.

In a past consultancy I worked on for a B2B security equipment distributor, the company was looking to expand sales of its less popular inventory. This was difficult, because the field sales consultants couldn't carry around samples of EVERY single item in the catalog. Integrating Pepperi made showcasing a wider variety of items in the inventory easy, and I would dare to say, fun! It worked! In a matter of 6 months the company saw growth in sales, including less-known products. The field sales consultants carried around Android tablets, so visualization, order taking and order building became quicker and more efficient...

Although the user interface is very nice, and easy-to-use, it is a bit heavier, so if your field sales reps are going to use it, make sure the data plan is good, if not you will experiment soome unwanted lag.
Comentário deixado em 07/06/2019
Henn

no more paper catalogs and increase sales

ease of use, great support and heaps of available information to fix most problems

a bit complicated for first time users, lack examples of some set ups
Comentário deixado em 07/03/2019
Hasen

We decided to use Pepperi on market where we started with B2B ecommerce, experience ios absolutely positive becasue we can start fast with simple integration and overall with absolutely an acceptable cost.

simple to start and to integrate with backend systems

not possible to configure and increase functionalities
Comentário deixado em 07/03/2019
Ginsburg Hoeschen

We decided to use Pepperi on market where we started with B2B ecommerce, experience ios absolutely positive becasue we can start fast with simple integration and overall with absolutely an acceptable cost.

simple to start and to integrate with backend systems

not possible to configure and increase functionalities
Comentário deixado em 07/02/2019
Halland Gajate

It has been a great journey, the Pepperi team is always willing to help and improve their tool, it is clear there is a lot of investigation from their side on how to innovate and keep the tool updated with new features. The best thing for us was its flexibility that allowed us to do all the things we were looking for and now is enabling innovation.

If the standard solution does not fit your needs, you can easly configure all you need for your sales force. There are a lot of features you can deploy after first implementation, so it becomes an ongoing upgrade.

The support is not 24/7 and the time zone is CET.
Comentário deixado em 07/02/2019
Honniball Heinlen

It has been a great journey, the Pepperi team is always willing to help and improve their tool, it is clear there is a lot of investigation from their side on how to innovate and keep the tool updated with new features. The best thing for us was its flexibility that allowed us to do all the things we were looking for and now is enabling innovation.

If the standard solution does not fit your needs, you can easly configure all you need for your sales force. There are a lot of features you can deploy after first implementation, so it becomes an ongoing upgrade.

The support is not 24/7 and the time zone is CET.
Comentário deixado em 06/27/2019
Sweatt Mehling

Very good, our Sales Teams are happy with the software. Major leap vs. the previous Software.

- easy handling for our Sales reps

-several downtime on previous Software updates
Comentário deixado em 06/27/2019
Pegma Sivani

Very good, our Sales Teams are happy with the software. Major leap vs. the previous Software.

- easy handling for our Sales reps

-several downtime on previous Software updates
Comentário deixado em 04/25/2019
Bettina

- Performance and feature are great. It's easy to use, and extract information.

- The quality of the app is not as per the money they seek from customers.
Comentário deixado em 04/25/2019
Martainn

- Performance and feature are great. It's easy to use, and extract information.

- The quality of the app is not as per the money they seek from customers.
Comentário deixado em 02/17/2019
Caine

I implemented Pepperi with one of my clients and it honestly made a lot of processes very transparent and clear. The whole new world of mobile sales has been discovered. Mobile merchandising is what my client needed and they got it, now off to play around with other features.

The pricing is not clear and can knock you down, but it is worth it! Also, the amount of features is so impressive that can give you a headache :)
Comentário deixado em 11/29/2018
Miles

This product as great automation and is very easy to use.

Unlike when it first started out it is getting rather expensive
Comentário deixado em 11/29/2018
Danyette Chevez

This product as great automation and is very easy to use.

Unlike when it first started out it is getting rather expensive
Comentário deixado em 11/05/2018
Almire

Torna meu trabalho muito mais fácil

Great value and super easy to use. I highly recommend this software .

Nothing. It's a great product. Wish I had it years ago
Comentário deixado em 11/05/2018
Timms

Torna meu trabalho muito mais fácil

Great value and super easy to use. I highly recommend this software .

Nothing. It's a great product. Wish I had it years ago
Comentário deixado em 10/03/2018
Schonthal Ogara

Company is on the right track with it's ideas but the interfaces are clunky to use.

Many things aren't intuitive; required a lot of support from customer service (which was good).
Comentário deixado em 08/22/2018
Siddon

Company does not follow up on promises to fix errors. Unacceptable for a commercial platform

Looks like it has a lot of potential & features. If the platform were stable the features would really help the business

Terrible customer service. Will not respond to repeated requests (dozens and dozens) by phone call and email.
Comentário deixado em 06/11/2018
Bastian

It offers a robust system for managing items and inventory, for large and medium companies, also have wonderful support for Ipad.

It took me a big learning curve to get working, i used the help of Pepperi support which helped a lot.
Comentário deixado em 05/02/2018
Jackie Adney

This is not the first time I have lodged a complaint about this software provider, I previously had an issue with billing and it was only when I had written a review online that the staff at Pepperi contacted me and arranged the immediate refund of monies owing with the request that I take down the review. Upon receipt of that refund I withdrew my review but recognize now that the underlying issues with this company remain.

Pepperi served us reasonably well for near on three years despite overwhelmingly frustration early on when had been sold a service at full price for what was clearly still in development on android devices. It's simple in it's layout and easy for the sales reps to utilize in the field, however is limited in it's ability to fully integrate with a number of accounting software packages.

Customer service is terrible. Pray you don't have a technical issue on Friday or Saturday, the company being based in Israel shuts down for Sabbath. The company has a local representative in Australia for whom I've recently sent three emails, all of which I've received read confirmations, and still no response. Last year we sort assistance for integration of Pepperi order taking directly into Quickbooks to avoid duplication of data entry. The software doesn't provide this function and we were redirected to a local software developer who expressed disinterest. We noticed within the Quicken apps recommendations that there were a number of Pepperi alternatives which provided the integration and subsequently made the switch in January. In March, having checked the fine print, terms and conditions - we cancelled our subscription to Pepperi and requested a refund of the unused annual premium that had been charged in advance as we are entitled to under the observed terms. Two months later and numerous requests and we have still not received the refund or even acknowledgment of our request. We're now looking at pursuing civil proceedings through VCAT.
Comentário deixado em 03/10/2018
Tyrus

Their support team are amazing too, such a pleasure to work with.

I've had a wonderful experience using Pepperi, once you get the hang of using the website it's super easy to set things up For your own site and amend as and when you see fit.

nada
Comentário deixado em 03/10/2018
Susannah Gajica

Their support team are amazing too, such a pleasure to work with.

I've had a wonderful experience using Pepperi, once you get the hang of using the website it's super easy to set things up For your own site and amend as and when you see fit.

nada
Comentário deixado em 02/17/2018
Munroe Ottomaniello

Most of all, I have really grown love and appreciate the simplicity and sleekness of the software.

I don't think it happens anymore but the software used to crash on mobile devices. I think it has been resolved.
Comentário deixado em 10/11/2017
Russel

If it worked the way its supposed to it would be great, I paid for quickbooks integration and it has not been working for the past 3 months and it has cost me lots of time and money. I am looking for a different CRM app to switch to ASAP!

Terrible Customer Service/Tech support. You do not get what you paid for. Save yourself lots of headaches and do not waste your time with this app.
Comentário deixado em 08/23/2017
McFarland

Time saving and efficient, no need to do things manually like computation and we can use it for presentation.

Efficient and helpful to us, no need to do manual function to be able to make sale, just click on the items they need then automatically compute amount and processed order.

Issue on Internet connection ,when your internet provider has a slow connection then problem occur and it's external cons, the program is good an helpful.
Comentário deixado em 08/21/2017
Shurwood Sankarlal

from day one we are pleased with the ease of use and the scalability of how we can place orders and how easy it is for the reps to use.

Wish there was more options and more flexible way to enter multiple promos and discounts not just the ones that are fixed in Cross-sell & UpSell
Comentário deixado em 08/21/2017
Bela

from day one we are pleased with the ease of use and the scalability of how we can place orders and how easy it is for the reps to use.

Wish there was more options and more flexible way to enter multiple promos and discounts not just the ones that are fixed in Cross-sell & UpSell
Comentário deixado em 08/20/2017
Groveman

Shows all need the details and easy to use , works online and off-line . It is easy to use on the sales floor As a sales person and on the other side as an administrator the features are user-friendly and helps to improve sales

I wish they had quicker solutions by phone and quicker answer my phone . The support by mail is fine.
Comentário deixado em 08/18/2017
Adelric Frabizio

The program is extremely user friendly and intuitive. Pepperi has increased my efficiency in the field 10 fold and I love having so much customer data at my fingertips 24/7. The customer service is fantastic and they really listen and try to meet our company's needs, even to the point of adjusting aspects of the software based on our requests. It is so nice to work with a software developer that is motivated to be consistently improving their product and is so supportive of their customers!

The initial customer inventory input aspect of the software is a bit time-consuming , as it pertains to our particular industry, but Pepperi is in the process of making some improvements to this.
Comentário deixado em 08/18/2017
Cosme

We came from proprietary software that had to be installed manually on each device. Using Pepperi as a service has been much easier for giving access to our employees since they can just download the app from the app store. Pepperi gives us the ability to submit orders with many different choices. We can customize shipping options, payment options, and enter notes for our internal staff. The catalog filters let us create seasonal and event specific catalogs that make it much easier to merchandise and sell products. Different types of sales activities let us customize Pepperi to work for us. The new workflow module is also very useful.

I like the ease with which we are able to integrate external applications. I also like the ability to take orders offline and then submit them when a connection is available. Pepperi has done a great job of providing tools for the admin to investigate issues.

I wish that the android version was supported to the same extent that IOS was. It would make it a little simpler to use a BYOD model.
Comentário deixado em 08/18/2017
Mindi

It's really easy to understand and makes my day a whole lot easier, highly recommended! The menus are easy to navigate

When it drops out .. meaning it loses its order of menus . They become mixed up , tho you guys seem to get sorted in 24 hrs
Comentário deixado em 08/18/2017
Rutger

We came from proprietary software that had to be installed manually on each device. Using Pepperi as a service has been much easier for giving access to our employees since they can just download the app from the app store. Pepperi gives us the ability to submit orders with many different choices. We can customize shipping options, payment options, and enter notes for our internal staff. The catalog filters let us create seasonal and event specific catalogs that make it much easier to merchandise and sell products. Different types of sales activities let us customize Pepperi to work for us. The new workflow module is also very useful.

I like the ease with which we are able to integrate external applications. I also like the ability to take orders offline and then submit them when a connection is available. Pepperi has done a great job of providing tools for the admin to investigate issues.

I wish that the android version was supported to the same extent that IOS was. It would make it a little simpler to use a BYOD model.
Comentário deixado em 08/18/2017
Filip

Online realtime orders and stock available is great. I'm able to check on stock quantities and also order point of sale

When it crashes, orders are at least saved, it's easy to use and also to navigate. Could do with a breakdown of sales on a pie graph

It puts returns total in as if it was a sales order. Target line should move according to weekly time schedule, the weekend included doesn't give an accurate indication of sales per day
Comentário deixado em 08/16/2017
Gearard

Order writing and order data management

Best thing about Pepperi is access to detailed current inventory. Search functions are amazing for writing smart orders based on various product features. Having product images very helpful. Detailed nature with so many viewing options make this app easy to review orders before submitting. Order details screen is on target as is ease of emailing orders directly from the app.

Needs product availability dates. This is a pretty huge miss and I'm not sure if it's available and we aren't using it or if the app is just lacking here. Inconvenient to have to call in to customer service to confirm availability.
Comentário deixado em 08/16/2017
Fleece Bundage

The ease of creating an order for our clients.

The difficulty to contact with a "real person" of the support to try to fix some issues.
Comentário deixado em 08/16/2017
Veda

The simplicity of the platform. You could give it to a toddler and he can figure out how to use it.

I don't know if this issue is a pepperi issue, but the information is not always realistic and on mobile it sometimes crashes.
Comentário deixado em 08/15/2017
Kenti Hermida

Easy ordering for sales reps

I love it runs on the ipad so well. It is fast and reliable and mobile. Up loading pictures is easy and fast

The back end is very difficult to setup. And you can't get help with the nitty gritty setup. I have been using it for 2 years and still can't get the setup perfect
Comentário deixado em 08/15/2017
Sirmons

Organization and ease is what I benefited from this software

It's easy to see what product we have in stock in order. Color codes are great too. I also like how they hold all my accounts in alphabetical order and number!

It glitches once in a while or it freezes up on me in the middle of my order. I would say that's my only concern, but it's not like my order is completely lost. I just have to reset the app again.
Comentário deixado em 08/15/2017
Delogu Causey

A lot of mobility and end of use of my computer in the car.

I can do most of my work in one program. I can easily find customer information and see historic on what I have entered on specific customers.

That I can not send more info to the ones who receive orders and I can't Enter discounts or package deals. Could be Nice if the program could be linked to our webfreight were I can create return freightlabels
Comentário deixado em 08/15/2017
Henson Brody

Seeing stores that are far from me.

What I like most about Pepperi is the amount of information we can capture in stores. We can see what the stores look like and what needs to be fixed from the corporate office end.

What I like least about Pepperi is the ease of not being able to do something that would be the most effectient.
Comentário deixado em 08/15/2017
Pradeep Pauline

I like that everything is accessible in one area. I love that it shows real time inventory. Its great that we can make our own groups of ship times and add the pictures of items.

How it's sometimes difficult to switch between scanner and keyboard, also we are still having trouble downloading pepperi orders into our system, but the correct people are working on it.
Comentário deixado em 08/15/2017
Jessabell

I like that everything is accessible in one area. I love that it shows real time inventory. Its great that we can make our own groups of ship times and add the pictures of items.

How it's sometimes difficult to switch between scanner and keyboard, also we are still having trouble downloading pepperi orders into our system, but the correct people are working on it.
Comentário deixado em 12/06/2016
Geithner Juandoo

We implemented Pepperi to connect our field sales representatives to our SAB Business One based office. This was the fastest, easiest software integration project I have ever been involved with. The app is platform-agnostic ('droid or iPad), easily used, and brining basic features online was quick and painless. Advanced features followed readily, limited by user training rather than technological structures. The integration is easy to modify and maintain, allowing easy customization of features.

Easy, attractive price, excellent support.

It isn't a 100% fit for our business, but that would be a product you couldn't sell to anyone else, so it isn't a realistic expectation for us to have.
Comentário deixado em 12/06/2016
Herrera Ettison

Having checked out the other programs we decided on Pepperi and haven't looked back. Our sales team loves the ease of use and once you get the hang of the back end it's easy to make changes, update and run reports. Simply put Pepperi is the stand out for our sales team.

FÁCIL DE USAR

Starting to get a bit pricey
Comentário deixado em 12/06/2016
Nonna

Having checked out the other programs we decided on Pepperi and haven't looked back. Our sales team loves the ease of use and once you get the hang of the back end it's easy to make changes, update and run reports. Simply put Pepperi is the stand out for our sales team.

FÁCIL DE USAR

Starting to get a bit pricey
Comentário deixado em 12/06/2016
Rebba

Pepperi is a great software for business buyers. They are very helpful on setup and much more knowledgeable than their competitors at handshake. Their downfall is that their system is archaic feeling and is difficult for users that have limited computer knowledge to maneuver without causing multiple orders to be created, etc. Pepperi is working hard to bring their platform to the next level and we are confident that their solution will be top notch going forward. It is definitely worth considering and comes recommended.

Automação

Archaic feel with user difficulty.
Comentário deixado em 12/06/2016
Cannell

Good experience but a lot of frequent issues with QuickBooks integration. Good customer service was given at all times.

Fácil de usar.

issues with QuickBooks
Comentário deixado em 12/06/2016
Francesco

It works really well for our company..

Customizable. Easy to use

If the Internet is down its hard to send an order.. more a service provider issue
Comentário deixado em 11/28/2016
Standley Lawrencesr

This is one of the most seamless b2b e-commerce wholesale apps that I have used so far. It's basically an all in one app that does everything and integrates with all my quickbooks and salesforce apps really easily.

It's an all in one package. I don't want to repeat myself but the integration factor is something that is very important for me and with Pepperi it able to sync very easily.

Haven't found any yet. But will come back if there is anything that I think needs improvement.
Comentário deixado em 11/28/2016
Hogen

This tool has been really useful for my work, and since using it, I have increased in productivity, which in turn has made my company more money and helped me gain more leads.

Really easy to use..

Não consigo pensar em nenhum
Comentário deixado em 08/05/2016
Roper Mccalip

Our sales reps in the field were taking orders using individually different methods during the day and then those orders would have to be transmitted via email or handed in and then manually inserted into the ERP software. This ALWAYS created problems with order accuracy, stock availability and credit control. Our office & warehouse staff would be tied up on the phones for many hours advising sales reps of account status and stock availability and not to mention the issues with inaccurate orders in the distribution cycle. We needed something that could mirror our ERP information on a real-time basis to our sales reps so that they could accurately take orders and manage their customer base.

Por onde você começa?

Cost is higher & Must have a local support partner to setup properly.
Comentário deixado em 12/20/2015
Settera

Pepperi is really easy to use and very simple!



Comentário deixado em 05/28/2015
Henigman Vanwagner

Pepperi's order taking app is very user friendly for sales reps in the field. It helps both with sales planning and execution, and really acts as a mobile CRM --providing actionable insights for sales reps to utilize in meetings with customers. The app extends beyond this however --the e-catalog, which allows companies to upload multiple product images and information can then we given to B2B customers to deploy as a "B2B Storefront" from which distributors'/wholesalers' customers can then order from directly!

-Simple and intuitive user interface

Comentário deixado em 05/28/2015
Buhler

Pepperi's order management app has greatly helped are sales teams increase sales through enhanced CRM. This is a must have sales rep app for enhanced order taking and mobile merchandising.

Easy to use and highly customizable. Able to use both online offline.

Comentário deixado em 05/10/2015
Rayle Cominsky

WE really love using Pepperi, it is fast, easy and very powerful. You can build your E catalog and synchronize with your stock. It helps our sales reps to manage their orders easily. Don't think twice when you need to choose your order tacking app.



Comentário deixado em 05/07/2015
Brennen

Using Pepperi made our sales do just what they say, "Leap Forward".



Comentário deixado em 05/07/2015
Terina Mckusick

Using Pepperi made our sales do just what they say, "Leap Forward".



Comentário deixado em 05/07/2015
Lashonda

We used Pepperi's order management software in my father's wholesale business and it greatly impacted the entire way he runs his business. Highly recommended for anyone in the wholesale or distribution industry looking for efficiency and great customer service.



Comentário deixado em 05/16/2013
Paley

Great application highly recommended.

Brilliant app, love using it, has helped to make my business more successful.

There are no cons!

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