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Whether youre selling in a store or on the road, our Point of Sale solutions make payment acceptance easy. They're incredibly quick to set up so you can take payments in seconds from all major credit and debit cards.
Accept card payments anywhere from your mobile device or counter.
Access transaction reports anywhere and anytime to understand your customers and manage your business.
Get help from our technical support team, where representatives are available 24/7.
Comentário deixado em 04/08/2020
They are very cheap compared to a lot of other similar offerings and there customer support isn't too bad! 
The GUI within their system is beyond terrible! It's so unbelievably dated and I just have no idea how it hasn't been redesigned. The integration is also very dated and clunky compared other providers. Would not be my first choice.
Comentário deixado em 04/08/2020
Worldpay allows our clients to easily submit credit card payments, and allows our staff to easily track and manage the transactions on our end.
The reason I appreciate Worldpay so much is largely because of the reports. Transactions are extremely detailed easy to search. Our business has utilized this payment system for years, and the transaction process is always quick and reliable. Most of the time spent in the software is spent utilizing the virtual terminal and reporting features.
The home dashboard interface is somewhat complicated, and some links aren't operable some of the time. Unlike the express virtual terminal, the home dashboard is crowded and not very helpful.
The reason I appreciate Worldpay so much is largely because of the reports. Transactions are extremely detailed easy to search. Our business has utilized this payment system for years, and the transaction process is always quick and reliable. Most of the time spent in the software is spent utilizing the virtual terminal and reporting features. The home dashboard interface is somewhat complicated, and some links aren't operable some of the time. Unlike the express virtual terminal, the home dashboard is crowded and not very helpful.
Comentário deixado em 04/07/2020
ease of use and setup. the portal is user friendly and reports are accurate. its never down. interface is good customer service is something I would like them to improve upon. they are quick to setup but any questions that I have are hard to answer if I call their customer service by Worldpay on 20/11/2017 Thanks for your feedback Kanwarpal. For customer service, please send an email to [email protected] with your merchant ID.Glad to help your business grow!
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Comentário deixado em 04/06/2020
No much - didn't get to use it. Big promises at the start with free periods etc but they were all lies in the end. 24 hour period they require you to have a test module on so that your site can't take payments. by Worldpay on 11/04/2018 Nerav, I'm truly sorry your experience wasn't as good as expected. Please call 800-859-5965 or contact customer service via email: [email protected]
Comentário deixado em 04/05/2020
Decent pricing, good customer reprensentative
It's pretty easy to use for our servers and managers. My contact person Matt Palenschatt is wonderful and always responds to my problems quickly and even on weekends!
That it has glitches, like sometimes it won't read chip credit cards, then if we use the swipe function if the swipe function and the customer disputes the card we get stuck with paying for the dispute even if it's bogus by Worldpay on 17/11/2017 Thanks for your feedback Linda!
It's pretty easy to use for our servers and managers. My contact person Matt Palenschatt is wonderful and always responds to my problems quickly and even on weekends! That it has glitches, like sometimes it won't read chip credit cards, then if we use the swipe function if the swipe function and the customer disputes the card we get stuck with paying for the dispute even if it's bogus by Worldpay on 17/11/2017 Thanks for your feedback Linda!
Comentário deixado em 04/05/2020
The server never goes down so our processing goes smoothly day in and day out. When we call in and have an under charge or over charge, we are walked through and able to process a debit/credit right away. We might need new terminals but how would we know? Would love to have a dedicated CSM so we have a point of reference. by Worldpay on 28/11/2017 Thanks for your feedback Stacey.We will have someone from Customer Service reach out to you soon.Glad to help your business grow!
Comentário deixado em 04/04/2020
Simple to use, can log on from any computer.
The software is simple to use, there are no clumsy, separate terminals to deal with. The entire process is web based and can use it right from my laptop or tablet.
Card reader does not work. Worldpay was supposed to send me a replacement card reader over a year ago, but never did. Must always manually enter each transaction. by Worldpay on 04/12/2017 Thanks for your feedback Tom. Glad to help your business grow!
The software is simple to use, there are no clumsy, separate terminals to deal with. The entire process is web based and can use it right from my laptop or tablet. Card reader does not work. Worldpay was supposed to send me a replacement card reader over a year ago, but never did. Must always manually enter each transaction. by Worldpay on 04/12/2017 Thanks for your feedback Tom. Glad to help your business grow!
Comentário deixado em 04/03/2020
It is very easy to use and understand.
Comentário deixado em 04/02/2020
People working there are friendly and some of them try to help you. They created 2 accounts for me even so I never asked for 2 and charred for everything double.
Comentário deixado em 04/02/2020
It is easy to use, easy to read. Basic enough even for people not into computers to use.
it is very easy to use, self explanatory. No issues using it, always runs properly and it is easy to read. by Worldpay on 04/12/2017 Thanks for your feedback Andrew. Glad to help your construction business grow!
it is very easy to use, self explanatory. No issues using it, always runs properly and it is easy to read. by Worldpay on 04/12/2017 Thanks for your feedback Andrew. Glad to help your construction business grow!
Comentário deixado em 04/02/2020
WorldPay has high fees and not very easy or intuitive to use.
WorldPay was the recommended payment portal from the new website company so they helped set it up initially.
I could never find any information. WorldPay had a couple of different websites for payment acceptance and reporting and could never find anything. I wasted a lot of time. Also, the fees are ridiculous. The Chapter was charged a fee every month regardless if WorldPay payments were processed. They also charged a fee for canceling before 2 years.
WorldPay was the recommended payment portal from the new website company so they helped set it up initially. I could never find any information. WorldPay had a couple of different websites for payment acceptance and reporting and could never find anything. I wasted a lot of time. Also, the fees are ridiculous. The Chapter was charged a fee every month regardless if WorldPay payments were processed. They also charged a fee for canceling before 2 years.
Comentário deixado em 04/02/2020
Custo-beneficio.
Transaction reports are easy to pull and I love the monthly reports. It is a very easy program to use.
We do have technicians in the field that have issues with input amounts on their tablets. That is our main gripe with this product. by Worldpay on 17/11/2017 Thanks for your feedback Dawn. Glad yo help your business grow!
Transaction reports are easy to pull and I love the monthly reports. It is a very easy program to use. We do have technicians in the field that have issues with input amounts on their tablets. That is our main gripe with this product. by Worldpay on 17/11/2017 Thanks for your feedback Dawn. Glad yo help your business grow!
Comentário deixado em 03/31/2020
It is an easy and inexpensive option for me as an individual business owner.
I can generate reports I need quickly to find the information that is important to running my business.
The software is a bit awkward to get into at first: finding the correct website if it isn't bookmarked, having to jump through a couple of hoops before just getting to the business at hand. by Worldpay on 10/08/2017 Hi Kelly, Thank you for your positive feedback!
I can generate reports I need quickly to find the information that is important to running my business. The software is a bit awkward to get into at first: finding the correct website if it isn't bookmarked, having to jump through a couple of hoops before just getting to the business at hand. by Worldpay on 10/08/2017 Hi Kelly, Thank you for your positive feedback!
Comentário deixado em 03/30/2020
On the whole, we feel very pleased with how Worldpay have helped our site accept online payments.
Worldpay makes every aspect of accepting online payments very straightforward and easy to set up.
Making the annual pci compliance a bit easier to renew along with automated monthly invoicing to my email would be good.
Worldpay makes every aspect of accepting online payments very straightforward and easy to set up. Making the annual pci compliance a bit easier to renew along with automated monthly invoicing to my email would be good.
Comentário deixado em 03/30/2020
I can't say I've had a great time. I've had the system nearly 2 years and had nothing but trouble with it since but I like the my business hub facility and its the only thing keeping me in
We like the brand being well known and trusted for our costomers, the professional look of the system. And the my buissness hub facility.
Often fails to connect the wireless card reader. Embarrassing when customer waiting to pay. Also very over priced rental
We like the brand being well known and trusted for our costomers, the professional look of the system. And the my buissness hub facility. Often fails to connect the wireless card reader. Embarrassing when customer waiting to pay. Also very over priced rental
Comentário deixado em 03/29/2020
Worldpay is easy to integrate with on demand software. It can process multiple currencies for a web store. It is fast and secured and hardly no down time. Their services is a bit expensive for the small business owners and the turn around time to access your money is also slow.
Comentário deixado em 03/29/2020
Worldpay is an easy to use terminal credit card processor. WorldPay does not contact merchants on chargebacks and offers little support on chargebacks that are pure fraud and customers looking to get something for nothing.
Comentário deixado em 03/29/2020
Worldpay allows our clients to easily submit credit card payments, and allows our staff to easily track and manage the transactions on our end.
The reason I appreciate Worldpay so much is largely because of the reports. Transactions are extremely detailed easy to search. Our business has utilized this payment system for years, and the transaction process is always quick and reliable. Most of the time spent in the software is spent utilizing the virtual terminal and reporting features.
The home dashboard interface is somewhat complicated, and some links aren't operable some of the time. Unlike the express virtual terminal, the home dashboard is crowded and not very helpful.
The reason I appreciate Worldpay so much is largely because of the reports. Transactions are extremely detailed easy to search. Our business has utilized this payment system for years, and the transaction process is always quick and reliable. Most of the time spent in the software is spent utilizing the virtual terminal and reporting features. The home dashboard interface is somewhat complicated, and some links aren't operable some of the time. Unlike the express virtual terminal, the home dashboard is crowded and not very helpful.
Comentário deixado em 03/25/2020
Clearly lay out who is performing which tasks. The system incorporates controls that recognize who prepared the task, who reviewed the task, and who authorized the task once completed. A great tool for multiple department collaboration on sharing documents, and tasks. The user dashboard interface is cluttered with too much information. The software will take some time to get used to due to its detailed term and language.
Comentário deixado em 03/25/2020
easy to use but not accurate information the fees are ridiculous, and the statements do not add up its a lot of extra work bc things are wrong when doing the monthly review
Comentário deixado em 03/25/2020
I am able to give my customers more options for payment for my services.
This is the only merchant software that I have used so I don't have anything to compare it to. However, I do find that it is quick, reliable and easy to use.
For some reason the adaptable card reader will not fit my Samsung S7 Active phone so I have to manually enter the card information. by Worldpay on 22/11/2017 Thanks for your feedback. Glad to help your business grow!
This is the only merchant software that I have used so I don't have anything to compare it to. However, I do find that it is quick, reliable and easy to use. For some reason the adaptable card reader will not fit my Samsung S7 Active phone so I have to manually enter the card information. by Worldpay on 22/11/2017 Thanks for your feedback. Glad to help your business grow!
Comentário deixado em 03/25/2020
The ease of taking credit, debit and SNAP cards at all of our mobile market locations.
It is easy to use and can be accessed from your phone or other mobile device. It is very user friendly.
The prong on the card reader is not durable and will break off into the phone from constant handling. I would like a sliding card reader that is more durable. by Worldpay on 29/11/2017 Thanks for your feedback Donna. Glad to help your business grow!
It is easy to use and can be accessed from your phone or other mobile device. It is very user friendly. The prong on the card reader is not durable and will break off into the phone from constant handling. I would like a sliding card reader that is more durable. by Worldpay on 29/11/2017 Thanks for your feedback Donna. Glad to help your business grow!
Comentário deixado em 03/25/2020
The company I work for uses Vantiv which is a partner of WP, switching over from Vantiv was a little chaotic but after getting use to WP I can see the benefits and continue to see them as the software evolves. For example, I like the feature that recently appeared on the home screen for disputed charges. It is right in the home screen which is one of the #2 reasons one might have to learn g in and use the processing software.
Ease of use when using the software, for example it is similar to Vantiv in the sense that you can log on and quickly verify charges.
The way you have to continually change your password every 2 weeks or so. That’s inconvenient.
Ease of use when using the software, for example it is similar to Vantiv in the sense that you can log on and quickly verify charges. The way you have to continually change your password every 2 weeks or so. That’s inconvenient.
Comentário deixado em 03/25/2020
The ease of taking credit, debit and SNAP cards at all of our mobile market locations.
It is easy to use and can be accessed from your phone or other mobile device. It is very user friendly.
The prong on the card reader is not durable and will break off into the phone from constant handling. I would like a sliding card reader that is more durable. by Worldpay on 29/11/2017 Thanks for your feedback Donna. Glad to help your business grow!
It is easy to use and can be accessed from your phone or other mobile device. It is very user friendly. The prong on the card reader is not durable and will break off into the phone from constant handling. I would like a sliding card reader that is more durable. by Worldpay on 29/11/2017 Thanks for your feedback Donna. Glad to help your business grow!
Comentário deixado em 03/24/2020
Client portal contains a lot of data, tons of reports, like reconciliation, settlement, activity etc. Development team supports custom requests and was very helpful during account setup. WorldPay supports ACH (eCheck feature). All customer support questions are handled pretty fast. Newsletter let you know about any upcoming changes in the industry or within the company. There may be more features that can be implemented, hopefully, with time they will develop more API functions.
Comentário deixado em 03/21/2020
Since it's kinda of 'build in' to the Club Automation system, we are happy with it. It's great to have the ability to take Credit Cards for all purchases and services. by Worldpay on 24/10/2017 Thanks for your feedback Loretta!
Comentário deixado em 03/19/2020
Very simple process to get started, very responsive with questions and good informational reports from the data.
Very simple process to get started and very responsive to questions. Very reliable and easy to use. The reports are very well written. by Worldpay on 20/11/2017 Thanks for your feedback Nancy. Glad to help your business grow!
Very simple process to get started and very responsive to questions. Very reliable and easy to use. The reports are very well written. by Worldpay on 20/11/2017 Thanks for your feedback Nancy. Glad to help your business grow!
Comentário deixado em 03/18/2020
It is an easy and inexpensive option for me as an individual business owner.
I can generate reports I need quickly to find the information that is important to running my business.
The software is a bit awkward to get into at first: finding the correct website if it isn't bookmarked, having to jump through a couple of hoops before just getting to the business at hand. by Worldpay on 10/08/2017 Hi Kelly, Thank you for your positive feedback!
I can generate reports I need quickly to find the information that is important to running my business. The software is a bit awkward to get into at first: finding the correct website if it isn't bookmarked, having to jump through a couple of hoops before just getting to the business at hand. by Worldpay on 10/08/2017 Hi Kelly, Thank you for your positive feedback!
Comentário deixado em 03/17/2020
It is easy to learn the software. The intuitive nature of the selections is very helpful. My anxiety was assuaged away. There was some redundancy, however it helped to support the application and effectiveness of the software. by Worldpay on 04/12/2017 Thanks for your feedback Chandler. Glad to help your business grow!
Comentário deixado em 03/16/2020
Ease of use and up to date information both payments and statements easy to read. Not matching up with bank statement, so it takes a while to reconcile
Comentário deixado em 03/16/2020
The opportunity to establish a new farmers market in a food desert where there were few amenities, thus giving customers access to healthy foods with the use of EBT/SNAP and/or credit/debit cards.
Ease of use and efficiency of return on money to our bank for card usage, since we have no electricity to run other pos systems..
While the software itself is efficient, the hardware must be charged weekly, even with very little use. by Worldpay on 17/10/2017 Thanks for your review. We value your feedback!
Ease of use and efficiency of return on money to our bank for card usage, since we have no electricity to run other pos systems.. While the software itself is efficient, the hardware must be charged weekly, even with very little use. by Worldpay on 17/10/2017 Thanks for your review. We value your feedback!
Comentário deixado em 03/16/2020
easy to use. low initial cost, reports are great, have recommended this system to multiple small business owners would like to use scanner to receive inventory, would like to be able to have multiple skus for same items by Worldpay on 04/12/2017 Thanks for your feedback Dale. Glad to help your business grow!
Comentário deixado em 03/15/2020
It is easy to learn the software. The intuitive nature of the selections is very helpful. My anxiety was assuaged away. There was some redundancy, however it helped to support the application and effectiveness of the software. by Worldpay on 04/12/2017 Thanks for your feedback Chandler. Glad to help your business grow!
Comentário deixado em 03/13/2020
Worldpay has the scale / size / brand going for them. They still have fab rates, and of course a full suite of solutions for all your traditional payment needs. Reliable and hasn't given us any problems, once set up and running. Setting up is a pain. Telephone and email support are patience-testing. Way too many old-school / antiquated processes and requirements. Made worse by slow customer support. Worldpay really needs to improve in this area - pretty much every other provider out there can get you set up in a matter of hours.
Comentário deixado em 03/12/2020
FASTER TO USE, AND LEARN.
IT SEEMS IS EASY TO USE AND FASTER TO DO ALL TRANSACTIONS. NOT COMPLICATED LIKE OTHERS AND EASY TO TRAIN CASHIER ON IT. by Worldpay on 20/11/2017 Thanks for your feedback Ray. Happy to help your business grow!
IT SEEMS IS EASY TO USE AND FASTER TO DO ALL TRANSACTIONS. NOT COMPLICATED LIKE OTHERS AND EASY TO TRAIN CASHIER ON IT. by Worldpay on 20/11/2017 Thanks for your feedback Ray. Happy to help your business grow!
Comentário deixado em 03/12/2020
World pay was something that we used in the office for several years. The only issues that we had was that it did not integrate with our EHR system so it took more steps to enter things into the ledger. This also opened up room for error and forgetting to manually enter a transaction.
World pay was easy to use with a high volume office. It made processing payments very easy. It took a few clicks to process a payment. The system has the ability to save information in a safe and compliant manner so that patients wouldn't have to continuously get out a credit card for us to run a payment.
The software did not integrate with Platinum, so you had to open it in a web browser to use it. Then you could process the payment. You did have to manually enter the payment into the EHR ledger after you took the payment.
World pay was easy to use with a high volume office. It made processing payments very easy. It took a few clicks to process a payment. The system has the ability to save information in a safe and compliant manner so that patients wouldn't have to continuously get out a credit card for us to run a payment. The software did not integrate with Platinum, so you had to open it in a web browser to use it. Then you could process the payment. You did have to manually enter the payment into the EHR ledger after you took the payment.
Comentário deixado em 03/11/2020
Very simple process to get started, very responsive with questions and good informational reports from the data.
Very simple process to get started and very responsive to questions. Very reliable and easy to use. The reports are very well written. by Worldpay on 20/11/2017 Thanks for your feedback Nancy. Glad to help your business grow!
Very simple process to get started and very responsive to questions. Very reliable and easy to use. The reports are very well written. by Worldpay on 20/11/2017 Thanks for your feedback Nancy. Glad to help your business grow!
Comentário deixado em 01/12/2020
WorldPay has high fees and not very easy or intuitive to use.
WorldPay was the recommended payment portal from the new website company so they helped set it up initially.
I could never find any information. WorldPay had a couple of different websites for payment acceptance and reporting and could never find anything. I wasted a lot of time. Also, the fees are ridiculous. The Chapter was charged a fee every month regardless if WorldPay payments were processed. They also charged a fee for canceling before 2 years.
WorldPay was the recommended payment portal from the new website company so they helped set it up initially. I could never find any information. WorldPay had a couple of different websites for payment acceptance and reporting and could never find anything. I wasted a lot of time. Also, the fees are ridiculous. The Chapter was charged a fee every month regardless if WorldPay payments were processed. They also charged a fee for canceling before 2 years.
Comentário deixado em 01/03/2020
World pay was something that we used in the office for several years. The only issues that we had was that it did not integrate with our EHR system so it took more steps to enter things into the ledger. This also opened up room for error and forgetting to manually enter a transaction.
World pay was easy to use with a high volume office. It made processing payments very easy. It took a few clicks to process a payment. The system has the ability to save information in a safe and compliant manner so that patients wouldn't have to continuously get out a credit card for us to run a payment.
The software did not integrate with Platinum, so you had to open it in a web browser to use it. Then you could process the payment. You did have to manually enter the payment into the EHR ledger after you took the payment.
World pay was easy to use with a high volume office. It made processing payments very easy. It took a few clicks to process a payment. The system has the ability to save information in a safe and compliant manner so that patients wouldn't have to continuously get out a credit card for us to run a payment. The software did not integrate with Platinum, so you had to open it in a web browser to use it. Then you could process the payment. You did have to manually enter the payment into the EHR ledger after you took the payment.
Comentário deixado em 12/05/2019
Worldpay does make our job easier which is a great tool to have and I would recommend this if someone was in the market for this software.
Worldpay is most helpful to collect info we need to balance our reports each day. It allows for daily reports that are super user friendly.
What we liked least about Worldpay is having to call to speak to someone. This can be very time consuming but necessary at times. Although whenever we have had to call the service has been helpful.
Worldpay is most helpful to collect info we need to balance our reports each day. It allows for daily reports that are super user friendly. What we liked least about Worldpay is having to call to speak to someone. This can be very time consuming but necessary at times. Although whenever we have had to call the service has been helpful.
Comentário deixado em 12/05/2019
Worldpay does make our job easier which is a great tool to have and I would recommend this if someone was in the market for this software.
Worldpay is most helpful to collect info we need to balance our reports each day. It allows for daily reports that are super user friendly.
What we liked least about Worldpay is having to call to speak to someone. This can be very time consuming but necessary at times. Although whenever we have had to call the service has been helpful.
Worldpay is most helpful to collect info we need to balance our reports each day. It allows for daily reports that are super user friendly. What we liked least about Worldpay is having to call to speak to someone. This can be very time consuming but necessary at times. Although whenever we have had to call the service has been helpful.
Comentário deixado em 11/12/2019
I can't say I've had a great time. I've had the system nearly 2 years and had nothing but trouble with it since but I like the my business hub facility and its the only thing keeping me in
We like the brand being well known and trusted for our costomers, the professional look of the system. And the my buissness hub facility.
Often fails to connect the wireless card reader. Embarrassing when customer waiting to pay. Also very over priced rental
We like the brand being well known and trusted for our costomers, the professional look of the system. And the my buissness hub facility. Often fails to connect the wireless card reader. Embarrassing when customer waiting to pay. Also very over priced rental
Comentário deixado em 10/15/2019
It has been good so far. We have not been using it all that long.
I like how it remembers and stores information. It makes charging cards easier and more efficient overall.
It gets annoying when different people pay for one event or item with different cards. That part gets tricky, especially since there is different information to deal with.
I like how it remembers and stores information. It makes charging cards easier and more efficient overall. It gets annoying when different people pay for one event or item with different cards. That part gets tricky, especially since there is different information to deal with.
Comentário deixado em 10/15/2019
It has been good so far. We have not been using it all that long.
I like how it remembers and stores information. It makes charging cards easier and more efficient overall.
It gets annoying when different people pay for one event or item with different cards. That part gets tricky, especially since there is different information to deal with.
I like how it remembers and stores information. It makes charging cards easier and more efficient overall. It gets annoying when different people pay for one event or item with different cards. That part gets tricky, especially since there is different information to deal with.
Comentário deixado em 03/22/2019
Worldpay has the scale / size / brand going for them. They still have fab rates, and of course a full suite of solutions for all your traditional payment needs. Reliable and hasn't given us any problems, once set up and running. Setting up is a pain. Telephone and email support are patience-testing. Way too many old-school / antiquated processes and requirements. Made worse by slow customer support. Worldpay really needs to improve in this area - pretty much every other provider out there can get you set up in a matter of hours.
Comentário deixado em 03/20/2019
On the whole, we feel very pleased with how Worldpay have helped our site accept online payments.
Worldpay makes every aspect of accepting online payments very straightforward and easy to set up.
Making the annual pci compliance a bit easier to renew along with automated monthly invoicing to my email would be good.
Worldpay makes every aspect of accepting online payments very straightforward and easy to set up. Making the annual pci compliance a bit easier to renew along with automated monthly invoicing to my email would be good.
Comentário deixado em 02/06/2019
People working there are friendly and some of them try to help you. They created 2 accounts for me even so I never asked for 2 and charred for everything double.
Comentário deixado em 01/24/2019
Worldpay is an easy to use terminal credit card processor. WorldPay does not contact merchants on chargebacks and offers little support on chargebacks that are pure fraud and customers looking to get something for nothing.
Comentário deixado em 11/27/2018
Ease of use and up to date information both payments and statements easy to read. Not matching up with bank statement, so it takes a while to reconcile
Comentário deixado em 10/10/2018
The company I work for uses Vantiv which is a partner of WP, switching over from Vantiv was a little chaotic but after getting use to WP I can see the benefits and continue to see them as the software evolves. For example, I like the feature that recently appeared on the home screen for disputed charges. It is right in the home screen which is one of the #2 reasons one might have to learn g in and use the processing software.
Ease of use when using the software, for example it is similar to Vantiv in the sense that you can log on and quickly verify charges.
The way you have to continually change your password every 2 weeks or so. That’s inconvenient.
Ease of use when using the software, for example it is similar to Vantiv in the sense that you can log on and quickly verify charges. The way you have to continually change your password every 2 weeks or so. That’s inconvenient.
Comentário deixado em 10/09/2018
They are very cheap compared to a lot of other similar offerings and there customer support isn't too bad! The GUI within their system is beyond terrible! It's so unbelievably dated and I just have no idea how it hasn't been redesigned. The integration is also very dated and clunky compared other providers. Would not be my first choice.
Comentário deixado em 09/11/2018
easy to use but not accurate information the fees are ridiculous, and the statements do not add up its a lot of extra work bc things are wrong when doing the monthly review
Comentário deixado em 07/26/2018
Credit card processing platforms are somewhat of a commodity, so service is one of the big differentiators and we've been pleased with Worldpay's service and the ISO that we've worked with. They've been pretty straight forward with us and been able to resolve any issues we've had which we've been happy about.
Their customer service has been good at handling issues we've had. I've known many people using First Data and other processors to have issues with Customer service. Also, we have a good price with them which makes it attractive for us.
We wanted to do some pretty technical things with them but some of their tech and integrations were a bit outdated and limited what we could do. So we had to settle for a less than ideal solution. But most people aren't trying to do as complex of things as we were so probably not an issue for 99% of businesses looking at world pay.
Their customer service has been good at handling issues we've had. I've known many people using First Data and other processors to have issues with Customer service. Also, we have a good price with them which makes it attractive for us. We wanted to do some pretty technical things with them but some of their tech and integrations were a bit outdated and limited what we could do. So we had to settle for a less than ideal solution. But most people aren't trying to do as complex of things as we were so probably not an issue for 99% of businesses looking at world pay.
Comentário deixado em 07/26/2018
Credit card processing platforms are somewhat of a commodity, so service is one of the big differentiators and we've been pleased with Worldpay's service and the ISO that we've worked with. They've been pretty straight forward with us and been able to resolve any issues we've had which we've been happy about.
Their customer service has been good at handling issues we've had. I've known many people using First Data and other processors to have issues with Customer service. Also, we have a good price with them which makes it attractive for us.
We wanted to do some pretty technical things with them but some of their tech and integrations were a bit outdated and limited what we could do. So we had to settle for a less than ideal solution. But most people aren't trying to do as complex of things as we were so probably not an issue for 99% of businesses looking at world pay.
Their customer service has been good at handling issues we've had. I've known many people using First Data and other processors to have issues with Customer service. Also, we have a good price with them which makes it attractive for us. We wanted to do some pretty technical things with them but some of their tech and integrations were a bit outdated and limited what we could do. So we had to settle for a less than ideal solution. But most people aren't trying to do as complex of things as we were so probably not an issue for 99% of businesses looking at world pay.
Comentário deixado em 04/25/2018
Payment processing can be tailored to how your company wants it. Seems very easy to use, very few times is there any issues with the program. Sometimes the program can be finicky with entering some payments and processing them. The dash board is very jumbled.
Comentário deixado em 04/25/2018
Payment processing can be tailored to how your company wants it. Seems very easy to use, very few times is there any issues with the program. Sometimes the program can be finicky with entering some payments and processing them. The dash board is very jumbled.
Comentário deixado em 04/09/2018
No much - didn't get to use it. Big promises at the start with free periods etc but they were all lies in the end. 24 hour period they require you to have a test module on so that your site can't take payments. by Worldpay on 11/04/2018 Nerav, I'm truly sorry your experience wasn't as good as expected. Please call 800-859-5965 or contact customer service via email: [email protected]
Comentário deixado em 03/21/2018
Client portal contains a lot of data, tons of reports, like reconciliation, settlement, activity etc. Development team supports custom requests and was very helpful during account setup. WorldPay supports ACH (eCheck feature). All customer support questions are handled pretty fast. Newsletter let you know about any upcoming changes in the industry or within the company. There may be more features that can be implemented, hopefully, with time they will develop more API functions.
Comentário deixado em 02/11/2018
Clearly lay out who is performing which tasks. The system incorporates controls that recognize who prepared the task, who reviewed the task, and who authorized the task once completed. A great tool for multiple department collaboration on sharing documents, and tasks. The user dashboard interface is cluttered with too much information. The software will take some time to get used to due to its detailed term and language.
Comentário deixado em 01/11/2018
Worldpay is easy to integrate with on demand software. It can process multiple currencies for a web store. It is fast and secured and hardly no down time. Their services is a bit expensive for the small business owners and the turn around time to access your money is also slow.
Comentário deixado em 12/04/2017
We set up mini restaurants offsite and we are able to accept credit cards without any hassle
We can process without any lag time and we never have any technical difficulties with processing credit cards
We do not have any complaints. Customer Service could be more trained in the accounts administration department but the product itself is a winner by Worldpay on 05/12/2017 Thanks for your feedback Quiana. Glad to help the Chick-fil-A group!
We can process without any lag time and we never have any technical difficulties with processing credit cards We do not have any complaints. Customer Service could be more trained in the accounts administration department but the product itself is a winner by Worldpay on 05/12/2017 Thanks for your feedback Quiana. Glad to help the Chick-fil-A group!
Comentário deixado em 12/04/2017
We set up mini restaurants offsite and we are able to accept credit cards without any hassle
We can process without any lag time and we never have any technical difficulties with processing credit cards
We do not have any complaints. Customer Service could be more trained in the accounts administration department but the product itself is a winner by Worldpay on 05/12/2017 Thanks for your feedback Quiana. Glad to help the Chick-fil-A group!
We can process without any lag time and we never have any technical difficulties with processing credit cards We do not have any complaints. Customer Service could be more trained in the accounts administration department but the product itself is a winner by Worldpay on 05/12/2017 Thanks for your feedback Quiana. Glad to help the Chick-fil-A group!
Comentário deixado em 12/02/2017
easy to use. low initial cost, reports are great, have recommended this system to multiple small business owners would like to use scanner to receive inventory, would like to be able to have multiple skus for same items by Worldpay on 04/12/2017 Thanks for your feedback Dale. Glad to help your business grow!
Comentário deixado em 12/01/2017
Ease of accepting the cards & then transitioning to the CHIP cards was superbly easy!
I like that the transactions usually run through very quickly. (I don't like it when my customer is having to wait on me.)
I like that the transactions usually run through very quickly. (I don't like it when my customer is having to wait on me.)
Comentário deixado em 12/01/2017
Simple to use, can log on from any computer.
The software is simple to use, there are no clumsy, separate terminals to deal with. The entire process is web based and can use it right from my laptop or tablet.
Card reader does not work. Worldpay was supposed to send me a replacement card reader over a year ago, but never did. Must always manually enter each transaction. by Worldpay on 04/12/2017 Thanks for your feedback Tom. Glad to help your business grow!
The software is simple to use, there are no clumsy, separate terminals to deal with. The entire process is web based and can use it right from my laptop or tablet. Card reader does not work. Worldpay was supposed to send me a replacement card reader over a year ago, but never did. Must always manually enter each transaction. by Worldpay on 04/12/2017 Thanks for your feedback Tom. Glad to help your business grow!
Comentário deixado em 12/01/2017
Ease of accepting the cards & then transitioning to the CHIP cards was superbly easy!
I like that the transactions usually run through very quickly. (I don't like it when my customer is having to wait on me.)
I like that the transactions usually run through very quickly. (I don't like it when my customer is having to wait on me.)
Comentário deixado em 12/01/2017
It is easy to use, easy to read. Basic enough even for people not into computers to use.
it is very easy to use, self explanatory. No issues using it, always runs properly and it is easy to read. by Worldpay on 04/12/2017 Thanks for your feedback Andrew. Glad to help your construction business grow!
it is very easy to use, self explanatory. No issues using it, always runs properly and it is easy to read. by Worldpay on 04/12/2017 Thanks for your feedback Andrew. Glad to help your construction business grow!
Comentário deixado em 11/27/2017
Ease of use and accesibility
Accessibility from any computer or mobile device, can recharge an account from a previous transaction, and and refund an account quickly and easily.
Cannot look at the same card/acct transactions over the course of the year, useful for a patient's Health Savings Account. We understand we could set up a recurring payment account, but we are unsure how to do that. by Worldpay on 29/11/2017 Thanks for your feedback Dr. Vincent. Glad to help your business grow!
Accessibility from any computer or mobile device, can recharge an account from a previous transaction, and and refund an account quickly and easily. Cannot look at the same card/acct transactions over the course of the year, useful for a patient's Health Savings Account. We understand we could set up a recurring payment account, but we are unsure how to do that. by Worldpay on 29/11/2017 Thanks for your feedback Dr. Vincent. Glad to help your business grow!
Comentário deixado em 11/27/2017
The server never goes down so our processing goes smoothly day in and day out. When we call in and have an under charge or over charge, we are walked through and able to process a debit/credit right away. We might need new terminals but how would we know? Would love to have a dedicated CSM so we have a point of reference. by Worldpay on 28/11/2017 Thanks for your feedback Stacey.We will have someone from Customer Service reach out to you soon.Glad to help your business grow!
Comentário deixado em 11/27/2017
Ease of use and accesibility
Accessibility from any computer or mobile device, can recharge an account from a previous transaction, and and refund an account quickly and easily.
Cannot look at the same card/acct transactions over the course of the year, useful for a patient's Health Savings Account. We understand we could set up a recurring payment account, but we are unsure how to do that. by Worldpay on 29/11/2017 Thanks for your feedback Dr. Vincent. Glad to help your business grow!
Accessibility from any computer or mobile device, can recharge an account from a previous transaction, and and refund an account quickly and easily. Cannot look at the same card/acct transactions over the course of the year, useful for a patient's Health Savings Account. We understand we could set up a recurring payment account, but we are unsure how to do that. by Worldpay on 29/11/2017 Thanks for your feedback Dr. Vincent. Glad to help your business grow!
Comentário deixado em 11/26/2017
Easy to Use, Convenient and GREAT LOCAL REPS. They helped set up my whole system including my POS and helped me get a deal on it! Slightly confusing on when they will take out money from your account. I have been switched around several times. Also still waiting on my refund for something they had as a mistake, months ago. by Worldpay on 27/11/2017 Thanks for your feedback Carla. Regarding the refund, please send an email to [email protected] with your merchant ID.Glad to help your business grow!
Comentário deixado em 11/26/2017
Easy to Use, Convenient and GREAT LOCAL REPS. They helped set up my whole system including my POS and helped me get a deal on it! Slightly confusing on when they will take out money from your account. I have been switched around several times. Also still waiting on my refund for something they had as a mistake, months ago. by Worldpay on 27/11/2017 Thanks for your feedback Carla. Regarding the refund, please send an email to [email protected] with your merchant ID.Glad to help your business grow!
Comentário deixado em 11/22/2017
I am able to give my customers more options for payment for my services.
This is the only merchant software that I have used so I don't have anything to compare it to. However, I do find that it is quick, reliable and easy to use.
For some reason the adaptable card reader will not fit my Samsung S7 Active phone so I have to manually enter the card information. by Worldpay on 22/11/2017 Thanks for your feedback. Glad to help your business grow!
This is the only merchant software that I have used so I don't have anything to compare it to. However, I do find that it is quick, reliable and easy to use. For some reason the adaptable card reader will not fit my Samsung S7 Active phone so I have to manually enter the card information. by Worldpay on 22/11/2017 Thanks for your feedback. Glad to help your business grow!
Comentário deixado em 11/19/2017
ease of use and setup. the portal is user friendly and reports are accurate. its never down. interface is good customer service is something I would like them to improve upon. they are quick to setup but any questions that I have are hard to answer if I call their customer service by Worldpay on 20/11/2017 Thanks for your feedback Kanwarpal. For customer service, please send an email to [email protected] with your merchant ID.Glad to help your business grow!
Comentário deixado em 11/19/2017
FASTER TO USE, AND LEARN.
IT SEEMS IS EASY TO USE AND FASTER TO DO ALL TRANSACTIONS. NOT COMPLICATED LIKE OTHERS AND EASY TO TRAIN CASHIER ON IT. by Worldpay on 20/11/2017 Thanks for your feedback Ray. Happy to help your business grow!
IT SEEMS IS EASY TO USE AND FASTER TO DO ALL TRANSACTIONS. NOT COMPLICATED LIKE OTHERS AND EASY TO TRAIN CASHIER ON IT. by Worldpay on 20/11/2017 Thanks for your feedback Ray. Happy to help your business grow!
Comentário deixado em 11/16/2017
Custo-beneficio.
Transaction reports are easy to pull and I love the monthly reports. It is a very easy program to use.
We do have technicians in the field that have issues with input amounts on their tablets. That is our main gripe with this product. by Worldpay on 17/11/2017 Thanks for your feedback Dawn. Glad yo help your business grow!
Transaction reports are easy to pull and I love the monthly reports. It is a very easy program to use. We do have technicians in the field that have issues with input amounts on their tablets. That is our main gripe with this product. by Worldpay on 17/11/2017 Thanks for your feedback Dawn. Glad yo help your business grow!
Comentário deixado em 11/16/2017
Decent pricing, good customer reprensentative
It's pretty easy to use for our servers and managers. My contact person Matt Palenschatt is wonderful and always responds to my problems quickly and even on weekends!
That it has glitches, like sometimes it won't read chip credit cards, then if we use the swipe function if the swipe function and the customer disputes the card we get stuck with paying for the dispute even if it's bogus by Worldpay on 17/11/2017 Thanks for your feedback Linda!
It's pretty easy to use for our servers and managers. My contact person Matt Palenschatt is wonderful and always responds to my problems quickly and even on weekends! That it has glitches, like sometimes it won't read chip credit cards, then if we use the swipe function if the swipe function and the customer disputes the card we get stuck with paying for the dispute even if it's bogus by Worldpay on 17/11/2017 Thanks for your feedback Linda!
Comentário deixado em 11/16/2017
More vendors participating in our Farmer's Market because we can offer did way of payment
Our vendors at our Farmer's Market saw an increase in sales due to the POS being offered. We received our funds the next business day. by Worldpay on 17/11/2017 Thanks for your feedback Susan. Glad yo help your business grow!
Our vendors at our Farmer's Market saw an increase in sales due to the POS being offered. We received our funds the next business day. by Worldpay on 17/11/2017 Thanks for your feedback Susan. Glad yo help your business grow!
Comentário deixado em 11/16/2017
More vendors participating in our Farmer's Market because we can offer did way of payment
Our vendors at our Farmer's Market saw an increase in sales due to the POS being offered. We received our funds the next business day. by Worldpay on 17/11/2017 Thanks for your feedback Susan. Glad yo help your business grow!
Our vendors at our Farmer's Market saw an increase in sales due to the POS being offered. We received our funds the next business day. by Worldpay on 17/11/2017 Thanks for your feedback Susan. Glad yo help your business grow! 
Comentário deixado em 10/19/2017
Since it's kinda of 'build in' to the Club Automation system, we are happy with it. It's great to have the ability to take Credit Cards for all purchases and services. by Worldpay on 24/10/2017 Thanks for your feedback Loretta!
Comentário deixado em 10/16/2017
The opportunity to establish a new farmers market in a food desert where there were few amenities, thus giving customers access to healthy foods with the use of EBT/SNAP and/or credit/debit cards.
Ease of use and efficiency of return on money to our bank for card usage, since we have no electricity to run other pos systems..
While the software itself is efficient, the hardware must be charged weekly, even with very little use. by Worldpay on 17/10/2017 Thanks for your review. We value your feedback!
Ease of use and efficiency of return on money to our bank for card usage, since we have no electricity to run other pos systems.. While the software itself is efficient, the hardware must be charged weekly, even with very little use. by Worldpay on 17/10/2017 Thanks for your review. We value your feedback!
Comentário deixado em 08/15/2017
Able to track fill sales and deposit amount with ease.
Takes care of everything Reports, payroll, items sold, etc. Have never had a problem with accuracy
Don't really have a con. Software does everything I need it to do. Don't really know of anything I would change. by Worldpay on 16/08/2017 Hi Teresa, glad you're enjoying our Mobile & Tablet POS solution!
Takes care of everything Reports, payroll, items sold, etc. Have never had a problem with accuracy Don't really have a con. Software does everything I need it to do. Don't really know of anything I would change. by Worldpay on 16/08/2017 Hi Teresa, glad you're enjoying our Mobile & Tablet POS solution!
Comentário deixado em 08/15/2017
Able to track fill sales and deposit amount with ease.
Takes care of everything Reports, payroll, items sold, etc. Have never had a problem with accuracy
Don't really have a con. Software does everything I need it to do. Don't really know of anything I would change. by Worldpay on 16/08/2017 Hi Teresa, glad you're enjoying our Mobile & Tablet POS solution!
Takes care of everything Reports, payroll, items sold, etc. Have never had a problem with accuracy Don't really have a con. Software does everything I need it to do. Don't really know of anything I would change. by Worldpay on 16/08/2017 Hi Teresa, glad you're enjoying our Mobile & Tablet POS solution!
Comentário deixado em 08/10/2017
It is very easy to use and understand.