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Raken has been named #1 Daily Reporting Software & Top 5 Mobile App for Construction at AGC National. It's the fastest and most simple daily reporting app, production tracking, and time card solution, saving you time in your construction reporting process. Type or voice-to-text information during the day directly from your phone/tablet while on the jobsite. Add construction pictures, videos, weather reports, and attachments to your report. Even host all of your toolbox talks within the app!
It's not a negative, but it does have some features that we simply do not use. Making it too integrated can make it a little cumbersome for some new users. by RAKEN on 18/03/2019 Thanks for your review and feedback, April! We appreciate it!
The new update doesn't let you click on the completed daily reports from the calendar on the desktop. Attachments from the surveys don't go to the overall attachments for the day. by RAKEN on 30/10/2018 Thanks for your feedback! To access completed dailies from the calendar, please click on the day and then hit ¿view daily¿. As for attachments added to survey questions, please view the section ¿Survey Photos¿ on your PDF. Please let us know if we can help at [email protected] Thank you!
Easy to use, you can operated from anywhere
Adding an scheduling tools will be very helpful. by RAKEN on 11/01/2019 Thanks for the feedback, Jose! We will pass that on to our product team. Stay tuned for new Raken features and big updates this year!
I can track delays easily with pictures going back to dates.
I would like to be able to see a list of one particular section of the survey throughout the whole project instead of looking day by day
We are a commercial wood framing company. The best feature of this app is the ease of use for all of our foremen. The speak-to-text works great, and uploading pictures are simple. This gives us plenty of real-tie information.
Once you have multiple projects going, sometimes it is difficult to find a specific log that mentions a key item you are looking for from a month or two ago. A keyword search feature to sort through the daily logs would be nice. by RAKEN on 04/02/2019 Thanks for the feedback, Isauro! Really glad to hear that Raken has been working out well. In regards to the keyword search, you can actually use the 'Dashboard' tool from the app to search through all your old reports. Once in the 'Dashboard', there's a search icon in the top right, feel free to contact our support if you need any [email protected] if you need assistance. Thanks again!
Would like a little more custom-ability of the reports by RAKEN on 25/10/2018 Thank you for the review and feedback! It's great to hear how you can put in less time reporting and get even better daily reports! Thats the goal. Our Professional and Performance packages offer further customizable features and our customer success team would be happy to talk about what those are like. Feel free to give them a call any time at 866-438-0646.
FÁCIL DE USAR
The best plan is expensive for a smaller company. by RAKEN on 29/10/2018 Raymond, thank you for the review and feedback. This is what we love to hear and we appreciate you listing the many ways that Raken helps you do your job.
The software is user friendly, generates clean reports, and allows for all the information needed to keep an accurate and detailed reporting of the day's work.
The only con that I can think of is I know the Raken administrator for my company has dealt with a couple of glitches. I haven't had any issues though and think the app is great! by RAKEN on 15/03/2019 This is great feedback. If anyone in your organization experiences glitches or issues within Raken, please reach out to us at [email protected] or call us at 866-438-0646. We will be happy to get it straightened out for you. Thank you for the review, Kyle!
Raken is fairly simple to use. Its feature are not complex or convoluted, and it covers enough to reflect accurate daley activities. I use the software mostly through my phone, but you have the option to do it from a PC.
Depending on network coverage using from your phone can be negative. When you go into the photo app you can't see the dates photos were taking making it difficult to select correct date range. If sub contractors are inputting info, it would be nice if it showed within specific area (subs work log) real time, so that it can be integrated within licensed users Log (not separate) by RAKEN on 15/03/2019 Thanks for your feedback, Skip! Please stay tuned as we're about to release an app version which supports offline. We will be sure to discuss your feedback regarding subcontractor data inputs with our Product team. For the meantime, feel free to use the 'Dashboard' functionality from either the mobile or web app. It includes a newsfeed of activities from inputs from the field - GC and subcontractor alike. Please contact us at [email protected] if you need assistance. Thank you!
It is really easy to do dailies. We like the ability to be able to submit pictures with the daily reports.
This software runs much better on mobile and tablet devices as an app than it does on a desktop computer. On the desktop, we frequently got error messages saying an internal error has occurred. This never happened once on mobiles. by RAKEN on 18/03/2019 Glad to hear Raken is working out well for you, Rachel! We¿re constantly working on developing new tools that will help improve you with your daily tasks, so feel free to reach out by email to [email protected] It would be great to address the web issues you¿ve encountered. Thanks!
As the person who has access to all of the program, I should be able to translate those powers to the app as well and be able to adjust the options from my phone as well. The phone shouldn't just be for the daily report but for me, Account Admin, to adjust the projects accordingly as well that might be only available on the computer. by RAKEN on 29/10/2018 Thanks for your feedback, Brian! Although our mobile app has been simplified to make it as easy as possible for superintendents and foremen to create daily reports, we do have plans to also add admin type features including template customization and settings directly on the mobile app. For the meantime, feel free to use our web version or let us know if you need any settings changes, we will be more than happy to help. You can find us at [email protected] Thank you!
Dear “Raken” team, I’m very appreciated for great APP. I’m enjoying using “Raken”. Best Regards,
Obrigado.
The ability to portray a project the superintendents eyes.
Nothing you can even use your daily report app as a field report or defficency list or punch list it’s great. by RAKEN on 30/10/2018 Thanks for the review, Scott!
How it gps my location and weather. Easy to input to logs
I really don’t have any options I don’t like by RAKEN on 29/10/2018 Thanks for the review, James!
I really wanted to like this software. Unfortunately it is missing some key features that I needed. You are not able to customize the reports enough for our use. Most importantly you are not able to make some fields required. I need to know YES or NO if a safety walk has been completed that day. The pricing is also way too high for a daily reporting app. Customer Service was very good and they seem to really care but they are missing some basic features. by RAKEN on 23/01/2019 Thanks for your feedback, Noah! As Raken was built entirely around customer feedback, we really appreciate hearing what would help you with your reporting process. I¿m submitting your request to have a mandatory field inside the survey section. Hopefully that¿s something our team will be able to implement in a future release. If there¿s anything else you would like to see, please feel free to reach out to us at [email protected] Thanks again!
Very user friendly. Great support network . Been using Raken for over four years . Wish I could my new firm to use it
Hoping they will do a software for QC and punch by RAKEN on 22/01/2019 Thanks for your feedback, Robb! As I¿m sure you¿ve noticed over the past few years, we¿re constantly building new tools to help you with your job. I¿ll let our team know you¿re looking for tools to assist with QC and punch lists. Thanks again!
Being able to post photos with the description of work being performed.
I really have no complaints to talk about. by RAKEN on 29/10/2018 Thanks for the review, Scott! It's awesome to hear that Raken's features help you a lot on the jobsite.
Ease of use. New users pick it up very fast.
As an admin I cannot change users passwords, I have to email Raken support. by RAKEN on 29/10/2018 Thanks for your review and feedback, Jason! We will be sure to pass this as a feature request to our Product team. If you need any help in the meanwhile, please contact us at [email protected] Thank you!
Provides documentation for back up, shows your company is profesional, encourages accountability
Pictures are sometimes misdated, different profiles add up to the price and it can become expensive. by RAKEN on 19/03/2019 Thank you for your feedback! Please reach out to us at [email protected] and we will be happy to assist you with this.
I have the ability to give it to field foreman for site documentation and they are able to keep jobs on track.
I do like the original version before the software update. Seemed more streamline. by RAKEN on 30/10/2018 Hey Shawn, thank you for the feedback! We'll pass your comment about the update on to our product team. We appreciate the review. Please contact us at [email protected] if you need any help or have any questions!
If information is entered by someone before the pervious report is rolled over, all other information seems to have to be manually imported again. by RAKEN on 30/10/2018 Thanks for your feedback! The rollover feature is designed this way so that we know which logs to keep. We will be sure to communicate with our Product team about this regardless. Thank you!
This software is easy to use, and looks sharp. The layouts and the reports look professionally done.
no complaints at this time. It works well, and I am satisfied. by RAKEN on 29/03/2019 Thank you for the review and feedback!
Easy to navigate, love the amount of features available. Everything we need relating to jobsite tracking is contained in here!
I wish they had a build-out of subcontractor companies.. there are only timecards for individual workers right now. by RAKEN on 04/02/2019 Thanks for your feedback, Dufina! Glad to hear that it¿s helping you track your jobs. We¿d love to get more information about what you¿re looking for in regards to the build out of subs as well as the time cards. Please email us at [email protected] so we can discuss what you¿re looking for and share it with our Product team. Thanks again!
Easy to use, fast, mobile, automatically sends professional reports to project managers and owners
None by RAKEN on 08/11/2016 Thanks for your great feedback, Ben! As always, feel free to reach out to [email protected] if you have any questions, or need assistance.
The support is the best support out of all the software packages we use. The developers respond quickly to bigger issues and most importantly the software is incredibly intuitive and well designed. All spectrum of technical skills in our company can use it with ease.
I wish they had more functionalities that we could use. We really only use the Daily reporting function. I would love to be able to download everything into an excel file. by RAKEN on 29/10/2018 Thanks for your feedback, Nichole! We have an Excel report called Manpower Summary which includes every work log ever entered into a daily report including the hours, the name of the contractor, and the description of the work performed. Please reach out to us at [email protected] and we will give you a rundown of this feature. Thank you!
Easy to follow videos to help with use and options that are available.
Have not found any yet very easy to get started and use. by RAKEN on 11/01/2019 Thank you for the review, Eric! Happy to hear that the videos are helping out and that reporting is taking less time. If you ever have questions, always feel free to reach out to us at (866)438-0646 or [email protected]
Started out with the free trail version on a single construction project, and after seeing how well it worked and how easy it is, we are implementing this program on several additional teams to get buy-in from more company members. It is extremely easy and QUICK to fill-out valuable daily information. I love the ability to quickly snap pictures right within the app and the final report timestamps the photos and formats them beautifully in the end product for distribution. Implementation of your company-specific logo is a great touch and it is very professional looking.
I wish we could add some fields / customize them a bit (for example, adding an Overtime and Double Time section to the hours). Also it would be great if we could search from within the iOS app - not just for days but also for content within reports in case we need to go back and look things up. by RAKEN on 31/08/2018 Thanks Robert! Glad to see we're helping you out at Bayley. We're releasing some updates soon to address your concerns with time cards customization. Let us know if you have any other feedback!
We have constructions project all over the state. Raken easily allows remote foreman to update the project management teams with photos, surveys, and daily information as well as an hours worked log.
As a larger company, we currently have only been able to assign a single administrator to the system. There likely is a way to do this but we haven’t contacted support. by RAKEN on 30/10/2018 Thanks for your feedback, Jason! Please click ¿Team¿, select the desired team member, then click ¿Projects¿ to change someone¿s role to Account Admin. If you need help, please contact us at [email protected] Thank you!
It's easy for our supers to keep track of their daily field reports, click of a button, on their iPads. Couldn't be easier. The ability to view the reports in the office on our desktop is key. The email notifications are great.
none, it accomplishes all that we need it to do. by RAKEN on 16/01/2019 Hey John, thank you for the awesome feedback! We are glad it works so well for your superintendents. If you ever have questions or are in need of assistance with Raken, please contact us at any time at 866-438-0646 or email us at [email protected]
Having to purchase multiple licenses to capture all of our projects (Superintendent log ins) by RAKEN on 02/08/2019 Thanks for the feedback and review, Ashley! We're glad to hear that Raken makes tracking daily information easy even across multiple projects.
Lack of OneDrive interface. Inability to turn off photo saving. Lack of Caching. by RAKEN on 29/10/2018 Thanks for reaching out to us! Please note that we have recently rolled out an integration piece with OneDrive that lets you pick files directly from OneDrive. Photos get automatically saved and organized on your device for you. Photos are autosaved because most customers like to have a backup of the photos added to their reports but we will be sure to communicate with Product that you¿d prefer them not to. For more info in the OneDrive integration, check out this post: https://www.rakenapp.com/blog/announcing-new-raken-integration-with-onedriveAs for caching, please stay tuned. We¿re releasing a new version of the app next month which will allow for offline work. Please contact us at [email protected] if you have any questions. Thank you!
1. Cloud based (no expensive servers, no storage limits)
1. We started when it first launched and it didn't have all the features but they were listening and added new things constantly
Easiest App that I've found in order to keep historical data!
That it does not work offline! We were told that is now capable of offline but it still doesn't work, unless my guys are doing something wrong... by RAKEN on 22/01/2019 Thanks for reaching out, Chris. Glad to hear that Raken¿s been working well for tracking your data. We do have an offline mode, which you must turn on a bit before you lose signal, so that Raken can cache your data. If you have issues with it, please reach out at [email protected] so we can assist! Thanks again!
simplicity, affordability
limited search ability from the app. by RAKEN on 31/08/2018 Thanks for the review Susan! Glad we could make your daily reporting process much simpler.
I like that I can update from my Ipad and it will generate to my desk top and phone in real time. I also like that you can customize the review questions/inspection questions. I also like that I can email the uploaded and signed report to anyone I need to.
I would like to see my subs reports prior to having to sign the report as it generates the signed report. I would also like to have an option to upload videos as well. I would like to be able to search the reports making it easier to look up documentation as we move through the project., Sometimes we are required to supply dates and times of activities and or documented issues. It makes it a long investigation period when searching an issues or log that was done 8months in the past. Maybe there can be a key word search added and or task, unless there already is one that I dont know about. by RAKEN on 30/10/2018 Thanks for your review and feedback, Jason! Please contact us at [email protected], we will be happy to assist you with the observations you¿ve described. Thank you!
Using Raken for the past 3+ years, I have seen the software develop and continue to expand. Raken strives to be on the leading edge for keeping track of day to day activities on a construction site. Using the app on my phone or tablet has been very helpful in keeping track of jobsite Daily Reports. Being able to attach pictures to the report is great.
There has not been any issues or problems with the software that has stood out to me. Only thing I've had trouble with in the past has been pictures uploading sideways. This was corrected with an update to the app. by RAKEN on 03/01/2020 Hey Tim, thank you for the review and feedback!
This is a very easy to use application, the interaction with my phone makes life a lot easier and frees me up to focus on my job...
Not much to not like, I would like it if I was able to keep information to roll over (or copy to) the next days report, to save redundancy... by RAKEN on 01/10/2019 Hey Chris! Thank you for the review! In Raken you do have the ability to rollover information. If you need any help figuring it out, email us at [email protected] or call us directly at 866-438-0646 and we'll be happy to show you how!
Clean, very clean. Easy, very easy. Not too "heavy" yet fully capable of accomplishing solid outputs while maintaining simple and intuitive user input experience.
Unintentional deletion of previously entered data is a concern. by RAKEN on 21/08/2019 Hey Charles, thank you for the awesome review. We love hearing this kind of feedback and look forward to keeping things top-notch for you and your team in the future.
It's super easy to upload photos, even on my slow connection it handles them easily. I LOVE that you can roll-over previous days work load, since most days my subs are doing the same things.
Too many tabs to click through. It would be better if everything was all in one location. by RAKEN on 20/05/2019 Thank you for the awesome feedback, we appreciate it!
Once you figure out how to adapt to the program it's pretty simple and fulfills the need. I have a couple guys that hate paperwork and being able to send pics and short messages has cleared up a lot of hassle for me.
A lot of questions, especially when there is an upgrade. Either sell me the whole thing or let me have the light versions, don't keep adding stuff, my guys don't want to use it, when it changes. by RAKEN on 19/03/2019 Thanks for the great feedback, Marcy. When we have new product features and updates, we try and make them as easy as possible and always offer free training sessions with our team members so that your team can get the most out of Raken. If you have any questions or would like to schedule a training session, please reach out to us at [email protected] Thank you!
1) I can not export all pictures or reports at once if i'm on the lowest plan
Raken is for all intents and purposes a great software for daily reports. Weather is right there. Days can be pulled up and out when needed
There are many things that other software does, within their daily reporting capabilities that Raken simply doesn't. issue tracking and reporting is much better with other software. And the ability to customize the daily reports on a per job basis is better with other software by RAKEN on 19/03/2019 Thanks for your great feedback! We'd love to schedule time to go over Raken with you. Although we start out as a simple easy to use daily reporting app, there¿s a lot more that our software offers, including subcontractor collaboration, photo management, Time Cards, Summary Reports, Executive Dashboard, budgeting of hours, and more. We want to make sure that you get the most out of our solution so please email us at [email protected] to schedule a free (as always) training session with one of our team members. Thank you!
Raken helps provide accountability on the job and let's the customer know what is going on each week. I compile daily reports for myself and every week I email a weekly report detailing what has happened to the owner
No issues so far that I have found. The app is great. by RAKEN on 14/03/2019 Thank you for the review and feedback, Richard!
A keyword search function would be very handy to find a past event. by RAKEN on 19/03/2019 Glad to hear Raken is working out well for you! To keyword search, please use our dashboard on the mobile app or the website. It will pull up all instances that the word in question was used in the past. Please reach out to [email protected] and we will give you a walk through of this if needed. Thank you!
The ease of tracking what is going on with my jobs & being able to hold others accountable by having record of the quality of work we are doing. We polish concrete so in the past without this program we would polish a floor & other trades would come in & abrade the floor with the grit & grime brought in & not cleaned up because the parking lots are rarely finished until the end. When the job was ready to turn over to the customer of course the shine was not as good & we would get the blame for not polishing well originally. Now we have documented readings of our shine & no issues. The GC's really like this as well as I email to them daily to show our progress & things we need them to do to operate.
I have no complaints. I do have a suggestion if you could make the workers to where if you made a mistake while inputting their information (name) to be able to edit instead of having to delete & redo. Not a big deal if that is not east to do. by RAKEN on 14/03/2019 Hey Joe, thank you for the great feedback and review, we love hearing stories of how Raken helps our customers protect their work and communicate easily and effectively. As for editing worker information, we would love to assist in answering this request for you. Please reach out to us at [email protected] or give us a call at 866-438-0646. Thanks Joe!
Our field crews are experts in their roles, but not everyone is an expert with software and computer skills. Raken has made it so easy for our crews to be an expert using this program and are able to do their reports on their phones in the field every day and load photos of their work in progress.
Not everyone needs access to all the advanced features but to upgrade we need to pay per user, regardless if they use them or not. by RAKEN on 15/03/2019 We love hearing how easy it is for your field crews to use Raken on a daily basis. Thank you for the review and feedback, Dianna!
The reporting through the subcontractors allows for the easiest and most time efficient daily documentation.
When multiple users input data offline there is a disconnect for choosing which data supersedes the others by RAKEN on 18/03/2019 Glad to hear Raken is working out well for you! We¿re currently making further improvements to our offline mode so it would be great to understand your use-case fully. Feel free to reach out by email to [email protected] with any questions. Thanks!
It is a software my guys in the field will and do use. It is simple as that.
Although constant updates are good, Raken does change their online site up relatively frequently as they roll out newer and better options for the product. Although the end result is good, for those who do not adapt to change in the technology world, or are not tech savvy it can be a bit frustrating. by RAKEN on 07/03/2019 Thank you for your review and feedback! We really appreciate this information as it helps with further development of Raken. If you need any assistance with using Raken in the most efficient way possible, please feel free to reach out to us at [email protected] or give us a call at 866-438-0646. We would be happy to help. Thank you!
Very basic and simple way to keep track of daily reports, time cards, and daily tasks while out on the job site. The app can be used on Apple or Android devices. Weekly and monthly summaries are automatically sent to your email from the app, which is very convenient and cuts time of actually having to enter data manually onto spread sheets. Updates through pictures and videos of projects and job sites from anyone is another great feature of the software. Time cards are automatically updated and can be edited as needed by the company or by the employee without the hassle of having to log into HR.
The app is meant to make daily tasks easier to keep track of, but that doesn't mean that it will keep track of everything and won't have software issues along the way. Depending on the amount of system update tracking, older devices, especially smartphones, may not be supported at all or for very long. That is important to look into when looking for a safe and efficient app that deals with information that is vital to your company. There also is not a backup guarantee if something with the system crashes so always have another way of tracking your data! by RAKEN on 25/02/2019 Thanks for the review, Gabrielle! Glad to hear Raken is working out well for you. We have the ability to customize survey questions, which will help you keep track of your information, but if there¿s anything more specific you¿d like to see, please let us know! We¿re constantly working on developing new tools that will help improve you with your daily tasks, so feel free to reach out by email to [email protected] Thanks!
I love the easy the auto populating of weather, the ease of documenting your day to day activities, visitors, delays and safety.
I would like a easier/ more specific sort function for monthly reporting, i.e weather days, man hours per sub etc. by RAKEN on 11/01/2019 Thanks for your feedback! Not sure if you¿ve seen it, but we offer a monthly summary report that automatically compiles the key stats from your job. If this report doesn¿t incorporate what you need, please email us at [email protected] so we can discuss what would help you with your monthly reporting. Thanks again!
Clear and concise daily reporting functions. Very intuitive for new people to pick up.
I don't have any dislikes. This software meets all of our expectations. by RAKEN on 11/01/2019 Thank you for the feedback, Gregory! We're glad you find it easy for everyone to use!
Ease of use Ability to have all information from all users to hand
There was a few items when we first used but As you guys are always updating and improving the system these have need addressed by RAKEN on 11/01/2019 Dave, thank you for the feedback! We are glad our updates and improvements help make your experience better.
The ease of passing along information to everyone on the team
The speed of the software uploading photos by RAKEN on 30/10/2018 Thanks for your review and feedback, Leo! We¿re currently making improvements on photo upload speed while using low internet signal. Also, please stay tuned as we¿re soon releasing a new version of the app that will allow for you to work on Raken offline. Thank you!
Hard to keep up with inputting subs, and then make them active or inactive. Also, it would be nice for uploading pictures to show the dates similar to the iPhone photo library. by RAKEN on 30/10/2018 Thanks for the review, Tory! Appreciate your feedback regarding inactivating subs. Typically, the best way to avoid this is to set an end date for their work so their inactivated automatically. If the date ends up being different, the sub can always mark days as ¿no work days¿ to keep the compliance accurate. Either, this is good feedback for us to discuss internally so thank you. Please stay tuned regarding photo management on the app, we¿ve got a feature similar to what you described in our roadmap. If you need any assistance, please reach out to us at [email protected]
Super easy to use & explain to others for use. Owners love the Super Daily. Weekly & monthly reports are great ways to keep management involved
Occasionally email addresses for super dailies get cleaned out and no one gets the reports. which it had some more safety integration or file uploading to use fillable PDFs by RAKEN on 29/10/2018 Thanks for the review and feedback, Matthew! Please let us know if you ever experience emails getting removed, we have not heard of this issue and would like to help! We will be sure to pass on your feedback regarding safety functionality to our product team. You can contact us at [email protected] Thank you!
The daily and Survey part of the application does not have the option to duplicate your daily activities everyday. As an example rebar placement activities sometimes go on for up to week and it would be great to be able to input that activity once for the remainder of the week. by RAKEN on 29/10/2018 Thanks for the review and feedback, Richard! We have a great feature in our app that allows you to copy your most recent work logs onto the current report. Once you enter Work Logs, please look for the circle arrow on the top right of the screen. As long as you have not entered any logs for the day, you will be able to copy your most recent logs. This is helpful when you¿re working on the same activities day after day. Please contact us at [email protected] if you have any questions!
This is probably a setting issue, but I can't add extra comments to the reports while I'm reviewing what the superintendent has written. by RAKEN on 29/10/2018 Thanks for reaching out to us, Ben! Please contact us at [email protected] It does sound like a settings or permissions issue. We will be more than happy to help!
It can be used by all team members at each members level of engagement. Quick and easy as well as longer and more detailed entries.
Slow team members delay the report being completed and sent, when the report is closed and sent new material can be overlooked. by RAKEN on 29/10/2018 Thank you for the review and feedback! We are glad that the insights Raken offers help develop your teams and processes.
Being able to document anything/everything daily is very useful
no cons, cant think of anything I dislike by RAKEN on 29/10/2018 James, we are excited to hear that feedback from you! Visual progress documentation is very important and we are glad to see that you enjoy using Raken for that. Thank you for the review.
Ease of use and ability to access from remote locations.
ability to navigate cloud stored data from my phone. by RAKEN on 30/10/2018 Thanks for the review, Clay! If it¿s not too much trouble, will you please clarify your feedback with us at [email protected]? We currently have cloud integrations with Box, Dropbox, OneDrive, GoogleDrive, Egnyte, and iCloud. Thank you!
Daily reporting- ease of use. I can do my reports as I walk the site with my phone. It’s great because I typically write 10 reports a day.
Made more for construction managers or superintendents. by RAKEN on 29/10/2018 Thank you for the review! We're glad to hear that you can manage so many reports easily with Raken.
We have not real issues with the software at this point. by RAKEN on 29/10/2018 Hello Dan, thank you for the review and feedback! Field to office communication is so important and we are happy to hear that you are finding a lot of value in Raken for that purpose.
It took a few weeks for our team to take hold. Once they did it is a game changer. by RAKEN on 29/10/2018 Josiah, it is fantastic to hear that Raken helps generate repeat business and makes for effective communication between you and the owners. Thank you for the review!
I can easily upload time-stamped photos.
There is not export capability to Excel. by RAKEN on 29/10/2018 Thanks for the review, Daniel! We have a couple of reports which allow you to export data into Excel. The Manpower Report contains all the work logs entered on your daily reports for all your projects, including hours and descriptions. Also, we have recently released a Time Card functionality which includes a Time Card and Cost Code report which are both exportable in Excel format. Please contact us at [email protected] if you have any questions!
Our clients love receiving the daily reports from our technicians.
Mobile app is a little clunky. Could use some help. by RAKEN on 30/10/2018 Thanks for reaching out, Scott! Would love to hear more about experience with Raken. Can you please contact us at [email protected]? Thank you!
makes payroll a lot easier & keeping track of our jobs
The app keeps logging my guys out & they have problems logging back in. I am having problems getting my reports by RAKEN on 30/10/2018 Thanks for reaching out! We haven¿t heard of any issues in regards to logging in to the app. If you have any issues, please contact us at [email protected] As for getting reports, the best thing to do is to set up your email as the automatic recipient of all your projects¿ dailies. That way the report will arrive in your inbox automatically once signed by the superintendent. Please let us know how we can help!
Uploading pictures to Raken is alittle slower that I would like. by RAKEN on 29/10/2018 Hey Dale, it's great to hear how easy it is for you to do dailies with Raken. Thank you for the review and feedback!
It's a great way to keep track of man power and productivity. Raken is very easy to use and navigate. It keeps track of the weather to go along with the report and time stamps photos which is great for disputes down the road.
I wish there was a way to do sub categories under a job. I have a big job site with multiple buildings and wish you could set those up under the main instead of just labeling each building in the notes section every time. by RAKEN on 25/10/2018 Hey Charles, thank you for the review and feedback! We will definitely pass this on to our development and product team for further review.
It is kind of confusing to figure out how to edit if you’ve already signed Report for that day ...at least for myself .. I’ve gotten it down now though once I figured out what need to do .. by RAKEN on 22/10/2018 Thank you for the review Rick! We are glad that Raken makes managing multiple projects easier for you. If you ever need support or help figuring out the best way to use the Raken app, don't hesitate to call us at 866-438-0646. We're happy to help with any issues you may have.
It has been fairly easy for our field end users to operate. By self admittance, we are not the most tech savvy group, but it has proven to be easy to maneuver around and upload documents we find to be important to us.
Not necessarily a con, but more of a financial decision. We should have upgraded to the next level to really take advantage of the customization. That was our choice and we are working through whether we make the jump to the next level. by RAKEN on 25/10/2018 Thanks for the review, Brian! It's great to hear that Raken is easy to use, especially for a non tech-savvy group, and that you find lots of importance in the app. We appreciate the feedback! Feel free to call our fantastic customer success team at 866-438-0646. They will be happy to help with any questions you may have regarding packages and capabilities.
The ease of use. I'm not computer savvy.
It will sometimes log ne out for no reason. by RAKEN on 25/10/2018 Hello Carsandra, thank you for the review and feedback on how you like the Raken app! We are excited to hear how easy it is for you to use and the communication benefit it adds for your team.
No more Excel Spreadsheets, the Field Employees have cut their time by over 75 %, and it's in real time. The live updates, seeing those activities make me feel like I am right there. We have multiple jobs in different areas in California and having the opportunity to see who's at the Job-site and what has been done for that day.
I really don't have a dislike, Raken is super friendly, there are some videos on how to use Raken, but I created my own SOP for my back up and training for any new field employee by RAKEN on 25/10/2018 Hey Maria, thank you for the review! It's awesome to hear that Raken makes a big impact for you and your team.
User friendly, very professional Android friendly
Taking photos with the app aren't the best quality. by RAKEN on 25/10/2018 Thanks for the review and feedback, Richard! Much appreciated.
Ease of use and quality of format
Need for network when filling report by RAKEN on 23/03/2017 Thank you, Stephen! Glad to be helping out your team! If you ever need anything, please let us know!