Overall, we have insight into our most critical assets which keeps the environment healthy and uptime at it's peak.

I like how configurable the tool is, and I like that we can connect to it through their API. Also, their support is extra responsive when we initiate chats with them within the application.

It can be difficult to configure certain aspects of the system due to how it's laid out. Also, certain things that should be able to be configured aren't without a logical reason why they couldn't be given how robust the tool is.

The toolset of ManageEngine is very complete and for a very competitive pricing you get all you need.

The latest rewrite of the GUI was giving some issues to find my way to the right functions but support was very helpful so don't forget to call them.

Simple to setup and use, excellent support.

Some of our hardware was not supported out of the box, however custom reports can be made to support these.

i am getting instant alerts, bandwidth usage per port and connections, i can setup netflow and get app usage, firewall usage and rules monitoring, i am monitoring any device which has network connection.

I like the most is the representation of the network in a map. The feature is called business view where i can add my different campuses in a google map and get several information through that. I actually have the map running in a big monitor and can see whether the connectivity is green or red. Also layer 2 maps where i can create maps within a site.

setting up alarms might be difficult. sometimes you product MIB not there.

Out of all the products that were told by us to try before settling on one, this one clearly takes the cake for being the most easy to use tool and learn quickly from. Keeps users fairly interested.

Interface could have been a little better.

The product is flexible and offers a wide range of features. Easy to configure and update.

I have some issues with the layer 2 mapping probably because of my strange network topology. Other products had better success mapping the network.

As an OPM Administrator I'm weekly & dally communicating with the Zoho Support. So, they have given good support service for my all the works. If any issues they are attending to work as soon as submitting support ticket. Team follow up is good recording our issues and solutions are providing with new releases also they explain about issue and difficult point in deeply. Team support is available even in the weekends . With overall experience I'm very much happy with ManageEngine.

Application has very user-friendly environment. Functionality is very accurate when compare to other systems. Device real time monitoring, email and SMS alert are very useful for us as ICT & system engineers. They have built trust between the application and Zoho team support. reports are very easy to handle specially downtime reports and availability reports are very useful for our KPI indicates.

Application updated are releasing continually that time we must get downtime to update application. SMS function should work without discontinuation some time due to com port errors SMS is getting stop but Email are working as expected. Some time browser cash issues are generating so that time we need to clear complete browser cash and use application. Other than I don't have any issue with the product.

OpManager monitors our servers for up/down time, also logistical for resource management, like storage space, high utilization o0n RAM/CPU etc

Ease of installation and setup, configuring the monitors and SMS alerts

The current interface. The previous interface was more intuitive and easy to use

Good tool and good feature set. They offer a lot of products but they don't always tie together seemlessly. For the features and price this is a good starter tool.

The product is buggy and at times doesn't perform the way you would want it to. Support is lacking and hard to work. If you need the tool to function 100% all the time, then you will be disappointed.

Great software for Network Management. Easy to configure and deploy.

Not all MIB's are available for creating specialized alerts.

Overall it is a very good product for the price. Most other good monitoring software is a subsciption based model, so for our organization, the upfront cost plus the yoy support costs were much more doable. The interface is easy enough to use for my admins and it mostly covers all the bases our last product did.

The thing I like the most is the interface, as well as the segmentation of various objects. The interface is easy enough to use, but you can also get great depth out of the initial dashboards and graphs you're presented with. The reporting is also great, as long as you understand what you're looking at. The network management features and credential storage is also very good.

The product is deceptively simple. It looks very easy to use, but it is still a full and robust monitoring tool under the covers. So you'll need to take time to watch training videos and look at the documentation. You may even need to call support to find certain functionality if you're used to another product.

Troubleshooting was very fast and in detailed when required.

Easy to use visually appeal and aesthetics proved interface.

Price is too high for startups even though it's fully managed.

As a technical application manager I find it very useful in monitoring my application servers. Often solving technical problems before the application users become aware of them.

The possibility to monitor many servers on multiple domains and the flexibility of options when choosing what to monitor.

The web version tends to 'stick' every so often. This can be extremely annoying. But the alarms work very well.

This application makes monitoring many infrastructure simple to the user-friendly dashboard, If you want to understand your IT infrastructure more clearly, then take a look at the ManageEngine OpManager

- As you’ve seen, this application has the ability to greatly simplify the way most businesses manage IT. And, the tools deliver value to operations experts, service managers, IT planners and the executive. The business-centric dashboard will deliver value to managers who want assurance that critical business functions are online.

I have used Manage Engine IT360, software development cannot be predicted, so when calculating the annual budget, the price of software updates is much more expensive because the price of the license changes the functionality needed

We needed a product that we could tie in network optimization with an ability to monitor multiple systems. OpManager fits the bill in many ways. We can use OpManager to keep track of our networked UPS devices, so that when there is any latency, load, failures, etc. that we can proactively act on them. We can use OpManager to create layer2 maps of our different locations for audit purposes. We use it to display a NOC Dashboard for our data Center. The ability to implement the product easily and give it purpose was immediate. We have found that the product has paid for itself with maintained uptime monitoring as well as response time decrease. We had a single application that was necessary to run on a server to process an automated filing process to occur. This application failed at 8:00 Monday. At 8:01 we identified the issue before anyone knew what happened and it did not disrupt the business. This timeliness is key when our members depend on our response time.

3d Visualization of our server room with live visuals of server status

While the appearance of the product is clean, it has a clunky feel. Moving between the application has slowness

A centralized manner to monitor servers, switches, routers, UPS devices, processes and databases. Easy to configure, monitor and set alarms.

I'm a big fan of the Opmanager and many other ManageEngine applications. The only con I have is the customer service was a 9 instead of a 10.

This is a wonderful software that is frequently used by wide range of people for Network management. It's customer service is outstanding. If one faces any issues, it gives quick response and feedback to overcome that issues. It is very easy to install. It is user friendly and support mobile devices. It solves our problems quickly. We can check all the components once from a single place.

There are no downsides of this software. One can create specialized alerts but this software lacks some of the MBI's.

In my work, bandwidth is scarce and the amount of computers puts the entire infrastructure in an insane state. I found it easier to find problems in the cabling by looking at the MS that was between one group of computers and another, from the server. Being able to leave the scheduled tests and then be able to send the results to the mail has also helped me a lot to save time. I also managed to find applications that from time to time consumed a large amount of bandwidth, complementing a third-party program to mitigate that leak of resources.

In the short time I have using this program I have not yet found any disadvantage, until the use of program resources (processor and RAM) my server is only an "I3" and everything runs smoothly I really love this program.

We stay on top of the state of our infrastructure with this product. Similar products don't have near the capabilities and nowhere near the price.

The absolute best part about ManageEngine is the automation and notifications. They go hand-in-hand and keep our staff aware of the state of the network.

The only real downside of implementing Manage Engine is the setup. That is the thing that makes this product unique and tailored to your network and infrastructure needs. So setting up a custom solution isn't really a BAD thing. It is quite the opposite.

More product for the price. Better than the competition.

Thanks to OpManager we obtained a better visibility of the businesses, our network devices and servers. This has helped us to prevent and act quickly solving problems and downtime. The solution fulfilled all our expectations.

nothing negative. Price is always a problem when there is something you want so badly. However I can't deny that this software is excellent.

Instalação fácil

SNMP fails in some case may need more integration with MIB library when you require more information despite basic SNMP provide.

Fácil de usar

Not friendly when you want to customize a template for specific use cases

For a tool of this price point/range, a neat feature is the ability to create workflows with proper escalation and approval alerts. This is a rare component for a solution within this price bracket, as some high-end solutions do not do this well at all. The creation of workflows within the software allow for the automation of many tasks and operations.

The user-friendly approach that OpManager has created allows customers to customize and re-brand reports

does not currently offer third party data migration