Able to rapidly organise very large data sets and share dashboards and views. Fairly straightforward to build queries even for non-technical

Some limitations in reporting data views (e.g. Histograms) and doesn't have wide range of options for exporting to other reporting packages

I love the data that Looker was able to give me, as this helped me make real-world decisions that turned into money for the company. Data is a driving point for a company and this program lets you take full control.

Very easy to navigate, add filters, make reports depending on size. Very easy to visually understand information from reports. Easy to download if needed as well.

Can get confusing when you have to build a multi-layered report, not user-friendly for a first time user.

I like that you truly do not have to understand SQL to end up being an expert and ask the ideal concerns in Looker. Looker is continuously making updates, they deliver really rapidly. I have a favorable outlook of this item.

I dislike for how long it takes given that it never ever truly caches the information. I need to truly make certain the questions I compose or the concerns I ask are really restricted as an outcome.

Support! Smart people that give quick and accurate answers. Ease of use and simple flow makes it easy to learn and teach

Visualizations seem a little immature for the product but hopefully with the newer version, we can download js visualizations on our cloud instance

Ease of use for business users is very high, most business users are using it for data exploration and report scheduling.

Visualization and email features are not as advance as the competition.

Looker is an excellent tool. I highly recommend it! While it requires some setup at the start, it ultimately saves time by empowering non-technically skilled coworkers to analyze data on their own!

Looker allows data to be accessible by team members who do not have technical skills like SQL or Python. It's user interface is easy to use; quickly and easily one can have impressive visualizations encompassing complex data sets. Looker is a powerful tool, useful for adding data visualizations to reports, making data-driven business decisions, and any other task requiring you to analyze data. Looker has also put out a great series of instructional videos which are helpful in learning how to use the program optimally.

The initial setup and development of Looker requires time, attention, and work. The software is a great user interface to access data, but configuring the program to access your data requires a lot of programming, troubleshooting, and general work from the data science team. The utility of the program is definitely worth the work, but you should not expect to begin using the program as soon as you get it--it requires some setup.

We use Looker for all kind of data analysis and reporting needs. We use its dashboard tools to keep track of everything without any difficulties.

Looker offers data reporting tools and options, and it doesn't require deep SQL knowledge. It has a clean and well-organized user interface and helps you create reports and dashboard with only a click of a button. It is very easy to use and you don't have to have any experience with data extrapolation or reporting.

The pricing is somewhat high, but if you are a larger company it might be worth the money.

I use Looker extensively to generate reports for my clients. I love the functionality. It allows me to create recurring reports that can be sent automatically to my clients. I can also create entire dashboards with multiple reports that can be pushed out automatically. The visualization is great and reports can be generated in multiple formats.

I don't have anything negative to say about the system itself. The only challenge I have is with how often the password needs to be reset.

We've had a great experience with Looker, both the product itself and the company supporting it, and I'm very happy with our decision. It's easy to use for both admins and end users, and when we do have an issue there's usually been a

Looker is extremely intuitive and accessible for end users. This has made training and driving adoption across the company a breeze. It has really opened up our data to a huge number of non-technical users. Their customer support is also excellent.

As part of our evaluation we trialed several other providers that I think would have provided about 80% of the value at a dramatically lower cost. For our organization it made sense to go with the best in class, but for a more cost-constrained organization there might be better options out there.

Very accessible to developers and makes it possible to develop a strong data model on top of existing relational data sets. Make time-based analysis very easy to do.

Difficult to edit model once in place. Data visualization and dashboard features are not strong. Lacking global filtering and templated dashboards. Setting up interim data caching to prevent load on core database is difficult.

- Intuitive enough to be used for multiple functions/ department

- Although LookML (it's scripting language) is similar to SQL, I hope it was SQL or at least it does a better job with training LookML to its users.

Good program with a lot of potential and you can get information for everything that needed

You can see different information, the update is quick and you can get a lot of different reports with all the information that you need

A little difficult to get around the program , I am used to to the reports that I have a the moment but I still need some help to create a new one

Even non technical people, get excited to use this product once they know how!

Loading dashboards can be very slow

- Doesn't have a steep learning curve

- Not as flexible sometimes when creating your visualization - Limited visualizations comparing Tableau

Looker is great but you need to have power users who are able to set everything up in the background.

Once set up, Looker makes it super simple for business users to manipulate and analyze data. It creates all the joins int he background and allows a drag and drop interface.

Visualizations are not very dynamic. It is difficult to change the order in which chart series appear, for example. It's also difficult to always get the chart to look exactly how you want it.

When I first saw Looker (during a long BI evaluation process where we demo'd perhaps 5-10 tools) I knew it was what I had been hoping for in a BI vendor. The ease of dragging dimensions and metrics onto a canvas, the fluid way that you could generate reports, and the simplicity of drilling down into the source data all suggested this was a tool that had been built well from the ground up. Other vendors seemed to trap you into a narrow view of your metrics, but with Looker the only restrictions were the ones built into your data model. It could easily flex to accommodate whatever data you wanted to look at. The LookML language and the way Looker is designed to interact with your data is pretty brilliant. Even a non-data scientist and non-SQL user like me could get the hang of the basics ;) The range of options, the configurability, the flexibility...all aces. Really you only get stuck by your imagination, the tool is powerful enough that you can solve most problems if you have the know-how. The team is also great. Awesome culture, friendly support. They have a continual flow of new features and improvements.

You do need a good BI person or ETL developer to really get the most out of this tool. Setting up your data model really well and going to the outer limits to solve some particularly difficult queries are all things I would have had a hard time doing without technical resources on the team. Of course it's possible Looker helps with a lot of this during implementation; we pretty much controlled our own because we had the folks in house to do it.

I love how power Looker is and their customer service is above and beyond. They've been super helpful with everything.

There's not much I don't like about Looker. There is a little bit of learning curve when starting off but other than there's nothing to not like.

After using looker for a coupe years now, I can definitely say its an awesome tool. It is super easy to learn and use but the best part about this tool is the customer service; support and the account managers go above and beyond to solve problems and actually listen to you when doing product planning. Keep it up!

Customer Service, Ease of Use

Características

Solid BI tool and one of the better tools in the market

Very curious to see if google is going to sunset the product with its acquisition. Have to very technical to use.

- Intuitive enough to be used for multiple functions/ department

- Although LookML (it's scripting language) is similar to SQL, I hope it was SQL or at least it does a better job with training LookML to its users.

The LookML layer makes things easy to scale. The API and interfaces into other software such as Google Sheets as well as functions like email schedules allow opening up data much easier.

The Look-Dashboard-Space system and managing content can become burdensome as use of Looker scales. Not being able to cross-reference a Look across Spaces results in duplicative Looks.

Looker has been amazing with the data and analytics they provide. We've been able to make so many significant improvements to our client experience across the board!

It does get a bit overwhelming at times to see just how much insight you can get into your business. Just stay the course,

Our business users love the self-serv options that this provides. It drastically cut down the effort our analysts have to spend answering routine questions and allow them to focus more on the value added activities.

Things I like about this product:

We really don't care about visualizations, but that can use some improvement to those who care.

Tudo.

We have been satisfied since day 1!

They take product feedback and implement it; the product has improved dramatically in a short period of time

Its hard to organize the data and keep a company of 60+ on the same page. For example, if I create a column for "total" it's hard to share with a new employee what that means and when they should use it without executing one on one training. Additionally, there are so many features it's hard to know the best circumstance for each.

- Support team

- Limited visualisation options in Looker 4, but this should be improving soon

A company doesn't need a proper data model to be able to use this BI Software. The ability define measures that aren't in certain tables are amazing.

Documentation could be better on certain functions such as html or liquid variables because not all users are proficient in html.

Versatilidade

Time to render

- The constantly updated content. I feel the vehicle is moving forward all the time. - The ease of making a deep and helpful analysis. - Really nice visualisation of looks.

- The division of Dashboards and looks in each user space is a bit rigid. Folders could help to organise it better.

Looker gives you custom looks on your database. It's extremely useful and it's like excel on steroids. The custom calculations are quite useful. My company loves it.

It could have better slack integration so we could get daily reports not just sent over email but also through a native slack app.

Looker allows you to get up and running quickly with it's prototyping capability and LookML functionality. It makes it easy for our enterprise data team to get data in front of the customer quickly while then going behind the scenes and adding it to our data warehouse. It's ease of use and value for the money allows it to meet our needs as our corporate BI/analytics tool!

Ease of use, monetary value and ability to prototype and show data quickly. Their CS team (our account exec and technical support rep are amazing) and support are the best vendors I've ever worked with.

Performance issues, it's a new product so some standard features it's missing - around mapping separate projects together, some access/security features, and lack of self-service model layer.

Looker has allowed my company to organized and dig deeper into data that we collect in our CRM. You can really get down to the specific details of things. I like that you can easily create a look whenever needed and have the option to not save it if it's not needed again. I also like LookerBot for Slack.

It definitely has a bit of a learning curve. I still struggle with creating some reports but as someone who is not data-centric I've learned how to use it pretty well

The models, explores and looks are very easy to navigate once all set up. The SQL runner is a great feature that helps with querying the datasets that are available before diving in and creating explores. Dashboarding and sharing reports are also very easy with Looker. It makes increasing data visibility in the organisation very easy.

The visualisation features have come a long way over the years but sometimes it is still hard to customise visualisations.

The looker team has great customer service. They are flexible and easy to reach. The chat feature in the product is awesome, as it quickly connects you to a Customer Success rep who can help you with pretty much anything!

The cost for this product is quite high compared to other BI tools. Also, this product requires a full time data engineer to keep the backend of the product to build new data models.

Acessibilidade de dados

Easy to use when learned. Data is accessible and easy to compare. Analysis is easy using Dashboards and it is very easy to customize it.

Sometimes data from different Explores regarding the same topic gives different information. It is difficult to learn at the beginning, but it gets easier with time.

The ability to create easily digestible visualizations in a matter of seconds. Looker has brought together all of our different data sources in one hub to read and analyze and present data.

It requires an admin to make it usable for a wider audience. It is not out of the box accessible for someone who isn't familiar with the data setup

Looker has helped us provide higher quality information to our users in a more attractive and efficient manner. Our users are able to customize and share content in ways they couldn't before. Looker has eliminated manual report runs in many cases and definitely has created efficiencies that save time and money.

Looker allows you to work with virtually any data warehouse, and setup is not difficult. LookML is easy to work with, and allows non-developers to create content for their teams. Embedding Looker in our web app was relatively painless, and is a big improvement over our prior reporting system. Sharing content is super easy with scheduled reporting, and the variety of formats gives us solutions for different types of users.

I would like to see more visualization options, and enhanced capabilities with scheduling.

Looker is quickly becoming our go-to for reporting and dashboarding for anything requiring more than one data source (and some that are based on just one). Paired with a kick-ass centralized data warehouse (we use Snowflake), Looker lets us roll things out very quickly (provided our data infrastructure is in good shape). It did take a while to get going with Looker because it lays on top of the existing data infrastructure. Now that we have quite a bit of strong infrastructure in place in our centralized data warehouse, we are able to produce data products in Looker quite quickly.

Provisioning security allows us to control the user experience (and only show users things they would actually care about). This makes a dashboard or data product rollout far smoother. Additionally, the customer support (especially through the chat interface) is absolutely fantastic. Because Looker creates a custom URL for each explore you're working on, you can share with Customer Support your exact problem and work together to find a solution.

Looker Sales told us beforehand that it "writes the most performant SQL possible." I have not found this to be the case, as it often casts and does a few other things (I suspect to make it runnable no matter how you've set up your data). There are some limitations on the visualizations, etc., but Looker Customer Service has been super responsive when those come up.

I love Looker for its handy dashboards and queries. Of course, as someone who doesn't speak "database queries" I have to rely on someone more technical to set most of these things up for me.

There's only so much utility I can get out of the tool without knowing how to create database queries. I'd love to be able to manipulate data in Looker without knowing any query languages so I could take advantage of more of Looker's power.

I love that looker can create complex charts, graphs and tables to help me visualize my numbers over time. I use it to track my individual results and how they compare to my colleagues. I love being able to see the trailing 6 and 12 month averages as it allows me to see how I'm tracking on any given day, week or month towards the goals I set for myself. Looker is an invaluable part of my sales process.

I dislike how long it can take certain reports in Looker to load. This can at times slow down my workflow to getting critical data I need to make smart decisions in my daily work.

I could not be happier with Looker. My one hesitation in recommending it is that other tools seemed to be able to provide 80% of the value at 20% of the cost, but I've only demoed those tools and not actually used them so I'm not sure if they could actually deliver.

Looker is incredibly easy to use for a casual user, which most of our users are. As soon as your email is activated, you have access to the product and new users need very little direction to start getting value out of it.

Relative to other BI tools, the advanced charting functionality is somewhat limited, but frankly that's not the main reason we bought Looker. Data scientists can use another tool of their choice, we have Looker for people who aren't data scientists.

I user Looker every day​ to create dashboards that I share within the company. At the same time I use Looker to analyze​ data on ad hoc requests

It's really easy to create dashboards and reports. Even though we need to code some things it allows to be really flexible in the way you create and display data.

I had to learn more technical information, the code, and how to work with development and live versions of the models.

Great data visualization platform that opens up so many options and possibilities.

Looker's customizable dashboards are the heart and soul of the platform, and the most valuable part in my opinion. I can (and do) create dashboards for almost everything, from customer engagement, to content performance, and even technical metrics of a web application. This freedom to track and visualize almost any data source within a business is just incredible, and well worth the steep learning curve.

Looker can feel clunky. This is not just because you need to know SQL to really use it well, but because the UI is slow, on occasion. Granted, if your data warehouse is slow/enormous, Looker can only do so much. But even for regular data analytics tasks, it can be sluggish.

Reports, beautiful Dashboards, tracking of company metrics, solving data related issues.

This is our go to software in our company. It's the place where we communicate our reports and metrics to others. Easily used by everyone from programmer to a manager. It has layers of types of users so everyone knows their place around.

As an admin user of this software i sometimes find it that there is a lack of aggregating options when i query for certain through Looker. But all in all it's a masterpiece in your browser.

We are solving the problem of inadequate information around all sales-related procedures and processes - from selling at market doors, supply chain and inventory, to online digital acquisition and sales, to internal finance and accounting of corporate business.

- Flexibility - With effective use of Looker's Permission and User Attribute features I can be sure that when a certain user (lets say, a sales agent) logs in and views a dashboard they will automatically see information relating to sales accounts that they directly manage or not any irrelevant information.

- Getting users to go beyond simply making tables with many observations and instead visualising summary information creatively with charts and graphs.

This software has truly put our leadership team above the benchmark with data efficiencies and making informed data driven decisions.

Looker is incredibly easy to use, and it easily scales with your technical abilities. As an Analyst, I can create very easy to use self serve reports for stakeholders. This saves time and effort for both parties. Looker also has a very intuitive way of organizing data and letting you quickly visualize data in your warehouse. It is reliable and the data visualization options are abundant. Our leadership team is miles ahead of others I've seen because of how quickly they were able to learn how to use Looker.

I don't necessarily see this as a con, however I think there is a big opportunity to help guide some new users through some of the more technical setup of Looker. I relied on a mentor to help take me through LookML and Models/Explores, but I would have loved to have some in product help with this.

Looker has allowed us to make clean, consistent data for all of our campaigns available across our agency and externally to clients. This has significantly sped up the reporting process and increased the amount of time that we've been able to put into actual analysis. Also appreciate that Looker is constantly adding new functionality, and looking forward to see more chart types and integrations with other sources in the future.

Looker has been a game changer for us. It connects easily to our database and allows internal users to dig into our data and optimize media campaigns without having to write SQL code. The dashboards are easy to create and customize, and the fact that it can be embedded into a website allows us to share with clients without having to mess around with permissions.

Not exactly a con, but we tend to join most of our tables and clean our data in snowflake rather than Looker, so I can't speak to the advanced develop/derived table features.

Easy to create dashboards without engineers needing to write code.

Still not very good yet for a multi-tenant embedded environment. Needs a lot of work to set up and the API is slow.

Very helpful client services and technical teams. They're ready to engage with us and to help solve technical problems.

Cloud native. Scalable. Data modeling capability.

Some capabilities are not able to be administered by users - sequential derived table creation, and some other aspects of data persistence.

Looker is a game changing tool insofar as it provides a 21st century approach to data tooling that massively amplifies how organisations can get access to, explore and power applications through data without making sacrifices from an accuracy perspective. Looker's company culture is fantastic and the focus on customer support really helps to extent the impact of the product itself.

* LookML because it enables a scalable semantic layer wherein business rules can be defined in a single place and logic is code based thereby enabling version control, testing and auditing.

* It can be hard to navigate the huge volumes of content that users build on Looker and find the canonical/VIP products that are the foundation for any company

I started using Looker in Feb 2018 and have found it to be a very useful tool. We use this as our main analytical reporting tool at the moment and I only expect things to improve with the upcoming acquisition by Google.

YAML like LookML

The visualizations need to catch up quite a bit so they look more professional grade a-la nytimes style story telling viz. Can accomplish more sophisticated things using API for sankey or other visualizations but these need additional work. Ability to run cross DB queries in case of multiple warehouses / data marts.

very great. I love using the tool

It's features of sending to s3 buckets and performing SQL's right from the tool itself (SQL Runner)

I guess they can add more visualizations to tool

Flexibility of data input as well as custom calculations, seemingly unlimited creative opportunities that make the tool useful for presentation as well as analysis. Saving looks to a dashboard to use every morning is amazing.

Ability to save data 'looks' to personalized dashboard to build specific groups of data.

complex nature of adding calculations with data within the platform than in the data warehouse.

Didn’t like it. We had it for a year and everyone on the data and operations team hated it - except for the one person who decided to buy it

The charts, tables and graphs look very beautiful. It takes a full time data analyst to get looker up and running. The results look great and can be published online where execs can use to drill down.

Looker is not a drag and drop type of BI Tool. You’ll need a full time data analyst to use SQL to pull everything together, build tables first. Once that’s there, they can then send to people to put together tables.

- Interface fácil de usar

- The actual visualisations are not as attractive as some of their competitors

I like being able to see into the metrics and KPIs our team is tracking and get a better picture of exactly what is happening.

I wish it had a mobile version instead of going onto a browser.

Overall, it's a useful piece of software and the visualizations are nice. If you have a lot of non technical users, it can be helpful for a company to have.

I like how you can create visualizations right in the tool and create charts without needing to code or write queries. This makes it easy for less technical users

It can be a little time consuming to pull multiple rows of data as it only lets you pull in 500 rows at a time and can be slow when you must select line-by-line what you'd like to see.

Looker helped me form meaningful information so that I could send helpful reports to other teams. As I used it more, I even gained a better understand of how SQL works.

Visual. Data pulled from SQL queries are made meaningful by placing them in colorful, and easy-to-read graphs.

Navigation. The Explore view, where data is incorporated into a graph, can sometimes look busy depending on the amount of columns being used, and if the filters, graph, and data sections are pulled open.

It's amazing for any deep data analysis, exporting segments, and stat dashboards, once all your dashboards are set up, comprehensive real time stats are available at the click of a button.

Because it's such a comprehensive product, it's quite daunting at first glance. We've had trouble with some of our less technical team members taking the 'I don't understand Looker' stance before giving it a proper go.

Streamlines data for those with less experience in excel, making it easier for us to coordinate efforts, drive decision-making, and on board new users.

Works well for those that aren't quite experts in excel and prefer a different method of visualization. Support/Updates are solid. I always like to parrot "invest in the team," and that's what you're doing with Looker. It seems they listen to their customers & feedback and take action on that information to improve the experience.

Sometimes a power-user who multi-tasks w/ a larger dashboard (myself, ha) can find it takes longer to load. It's not a huge deal, and maybe our computers need an upgrade (when don't they), but it's something to mention. There aren't any huge drawbacks to this program I can really think of.

Like I said, it's a great tool for analysts that don't need a lot of flexibility or maybe just aren't used to working with a lot of data. To get the full value out of this software, you'll need a core group of experienced Data Analysts that can learn fast (to learn Lookers Table Calculation code which is similar to SQL) who can build a bunch of dashboards and views. You really don't want people who aren't savvy with data doing a lot of the creating because measures are always aggregated based on the dimensions you pull into each table...if a user forgets to add a specific dimension then measures could show the wrong value. This could be offset by having really good developers who architect the data in a way that doesn't allow this to happen.

It's a great data exploration tool for users who normally would get anxious when given a large dataset in something like Excel. It's generally simple to use and there can be unlimited Viewers (users at the lowest permissions level) through the enterprise product. Data Visualization is essentially done for you and Exploers (users at the second level of permissions) can build new visualizations & turn them into interactive dashboards. On the Looker platform, Explorers can locate a view (called an Explore) and then are given a list of dimensions and measures they can pull into a table. Users can create new dimensions using calculated fields and then save their views so any users with Viewer permissions (and up) can see what was put together.

With simplicity comes lack of flexibility. More skilled data analysts will want more flexibility than Looker can provide but at the same time you need to have highly skilled Data Analysts to be the Developers (high level of permissions) to set up the data so that less skilled analysts (the users who benefit from Looker most) who are Explorers don't build views that grossly misrepresent the data. My biggest pet peeve with this software as an Explorer is that you cannot make calculations on the base data...only the data that you pull into your table (called table calculations). That is a major feature that Tableau has that Looker does not have at the Explorer permission level. Of course developers can use LookML (Lookers data language) to create a new column...but a Developer license is more expensive and creating the fields take time and it's something you constantly will need.

I use Looker for two reasons. 1) to see my sales statistics and 2) to pull lists of subscriber data. Looker truly helps you to understand your data better than other tools.

I've had a steep learning curve with this tool. There's not a lot of formal training opportunities or help documentation.

Capabilities seem endless, nice visuals to represent data, integrates with many many other platforms. We've been able to leverage data from Looker from so many places (our own database, redshift, CRMs, etc) and gain some invaluable insights.

the learning curve is a bit high for anyone that is *not* a data analyst or intimately familiar with pivot tables, etc

We get to force-multiply our impact by making it easy for users in all departments to make data-driven decisions and help allow that to drive their day-to-day.

I love the customization of Looker, and that you can put large amounts of data into the hands of anyone -- in a way that makes sense [to them]!

When modeling views, I wish you could define better filters for measures but it's limited. There are workarounds, meaning modeling out several additional dimensions to arrive at the measure you need to pull regularly, but it'd be much more efficient to allow for measures to be more nuanced.

Being able to distribute limited customized data reports to over 2,000 people!

They are always improving the product and taking my requests seriously. I have been using it for 2 years, and all of my requests have been met.

Sometimes the requests take time, and with all the software updates, sometimes the documentation is a little lacking, but support is always there to help.

ease of use, good analysis and visualization

drag and drop query creation

can get a bit confusing and confining with more complex queries/analysis

It's everything you can think of at current stage for BI tool, and they will think of the future for you. Looker has been consistently working on listening really well from their customers and update their features.

It takes time at first if you are building out your BI model completely from scratch or transit from other tool, but the reward is huge and there are a lot of Looker people helping you in the way.

Easily accessible data, ability to share in various formats and upon demand. It's easy to create custom queries on the fly.

Looker helps me put actionable data in front of various teams within my company, regardless of how tech savvy they are. I love being able to schedule reports and alerts so I can spend more time working on higher value items. Looker's support is exceptional, from the top down to the chat team, they are responsive and helpful, and just nice people to boot.

Ease of use and self-service type model where business users can manage things themselves. I also like the fact we can easily add different data sources and view them together.

LookML does take a bit of time to learn, but it's definitely worth it. Visualization is good, but not yet great.

For your developers, the customer service is superior. They also do a great job reaching out to your primary users. With respect to frontend users, those using it for simpler data retrieval/review, their interface is rather easy to use and logical to work through. They do a lot to make the system as simple as possible. Only your BI developers and/or data engineering team can clutter the space.

If you decide to purchase the non-customized version, the color palette Looker uses is rather bland (More noticeable to executives and heavy users-most users will be fine with it though). The company's integrations are rather limited, but supposed to improve with Looker 5 (via the Action Hub). However, it seems that most integrations will require purchasing from third parties, instead of being a Looker hosted and "controlled" solution you purchase through them. That complicates the process.

I like that the software is web based so it can be accessed everywhere. I am also really happy that analytics is now completely centralized in my company. This makes helping people get the data that they need so much easier, and I do not have to spend much time on ad hoc queries anymore.

I do run into query performance issues when there are multiple users querying at once. There is also a pretty large initial investment when setting up the implementation.

It is great if you really need to dive into data visualization and data analytics. However, if you only need a tool for small projects with little use, it may not be worth the investment and time.

Looker can do a lot! It has tons of features and you can really go in depth if you'd like. You can connect it with many integrators, or just use it as is. Regardless of what you do, it will be able to accomplish what you set out to do.

It is very difficult to set up, especially without an overly technical background. There is a lot of thought that must go into laying everything out.

Looker gives me the possibility to build and maintain a datawarehouse, create reports and offers pivoting functionalities. with very limited resources, i was able to create these functionalities, serving 20 collegues with daily reports & enabling them to gather insights on their own. Our company (ticketswap) is growing rapidly, and so does change our database. Looker enables me to set definitions in one place and create multiple of different data models, which is perfect for a market place where users can be both buyers and sellers. The customer care is fabulous, answering fast and efficiënt

Data mondeling functionalities inside & all visualisations are code based

Expensive for a start up company

So many things are done right:

Even if the team is moving fast and offering more and more features, they still lack on some of them. Mainly on dashboards.

It's a great product for giving people in all departments of your company access to data and allow them to explore what your data can provide. Rather than having to always go to the Business Intelligence or Analytics team, people of any level can query data without any SQL knowledge or understanding and yield results that are either directly actionable or ask more questions that can be answered using Looker. We ran an initial 30 days trial with a view that only our analysts and BI team members would use it. By the end of the 30 days, everyone from the COO down to the account teams were using it. It's amazing.

Looker are still very heavily US based. They have just started an EU office, but support is still largely limited to US West Coast hours (although they seem to wake up at stupid o'clock to deal with some of our issues and plan to have support in the EU soon).