Categorie: Software de suporte remoto / TeamViewer Reveja

TeamViewer

Avaliações: 150 | Classificação geral: Boa
Excelente
106
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43
Média
1
Mau
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TeamViewer connects any PC, Server, or Device on any platform globally in a few seconds. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software, reaching over 1bil devices. Focusing on cloud-based technologies to enable online support, collaborating in real time across the globe, with an expanded product portfolio, including ITBrain (anti-malware), Monitis (website monitoring system), and Blizz (online collaboration).
Comentário deixado em 04/10/2020
Torray

overall Team viewer such a great experience for me for 2 years now and more, I use it every single day, it's my daily companion, saving my company money and time

Team viewer is a life, as for my own tasks I do Tech support, so any issue my customers are facing, I should be able to remote in easily without face-to-face assistance, and check their issue and open more than one session to track the issue, on the same time, I might need to transfer a file ,so Teamviewer would allow me to do so ,and that a very good feature, I love being able to set my password instead of it getting changed each time If I want that will allow me to remote access to my own computer at work while am home if there something urgent needs to be check ...

the only thing that I am having an issue with here is when I reboot one of the computers and gets the session back while having others seasons already open, I get confused which is which
Comentário deixado em 04/10/2020
Stanly Abelman

I've found TeamViewer to be quite reliable. We've been using TightVNC as well and I find TeamViewer to be more responsive/reliable, with a much better degree of customization for remote access purposes.

I find this software very reliable, bundled with a lot of features (that I haven't had the pleasure of using yet - ie. Video call).

Difficult to setup and navigate for many users.
Comentário deixado em 04/10/2020
Warner

In my personal usage of this, it is great! I can log onto my desktop at home if I need anything or if I need to log on to anything so my family can use it. At the business end of things, I have used it in my business to talk to clients about different features and help resolve issues that they are having. It's a lot easier to log in remote to their desktop and SEE what is happening and troubleshoot it from there instead of them describing it on the phone or in an e-mail. I have also been a part of a company that uses this software every hour of every day to help with their customer support. With their complex software they are using customers love that they can log in and walk them step by step through the process. They can also record the session and send to the customer so if they have this issue again they can walk through the process. TeamViewer is my choice above any other software.

- Free for Personal Use

- A few times I have been disconnected and not able to log in right away but I can't blame TeamViewer 100%.
Comentário deixado em 04/10/2020
Tutt Bracklin

I've used TeamViewer to remotely access both my own computer when I'm away and an office computer when I'm at home. I worked for a sole practitioner lawyer part-time for many years and he would get very frustrated when he couldn't figure something out on his computer, so I'd get a phone call or message, and I'd dial into his computer to fix the problem remotely. Sometimes in the evening he would leave work for me to remotely access up on his computer, and his computer on and not in standby mode, and I would log in and be able to work overnight on the things he'd left me during the day. I could also dial in and see whether he was playing Solitaire on his computer or actually working, as he could be easily distracted. There's file sharing and conferencing ability. And something else that was helpful - I could dial into my home computer and access the camera and see what was going on when I wasn't there. This was very helpful for me in discovering which roommate was stealing from me! The application has to be installed on both computers, so it's not like you use this program to hack other people's computers or anything like that. And there are settings permission controls on the accessed side which allows you to set up whether permission needs to be obtained for each access or if you have full authority. Very versatile and there's probably a lot more I could be doing with it, if I really thought about it, but it's great app and very useful for remote workers.

Actually, I can't really say anything negative about it. It does what it's supposed to do, and as I mention above, helpful in unexpected ways as well.
Comentário deixado em 04/10/2020
Sauls Maze

Overall, we wouldn't be in business without an app like this. We set up web servers for our clients all over the US and being able to remote into their computer to make edits or updates is significantly cheaper than flying out there.

Probably one of the best parts of this app is the customer support that comes with TeamViewer. I've had a few bumps in the road with the software and any time I've reached out, I'm on with an actual human within a minute! And what's even better is they've always been able to answer my questions in the same phone call! And besides customer support, their development team listens to ideas from the customers. I actually submitted an idea for a dark mode and about 2 months later, TeamViewer released it as a full time feature!

TeamViewer has a built in VPN that allows you to connect to your other computers and open that computer's files in your file explorer. While it's a great feature, it still seems kind of buggy from time to time. For instance, instead of being able to hit the drop down menu and being able to see the name of the computer you're about to connect to, it will sometimes show the computer ID number... So I'll have to remote into that computer, open TeamViewer, verify the ID, enter it in my computer, close my remote session, and then open the VPN...
Comentário deixado em 04/10/2020
Dominga Lacoss

Overall, we wouldn't be in business without an app like this. We set up web servers for our clients all over the US and being able to remote into their computer to make edits or updates is significantly cheaper than flying out there.

Probably one of the best parts of this app is the customer support that comes with TeamViewer. I've had a few bumps in the road with the software and any time I've reached out, I'm on with an actual human within a minute! And what's even better is they've always been able to answer my questions in the same phone call! And besides customer support, their development team listens to ideas from the customers. I actually submitted an idea for a dark mode and about 2 months later, TeamViewer released it as a full time feature!

TeamViewer has a built in VPN that allows you to connect to your other computers and open that computer's files in your file explorer. While it's a great feature, it still seems kind of buggy from time to time. For instance, instead of being able to hit the drop down menu and being able to see the name of the computer you're about to connect to, it will sometimes show the computer ID number... So I'll have to remote into that computer, open TeamViewer, verify the ID, enter it in my computer, close my remote session, and then open the VPN...
Comentário deixado em 04/10/2020
Sand

This software has been very useful to me since it came to market, especially for me, its main function of sharing and controlling desktops remotely, for example, on a personal level to obtain information from my personal computer and manage my LANs. In the same way, one of my jobs was to be Technical Support Analyst Level 1, and one of the applications of this software was to corroborate the tests of the clients that in some other way have already been confused and not that they do not have a good knowledge of the networks. telecommunications. As an IT analyst, he helps me in the remote work with servers, as well as in the transfer of files from PC to PC and to be able to resolve configuration errors and other incidents of the equipment without having to go to the site.

Among the main disadvantages, I mean not being able to use the application without Internet connection, although it is a purely interactive software, I should try to eliminate that feature because almost always, for example, in my country Venezuela, the Internet tends to have connection problems And they should extend the limit of computers for a session, even if it's just about controlling a single desktop, you can try to resolve many incidents at the same time, for example, for an IT staff and you should have several computers when in some very limited companies .
Comentário deixado em 04/09/2020
Ainslie

overall a good experience, billing issues can be frustrating but this is not an issue with the software itself

access controls, including white listing and blacklisting is a very useful tool, its fast and reliable and easy to setup for administrators and easy to understand for end users

the software bundles in things that are not applicable to specific licences but bugs you about them regardless, the constant re-provisioning of devices can be a little frustrating as well but its good that only trusted devices can be used. have had a few issues with their billing departments not realizing we have paid for our licence and putting blocks on our account
Comentário deixado em 04/09/2020
Rena Sierer

I love the functionality and features that TeamViewer offers. I have installed it on different family member's computers so I can remote in and offer them assistance whenever necessary. I can see when their computer is on or off. I can log in when they aren't using it and perform maintenance when necessary.

I don't like that I can't remote into a computer behind the scenes. If I am at work and I remote into my home computer, anyone sitting at my desk will see what I am doing. There is no way to hide my actions or work behind a locked screen. I really want the ability to do that when the case calls for it.
Comentário deixado em 04/08/2020
Hamner Cochrum

I have used TeamViewer now for 8+ years. With my Business license I am allowed to connect without any restrictions to any computer in the world that is running the Team Viewer client software (and to which I have been given the TeamViewer ID and password). I use it to connect to end-user computers, servers, etc. I have never tried the relatively new option to use TeamViewer to connect to an iPhone, iPad, or other device.

I use TeamViewer (with Business License) to provide support for computers at a variety of places. As an independent contractor, I need to be able to access computers remotely at any time with reliability. I keep roughly 300 computers in my list to connect to automatically when needed. What I like is that TeamViewer seems to always work and rarely, if ever, go down. I can connect to any computer regardless of the screen resolution, Windows or Mac, etc. I've even been able to connect to computers smoothly in locations where bandwith was as low as 1-2Mb.

What I like least about this software is the high annual cost to renew my license. But, for the quality of remove connectivity provided, the cost is worth it to me.
Comentário deixado em 04/07/2020
Asquith Sochan

I need to connect to a variety of machines in a variety of ways and achieve this through teamviewer. Whether I'm guiding a client through downloading the initializer or accessing an unattended server I know Teamviewer will get the job done.

The ease of use whether you're connecting with a client, co-worker, or to an unattended terminal is unbeatable. There are so many different ways you can connect that it's really fool-proof. The connection is reliable, the quality is great, you can drag and drop files, share a clipboard, and set up unattended access on a large number of machines. The fact that they offer free for personal use options is wonderful for those who just need to connect to another one of their machines, and the business priced options are fair. You can also connect using either your computer or smartphone which has come in handy several times.

The only thing I don't like about this software is the tool bars on the side can be a bit annoying and in the way but really that is a minimal complaint. Drag and drop can be a little laggy sometimes too but again, nothing that would stop me from using this software.
Comentário deixado em 04/07/2020
Roxie

We have managed to help many of our internal clients in a fast and effective way.

I like that it works on any OS platform. I've proven that it works very well from your iOS APP with desktop computers, to provide good support. I've noticed that in that use, it does not consume a lot of mobile data and does not demand large amounts of mobile resources. In the desktop application, I like that it is very easy to use, it is easy to explain to the remote user that he should only open the application and indicate the ID and Password, after a few sessions, when the user asks for help, he already has it open and knows the data that we will ask. I like that I can place a personalized password to the teams which allows me to open the sessions remotely without intervention.

I have noticed that in the free version, when I connect to computers that are managed and I need to type the user and password of the administrator, the user appears, but to the one who is remotely, no. This makes it difficult to install applications, since you have to use a different procedure to install the applications. In the Windows version, the installation process should be very simple, as well as the option to indicate to the user that it is only a question of taking remote control and not of an installation that requires special permits. The internal chat must be more intuitive.
Comentário deixado em 04/07/2020
Godric Chavis

By and large TeamViewer has been an extremely useful program for me, drastically reducing the troubleshooting time frame for a huge number of tickets, and I fully intend to continue to use it into the foreseeable future.

As an IT worker one of TeamViewers greatest features is the "quick support". This allows the user to rapidly download and use a single session installation of TeamViewer. In many cases users are not especially skilled with computers and the ease of this installation greatly helps getting access to their machine to troubleshoot. Even with poor internet signal TeamViewer is able to connect with relative stability which is extremely helpful for when connected to a computer across the world with dial up internet. That TeamViewer also automatically attempts to reconnect a good number of times (I think 30? To be honest I have not had to reconnect in such a long time I cannot remember!) is also very helpful as it prevents having to continually log on again. The option to restart the client PC and then automatically reconnect when it has finished booting is extremely useful as well. From a personal perspective I have set a password to allow me to access my computer remotely via TeamViewer - I send a wake from LAN request to it, then use my username/password to remotely access my desktop from my tablet allowing me to perform tasks on my computer from anywhere in the world.

From a business perspective where a licence has been brought the only thing I could think about improving would be the allocation of said licence. When logged in a licence is not applied to the computer, instead this has to be done through the management console. Further re-allocating a licence (e.g. a computer is decommissioned and the licence needs to move to the new computer) is also needlessly complex - when I last did this it involved revoking the licence to all computers then re-adding them which seems unnecessary. Also whilst not TeamViewers fault TalkTalk seems to flag it up as dangerous requiring it to be added to the Safe list of the parental controls - unsure if TeamViewer would be able to convince TalkTalk to remove it from this dangerous listing.
Comentário deixado em 04/07/2020
Warwick

This software has been a life saver, because it allows us to work remotely when need it. Available 24/7, and the fidelity and quality of the service basically depends on the speed of your internet service.

What I like the most is, that is very useful, I don't imagine my life without a software like this. I love the ease of use, its so simple... a user and a code and you are done, you are managing your other continent iMac.

I really don't have any Cons. about this software, but maybe I would say that they should improve their mobile app.
Comentário deixado em 04/06/2020
Tartaglia Fyock

We use TeamViewer to support customers by connecting to the customer machine we can sometime do all needed support work without the need to visit the customer, this saves us money on both travel and time, not all customers allow to connect in this way, but the ones who do, also gets better support rate.

Simples de usar

The versions issue, we have many version mismatch problems as we buy our side of the software and not the customer side also we often in a situation that the customer has upgraded to new version and we cannot connect with our own version.
Comentário deixado em 04/05/2020
Dickson Savas

Whenever we are outside or on field and we need to change settings in specific systems, TeamViewer helps us to remote our PCs in the office and perform what we need to so. It a big help since we can see real time what we need to check or troubleshoot. TeamViewer is very good, if you'll buy the premium, it could be great. You can use it for meetings too

Well, honestly speaking, we initially used this software because it is has free trial. Functionality-wise, this is the best remote app available. It is very easy to use, it's just like you are using your PC, but on a different medium like your phone or tablet. The tabs/keys are easy to navigate and the environment is real time, no buffering, unless your data or wifi is bad. You can also add multiple PCs to your account, meaning you can access them all simultaneously. I seldom experience crash, only due to the pc performance.

Now, they are enforcing for you to buy the premium so you can enjoy all features. If you are using the free trial, after a while, you can only use it for about 5mins, then you will be disconnected. You'll have to wait another 5mins before you can connect again. I mean, all features in the free trial are very good, but then we have to subscribe to premium to use them again. We are not allowed to subscribe since IT will not allow 3rd party software like this due to security issue. So now, we could barely use it, it used to be our no. 1, but not anymore, sadly.
Comentário deixado em 04/05/2020
Norman Hurtis

Teamviewer has a top notch user interface, is exceptionally reliable, & is packed full of features.

TeamViewer appears to require a little more processing power than other remote access software's and is bit more expensive. However, trading a nominal amount of processing power and paying a little extra is hardly an afterthought as TeamViewer truly is the best-in-class remote access software.
Comentário deixado em 04/05/2020
Harli Mcbeth

Overall, I am very satisfied with teamviewer and regularly use it for short term remote logins when I work from home. It is really easy to set up an account for all my machines. Once teamviewer is running in the background, one can connect with a unique password without using the temporary passwords offered by default by teamviewer.

- With teamviewer, I can access my all my desktops remotely. If both ends are backed up by proper internet speed, remote computing seems like a flawless experience. - Works great if multiple monitors are connected to the remote PC. Easy to switch the active monitors from a remote client. - Easy to transfer files using the secure file transfer window. - It is a cross-platform app. So does not matter which OS is running on the machines on both ends. Be it windows, Mac or Linux, teamviewer just works! Even more, they have the apps for mobile platforms (I can now turn my ipad into a full PC!)

The free version, obviously, has some limitations. I think the connection breaks after every 10 minutes. For a prolonged session of remote login, the free version may not be a good idea.
Comentário deixado em 04/05/2020
Ariane Lichter

Overall, I am very satisfied with teamviewer and regularly use it for short term remote logins when I work from home. It is really easy to set up an account for all my machines. Once teamviewer is running in the background, one can connect with a unique password without using the temporary passwords offered by default by teamviewer.

- With teamviewer, I can access my all my desktops remotely. If both ends are backed up by proper internet speed, remote computing seems like a flawless experience. - Works great if multiple monitors are connected to the remote PC. Easy to switch the active monitors from a remote client. - Easy to transfer files using the secure file transfer window. - It is a cross-platform app. So does not matter which OS is running on the machines on both ends. Be it windows, Mac or Linux, teamviewer just works! Even more, they have the apps for mobile platforms (I can now turn my ipad into a full PC!)

The free version, obviously, has some limitations. I think the connection breaks after every 10 minutes. For a prolonged session of remote login, the free version may not be a good idea.
Comentário deixado em 04/03/2020
Puglia

I do not remember when it was the first time I used Team Viewer, however since then it has always been my favorite remote access tool, it makes it much easier to connect between devices, I use it continuously to access VPS servers, my work computer or my computer. home, because if I have to perform a task I can do it remotely, or forget some file I can get it quickly, it is very versatile not only has use at work but also personal use, since I can help coworkers, friends, relatives, etc. Accessing remotely, your devices in a very fast way.

It is a tool with years in the market, with a great reputation, what I like most is that it greatly facilitates the entry or connection to another device with a great performance, it also allows to control it completely, it is excellent to connect to dedicated or virtual servers. remotely from any other device that has also installed team viewer, besides that the connection is very secure, another thing that I really like about this application is that it is cross platform, so I can connect to different devices regardless of the operating system that it has installed, another great thing is it allows copying and pasting files to the computer that is being accessed, it has many other useful functions, such as a chat between the users, the sound can be played, the session can be recorded, etc.

I have a hard time thinking about something that I do not like about team viewer, however the format in which the videos are recorded would be good to support other formats so it could be compatible with other media players, and not only with team viewer.
Comentário deixado em 04/02/2020
Lichter

Overall I had a great experience with teamviewer.

Teamviewer is really very easy to use. It has multiple features that you can use without paying a single penny. It has paid version also but the best part is that if you want to use it individually or for a small home based business you can opt for its free version. The best thing I like most about this software is its remote support in which you can access another system screen and can operate it with your system. Another feature that teamviewer is offering its chat system in which you can add an email id as contact and you can chat within your team without relying on the same location. Another thing is, it is also offering a mobile app, you can install it on your phone and you can use it on your phone. Apart from this, it has meetings feature, group chat feature, conferences, video calling etc. In short, it is a good software.

Everything is good in this software. But sometimes in the free version, it says that the license is expired and in that case, we can not access the system remotely.
Comentário deixado em 04/02/2020
Sewell

Having a VPN connection along with the RDP functionality is pretty nice at times.

It's pretty reliable and very easy to get started with. They also have a very wide range of good features such as VPN, remote printing, chat, etc.

They became very arrogant and are forcing changes down the users throats when the users are very emphatic that they don't want them! They are also very expensive and went to subscription based model to continue trying to force everyone into bondage to their ideas. I've bought corporate licenses for years, but I've had enough. They continue promising the world, so I've hung on for several more years, but it a downward spiral.
Comentário deixado em 04/02/2020
Orelee

There is no other viable and easy to use alternative for teamviewer. Teamviewer has saved me a lot money to travel down to my home from workplace. It has made my life relaxing.

Free for personal usage.

Client to Host file transfer needs to be improved.
Comentário deixado em 04/01/2020
Valdis Cucchiaro

Definitely someone I need for my business and will continuously budget for.

Full of features. Constantly updating the product. Ability to use the web to manage your users. License is for the lifetime of the version you purchased.

License is for the lifetime of the version you purchased. No free upgrades. Which has causes many issues with clients having the wrong version on his or her workstation.
Comentário deixado em 03/31/2020
Terrene Reik

I used it regarly with my to set up the systems for my remote coworkers. I even used it to provide support to my clients.

This tool is robust, and very few people I worked with that didnt know about the functionalities it offers. The UI/UX was rather bad and outdated. But they have updated that a couple of years ago and the new UI is very sleek with material design.

The media controlling interface is very small and the functions are not clear. Especially the system sounds can make it rather annoying while using the remote computer. Also, it is pretty unstable when the network is weak.
Comentário deixado em 03/31/2020
Teresina

TeamViewer has been incredibly easy to use and has enabled the ICT department to provide a high level of support when responding to support queries. It has led to increased productivity as technicians no longer have to leave their desks for every support ticket and has cut down on response times helping us meet SLAs.

The TeamViewer application is very easy to install, with a host app being installed on client devices and the full application being installed on technician devices. Multiple devices can be saved for re-connection rather than typing in remote IDs several times. Once remotely connected, the screen can be locked to prevent remote users from interfering with a technician's actions. The screen can also be 'blanked' to the remote user if the technician needs to perform confidential actions (accessing hidden software shares, etc.). Files can be shared between connections, and there are voice/text capabilities to communicate with remote users.

There have been security concerns in the past year or so that have shaken confidence in the software, however TeamViewer have implemented several fixes to improve security and prevent malicious use (steps such as increasing remote ID length and patching software security holes) to remedy the situation. The pricing is not perhaps as competitive as we would have liked.
Comentário deixado em 03/30/2020
Isla Daivs

I've used it for years. Mostly to support people calling me for tech support. Works great!

I've used this software as both unattended remote access software and for one-time remote sessions. It's smooth and works well. It's very easy to walk someone on the phone through the process of giving me one-time access to their computer which is paramount.

Understanding the relationship between host and client programs can be confusing for users at the beginning.
Comentário deixado em 03/30/2020
Lurline Zecca

When I'm going to provide technical support to a customer, my best option is TeamViewer. It's a well-known software and simple to install; it's great for people who don't know much about technology and need some technical help.

It is effortless to connect to the other desktop remotely with TeamViewer; I only need the access key provided by the other user. The whole process is intuitive. That makes it also very safe software to use. If you want to increase the protection, you can put 6 digits and change each time you log out; this is a detail that I like very much.

I wish more than two remote desktops could somehow be connected at the same time, even if it's just to show a third person what's happening on the screen by video.
Comentário deixado em 03/29/2020
Rand Konen

Teamviewer is my top choice for Personal use. it is free and can truly remote control workstations or Android phones from anywhere. However, if you need it for business use, you might want to check around if cost is an issue.

- very easy to setup. - The startup as a service feature is extremely useful for unattended login. I can logon to my home PC from anywhere without calling home to have someone to accept the connection first

- Although it is free for personal use, cost to business is a bit hefty. i am not sure if it will be my top choice when i need it for business use
Comentário deixado em 03/28/2020
Pyszka Tuberman

TeamViewer is one of the best - in my opinion THE best - remote software tools available. The free version is incredible and essentially fully functional (at time of this review - although it has been for a long time too). The software works impeccably and is a staple for our use; we recommend it everywhere and many IT support techs we know do likewise. In my experience it has been completely bug-free and an absolute dream to use. I can't recommend this software enough and I can guarantee it WILL NOT disappoint. Thank you, TeamViewer, for a great piece of software! (I do not work for this company and have no affiliation whatsoever - I'm just an IT guy who is sick of crappy tools and values a piece of art like this when he sees it!)

TeamViewer is a dream to setup and use. The install is fast and painless and the use of the software is intuitive and straightforward. If you've used any other remote software, TeamViewer will be fairly familiar. I'm amazed at the ease with which connection happens - on any platform, even mobile - and the stability and bugfree performance is best-in-class. Other software publishers should learn from TeamViewer's creators - the software WORKS flawlessly and the functionality is amazing; on a good connection I found to my surprise I could actually watch and hear a video edit playing through a remote machine in a way that meant I could edit, if I wanted to - only incredible compression algorithms and a sleek, streamlined software service could allow for that!

I've found very little to complain about with TeamViewer. It is an extremely valuable and well-made piece of software. The install process and the way the remote service works could be a little less confusing in places but this is a minor quibble and something easily resolved during your first install of the software, in my experience. The nag screen is so minimal and is the least intrusive 'nag' I've ever seen! In short - I find very little, if anything, to complain about here!
Comentário deixado em 03/27/2020
Buchalter Futterman

Overall, this is a great remote desktop software to use and I would recommend it to almost anyone for remote desktop access and support. For both professional and personal use. TeamViewer is well fleshed out and this great remote desktop tool has evolved into a full fledged must-have IT "swiss army knife".

I've used both the free and paid versions of this software and I can only say good things about it.

Honestly, I'm not sure if I can identify many cons for this product. it has been greatly supported for as long as I can remember using it. The only thing I would maybe say is that I sometimes have issues maintaining the latest version of the software across all my connections in my personal account. The remote update feature and alert notifications work great, but they only alert when I connect to that specific connection. I don't have a single page to manage and verify all of my connections are running the same version. Again, not really an issue, just maybe a *cough* future enhancement? *cough* :)
Comentário deixado em 03/26/2020
Tymon

With TeamViewer we can now access your clients' computers without having to physically go where they are, it also helps me save a lot of time, since I can show live how to solve a problem.

With this software I can have total control remotely to the equipment, it is very versatile, since you can use it both on the computer and on the phone, it is also very good when making meetings or video calls, I recommend using it because it is very Fast and light, it is easy to use and the interface is extremely intuitive, it also has a great speed that when you make the remote access connection, the quality of the video you have is quite interesting and has a good color quality that improves the experience, Another aspect that I like very much is that its mobile access is so practical, since it allows us to access meetings literally from anywhere, It also brings many useful functions such as recording audios, videos, taking captures and recording files.

TeamViewer is a way of giving remote advice without any problem, this software has very good performance and great speed, all its features adapt very well to my needs, I do not see anything negative to this software.
Comentário deixado em 03/26/2020
Ola

This software has been very useful to me since it came to market, especially for me, its main function of sharing and controlling desktops remotely, for example, on a personal level to obtain information from my personal computer and manage my LANs. In the same way, one of my jobs was to be Technical Support Analyst Level 1, and one of the applications of this software was to corroborate the tests of the clients that in some other way have already been confused and not that they do not have a good knowledge of the networks. telecommunications. As an IT analyst, he helps me in the remote work with servers, as well as in the transfer of files from PC to PC and to be able to resolve configuration errors and other incidents of the equipment without having to go to the site.

Among the main disadvantages, I mean not being able to use the application without Internet connection, although it is a purely interactive software, I should try to eliminate that feature because almost always, for example, in my country Venezuela, the Internet tends to have connection problems And they should extend the limit of computers for a session, even if it's just about controlling a single desktop, you can try to resolve many incidents at the same time, for example, for an IT staff and you should have several computers when in some very limited companies .
Comentário deixado em 03/24/2020
Abbie Matty

Team viewer has saved me both time and money. I have helped both my friends and families. Team viewer is easy to use and reliable for remote desk connections.

Teamviewer has helped me to remotely access any computer and assist friends. The VPN makes it possible to network through cloud and share network services. I use it for conferencing and remote presentation since I'm not always in the office. It helps me save time and traveling cost. You can access your computer and files easily from your mobile device. I also love the feature set available when you are logged in. Changing screen resolution and chats are helpful items.

I do not like the fact that I can't access my computer or server in privacy. If there is someone at my desk will see what I'm doing. You cannot hide your actions. It requires a very good internet connectivity when sharing screen and operating it remotely.
Comentário deixado em 03/24/2020
Janaya Giessler

I am able to administer all of my devices from wherever in the world I am and make sure that they are all doing what they need to. I am also able to help my family and friends with any issues they have on their computers by simply logging into their machine from TeamViewer. This programme has changed the way that I think about computers and their use. Two of my computers, a MacBook and a Linux box, used as media centers, almost never have to be accessed through their physical hardware as I use TeamViewer to do all the administration. I love this programme!

The software enables me to access and control multiple devices from a central single unit, whether I am close by, or in a different city. The setup of this software is completely seamless and I have instructed others, notable my 80 year-old grandfather, in the installation of it over the phone without a hassle.

The fact that the software is not forward-compatible (I know, how could the old version know how to work with a new version). This makes it really difficult for myself who uses an enterprise version of TeamViewer 12 on my work computer, but if I need to connect to my personal devices at home for non-work purposes, it will not connect as they are running TeamViewer 13, and I am not licensed to use this on my work computer.
Comentário deixado em 03/24/2020
Sudhir Lindblad

For within an organization, the product is great for screen sharing, but outside it is just clunky.

I like that Team Viewer has free and paid options for users versus enterprise, it ensures that you have a quality product, but does not then price-gouge the occasional user. Team Viewer is a great alternative for screen sharing when you are able to have the time to figure out the tools, or have an IT Staff who are able to set it up for you and then train you for a simple navigation. I have had good success with companies contacting me through Team Viewer, but never in the other direction.

There are several things I did not like about Team Viewer. First, Team Viewer is very clunky to use. In terms of just setting up an account, there were steps that we (me and IT) did online and on the application, which also duplicated themselves. There were authorizations that seemed unnecessary. After downloading, the launched application still had to "okay" the computer, with further steps authorizing the machine through email, which were already done as part of setup. We acquired Team Viewer to share a work machine and a personal machine, with the personal account being the initiating account on the work machine, and the work account being the recipient. Due to, as Support said, too many similar characters in the two emails, they were flagged as being from the same organization even though the domains were completely different. Even with support, the issue was not resolvable. The screen sharing is extremely slow on a fairly open (no one was working) 300 mg pipe, which flies for everything else. In the end, we decided it was easier to work with two work machines for what we were trying to do, acquired a few external HDs and just used Remote Desktop. I have had success with other companies contacting me through Team Viewer, but have never been able to initiate back to them. Again, despite supports help, it is like my account is "flagged" to always be from organization to organization with little hope of resolution.
Comentário deixado em 03/23/2020
Arlie Whiten

My experience has been very satisfactory that is why for the stability and very good connection between computers that the application provides, I recommend it.

What I like most about the application is that it provides a stable and very good remote connection between computers even with very little bandwidth (you can take remote control of several computers according to the plan that is counted), additional can be transferred documents between computers, make conference by chat, voice or video call and its installation is compatible in windows, linux and mac.

Something I do not like about the application is that it does not allow remote control if the application is not installed on the computer where I want to connect.
Comentário deixado em 03/23/2020
Rivera Buchsbaum

I have been using TeamViewer for the past 3 years extensively and I enjoy using it as it give me the freedom to help troubleshoot issues with my computers no matter where I am around the world. I am also to carry out any video conferencing session very easily.

There are many things that I like about TeamViewer. Among these are:

There aren't many things that I dislike about the software. The only thing that I can think is the time it takes to get used to it as a new user setting it up to provide the right access to share your desktop screen. One other thing that I have encountered is where the remote screen shows up as blank and you have to play around with the screen resolution to get it to work right.
Comentário deixado em 03/23/2020
Ibson

I use TeamViewer all day, I also travel a lot so I need to access my files, even if I use cloud systems like Mega or Box, the files system from teamviewer because show me my files in the way I manage and use my computer so, it’s easy to know where it is each of my files and that grade of comfort can’t be offered by no one, that’s why I love TeamViewer, I feel in home and secure, also I use it to help anyone with their computers, I explain that they can manage the access and no one can view or control their computer if they don’t allow control and my friends and family love it, so I can help anyone from anywhere.

TeamViewer it’s easy to use, can be installed on multiple OS and allow control any computer from any part in the world, comes with free license to personal use, so you can control your home computer, office computer, etc, also offer control from mobile devices, so you can access your computer and files easy from your mobile.

Even if TeamViewer it’s easy to control and install, the process to connect to other computers it’s a little difficult sometimes, the username and assigned pass could not be changed easy from others that don’t use teamviewer frequently, could be a GREAT feature to access any computer using a QR code like Whatsapp, or make the access more easy to not tech people.
Comentário deixado em 03/22/2020
Clova Gramze

I have been using TeamViewer for the past 3 years extensively and I enjoy using it as it give me the freedom to help troubleshoot issues with my computers no matter where I am around the world. I am also to carry out any video conferencing session very easily.

There are many things that I like about TeamViewer. Among these are:

There aren't many things that I dislike about the software. The only thing that I can think is the time it takes to get used to it as a new user setting it up to provide the right access to share your desktop screen. One other thing that I have encountered is where the remote screen shows up as blank and you have to play around with the screen resolution to get it to work right.
Comentário deixado em 03/22/2020
Patience Lenard

A software perfectly necessary for any company, consortium organization, and in our case, editorial project. Teamviewer is an excellent support software that considerably reduces distances and allows the establishment of a globalized work platform. In the 21st century, this globalizing element is of utmost importance because it allows to establish a fair competition between different companies and professionals seeking to expose their work and work experience. Teamviewer simply makes part of this goal a reality. Use it, you won't regret it.

Another very versatile and high performance software that allows the rapprochement between the different members of our editorial group in the diaspora, and this is possible thanks to its amazing remote access that allows our technicians in the area of computer science to be able to attend live the different editions of audio and video according to the interests and results that we look for in our editorial.

There is no better attention than attendance. Although Teamviewer helps to reduce distances only with a computer and internet connection, sometimes we are deeply limited because we need real time assistance to solve physical problems of our pc, therefore, we must wait on many occasions when the technician is unemployed and can reach our offices to address the problems of the team.
Comentário deixado em 03/22/2020
Ebony Milillo

With TeamViewer we can now access your clients' computers without having to physically go where they are, it also helps me save a lot of time, since I can show live how to solve a problem.

With this software I can have total control remotely to the equipment, it is very versatile, since you can use it both on the computer and on the phone, it is also very good when making meetings or video calls, I recommend using it because it is very Fast and light, it is easy to use and the interface is extremely intuitive, it also has a great speed that when you make the remote access connection, the quality of the video you have is quite interesting and has a good color quality that improves the experience, Another aspect that I like very much is that its mobile access is so practical, since it allows us to access meetings literally from anywhere, It also brings many useful functions such as recording audios, videos, taking captures and recording files.

TeamViewer is a way of giving remote advice without any problem, this software has very good performance and great speed, all its features adapt very well to my needs, I do not see anything negative to this software.
Comentário deixado em 03/22/2020
Leffen Hower

I am able to administer all of my devices from wherever in the world I am and make sure that they are all doing what they need to. I am also able to help my family and friends with any issues they have on their computers by simply logging into their machine from TeamViewer. This programme has changed the way that I think about computers and their use. Two of my computers, a MacBook and a Linux box, used as media centers, almost never have to be accessed through their physical hardware as I use TeamViewer to do all the administration. I love this programme!

The software enables me to access and control multiple devices from a central single unit, whether I am close by, or in a different city. The setup of this software is completely seamless and I have instructed others, notable my 80 year-old grandfather, in the installation of it over the phone without a hassle.

The fact that the software is not forward-compatible (I know, how could the old version know how to work with a new version). This makes it really difficult for myself who uses an enterprise version of TeamViewer 12 on my work computer, but if I need to connect to my personal devices at home for non-work purposes, it will not connect as they are running TeamViewer 13, and I am not licensed to use this on my work computer.
Comentário deixado em 03/22/2020
Pfeifer

This product has been the incredible answer for my organization. As I referenced before, we are particularly profited as an organization of remote help, including our supervisors and proprietors of the organization. It is that product that changed our method for working and made us progressively gainful and proficient

This product is one of my major supplements in my work in light of the fact that Teamviewer offers me vital highlights to finish my assignments. Remote access for my work capacities is a fundamental device, as is remote help. I utilize this a great deal since once in a while I need to leave my office to do work exercises in the road, and when I overlook a record or data I use Teamviewer from my telephone and I get to my PC in the workplace and get the data I need. This product is likewise essential in my work since our specialists have their workplaces a long way from the principle office where I work, and a considerable lot of the issues are understood by remote help.

Teamviewer is a great programming that has gone to our organization to improve us laborers. It has very fascinating alternatives that I utilize each day of my work, I can set up a timetable of exercises, make video calls and videoconferences with my associates, have astounding dimensions of security for the utilization of the product, I can have my own session and in this manner have a progressively customized understanding But the apparatus that emerges from every one of the ones I referenced above and the one that has conveyed the most advantages to my workplace is access and remote help, an imaginative component that has changed my association with work. A brilliant programming that consistently I utilize to an ever increasing extent.
Comentário deixado em 03/21/2020
Knowlton

We switched to TeamViewer from Remote Support System, with which we were using to connect to client computers to help resolve issues or show them how to do something. Overall, it has been worth the money we spent. We'd like to upgrade to another perpetual license, however, those aren't offered anymore.

The best part of TeamViewer is the ability to set up unattended access, especially when you have a large number of machines to support. When performing a restart on a remote computer, TeamViewer offers the option to reconnect to it after it reboots. There are times, albeit rarely, where it doesn't provide the option; in those cases you simply have to watch the TeamViewer window to recognize when a machine is back online.

When we purchased TeamViewer, it was a perpetual license. Nowadays, TeamViewer wants to charge monthly service. It doesn't matter how many times we've marked it not to show us the marketing messages for the subscription service, it seems to forget after a month or two and starts prompting us to upgrade.
Comentário deixado em 03/21/2020
Dreddy

TeamViewer allows you to take remote control of equipment quickly, easily and efficiently using two types of communication methods. The first consists in taking remote control of a team by means of a dynamic IP and Password assigned by the same TeamViewer, thus guaranteeing a reliable and stable communication between the involved teams. This connection method is highly recommended for a temporary remote control. On the other hand, if a fixed remote control is desired on a team, TeamViewer offers a second method of connection that consists in the creation of an account on the page of this tool, allowing to establish communication with the desired equipment through the login of the user's account With this second method of connection, a fast and practical remote control over equipment that is used constantly is guaranteed.

TeamViewer communication between teams is unstable in case of using the communication method with IP and Dynamic Password, because if communication with the Internet is lost, another password will be created automatically, blocking the previous connection.
Comentário deixado em 03/20/2020
Revkah

TeamViewer allows you to take remote control of equipment quickly, easily and efficiently using two types of communication methods. The first consists in taking remote control of a team by means of a dynamic IP and Password assigned by the same TeamViewer, thus guaranteeing a reliable and stable communication between the involved teams. This connection method is highly recommended for a temporary remote control. On the other hand, if a fixed remote control is desired on a team, TeamViewer offers a second method of connection that consists in the creation of an account on the page of this tool, allowing to establish communication with the desired equipment through the login of the user's account With this second method of connection, a fast and practical remote control over equipment that is used constantly is guaranteed.

TeamViewer communication between teams is unstable in case of using the communication method with IP and Dynamic Password, because if communication with the Internet is lost, another password will be created automatically, blocking the previous connection.
Comentário deixado em 03/20/2020
Lynnworth Moate

Since 2007, I have been using Team Viewer and this solution helped us a lot, particularly when I was working in my previous organization. The simple way of connecting by using an identity and password is really cute. As a business analyst, this tool was helpful when we have to look at existing solutions deployed onsite. Also during enterprise custom solutions delivery, many times, the team can not redeploy the work in progress site, onsite for demo and evaluation purpose and this great tool was of great help to us. Another beauty of the tool is to use as a platform for online meetings particularly when low bandwidth is anticipated.

Observed that a series of updates are coming and sometimes get confused with the releases. Probably, a better way of communicating could address this dilemma. Somebody with a basic understanding of remote support tools can use Team Viewer. However ab average use may be utilising10% of features and there is a space for better utilization with much more customer education. Another observation is the pace in file transfer, particularly when we try to upload large files.
Comentário deixado em 03/20/2020
Marvella

This has become not just another tool that we use, but an absolute necessity to efficiently operate throughout the course of a day.

We use TeamViewer daily and rely on it to access dozens of remote sites, and hundreds of individual computers. The biggest benefit is that it's accessible anywhere. The app is really good once you get the hang of controlling mouse movement from a mobile device. Locations can be grouped together and notes made on specific computers, making it really easy to keep track of who is who and where you're logged into at any given time. On the desktop app, you can log into multiple computers at once and toggle between them. For our purposes, this makes things incredibly efficient to be able to do remote software installations on multiple computers at the same time.

The desktop app has had some minor flaws over the past few versions, where it does things like sometimes consistently refuses to connect the first time a connection is attempted, but then always connects on the second try. Sometimes it's a pain having to go to the website and do all of the authentication steps just to change a simple administrator thing.
Comentário deixado em 03/19/2020
Payton Drape

With TeamViewer we can now access your clients' computers without having to physically go where they are, it also helps me save a lot of time, since I can show live how to solve a problem.

With this software I can have total control remotely to the equipment, it is very versatile, since you can use it both on the computer and on the phone, it is also very good when making meetings or video calls, I recommend using it because it is very Fast and light, it is easy to use and the interface is extremely intuitive, it also has a great speed that when you make the remote access connection, the quality of the video you have is quite interesting and has a good color quality that improves the experience, Another aspect that I like very much is that its mobile access is so practical, since it allows us to access meetings literally from anywhere, It also brings many useful functions such as recording audios, videos, taking captures and recording files.

TeamViewer is a way of giving remote advice without any problem, this software has very good performance and great speed, all its features adapt very well to my needs, I do not see anything negative to this software.
Comentário deixado em 03/18/2020
Kassi

To either remotely teach or support end-users, I always recommend TeamViewer. But if you're not making enough money to break even, this adds into your expenses.

As a developer, teacher and consultant, I have used TeamViewer for quite some time. Here are the main reasons I love this program.

1. The remote user must have the same or compatible version. For sometime I had to insist that my remote users have the same version. If not, sharing is not possible.
Comentário deixado em 03/17/2020
Magdalene

This is a great remote desktop solution for both professional and personal use, and the personal version has all the features of the commercial version, so if you'd like to try it out personally first, you have that option! If you're looking for a remote desktop solution besides the (excellent) Windows Remote Desktop Client, this is a great starting place.

I've used this software for both business (remote IT support) and personal (less-tech-savvy family) uses and have been consistently impressed with how easy it is for both parties to install and use this powerful remote desktop solution. I love the varying degrees of control that one can take over the remotely accessed desktop (e.g. blocking user input on the accessed device or blacking out their screen), and the ability to transfer files to and chat with the remote user.

The only major issue I've had is that programs that render directly to an output (e.g. Handbrake) don’t see TeamViewer as a legitimate physical display, so those programs will show up as either white or black rectangles. This means that you can’t see what’s going on in those programs.
Comentário deixado em 03/17/2020
Phail Stathopoulos

I like the software much. I do not need to be present in the office to do basic troubleshooting. Most of the part can be done remotely

Team viewer is easy to setup. On user side it is not required any installation you can do it as on demand download. You can pretty easy can manage remote computer , send files, access folders without remote control. You can easily setup either unattended access or do remote support on demand. Pretty easy and has some option.

Nevertheless software has a lot of features, sometimes connection breaks. It is bit annoying that you need re-established it from the scratch. But overall impression is highly positive.
Comentário deixado em 03/17/2020
Hulton Almaguer

We have been using TeamViewer for approximately the last 2 years.

I don't really see a downside to the program. I remember a year or two ago there were some security concerns, but a lot of this seemed to have to do with how stringent you are in how you choose to allow remote access to your computer. With the two-factor authentification and the use of security tokens, and the proper security settings on TeamViewer on my computer, I think it would be pretty darn difficult for somebody else to gain access to my computer. Just take the extra precautions even if it takes you an extra moment to login, and the peace of mind is worth it.
Comentário deixado em 03/16/2020
Millhon

One business problem I am solving with teamviewer is, if I forget an important file that I need on my other computer, and I leave my other computer on, of course, I can just simply transfer that file over to my phone or another computer and not have to worry about it. I have used the personal use license to also help out a friend with software troubles and fix it without having to walk them through it and take longer than it would to just do it myself.

The thing I like most about this software is the ease of use, no matter where I'm at. If I'm stuck at some place for a while and I need to let a program run for a download or something of that sorts, I can use the Teamviewer app on my phone to access my PC with teamviewer on it, I can access other PC's with teamviewer on it from my own PC, and transfer files as well in case I need a certain file, or help someone out with a trouble they may be facing in software or on their PC in general.

The thing I liked least about teamviewer is the issue where if you have a network, you have to remember to check the remember password on this network. There have been times where I have wanted to access one of my devices and I forgot to do so, so I wasn't able to get logged into my device despite the current device and the device I was trying to access being on the same network. I do get it though, since most people use this with multiple people, however with a personal use license and an option for the network administrator, I think there should be something where they can choose if they want to allow connections for all devices on the network without a password being needed, so we can avoid the headache of a mistake that we made when setting up a new device on the network.
Comentário deixado em 03/15/2020
Moorefield Kakani

Remote access saves a tremendous amount of time driving from place to place, plus I can connect with people out of my general area, out of state, or even out of country and it is like we are all right in the room!

I love that I can even use the phone app to control my computer. I can access my files from anywhere and not have to move them from computer to computer. Plus, I update it in one place and the changes are there. No more multiple versions of the same file. I also use the remote control feature a lot to show end users how to perform specific tasks when I introduce new procedures or documents. It is far and above better than trying to verbally walk someone through something and both users operating blind. It has expedited tasks tenfold which frees me up to do other things. The meeting feature has become one of my newest to test and so far I have had positive responses all the way around!

Sometimes when I am using my mobile device I can experience a lag but it is hard to determine if that is because of TeamViewer or may be a connection issue. Otherwise, I don't really have a con, so to speak.
Comentário deixado em 03/15/2020
Penelopa Rowman

This is my favorite remote control application. I thoroughly enjoy using it and have for many years. We use it for remote support at work and i use it at home too for my personal systems. It is robust and complete. You cannot go wrong with a purchase of teamviewer for your business.

This Remote control application works for just about every situation. They have a client for Linux, Mac, Android and Windows both persistent and single use versions. I have not met a crazy NAT setup yet that it can't get through and it has all the bells and whistles like file transfer, audio conferencing and chat. This software is the best remote support software you can get in my opinion and i have tried a lot of them out there.

The only con i have is that when installed in persistent mode and left at the lowest security setting for spontaneous connections i have known of people that have been hacked via brute force connection methods. This can be mitigated by only enabling spontaneous connection mode when you need it or setting it to the maximum security settings which generate a long complex password for spontaneous access.
Comentário deixado em 03/15/2020
Ozen

I am very happy with my experience with the software and very recently I used their android app and my experience was just vow!!!!!

My personal experience with TeamViewer is just amazing.

Only con I faced so far is that something sharing screen and operating it remotely require you to be on a very good network bandwidth.
Comentário deixado em 03/14/2020
Willner

I like the software much. I do not need to be present in the office to do basic troubleshooting. Most of the part can be done remotely

Team viewer is easy to setup. On user side it is not required any installation you can do it as on demand download. You can pretty easy can manage remote computer , send files, access folders without remote control. You can easily setup either unattended access or do remote support on demand. Pretty easy and has some option.

Nevertheless software has a lot of features, sometimes connection breaks. It is bit annoying that you need re-established it from the scratch. But overall impression is highly positive.
Comentário deixado em 03/14/2020
Hiram

TeamViewer has been very pleasurable to use, if you're moving to TeamViewer from another remote desktop solution then you'll be very impressed. I don't remember a time when TeamViewer wasn't able to get the job done!

The vast amount of features is what amazes me the most about this software, I've tried a number of the competitors and this one is certainly the best of the bunch. It's super simple to setup and get running, if the user doesn't already have it on their computer you can put download links on your own website.

The price, it's one of the most expensive software for remote desktop solutions but that's because it's the best, but if you want the best you have to pay for it.
Comentário deixado em 03/13/2020
Lenox Diak

I like the software much. I do not need to be present in the office to do basic troubleshooting. Most of the part can be done remotely

Team viewer is easy to setup. On user side it is not required any installation you can do it as on demand download. You can pretty easy can manage remote computer , send files, access folders without remote control. You can easily setup either unattended access or do remote support on demand. Pretty easy and has some option.

Nevertheless software has a lot of features, sometimes connection breaks. It is bit annoying that you need re-established it from the scratch. But overall impression is highly positive.
Comentário deixado em 03/13/2020
Dukie

TeamViewer has been incredibly easy to use and has enabled the ICT department to provide a high level of support when responding to support queries. It has led to increased productivity as technicians no longer have to leave their desks for every support ticket and has cut down on response times helping us meet SLAs.

The TeamViewer application is very easy to install, with a host app being installed on client devices and the full application being installed on technician devices. Multiple devices can be saved for re-connection rather than typing in remote IDs several times. Once remotely connected, the screen can be locked to prevent remote users from interfering with a technician's actions. The screen can also be 'blanked' to the remote user if the technician needs to perform confidential actions (accessing hidden software shares, etc.). Files can be shared between connections, and there are voice/text capabilities to communicate with remote users.

There have been security concerns in the past year or so that have shaken confidence in the software, however TeamViewer have implemented several fixes to improve security and prevent malicious use (steps such as increasing remote ID length and patching software security holes) to remedy the situation. The pricing is not perhaps as competitive as we would have liked.
Comentário deixado em 03/13/2020
Cranford

I am very happy to use Teamviewer as my way to go software for remote control and support software. Definitely suggested.

Teamviewer is one of those products I started using since their early releases and since then It was love at first sight. Thanks to its ease of use and their way to provide a Host control software, it made my life extremely easier as IT Administrator to support my teammates wherever I was, wherever they were, around the world. Also, as Teamviewer provides a Free for Non-Commercial use, I like to use it at home too, to support my family with their daily struggles, when they need some support.

It's really difficult to mention some negative points in such an amazing software, which made the VNC world definitely easier to use.
Comentário deixado em 03/13/2020
Hanan Hogsten

I use Teamviewer for academic purposes. Mainly I use my workstations from outside university to do research, run simulations, etc. Despite some glitches or bugs, experience has been good.

Intuitive interface - Interface and usage of TeamViewer is pretty straightforward and easy for new users

Cross platform clipboard - Sometimes there are some problems in clipboard between different platform devices
Comentário deixado em 03/12/2020
Vickey

In our business it's very useful to me, because I ma taking remote of our servers of I need want any changes, even some buddy has some problem with his/her device so I can take remote of that device and solved thenissues. Installation is very easy, during installation it will prompt for personal use or office use so afcordingly you can installed. For me as a IT administrator TV is very useful , important software to handling IT related issues, file sharing.

In the market so many remote software available but TeamViewer (TV) is one of the most usable, more functional software on market. With the help of TV you can access your server from anywhere, even in service related companies they are support remote service so they used TV. Easy to take remote. With the help of this software you can transfer important file between source computer to remote computer / device. Even if you want to restart remote machine you can. It is very secured connections. File sharing, screen sharing , screen swapping in secured way. Most important is it's very fast to access remote PC. Because another remote software performance is little bit low compare to TV, even some softwares suddenly hang. In TV you can create your own connection for particular remote sessionbon this you can set the predefined password for that connection.

Actually there is no cons. But I thing the price of the product is little bit high. But theybdeserve for that price because they provided that type of services.video calling option is not there, I mean I never seen.
Comentário deixado em 03/12/2020
Kissner Gentsy

TeamViewer used to be a one-time purchase (albeit and expensive one). While TeamViewer was in this state, I used it frequently to access clients computers remotely. However, the minute TeamViewer changed to a monthly subscription, I stopped using it. The $50/month was simply too expensive when other alternatives became available for less.

TeamViewer's remote access capabilities are quite impressive and secure. Setting it up is fairly simple, and can provide remote screen access and file sharing capabilities. TeamViewer can also be set up to only be run on demand (i.e. for tech support purposes), and to run in "unattended" mode (i.e. to always be running and always allowing remote access). Finally, TeamViewer is free for personal use

While TeamViewer is free for personal use, any business use requires a $50/month license - which is outrageously expensive compared to other options. One of the most frustrating aspects, during install TeamViewer asks whether it will be used for personal or business purposes. If you select personal, TeamViewer will operate in free mode in perpetuity, however if you accidentally select business, there is now way to revert that to personal. Contacting TeamViewer support is useless, as it can takes days to weeks to hear back from support. Even when paying the $50/month, TeamViewer support is slow to respond, and often times unhelpful in their answers.
Comentário deixado em 03/12/2020
Durwin Willhelm

In our business it's very useful to me, because I ma taking remote of our servers of I need want any changes, even some buddy has some problem with his/her device so I can take remote of that device and solved thenissues. Installation is very easy, during installation it will prompt for personal use or office use so afcordingly you can installed. For me as a IT administrator TV is very useful , important software to handling IT related issues, file sharing.

In the market so many remote software available but TeamViewer (TV) is one of the most usable, more functional software on market. With the help of TV you can access your server from anywhere, even in service related companies they are support remote service so they used TV. Easy to take remote. With the help of this software you can transfer important file between source computer to remote computer / device. Even if you want to restart remote machine you can. It is very secured connections. File sharing, screen sharing , screen swapping in secured way. Most important is it's very fast to access remote PC. Because another remote software performance is little bit low compare to TV, even some softwares suddenly hang. In TV you can create your own connection for particular remote sessionbon this you can set the predefined password for that connection.

Actually there is no cons. But I thing the price of the product is little bit high. But theybdeserve for that price because they provided that type of services.video calling option is not there, I mean I never seen.
Comentário deixado em 03/12/2020
Norval

This app can really save your business and make user support a bit easier. The only problem is kind of aggresive pricing and licensing which make every older version unusable with the new one. It should be fine, but the clients are usually forced to update every time they run teamviewer on their computers.

100 times saved Teamviewer my life (or at least hundreds of kilometrs driving to remote sites). Broken update causing firewall blocked RDP, user mistake, mistake in setup, you name it. In most cases can teamviewer help you with quick fix remotely.

While I admire the functionality of Teamviewer, I found some problems. There were at least 3 long connection drops in last 4 months (for around 3 hours). It should not happened with the payed product used for user support.
Comentário deixado em 03/11/2020
Remus Reynaldo

As a remote worker, this program makes literally every part of my day easier when collaborating with clients and coworkers. Rather than tell people things, I can show them. And what's easier than that? I was also able to easily send and receive files during video conferences. Furthermore, the IT health of my laptop and PC have never been better because problems are so quickly and easily diagnosed by IT staff with TeamViewer.

One of the toughest things to do in a day is explain what's on my computer screen to another person. TeamViewer eliminated that problem completely. Right from the first time I used it, for free by the way, I became hooked to it. The program is so multi-functional that it quickly became one of my 5-6 go-to programs used daily. Throw in the fact that it allows IT reps to easily access problems on my computer, and it gets even better.

The only complaints I have for TeamViewer are that it occasionally slows down my computer to the point where it is almost unusable. This can create problems when I'm in live meetings or working on tight deadlines. Another issue is that TeamViewer is not able to integrate with some business operating systems.
Comentário deixado em 03/11/2020
Merill

Teamviewer's OS agnostic system is about as convenient and reliable as remote access systems come. From 'unattended access', strong (allegedly even NSA-proof) encryption (SNOWDEN leaks) and 2FA through to great bandwidth management, easy installation, wake-on-lan and file transfer functionalities, it is always my go-to tool. The free for non-commercial use is great for home use (but a tad frustrating if it detects commercial use just because you use Windows server at home).

Cost is becoming increasingly difficult to justify at work. It is disproportionately expensive against other similar tools, the justification seems to be the addition of non-essential recent additions (IT Brain etc.) which to someone who requires just simple remote access through NAT could be considered bloatware. I use the product primarily for its simplicity and convenience but if the price goes up any more I will be forced to trade convenience for a combination of other free methods. Perhaps it's time for Teamviewer Lite with access to as many endpoints but with fewer sysadmin features.
Comentário deixado em 03/11/2020
Grete

Overall Team Viewer is by far the best remote session software out there at this current moment in time and i highly doubt that any other software will get anywhere near the standard Team Viewer has set. Team Viewer is reliable, accessible and efficient, what more could someone want with a remote session software. Within our company we use this on a day to day basis and i rarely get issues. I even have team viewer installed on my grandparents computers so i can provide them with support when trying to achieve an IT task.

The biggest pro about this software is how accessible and easy it is to use. Working within IT support i am constantly moving around from school to school. Team Viewer allows me to be at multiple schools to support more urgent issues. I use Team Viewer to access servers and computers, which gives me the ability fix what i can remotely. I also love the fact you can choose an option for single time use as many clients sometimes need to choose this option if it's a rare occasion of needing support.

The least thing i like about Team Viewer is the fact that it has to be running on the client computer which is obvious. However sometimes i have issues getting a remote session going when there is no one on the opposite end logged in, however this is a small con considering how many pros Team Viewer offers.
Comentário deixado em 03/11/2020
Graner Urreta

Overall, this is a great remote desktop software to use and I would recommend it to almost anyone for remote desktop access and support. For both professional and personal use. TeamViewer is well fleshed out and this great remote desktop tool has evolved into a full fledged must-have IT "swiss army knife".

I've used both the free and paid versions of this software and I can only say good things about it.

Honestly, I'm not sure if I can identify many cons for this product. it has been greatly supported for as long as I can remember using it. The only thing I would maybe say is that I sometimes have issues maintaining the latest version of the software across all my connections in my personal account. The remote update feature and alert notifications work great, but they only alert when I connect to that specific connection. I don't have a single page to manage and verify all of my connections are running the same version. Again, not really an issue, just maybe a *cough* future enhancement? *cough* :)
Comentário deixado em 02/10/2020
Welcher

overall a good experience, billing issues can be frustrating but this is not an issue with the software itself

access controls, including white listing and blacklisting is a very useful tool, its fast and reliable and easy to setup for administrators and easy to understand for end users

the software bundles in things that are not applicable to specific licences but bugs you about them regardless, the constant re-provisioning of devices can be a little frustrating as well but its good that only trusted devices can be used. have had a few issues with their billing departments not realizing we have paid for our licence and putting blocks on our account
Comentário deixado em 01/31/2020
Agripina Archiquette

I use Teamviewer for academic purposes. Mainly I use my workstations from outside university to do research, run simulations, etc. Despite some glitches or bugs, experience has been good.

Intuitive interface - Interface and usage of TeamViewer is pretty straightforward and easy for new users

Cross platform clipboard - Sometimes there are some problems in clipboard between different platform devices
Comentário deixado em 01/31/2020
Hillegass Gunderman

I use Teamviewer for academic purposes. Mainly I use my workstations from outside university to do research, run simulations, etc. Despite some glitches or bugs, experience has been good.

Intuitive interface - Interface and usage of TeamViewer is pretty straightforward and easy for new users

Cross platform clipboard - Sometimes there are some problems in clipboard between different platform devices
Comentário deixado em 01/11/2020
Chard

This works great for flight simulation, even for instructors performing remote instruction on people using simulators. You can see everything on the screen, including how their software is set up. Instead of having to meet with someone in a classroom, you can have them install the software on their own computer and you can watch them use it. In fact, you can even connect and get access to their computer (with their permission) to help them troubleshoot and install software.

It's free for normal use. It works great to view certain applications or whole desktops from remote computers. It can allow you to troubleshoot issues, or even host remote instructional sessions with people while viewing everything on their computer screens.

The audio has a good bit of latency, making real-time communication a bit difficult. I find myself using other platforms for audio while using teamviewer to share screens. In fact, the video has some lag as well, so you have to be a bit patient with the people using the software.
Comentário deixado em 01/11/2020
Ternan Ekstrum

This works great for flight simulation, even for instructors performing remote instruction on people using simulators. You can see everything on the screen, including how their software is set up. Instead of having to meet with someone in a classroom, you can have them install the software on their own computer and you can watch them use it. In fact, you can even connect and get access to their computer (with their permission) to help them troubleshoot and install software.

It's free for normal use. It works great to view certain applications or whole desktops from remote computers. It can allow you to troubleshoot issues, or even host remote instructional sessions with people while viewing everything on their computer screens.

The audio has a good bit of latency, making real-time communication a bit difficult. I find myself using other platforms for audio while using teamviewer to share screens. In fact, the video has some lag as well, so you have to be a bit patient with the people using the software.
Comentário deixado em 01/10/2020
Cowie

I use this program to connect with clients and it is great to be able to have that remote connection and at the same time to help people, since I have used it, everything has been easier and better. The mobile version is quite stable and is a very interesting and useful help when you are not in front of a computer and you need to use the program instantly.

This program is really good, I can connect remotely with customers and be able to help them with their requirements, especially when they want to show information in a secure way that is not leaked, also has the option to transfer files and execute various commands and everything remotely It is very simple and easy to use and is highly intuitive so anyone can use it.

One of the characteristics that represents a problem is that it can occur slowly, but then it returns to normal, so they should fix this problem, in general it does not have problems that make us not be able to use each function of the program normally so it is ok for daily use that we give. The paid version should be somewhat cheaper, that should be taken into account, otherwise everything is fine.
Comentário deixado em 12/24/2019
Belle

For me, personally it's the best app to connect remotely available in the market. Anydesk is a good second.

You'll be able to utilize this software to remotely connect to either assist your clients, manage your sytstems remotely, connect to a server, transfer files or execute commands from anywhere in the world. You can bookmark all your connections and manage them in groups and view the status of the machines from a simple side window.

The license can be a little expensive and sometimes the software may lag if the client you're connecting too is outdated. You need to look up the licenses because even the cheapest one, unless you buy a volume license, you need to be specific on how many people will be using the license and only one can use it at the time.
Comentário deixado em 12/13/2019
Bohman

Overall Team Viewer is by far the best remote session software out there at this current moment in time and i highly doubt that any other software will get anywhere near the standard Team Viewer has set. Team Viewer is reliable, accessible and efficient, what more could someone want with a remote session software. Within our company we use this on a day to day basis and i rarely get issues. I even have team viewer installed on my grandparents computers so i can provide them with support when trying to achieve an IT task.

The biggest pro about this software is how accessible and easy it is to use. Working within IT support i am constantly moving around from school to school. Team Viewer allows me to be at multiple schools to support more urgent issues. I use Team Viewer to access servers and computers, which gives me the ability fix what i can remotely. I also love the fact you can choose an option for single time use as many clients sometimes need to choose this option if it's a rare occasion of needing support.

The least thing i like about Team Viewer is the fact that it has to be running on the client computer which is obvious. However sometimes i have issues getting a remote session going when there is no one on the opposite end logged in, however this is a small con considering how many pros Team Viewer offers.
Comentário deixado em 12/10/2019
Liatris Mather

I can help others learn how to use art programs using TeamViewer. My husband has been able to fix others computers without having to go to them or having them load up their computer to bring it here. It is a great program, but like all programs it gets better with time and updates.

Presentation mode and remote access mode are my two favorite features of TeamViewer. Using TeamViewer had made my husband's job a lot easier but it has helped me when someone wants me to help them with their art and I need to connect to their computer to show them how to use a program. I love that a temporary password can be used allowing temporary access until logging out. When you need to connect to someone's computer at different times or connect when you want like when my husband wants to connect to my computer when I am not home and I need his help with something or he wants to set something up to download because the internet is faster where I am at, you can set a permanent password. It is so easy to use and anyone can use it. The chat feature is really cool too. That way you can talk to the person you are connected to and let them know what you are doing. The option to download the app on my phone is also a good feature that way you can use TeamViewer on the go

There is a potential security risk that could be remedied by a feature that lets you know what the connected person has done to your computer. Otherwise it could be easy for someone to do things that you don't know about while your connected.
Comentário deixado em 12/10/2019
Sandro

I can help others learn how to use art programs using TeamViewer. My husband has been able to fix others computers without having to go to them or having them load up their computer to bring it here. It is a great program, but like all programs it gets better with time and updates.

Presentation mode and remote access mode are my two favorite features of TeamViewer. Using TeamViewer had made my husband's job a lot easier but it has helped me when someone wants me to help them with their art and I need to connect to their computer to show them how to use a program. I love that a temporary password can be used allowing temporary access until logging out. When you need to connect to someone's computer at different times or connect when you want like when my husband wants to connect to my computer when I am not home and I need his help with something or he wants to set something up to download because the internet is faster where I am at, you can set a permanent password. It is so easy to use and anyone can use it. The chat feature is really cool too. That way you can talk to the person you are connected to and let them know what you are doing. The option to download the app on my phone is also a good feature that way you can use TeamViewer on the go

There is a potential security risk that could be remedied by a feature that lets you know what the connected person has done to your computer. Otherwise it could be easy for someone to do things that you don't know about while your connected.
Comentário deixado em 12/08/2019
Licastro

I like this software above all, as it helped me several times when i stuck to any problem, i usually gives my destop access to somebody at remote location veryfar from me can access my program help me out to solve problems, and chat functionality helps me to connect uninterrupted, i would say thank you to team viewer to assist me through your platform

First of all, I love the principle it works on, it has unique features and end point security, technically speaking actually this technology made world very closer, usage of software is very simple, can connect from any corner of the world, you will get uninterrupted access to users PC, from your desk, this is extensively featured tool used in market to solbe problems on remote location. Make sure you bkth PCs should have uninterrupted fast internet

I liked so many things than unlikely few things such as it crashes very often, and its frequent updates makes it problematic to connect as both should have same version or remote pc require same or lower version but no higher version is allowed to connect which leads sometimes to frustration
Comentário deixado em 12/05/2019
Farnsworth Tullius

Overall, this is a great remote desktop software to use and I would recommend it to almost anyone for remote desktop access and support. For both professional and personal use. TeamViewer is well fleshed out and this great remote desktop tool has evolved into a full fledged must-have IT "swiss army knife".

I've used both the free and paid versions of this software and I can only say good things about it.

Honestly, I'm not sure if I can identify many cons for this product. it has been greatly supported for as long as I can remember using it. The only thing I would maybe say is that I sometimes have issues maintaining the latest version of the software across all my connections in my personal account. The remote update feature and alert notifications work great, but they only alert when I connect to that specific connection. I don't have a single page to manage and verify all of my connections are running the same version. Again, not really an issue, just maybe a *cough* future enhancement? *cough* :)
Comentário deixado em 12/04/2019
Varipapa Overkamp

Definitely someone I need for my business and will continuously budget for.

Full of features. Constantly updating the product. Ability to use the web to manage your users. License is for the lifetime of the version you purchased.

License is for the lifetime of the version you purchased. No free upgrades. Which has causes many issues with clients having the wrong version on his or her workstation.
Comentário deixado em 12/04/2019
Neala

TeamViewer (for 99% of the time) is easy to setup, easy to configure, and easy to use for both myself and my clients.

Super easy to use, super easy to install. Latency is great, for most of the time, it's almost like using the computer locally. I can even play videos and does not feel slow.

There are times when it's slow though (with lots of clicks, movements, and keyboard hitting), but those are usually heavy tasks, and it'd be better off doing them locally anyway.
Comentário deixado em 12/04/2019
Wendt

We use TeamViewer to support customers by connecting to the customer machine we can sometime do all needed support work without the need to visit the customer, this saves us money on both travel and time, not all customers allow to connect in this way, but the ones who do, also gets better support rate.

Simples de usar

The versions issue, we have many version mismatch problems as we buy our side of the software and not the customer side also we often in a situation that the customer has upgraded to new version and we cannot connect with our own version.
Comentário deixado em 12/04/2019
Alarick Cushenberry

Definitely someone I need for my business and will continuously budget for.

Full of features. Constantly updating the product. Ability to use the web to manage your users. License is for the lifetime of the version you purchased.

License is for the lifetime of the version you purchased. No free upgrades. Which has causes many issues with clients having the wrong version on his or her workstation.
Comentário deixado em 12/04/2019
Julietta

We switched to TeamViewer from Remote Support System, with which we were using to connect to client computers to help resolve issues or show them how to do something. Overall, it has been worth the money we spent. We'd like to upgrade to another perpetual license, however, those aren't offered anymore.

The best part of TeamViewer is the ability to set up unattended access, especially when you have a large number of machines to support. When performing a restart on a remote computer, TeamViewer offers the option to reconnect to it after it reboots. There are times, albeit rarely, where it doesn't provide the option; in those cases you simply have to watch the TeamViewer window to recognize when a machine is back online.

When we purchased TeamViewer, it was a perpetual license. Nowadays, TeamViewer wants to charge monthly service. It doesn't matter how many times we've marked it not to show us the marketing messages for the subscription service, it seems to forget after a month or two and starts prompting us to upgrade.
Comentário deixado em 12/04/2019
Kee

TeamViewer (for 99% of the time) is easy to setup, easy to configure, and easy to use for both myself and my clients.

Super easy to use, super easy to install. Latency is great, for most of the time, it's almost like using the computer locally. I can even play videos and does not feel slow.

There are times when it's slow though (with lots of clicks, movements, and keyboard hitting), but those are usually heavy tasks, and it'd be better off doing them locally anyway.
Comentário deixado em 12/03/2019
Andersen

I have used TeamViewer now for 8+ years. With my Business license I am allowed to connect without any restrictions to any computer in the world that is running the Team Viewer client software (and to which I have been given the TeamViewer ID and password). I use it to connect to end-user computers, servers, etc. I have never tried the relatively new option to use TeamViewer to connect to an iPhone, iPad, or other device.

I use TeamViewer (with Business License) to provide support for computers at a variety of places. As an independent contractor, I need to be able to access computers remotely at any time with reliability. I keep roughly 300 computers in my list to connect to automatically when needed. What I like is that TeamViewer seems to always work and rarely, if ever, go down. I can connect to any computer regardless of the screen resolution, Windows or Mac, etc. I've even been able to connect to computers smoothly in locations where bandwith was as low as 1-2Mb.

What I like least about this software is the high annual cost to renew my license. But, for the quality of remove connectivity provided, the cost is worth it to me.
Comentário deixado em 11/27/2019
Krawczyk Hastedt

The best overall remote access and desktop sharing software in the market hands down, packed with lots of features that you could barely find in any free or paid alternative, but this all comes in a very restricted free plan and inflated price if you decided to upgrade to paid plans, their prices need to be revised and their cancellation policy need to be reviewed and implemented properly for the best of their customers first.

A fundamental portion of my work duties require constant and stable remote connection for wide variety of tasks ranging from colloaborating with my collegeus on a project or to overseeing some developments/deployments for platforms or make essential modifications to work in progress, aside from that i use it for a lot of personal tasks to run on my home PC or manage some features in my home network or control devices connected to it, honestly teamviewer is a leader and the most rich feature in the industry when it comes to remote access programs, they managed to dominate the market as it has been in business for a very long time, This program has it all in one package, the program is very compact size run on very minimal machine resources, you can run it unattended without installing a program itself which saves a lot of space and very convenient, you can connect all your devices to your account on the cloud to instantly access and managed all devices with a single click, support multiple platforms and systems, very friendly and easy to learn interface, it can maintain a stable and flawless connection between you and your partner even if the network isn't stable at either side, it has outstanding and mature features available to both free and paid users, sometimes not available or only for paid version on other alternatives (chat, make an audio/video conference with partner or group, transfer a huge amount of files with large size instantly, privacy control and more).

I would have given this amazing piece of software the full mark unless it suffers from two basic issues that irritates me a lot and need the company to look for a solution to those problems sooner than later if it wants to keep its loyal customers like me, First and most important one is their pricing plan for paid version, As i mentioned I use the paid version for business but recently the prices has doubled for no apparent reason, and there is no clear cancellation policy on which i can opt out from using this software or change plans to lower one, the customer service need to do more to address this issue and help us by having different options with reasonable price and effective cancellation policy for those who want to change their mind and not get a constant deduction against their will, the Second reason is for the free version for personal use like the one i use in my home, which after latest updates became very messy and disconnect me every 10 seconds with an ambiguous message stating that there is a commercial use detected and a long time out before i regain access and reconnected again and again, I never suffered any such problem like this before, but the free version become very hard to use with this policy which made me sadly revert to less intrusive and more welcoming alternatives, those issues needed to be addressed and resolved ASAP so teamviewer can keep his position as the number one product for remote access of all the time as it once were.
Comentário deixado em 11/05/2019
Schmitz Mcmillian

I've found TeamViewer to be quite reliable. We've been using TightVNC as well and I find TeamViewer to be more responsive/reliable, with a much better degree of customization for remote access purposes.

I find this software very reliable, bundled with a lot of features (that I haven't had the pleasure of using yet - ie. Video call).

Difficult to setup and navigate for many users.
Comentário deixado em 10/29/2019
Shelah

We were trying to have an easy way to support our remote users and be able to also support our Mac and mobile device users. We realized that TeamViewer makes it easy to support any of our end users. We have gained time and cost savings in supporting our users and have benefited from quicker issue resolution times since implementing TeamViewer.

It is really easy for our help desk team to connect to our remote and mobile/Mac users with TeamViewer. Even our users who are not the most tech savvy are able to easily launch the software to allow our techs to connect to them. This saves a lot of time and frustration for everyone.

The software was a little bit pricey for each user license, especially for what the software offers. However, they do periodically offer promotions which help to make it a little bit more affordable.
Comentário deixado em 10/29/2019
Colline

We were trying to have an easy way to support our remote users and be able to also support our Mac and mobile device users. We realized that TeamViewer makes it easy to support any of our end users. We have gained time and cost savings in supporting our users and have benefited from quicker issue resolution times since implementing TeamViewer.

It is really easy for our help desk team to connect to our remote and mobile/Mac users with TeamViewer. Even our users who are not the most tech savvy are able to easily launch the software to allow our techs to connect to them. This saves a lot of time and frustration for everyone.

The software was a little bit pricey for each user license, especially for what the software offers. However, they do periodically offer promotions which help to make it a little bit more affordable.
Comentário deixado em 10/29/2019
Sonia Alcudiacustodio

We were trying to have an easy way to support our remote users and be able to also support our Mac and mobile device users. We realized that TeamViewer makes it easy to support any of our end users. We have gained time and cost savings in supporting our users and have benefited from quicker issue resolution times since implementing TeamViewer.

It is really easy for our help desk team to connect to our remote and mobile/Mac users with TeamViewer. Even our users who are not the most tech savvy are able to easily launch the software to allow our techs to connect to them. This saves a lot of time and frustration for everyone.

The software was a little bit pricey for each user license, especially for what the software offers. However, they do periodically offer promotions which help to make it a little bit more affordable.
Comentário deixado em 10/05/2019
Ciapha

I've used it for years. Mostly to support people calling me for tech support. Works great!

I've used this software as both unattended remote access software and for one-time remote sessions. It's smooth and works well. It's very easy to walk someone on the phone through the process of giving me one-time access to their computer which is paramount.

Understanding the relationship between host and client programs can be confusing for users at the beginning.
Comentário deixado em 09/29/2019
Stav Kennerly

Communication problem using this tool was very much easy and has reduced the cost of the additional IT Infrastructure set up as we get connected to all stake holders and client meetings very easily and flexible and audio and video conferencing is really a wonderful feature are enjoying. This is also available in mobile version as a result we are connecting to our business meetings on the go a fantastic feature i really love

I have been using this software for both business(remote IT Connection) and personal use and have been consistently impressed with it. We all in our organisation are using this as for main communication with project and client. It has made much more easier and hardware cost has been reduced to lot extent there by increasing the organisational standards interns of growth and IT tools implementation and development. Features are really wonderful it has great a screen sharing,audio and video calling facility so that we get connected across all the people in the globe and this team viewer comes with 2 editions one for personal and commercial use.One for personal use and other is at organisation level.

There is very least about this software everything is really wonderful. But the least about this software is the program that renders output if we consider like handbrake doesn't consider TeamViewer as a legitimate physical display and these programs show up as black or white rectangles. But another small drawback which I felt is its commercial version is bit costly but even then we can afford as this is giving great benefits like video and audio screen sharing conferences
Comentário deixado em 09/29/2019
Augie Mabie

Communication problem using this tool was very much easy and has reduced the cost of the additional IT Infrastructure set up as we get connected to all stake holders and client meetings very easily and flexible and audio and video conferencing is really a wonderful feature are enjoying. This is also available in mobile version as a result we are connecting to our business meetings on the go a fantastic feature i really love

I have been using this software for both business(remote IT Connection) and personal use and have been consistently impressed with it. We all in our organisation are using this as for main communication with project and client. It has made much more easier and hardware cost has been reduced to lot extent there by increasing the organisational standards interns of growth and IT tools implementation and development. Features are really wonderful it has great a screen sharing,audio and video calling facility so that we get connected across all the people in the globe and this team viewer comes with 2 editions one for personal and commercial use.One for personal use and other is at organisation level.

There is very least about this software everything is really wonderful. But the least about this software is the program that renders output if we consider like handbrake doesn't consider TeamViewer as a legitimate physical display and these programs show up as black or white rectangles. But another small drawback which I felt is its commercial version is bit costly but even then we can afford as this is giving great benefits like video and audio screen sharing conferences
Comentário deixado em 09/20/2019
Jalbert Hellenbrand

We are solving issues every single day with the use of TeamViewer. We use this software for many purposes such as offering tech support to others, working on our own terminals, whether it may be logging in to pull data or files, install printers, or simply monitor usage. Prior to the use of this software, it was necessary to drive to each location to work on issues or assist the end user, but not anymore. This software has saved us thousands of dollars in time and money.

The ability to remotely control, pull data, transfer files, and correct issues on a remote PC has been amazing. The software is very simply to use and configure. It is as if the PC is directly in front of you and there are not many limitations. The ability to configure your company profile is very nice as new users can be added and removed at any time. You can also build a contact list, much like a contact list in your phone, but this contact list is comprised of remote computers. The ability to share those PC groups or lists with other users is also quick and easy. The software is secure with multiple settings in which you can create a list that will either allow or deny certain users. I would recommend this software to anyone. Not only does it assist with our own internal computers, but it quickly allows you to offer support to a friend or family member who may be in need of assistance. It is more than remote viewing software, it is remote control.

I cannot list too many things that I do not like about this software. On occasion, there may be issues with connection or maintaining a connection with another terminal, but this is rare and usually quickly resolved. The upfront pricing can be steep, depending on the level of access you need, but I will add, it pays for itself and there are many plans to choose from.
Comentário deixado em 09/18/2019
Hess

This is a great remote desktop solution for both professional and personal use, and the personal version has all the features of the commercial version, so if you'd like to try it out personally first, you have that option! If you're looking for a remote desktop solution besides the (excellent) Windows Remote Desktop Client, this is a great starting place.

I've used this software for both business (remote IT support) and personal (less-tech-savvy family) uses and have been consistently impressed with how easy it is for both parties to install and use this powerful remote desktop solution. I love the varying degrees of control that one can take over the remotely accessed desktop (e.g. blocking user input on the accessed device or blacking out their screen), and the ability to transfer files to and chat with the remote user.

The only major issue I've had is that programs that render directly to an output (e.g. Handbrake) don’t see TeamViewer as a legitimate physical display, so those programs will show up as either white or black rectangles. This means that you can’t see what’s going on in those programs.
Comentário deixado em 08/29/2019
Schroeder Cantero

Having a VPN connection along with the RDP functionality is pretty nice at times.

It's pretty reliable and very easy to get started with. They also have a very wide range of good features such as VPN, remote printing, chat, etc.

They became very arrogant and are forcing changes down the users throats when the users are very emphatic that they don't want them! They are also very expensive and went to subscription based model to continue trying to force everyone into bondage to their ideas. I've bought corporate licenses for years, but I've had enough. They continue promising the world, so I've hung on for several more years, but it a downward spiral.
Comentário deixado em 08/19/2019
Nappie

Whenever we are outside or on field and we need to change settings in specific systems, TeamViewer helps us to remote our PCs in the office and perform what we need to so. It a big help since we can see real time what we need to check or troubleshoot. TeamViewer is very good, if you'll buy the premium, it could be great. You can use it for meetings too

Well, honestly speaking, we initially used this software because it is has free trial. Functionality-wise, this is the best remote app available. It is very easy to use, it's just like you are using your PC, but on a different medium like your phone or tablet. The tabs/keys are easy to navigate and the environment is real time, no buffering, unless your data or wifi is bad. You can also add multiple PCs to your account, meaning you can access them all simultaneously. I seldom experience crash, only due to the pc performance.

Now, they are enforcing for you to buy the premium so you can enjoy all features. If you are using the free trial, after a while, you can only use it for about 5mins, then you will be disconnected. You'll have to wait another 5mins before you can connect again. I mean, all features in the free trial are very good, but then we have to subscribe to premium to use them again. We are not allowed to subscribe since IT will not allow 3rd party software like this due to security issue. So now, we could barely use it, it used to be our no. 1, but not anymore, sadly.
Comentário deixado em 06/14/2019
Arther

We are using team viewer since many years (TV 7 or 8 and above) and we are still using that for our customers support. It has rich of features and smooth access to customers devices. We really like it, that's why we are paying for that (although we see it a little bit overpriced for businesses)

Rich of features. Ease of use. Quick run and smooth in remote access. Light weighted and easily installed on end-users' devices. Supports multiple screens in a nice way.

Its price. Not backward compatible (at least for previous releases). Had to buy the software several times (since each version was sold separately and when they release new version they stop the support of old versions). Latest release has the subscription model which still I think overpriced.
Comentário deixado em 05/24/2019
Almita Glassford

I do not remember when it was the first time I used Team Viewer, however since then it has always been my favorite remote access tool, it makes it much easier to connect between devices, I use it continuously to access VPS servers, my work computer or my computer. home, because if I have to perform a task I can do it remotely, or forget some file I can get it quickly, it is very versatile not only has use at work but also personal use, since I can help coworkers, friends, relatives, etc. Accessing remotely, your devices in a very fast way.

It is a tool with years in the market, with a great reputation, what I like most is that it greatly facilitates the entry or connection to another device with a great performance, it also allows to control it completely, it is excellent to connect to dedicated or virtual servers. remotely from any other device that has also installed team viewer, besides that the connection is very secure, another thing that I really like about this application is that it is cross platform, so I can connect to different devices regardless of the operating system that it has installed, another great thing is it allows copying and pasting files to the computer that is being accessed, it has many other useful functions, such as a chat between the users, the sound can be played, the session can be recorded, etc.

I have a hard time thinking about something that I do not like about team viewer, however the format in which the videos are recorded would be good to support other formats so it could be compatible with other media players, and not only with team viewer.
Comentário deixado em 05/10/2019
Vivien

TeamViewer has been very pleasurable to use, if you're moving to TeamViewer from another remote desktop solution then you'll be very impressed. I don't remember a time when TeamViewer wasn't able to get the job done!

The vast amount of features is what amazes me the most about this software, I've tried a number of the competitors and this one is certainly the best of the bunch. It's super simple to setup and get running, if the user doesn't already have it on their computer you can put download links on your own website.

The price, it's one of the most expensive software for remote desktop solutions but that's because it's the best, but if you want the best you have to pay for it.
Comentário deixado em 04/22/2019
Menken

This has become not just another tool that we use, but an absolute necessity to efficiently operate throughout the course of a day.

We use TeamViewer daily and rely on it to access dozens of remote sites, and hundreds of individual computers. The biggest benefit is that it's accessible anywhere. The app is really good once you get the hang of controlling mouse movement from a mobile device. Locations can be grouped together and notes made on specific computers, making it really easy to keep track of who is who and where you're logged into at any given time. On the desktop app, you can log into multiple computers at once and toggle between them. For our purposes, this makes things incredibly efficient to be able to do remote software installations on multiple computers at the same time.

The desktop app has had some minor flaws over the past few versions, where it does things like sometimes consistently refuses to connect the first time a connection is attempted, but then always connects on the second try. Sometimes it's a pain having to go to the website and do all of the authentication steps just to change a simple administrator thing.
Comentário deixado em 04/04/2019
Halda

Using Team viewer to train users and to provide remote support to users that struggle with technical issues. Used often for remote access to servers from mobile devices in off peak times and emergencies. Great product and would advise anyone to pay the extra cost over other solutions.

Everything! Easy to use, has mobile support and account control. Chat functionality and logging so you can track user access and session details. Can be used on all devices desktops and mobile and does not require for the user to have an account to be able to give the admin access to the software. Drag and drop functionality makes remote troubleshooting and file sharing easy to use. Allowing multiple simultaneous connections gives the software more depth as can be used to train users for remote sessions while supervising them from a different remote location.

Unfortunately a great product comes at a great cost. Sales department always offers one price and then after 3-5 days a discounted price. Id like to see a little bit more stability towards that section of the business.
Comentário deixado em 03/26/2019
Kluge

TeamViewer has helped my team work remotely and had added immense value to our work performance since it was almost unheard of to access a computer from home or site. Now it is indeed possible, all thanks to the remote access capability offered by TeamViewer. At a competitive price which is quite affordable for a medium-sized organization, I love the whole idea of using TeamViewer as I can easily access my files, emails, documents from my work PC, especially when I am at site and urgently need to present something to the Client; it has truly been a help during the most critical of times. As a Consultant who needs to be on site more often than not, it has been a reliable partner to locate my files, documents, diagnose software issues if any, conduct an online meeting and collaborate on tasks as well. I have previously tried a competitor and needless to say, I consider TeamViewer to be the polished one of the lot, with negligible bugs and issues with running the software. Highly recommended tool especially for consultants and businesses.

TeamViewer is a revolutionary remote access software that has been our go-to for more than a year. It allows the user to run and work on a computer located elsewhere as if it were right in front the whole time. The application can be used to establish this connection between these two (or more) devices, and every change performed on the local desktop can be updated on the same file in the remote machine seamlessly. This aspect of TeamViewer provides unmatched support especially when you are travelling and need access to your work system immediately. The only catch is that the remote machine should have a working internet connection and must be switched on. Here are a few pointers on how TeamViewer is perfect when compared to its counterparts in the market-

Free version users do have restrictions in use wherein they will be unable to try out all features of TeamViewer. This can be a deterrent to actually buying the whole package, considering the need to try out all features before taking the plunge of investing in it. Other than that, there is actually no negative aspect of using this software and I am quite pleased with it.
Comentário deixado em 03/01/2019
LaMonica Rasche

This app can really save your business and make user support a bit easier. The only problem is kind of aggresive pricing and licensing which make every older version unusable with the new one. It should be fine, but the clients are usually forced to update every time they run teamviewer on their computers.

100 times saved Teamviewer my life (or at least hundreds of kilometrs driving to remote sites). Broken update causing firewall blocked RDP, user mistake, mistake in setup, you name it. In most cases can teamviewer help you with quick fix remotely.

While I admire the functionality of Teamviewer, I found some problems. There were at least 3 long connection drops in last 4 months (for around 3 hours). It should not happened with the payed product used for user support.
Comentário deixado em 03/01/2019
Rodrick

This app can really save your business and make user support a bit easier. The only problem is kind of aggresive pricing and licensing which make every older version unusable with the new one. It should be fine, but the clients are usually forced to update every time they run teamviewer on their computers.

100 times saved Teamviewer my life (or at least hundreds of kilometrs driving to remote sites). Broken update causing firewall blocked RDP, user mistake, mistake in setup, you name it. In most cases can teamviewer help you with quick fix remotely.

While I admire the functionality of Teamviewer, I found some problems. There were at least 3 long connection drops in last 4 months (for around 3 hours). It should not happened with the payed product used for user support.
Comentário deixado em 01/21/2019
Willtrude

By and large TeamViewer has been an extremely useful program for me, drastically reducing the troubleshooting time frame for a huge number of tickets, and I fully intend to continue to use it into the foreseeable future.

As an IT worker one of TeamViewers greatest features is the "quick support". This allows the user to rapidly download and use a single session installation of TeamViewer. In many cases users are not especially skilled with computers and the ease of this installation greatly helps getting access to their machine to troubleshoot. Even with poor internet signal TeamViewer is able to connect with relative stability which is extremely helpful for when connected to a computer across the world with dial up internet. That TeamViewer also automatically attempts to reconnect a good number of times (I think 30? To be honest I have not had to reconnect in such a long time I cannot remember!) is also very helpful as it prevents having to continually log on again. The option to restart the client PC and then automatically reconnect when it has finished booting is extremely useful as well. From a personal perspective I have set a password to allow me to access my computer remotely via TeamViewer - I send a wake from LAN request to it, then use my username/password to remotely access my desktop from my tablet allowing me to perform tasks on my computer from anywhere in the world.

From a business perspective where a licence has been brought the only thing I could think about improving would be the allocation of said licence. When logged in a licence is not applied to the computer, instead this has to be done through the management console. Further re-allocating a licence (e.g. a computer is decommissioned and the licence needs to move to the new computer) is also needlessly complex - when I last did this it involved revoking the licence to all computers then re-adding them which seems unnecessary. Also whilst not TeamViewers fault TalkTalk seems to flag it up as dangerous requiring it to be added to the Safe list of the parental controls - unsure if TeamViewer would be able to convince TalkTalk to remove it from this dangerous listing.
Comentário deixado em 01/18/2019
McKenna Balckwell

The main problem that virtual work is achieved, is the stability in communications, many platforms have inconsistencies that become a work problem, thanks to TeamViewer we have reversed that situation, we have achieved a much more stable communication than those offered by the competition , at the same time, we have increased communication channels to the best levels that we thought we had a while ago, it has adapted perfectly to our reality and our capacity to pay, I am pleasantly satisfied.

Many things make up my liking for TeamViewer, one of which is the possibility of offering assistance in real time, and without inconveniences, to people who depend on the services offered online. Another factor that I use a lot, is to link the equipment I have thanks to the TeamViewer platform, many times I have forgotten in the computer of each an important file for a business presentation, but thanks to TeamViewer it does not become bigger, just use the links I've given and that's it, I have all the files I need available. In addition, you can use your platform to organize virtual work meetings, in this new working age, work with people who live in Costa Rica and the Netherlands, and thanks to TeamViewer it is easy to organize presentations or video conferences, therefore, it is more than a tool, it's an experience.

I am very satisfied with your options and capabilities, I can not describe it negatively because it is surprising, only that the commercial options, in terms of prices, could improve, so entrepreneurs can seek to hire other plans more accessible to their financial reality, without neglecting the quality that have reached in this latest version 14.
Comentário deixado em 12/29/2018
Beberg

Teamviewer has enabled us to get the techincal support form several vendors or deliver important updates within the organization. The usage and durability of teamviewer is quite remarkable making it the best remote desktop assistance tool.

Teamviewer has been in my usage for quite a time. From the implementation stage to completely adapting it , it is really easy to get used to it. Each and every time , the server issues a new password when users have to connected to ensure security and reliability. It can be used in a quite productive ways like getting remote technical support, or delivering training sessions. Teamviewer has already saved us lots of time and money. Often I also get in touch with my colleagues and we always ends up getting productive updates and support from each other all through this tool. We can also share text and files through connected systems.

Teamviewer file sharing system is quite slow or buggy. Often files during deliverance gets corrupted or do not open for no reason. The connectivity also requires strong internet connections or else there will lots of trouble during communication or getting any support.
Comentário deixado em 12/29/2018
Haldis Hurtado

Teamviewer has enabled us to get the techincal support form several vendors or deliver important updates within the organization. The usage and durability of teamviewer is quite remarkable making it the best remote desktop assistance tool.

Teamviewer has been in my usage for quite a time. From the implementation stage to completely adapting it , it is really easy to get used to it. Each and every time , the server issues a new password when users have to connected to ensure security and reliability. It can be used in a quite productive ways like getting remote technical support, or delivering training sessions. Teamviewer has already saved us lots of time and money. Often I also get in touch with my colleagues and we always ends up getting productive updates and support from each other all through this tool. We can also share text and files through connected systems.

Teamviewer file sharing system is quite slow or buggy. Often files during deliverance gets corrupted or do not open for no reason. The connectivity also requires strong internet connections or else there will lots of trouble during communication or getting any support.
Comentário deixado em 12/28/2018
Heida Marsteller

I need to connect to a variety of machines in a variety of ways and achieve this through teamviewer. Whether I'm guiding a client through downloading the initializer or accessing an unattended server I know Teamviewer will get the job done.

The ease of use whether you're connecting with a client, co-worker, or to an unattended terminal is unbeatable. There are so many different ways you can connect that it's really fool-proof. The connection is reliable, the quality is great, you can drag and drop files, share a clipboard, and set up unattended access on a large number of machines. The fact that they offer free for personal use options is wonderful for those who just need to connect to another one of their machines, and the business priced options are fair. You can also connect using either your computer or smartphone which has come in handy several times.

The only thing I don't like about this software is the tool bars on the side can be a bit annoying and in the way but really that is a minimal complaint. Drag and drop can be a little laggy sometimes too but again, nothing that would stop me from using this software.
Comentário deixado em 12/26/2018
Usanis

To either remotely teach or support end-users, I always recommend TeamViewer. But if you're not making enough money to break even, this adds into your expenses.

As a developer, teacher and consultant, I have used TeamViewer for quite some time. Here are the main reasons I love this program.

1. The remote user must have the same or compatible version. For sometime I had to insist that my remote users have the same version. If not, sharing is not possible.
Comentário deixado em 12/11/2018
Vick

This product has been the incredible answer for my organization. As I referenced before, we are particularly profited as an organization of remote help, including our supervisors and proprietors of the organization. It is that product that changed our method for working and made us progressively gainful and proficient

This product is one of my major supplements in my work in light of the fact that Teamviewer offers me vital highlights to finish my assignments. Remote access for my work capacities is a fundamental device, as is remote help. I utilize this a great deal since once in a while I need to leave my office to do work exercises in the road, and when I overlook a record or data I use Teamviewer from my telephone and I get to my PC in the workplace and get the data I need. This product is likewise essential in my work since our specialists have their workplaces a long way from the principle office where I work, and a considerable lot of the issues are understood by remote help.

Teamviewer is a great programming that has gone to our organization to improve us laborers. It has very fascinating alternatives that I utilize each day of my work, I can set up a timetable of exercises, make video calls and videoconferences with my associates, have astounding dimensions of security for the utilization of the product, I can have my own session and in this manner have a progressively customized understanding But the apparatus that emerges from every one of the ones I referenced above and the one that has conveyed the most advantages to my workplace is access and remote help, an imaginative component that has changed my association with work. A brilliant programming that consistently I utilize to an ever increasing extent.
Comentário deixado em 12/09/2018
Heigl

TeamViewer is one of the best - in my opinion THE best - remote software tools available. The free version is incredible and essentially fully functional (at time of this review - although it has been for a long time too). The software works impeccably and is a staple for our use; we recommend it everywhere and many IT support techs we know do likewise. In my experience it has been completely bug-free and an absolute dream to use. I can't recommend this software enough and I can guarantee it WILL NOT disappoint. Thank you, TeamViewer, for a great piece of software! (I do not work for this company and have no affiliation whatsoever - I'm just an IT guy who is sick of crappy tools and values a piece of art like this when he sees it!)

TeamViewer is a dream to setup and use. The install is fast and painless and the use of the software is intuitive and straightforward. If you've used any other remote software, TeamViewer will be fairly familiar. I'm amazed at the ease with which connection happens - on any platform, even mobile - and the stability and bugfree performance is best-in-class. Other software publishers should learn from TeamViewer's creators - the software WORKS flawlessly and the functionality is amazing; on a good connection I found to my surprise I could actually watch and hear a video edit playing through a remote machine in a way that meant I could edit, if I wanted to - only incredible compression algorithms and a sleek, streamlined software service could allow for that!

I've found very little to complain about with TeamViewer. It is an extremely valuable and well-made piece of software. The install process and the way the remote service works could be a little less confusing in places but this is a minor quibble and something easily resolved during your first install of the software, in my experience. The nag screen is so minimal and is the least intrusive 'nag' I've ever seen! In short - I find very little, if anything, to complain about here!
Comentário deixado em 12/06/2018
Tedder

As a remote worker, this program makes literally every part of my day easier when collaborating with clients and coworkers. Rather than tell people things, I can show them. And what's easier than that? I was also able to easily send and receive files during video conferences. Furthermore, the IT health of my laptop and PC have never been better because problems are so quickly and easily diagnosed by IT staff with TeamViewer.

One of the toughest things to do in a day is explain what's on my computer screen to another person. TeamViewer eliminated that problem completely. Right from the first time I used it, for free by the way, I became hooked to it. The program is so multi-functional that it quickly became one of my 5-6 go-to programs used daily. Throw in the fact that it allows IT reps to easily access problems on my computer, and it gets even better.

The only complaints I have for TeamViewer are that it occasionally slows down my computer to the point where it is almost unusable. This can create problems when I'm in live meetings or working on tight deadlines. Another issue is that TeamViewer is not able to integrate with some business operating systems.
Comentário deixado em 11/25/2018
Clo Roufs

My experience has been very satisfactory that is why for the stability and very good connection between computers that the application provides, I recommend it.

What I like most about the application is that it provides a stable and very good remote connection between computers even with very little bandwidth (you can take remote control of several computers according to the plan that is counted), additional can be transferred documents between computers, make conference by chat, voice or video call and its installation is compatible in windows, linux and mac.

Something I do not like about the application is that it does not allow remote control if the application is not installed on the computer where I want to connect.
Comentário deixado em 11/20/2018
Courtenay

This software has been very useful to me since it came to market, especially for me, its main function of sharing and controlling desktops remotely, for example, on a personal level to obtain information from my personal computer and manage my LANs. In the same way, one of my jobs was to be Technical Support Analyst Level 1, and one of the applications of this software was to corroborate the tests of the clients that in some other way have already been confused and not that they do not have a good knowledge of the networks. telecommunications. As an IT analyst, he helps me in the remote work with servers, as well as in the transfer of files from PC to PC and to be able to resolve configuration errors and other incidents of the equipment without having to go to the site.

Among the main disadvantages, I mean not being able to use the application without Internet connection, although it is a purely interactive software, I should try to eliminate that feature because almost always, for example, in my country Venezuela, the Internet tends to have connection problems And they should extend the limit of computers for a session, even if it's just about controlling a single desktop, you can try to resolve many incidents at the same time, for example, for an IT staff and you should have several computers when in some very limited companies .
Comentário deixado em 11/13/2018
Jemmie Kuliga

Team viewer has saved me both time and money. I have helped both my friends and families. Team viewer is easy to use and reliable for remote desk connections.

Teamviewer has helped me to remotely access any computer and assist friends. The VPN makes it possible to network through cloud and share network services. I use it for conferencing and remote presentation since I'm not always in the office. It helps me save time and traveling cost. You can access your computer and files easily from your mobile device. I also love the feature set available when you are logged in. Changing screen resolution and chats are helpful items.

I do not like the fact that I can't access my computer or server in privacy. If there is someone at my desk will see what I'm doing. You cannot hide your actions. It requires a very good internet connectivity when sharing screen and operating it remotely.
Comentário deixado em 11/07/2018
Dylana

This is my favorite remote control application. I thoroughly enjoy using it and have for many years. We use it for remote support at work and i use it at home too for my personal systems. It is robust and complete. You cannot go wrong with a purchase of teamviewer for your business.

This Remote control application works for just about every situation. They have a client for Linux, Mac, Android and Windows both persistent and single use versions. I have not met a crazy NAT setup yet that it can't get through and it has all the bells and whistles like file transfer, audio conferencing and chat. This software is the best remote support software you can get in my opinion and i have tried a lot of them out there.

The only con i have is that when installed in persistent mode and left at the lowest security setting for spontaneous connections i have known of people that have been hacked via brute force connection methods. This can be mitigated by only enabling spontaneous connection mode when you need it or setting it to the maximum security settings which generate a long complex password for spontaneous access.
Comentário deixado em 10/31/2018
Kira

overall Team viewer such a great experience for me for 2 years now and more, I use it every single day, it's my daily companion, saving my company money and time

Team viewer is a life, as for my own tasks I do Tech support, so any issue my customers are facing, I should be able to remote in easily without face-to-face assistance, and check their issue and open more than one session to track the issue, on the same time, I might need to transfer a file ,so Teamviewer would allow me to do so ,and that a very good feature, I love being able to set my password instead of it getting changed each time If I want that will allow me to remote access to my own computer at work while am home if there something urgent needs to be check ...

the only thing that I am having an issue with here is when I reboot one of the computers and gets the session back while having others seasons already open, I get confused which is which
Comentário deixado em 10/23/2018
Fahland

I am very happy with my experience with the software and very recently I used their android app and my experience was just vow!!!!!

My personal experience with TeamViewer is just amazing.

Only con I faced so far is that something sharing screen and operating it remotely require you to be on a very good network bandwidth.
Comentário deixado em 10/10/2018
Emera

Teamviewer's OS agnostic system is about as convenient and reliable as remote access systems come. From 'unattended access', strong (allegedly even NSA-proof) encryption (SNOWDEN leaks) and 2FA through to great bandwidth management, easy installation, wake-on-lan and file transfer functionalities, it is always my go-to tool. The free for non-commercial use is great for home use (but a tad frustrating if it detects commercial use just because you use Windows server at home).

Cost is becoming increasingly difficult to justify at work. It is disproportionately expensive against other similar tools, the justification seems to be the addition of non-essential recent additions (IT Brain etc.) which to someone who requires just simple remote access through NAT could be considered bloatware. I use the product primarily for its simplicity and convenience but if the price goes up any more I will be forced to trade convenience for a combination of other free methods. Perhaps it's time for Teamviewer Lite with access to as many endpoints but with fewer sysadmin features.
Comentário deixado em 10/09/2018
Holleran Dipinto

Teamviewer has a top notch user interface, is exceptionally reliable, & is packed full of features.

TeamViewer appears to require a little more processing power than other remote access software's and is bit more expensive. However, trading a nominal amount of processing power and paying a little extra is hardly an afterthought as TeamViewer truly is the best-in-class remote access software.
Comentário deixado em 10/09/2018
Mazur Falconio

Teamviewer has a top notch user interface, is exceptionally reliable, & is packed full of features.

TeamViewer appears to require a little more processing power than other remote access software's and is bit more expensive. However, trading a nominal amount of processing power and paying a little extra is hardly an afterthought as TeamViewer truly is the best-in-class remote access software.
Comentário deixado em 10/08/2018
Lorianna

I use TeamViewer all day, I also travel a lot so I need to access my files, even if I use cloud systems like Mega or Box, the files system from teamviewer because show me my files in the way I manage and use my computer so, it’s easy to know where it is each of my files and that grade of comfort can’t be offered by no one, that’s why I love TeamViewer, I feel in home and secure, also I use it to help anyone with their computers, I explain that they can manage the access and no one can view or control their computer if they don’t allow control and my friends and family love it, so I can help anyone from anywhere.

TeamViewer it’s easy to use, can be installed on multiple OS and allow control any computer from any part in the world, comes with free license to personal use, so you can control your home computer, office computer, etc, also offer control from mobile devices, so you can access your computer and files easy from your mobile.

Even if TeamViewer it’s easy to control and install, the process to connect to other computers it’s a little difficult sometimes, the username and assigned pass could not be changed easy from others that don’t use teamviewer frequently, could be a GREAT feature to access any computer using a QR code like Whatsapp, or make the access more easy to not tech people.
Comentário deixado em 10/08/2018
Colburn

I use TeamViewer all day, I also travel a lot so I need to access my files, even if I use cloud systems like Mega or Box, the files system from teamviewer because show me my files in the way I manage and use my computer so, it’s easy to know where it is each of my files and that grade of comfort can’t be offered by no one, that’s why I love TeamViewer, I feel in home and secure, also I use it to help anyone with their computers, I explain that they can manage the access and no one can view or control their computer if they don’t allow control and my friends and family love it, so I can help anyone from anywhere.

TeamViewer it’s easy to use, can be installed on multiple OS and allow control any computer from any part in the world, comes with free license to personal use, so you can control your home computer, office computer, etc, also offer control from mobile devices, so you can access your computer and files easy from your mobile.

Even if TeamViewer it’s easy to control and install, the process to connect to other computers it’s a little difficult sometimes, the username and assigned pass could not be changed easy from others that don’t use teamviewer frequently, could be a GREAT feature to access any computer using a QR code like Whatsapp, or make the access more easy to not tech people.
Comentário deixado em 10/08/2018
Shamus

I use TeamViewer all day, I also travel a lot so I need to access my files, even if I use cloud systems like Mega or Box, the files system from teamviewer because show me my files in the way I manage and use my computer so, it’s easy to know where it is each of my files and that grade of comfort can’t be offered by no one, that’s why I love TeamViewer, I feel in home and secure, also I use it to help anyone with their computers, I explain that they can manage the access and no one can view or control their computer if they don’t allow control and my friends and family love it, so I can help anyone from anywhere.

TeamViewer it’s easy to use, can be installed on multiple OS and allow control any computer from any part in the world, comes with free license to personal use, so you can control your home computer, office computer, etc, also offer control from mobile devices, so you can access your computer and files easy from your mobile.

Even if TeamViewer it’s easy to control and install, the process to connect to other computers it’s a little difficult sometimes, the username and assigned pass could not be changed easy from others that don’t use teamviewer frequently, could be a GREAT feature to access any computer using a QR code like Whatsapp, or make the access more easy to not tech people.
Comentário deixado em 10/07/2018
Zollie Orielley

Overall I had a great experience with teamviewer.

Teamviewer is really very easy to use. It has multiple features that you can use without paying a single penny. It has paid version also but the best part is that if you want to use it individually or for a small home based business you can opt for its free version. The best thing I like most about this software is its remote support in which you can access another system screen and can operate it with your system. Another feature that teamviewer is offering its chat system in which you can add an email id as contact and you can chat within your team without relying on the same location. Another thing is, it is also offering a mobile app, you can install it on your phone and you can use it on your phone. Apart from this, it has meetings feature, group chat feature, conferences, video calling etc. In short, it is a good software.

Everything is good in this software. But sometimes in the free version, it says that the license is expired and in that case, we can not access the system remotely.
Comentário deixado em 09/29/2018
Sanders

One business problem I am solving with teamviewer is, if I forget an important file that I need on my other computer, and I leave my other computer on, of course, I can just simply transfer that file over to my phone or another computer and not have to worry about it. I have used the personal use license to also help out a friend with software troubles and fix it without having to walk them through it and take longer than it would to just do it myself.

The thing I like most about this software is the ease of use, no matter where I'm at. If I'm stuck at some place for a while and I need to let a program run for a download or something of that sorts, I can use the Teamviewer app on my phone to access my PC with teamviewer on it, I can access other PC's with teamviewer on it from my own PC, and transfer files as well in case I need a certain file, or help someone out with a trouble they may be facing in software or on their PC in general.

The thing I liked least about teamviewer is the issue where if you have a network, you have to remember to check the remember password on this network. There have been times where I have wanted to access one of my devices and I forgot to do so, so I wasn't able to get logged into my device despite the current device and the device I was trying to access being on the same network. I do get it though, since most people use this with multiple people, however with a personal use license and an option for the network administrator, I think there should be something where they can choose if they want to allow connections for all devices on the network without a password being needed, so we can avoid the headache of a mistake that we made when setting up a new device on the network.
Comentário deixado em 09/28/2018
Gail

TeamViewer is definetely the best software for remote access, it has allowed me to help both friends and clients alike.

As someone who works at IT, and that needs to solve clients issues from time to time, TeamViewer is one of the most useful tools for remote access out there. I have been using this software for a while, and you might think I am biased because I got used to it, but I have not tried anything else that delivers with such simplicity. I started using TeamViewer to solve online gaming issues for my friends (The Free version), and for gaming in general. It does not consume much RAM and allows you to play games as you stay connected and speak to your friends, it basically allows you to multitask. It might look tricky at first, but getting connected is easy and something anyone can learn on the fly. The Toolbar is easy to use, and comes with some remote access essential trouble-shooting tools such as the Device Manager, command prompt, among other quicklinks to certain Control Panel sections. It is the most secured remote connection software, being known for having a well encrypted system and accessing someone's computer requires a set of steps in order to guarantee safety. Is available in multiple platforms, including PC, Mac, Android, iOs, among others. There is a Free version for no commercial use, and there is not much of a difference between the freeware and the business version in terms of features.

The data transfer host needs improvement. It might be annoying for free users to get the business version advertisement sometimes after finishing a session.
Comentário deixado em 09/25/2018
Downall

In my personal usage of this, it is great! I can log onto my desktop at home if I need anything or if I need to log on to anything so my family can use it. At the business end of things, I have used it in my business to talk to clients about different features and help resolve issues that they are having. It's a lot easier to log in remote to their desktop and SEE what is happening and troubleshoot it from there instead of them describing it on the phone or in an e-mail. I have also been a part of a company that uses this software every hour of every day to help with their customer support. With their complex software they are using customers love that they can log in and walk them step by step through the process. They can also record the session and send to the customer so if they have this issue again they can walk through the process. TeamViewer is my choice above any other software.

- Free for Personal Use

- A few times I have been disconnected and not able to log in right away but I can't blame TeamViewer 100%.
Comentário deixado em 09/24/2018
Baldwin

A software perfectly necessary for any company, consortium organization, and in our case, editorial project. Teamviewer is an excellent support software that considerably reduces distances and allows the establishment of a globalized work platform. In the 21st century, this globalizing element is of utmost importance because it allows to establish a fair competition between different companies and professionals seeking to expose their work and work experience. Teamviewer simply makes part of this goal a reality. Use it, you won't regret it.

Another very versatile and high performance software that allows the rapprochement between the different members of our editorial group in the diaspora, and this is possible thanks to its amazing remote access that allows our technicians in the area of computer science to be able to attend live the different editions of audio and video according to the interests and results that we look for in our editorial.

There is no better attention than attendance. Although Teamviewer helps to reduce distances only with a computer and internet connection, sometimes we are deeply limited because we need real time assistance to solve physical problems of our pc, therefore, we must wait on many occasions when the technician is unemployed and can reach our offices to address the problems of the team.
Comentário deixado em 09/24/2018
Martin

A software perfectly necessary for any company, consortium organization, and in our case, editorial project. Teamviewer is an excellent support software that considerably reduces distances and allows the establishment of a globalized work platform. In the 21st century, this globalizing element is of utmost importance because it allows to establish a fair competition between different companies and professionals seeking to expose their work and work experience. Teamviewer simply makes part of this goal a reality. Use it, you won't regret it.

Another very versatile and high performance software that allows the rapprochement between the different members of our editorial group in the diaspora, and this is possible thanks to its amazing remote access that allows our technicians in the area of computer science to be able to attend live the different editions of audio and video according to the interests and results that we look for in our editorial.

There is no better attention than attendance. Although Teamviewer helps to reduce distances only with a computer and internet connection, sometimes we are deeply limited because we need real time assistance to solve physical problems of our pc, therefore, we must wait on many occasions when the technician is unemployed and can reach our offices to address the problems of the team.
Comentário deixado em 09/15/2018
Desdamonna Weinland

We have been using TeamViewer for approximately the last 2 years.

I don't really see a downside to the program. I remember a year or two ago there were some security concerns, but a lot of this seemed to have to do with how stringent you are in how you choose to allow remote access to your computer. With the two-factor authentification and the use of security tokens, and the proper security settings on TeamViewer on my computer, I think it would be pretty darn difficult for somebody else to gain access to my computer. Just take the extra precautions even if it takes you an extra moment to login, and the peace of mind is worth it.
Comentário deixado em 09/15/2018
Gunthar Schmieder

We have been using TeamViewer for approximately the last 2 years.

I don't really see a downside to the program. I remember a year or two ago there were some security concerns, but a lot of this seemed to have to do with how stringent you are in how you choose to allow remote access to your computer. With the two-factor authentification and the use of security tokens, and the proper security settings on TeamViewer on my computer, I think it would be pretty darn difficult for somebody else to gain access to my computer. Just take the extra precautions even if it takes you an extra moment to login, and the peace of mind is worth it.
Comentário deixado em 07/12/2018
Roxine Heatherly

TeamViewer allows you to take remote control of equipment quickly, easily and efficiently using two types of communication methods. The first consists in taking remote control of a team by means of a dynamic IP and Password assigned by the same TeamViewer, thus guaranteeing a reliable and stable communication between the involved teams. This connection method is highly recommended for a temporary remote control. On the other hand, if a fixed remote control is desired on a team, TeamViewer offers a second method of connection that consists in the creation of an account on the page of this tool, allowing to establish communication with the desired equipment through the login of the user's account With this second method of connection, a fast and practical remote control over equipment that is used constantly is guaranteed.

TeamViewer communication between teams is unstable in case of using the communication method with IP and Dynamic Password, because if communication with the Internet is lost, another password will be created automatically, blocking the previous connection.
Comentário deixado em 06/23/2018
Tichonn Delagrange

I love the functionality and features that TeamViewer offers. I have installed it on different family member's computers so I can remote in and offer them assistance whenever necessary. I can see when their computer is on or off. I can log in when they aren't using it and perform maintenance when necessary.

I don't like that I can't remote into a computer behind the scenes. If I am at work and I remote into my home computer, anyone sitting at my desk will see what I am doing. There is no way to hide my actions or work behind a locked screen. I really want the ability to do that when the case calls for it.
Comentário deixado em 06/23/2018
Sheldon Goolsby

I love the functionality and features that TeamViewer offers. I have installed it on different family member's computers so I can remote in and offer them assistance whenever necessary. I can see when their computer is on or off. I can log in when they aren't using it and perform maintenance when necessary.

I don't like that I can't remote into a computer behind the scenes. If I am at work and I remote into my home computer, anyone sitting at my desk will see what I am doing. There is no way to hide my actions or work behind a locked screen. I really want the ability to do that when the case calls for it.
Comentário deixado em 05/25/2018
Torrlow

I am able to administer all of my devices from wherever in the world I am and make sure that they are all doing what they need to. I am also able to help my family and friends with any issues they have on their computers by simply logging into their machine from TeamViewer. This programme has changed the way that I think about computers and their use. Two of my computers, a MacBook and a Linux box, used as media centers, almost never have to be accessed through their physical hardware as I use TeamViewer to do all the administration. I love this programme!

The software enables me to access and control multiple devices from a central single unit, whether I am close by, or in a different city. The setup of this software is completely seamless and I have instructed others, notable my 80 year-old grandfather, in the installation of it over the phone without a hassle.

The fact that the software is not forward-compatible (I know, how could the old version know how to work with a new version). This makes it really difficult for myself who uses an enterprise version of TeamViewer 12 on my work computer, but if I need to connect to my personal devices at home for non-work purposes, it will not connect as they are running TeamViewer 13, and I am not licensed to use this on my work computer.
Comentário deixado em 03/31/2018
Prentice

I've used TeamViewer to remotely access both my own computer when I'm away and an office computer when I'm at home. I worked for a sole practitioner lawyer part-time for many years and he would get very frustrated when he couldn't figure something out on his computer, so I'd get a phone call or message, and I'd dial into his computer to fix the problem remotely. Sometimes in the evening he would leave work for me to remotely access up on his computer, and his computer on and not in standby mode, and I would log in and be able to work overnight on the things he'd left me during the day. I could also dial in and see whether he was playing Solitaire on his computer or actually working, as he could be easily distracted. There's file sharing and conferencing ability. And something else that was helpful - I could dial into my home computer and access the camera and see what was going on when I wasn't there. This was very helpful for me in discovering which roommate was stealing from me! The application has to be installed on both computers, so it's not like you use this program to hack other people's computers or anything like that. And there are settings permission controls on the accessed side which allows you to set up whether permission needs to be obtained for each access or if you have full authority. Very versatile and there's probably a lot more I could be doing with it, if I really thought about it, but it's great app and very useful for remote workers.

Actually, I can't really say anything negative about it. It does what it's supposed to do, and as I mention above, helpful in unexpected ways as well.
Comentário deixado em 03/30/2018
Perlman

We have managed to help many of our internal clients in a fast and effective way.

I like that it works on any OS platform. I've proven that it works very well from your iOS APP with desktop computers, to provide good support. I've noticed that in that use, it does not consume a lot of mobile data and does not demand large amounts of mobile resources. In the desktop application, I like that it is very easy to use, it is easy to explain to the remote user that he should only open the application and indicate the ID and Password, after a few sessions, when the user asks for help, he already has it open and knows the data that we will ask. I like that I can place a personalized password to the teams which allows me to open the sessions remotely without intervention.

I have noticed that in the free version, when I connect to computers that are managed and I need to type the user and password of the administrator, the user appears, but to the one who is remotely, no. This makes it difficult to install applications, since you have to use a different procedure to install the applications. In the Windows version, the installation process should be very simple, as well as the option to indicate to the user that it is only a question of taking remote control and not of an installation that requires special permits. The internal chat must be more intuitive.
Comentário deixado em 01/27/2018
Polloch Marsteller

The benefits of using Teamviewer is the security, ability to download Teamviewer across all platforms, the speed and reliability, easy of use, its free, and more importantly its one of the best remote desktop connections out there in the market. Teamviewer always make improvements in the product such as updates to fix any issues that come up. I recommend other users to use Teamviewer.

Teamviewer is one of the best remote desktop connections i have used for my company; One of the positive side is that its free!!, using the free version to connect to idle workstations to monitor system processes; Secondly, the security, have a token to login in to to a remote pc and be able to transfer file securely between two workstations; Third, to be able to make notes for clients when audio is at the best, i can open an application such as Notepad, and type some notes for the clients of what steps i am going to follow;Fourth, Teamviewer is accessible across all platforms such as a mobile version, windows, mac, linux and etc. In the mobile version, Teamviewer is very easy to navigate the mouse using my finger.

One of the downside is, the support i think Teamviewer's support is at the best since the customer reps lack the knowledge to the product. I wish they better trained thier ppl about the product and the common issues that come up using Teamviewer
Comentário deixado em 01/27/2018
Greenwell

The benefits of using Teamviewer is the security, ability to download Teamviewer across all platforms, the speed and reliability, easy of use, its free, and more importantly its one of the best remote desktop connections out there in the market. Teamviewer always make improvements in the product such as updates to fix any issues that come up. I recommend other users to use Teamviewer.

Teamviewer is one of the best remote desktop connections i have used for my company; One of the positive side is that its free!!, using the free version to connect to idle workstations to monitor system processes; Secondly, the security, have a token to login in to to a remote pc and be able to transfer file securely between two workstations; Third, to be able to make notes for clients when audio is at the best, i can open an application such as Notepad, and type some notes for the clients of what steps i am going to follow;Fourth, Teamviewer is accessible across all platforms such as a mobile version, windows, mac, linux and etc. In the mobile version, Teamviewer is very easy to navigate the mouse using my finger.

One of the downside is, the support i think Teamviewer's support is at the best since the customer reps lack the knowledge to the product. I wish they better trained thier ppl about the product and the common issues that come up using Teamviewer
Comentário deixado em 12/31/2017
MacIlroy

This software has benefited me a lot because I have managed to maintain a remote connection with all the employees of my company and in this way share necessary information for all of them, I have also been able to make several conferences with many owners of companies abroad, and thus be able to perform contracts and agreements without having to move from my place of work

What I like about TeamViewer is the great speed it has when making the remote access connection, the quality of the video it has is quite interesting and has a nice color quality that greatly improves the customer's view, speed with which the shared video works, it is quite good because it does not matter if you own a computer with low resources, in the same way the program will go smoothly and with excellent quality. I really like the interface that this program has, since it is compact, organizes all its characteristics and factors very well and organizes the remote connection and conferences very well.

TeamViewer is a pretty good software that gives the best quality and speed of video to its clients, but nevertheless, it has neglected the area of file transfer, remote access is characterized by communication, remote management and successful transfer of the files, and since they have made a lot of dedication to the remote connection, they have neglected the transfer of files without knowing that this factor is the most important of all because it facilitates in an excellent way the sending of information through a shared network, if TeamViewer It makes a considerable amount of improvements to this factor, this software would be the best in remote access.
Comentário deixado em 08/08/2017
Otte Kalmanson

Remote access saves a tremendous amount of time driving from place to place, plus I can connect with people out of my general area, out of state, or even out of country and it is like we are all right in the room!

I love that I can even use the phone app to control my computer. I can access my files from anywhere and not have to move them from computer to computer. Plus, I update it in one place and the changes are there. No more multiple versions of the same file. I also use the remote control feature a lot to show end users how to perform specific tasks when I introduce new procedures or documents. It is far and above better than trying to verbally walk someone through something and both users operating blind. It has expedited tasks tenfold which frees me up to do other things. The meeting feature has become one of my newest to test and so far I have had positive responses all the way around!

Sometimes when I am using my mobile device I can experience a lag but it is hard to determine if that is because of TeamViewer or may be a connection issue. Otherwise, I don't really have a con, so to speak.

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