Categorie:
Software de relatório de despesas /
Travel Management Software /
Rydoo Reveja
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Rydoo is a leading business travel and expense solution that automates and streamlines processes for high-growth companies and enterprises.
Good user interface, that is abut it. I wish I could have more positive things to say but I don't.
extremely poor back office interface. Highly inefficient for companies with different entities (in different countries), different clients and different client projects. The Exact Online interface is without a doubt the worst developed interface that exists. The development team and QA department absolutely messed this up real good. by Xpenditure on 13/11/2017 We would like to apologize for your negative experience with Xpenditure. I believe our customer success team already reached out to you to solve any issues you had. Hope this will give you a better experience with us and that we will help you save your company and team time.
Very easy to manage expenses of the Team (6 members)
I only can approve expenses of the team on the website an App would be finde also to change the paramter to approver.
Customer support is excellent. I like how it integrates with your banking account, if you choose to link them, which helps in not having to type in different expenses. I REALLY LIKE, if you have recurring expenses every month, there's a check box (recurring expense) that you can check, and on the day of the month that expense is due, everything is already setup for you in a todo list and you can just add your receipt. I also travel overseas for business and I love that if I purchase something overseas from any country, you don't have to worry about the conversion rates, etc. All you do is put in the price of your purchase in the currency box, there's a dropdown menu for countries around the world. Let's say you're in Europe, you pull up their currency and it will automatically change the currency into American Dollars for your expense reports. (Great feature). If you're like me I like to take a few minutes a day to take care of my expenses, so that they don't pile up, so with the mobile app when you're out and about you can add your expenses, or take a few minutes when you're in front of your computer. You can add your receipts from your computer, webcam, or send receipts via email and your information will be in it's proper places. You can also track mileage, track time and create a trip and have an expense report for a specific trip as well. All great features.
Sometimes the mobile app doesn't get all of the information and then I'll go on the computer to adjust the information.
Fácil de usar
In the app you manually have to turn off Reimburse every time you click a picture. (I could be wrong)
The one feature I've used is awesome so anything else is a plus
Can't say I dislike anything
Software stil has occasional hiccups. Sometimes it seems to pick and change currencies at random and the mobile app does freeze occasionally. But I've also noticed significant improvements over the last 6 months so I'm confident this is being worked on.
The mobile app has some gliches from time to time so we have to re download the app. I would like an easier way to attach multiple pages for a receipt.
Immediate uploading of photographed receipts.
Doesn't always read the receipt correctly.
The mobile app is excellent for scanning and uploading receipts!
If you are connected to your hotspot scanning and uploading receipts does not work. You have to disconnect to get the app to work as it should.
Rydoo is a great software for managing for expense management.
At the moment it's difficult to find something wrong with the software as we are not using it for a long time. So far, so cool.
Nothing to dislike about this software/ app.
photo upload receipts.. so far
seems to be a bit sluggish when "processing" although, i am still getting to know the program
Sometimes it does not auto read the receipt . Also, if the pic is taken in low light it doesn't recognize it. It also reads the first line as the business name - sometimes that's not the case.
The App is extremely easy to use. If you can use an App, you can easily migrate to using this software. The travel features are a great upgrade.
File maintenance is cumbersome for users with accounting and controller privileges. You can contact Support but you really should be able to do on your own.
The only negative thing I can think of is that the software can run slow at times. Especially concerning the process of taking pics of receipts.
Economia de tempo
Some date enter in the Phone disappear (countries). Country list on Phone is not user friendly (need long scroll down)
Easy to input data. The camera option is a lifesaver. Also easy to transfer things like PDF bills and receipts into the program. The scanning is MOSTLY accurate though not always. You need to review each and every transaction for accuracy.
The website, where you really need to do most of the heavy lifting, is NOT an obvious interface. You need to hunt around for things you want to do. For instance, it took me awhile to find the interface with QuickBooks online. Things are buried, and you need to hunt for them.
seems easy to use until it doesn't work
loses invoices
fast and flexible, clear overview. Good explanation of what to do, in a good time you load your expense notes and get it in the system
Usability, accessibility where ever you are, not having to log date/store/etc. manually
making it easier to save a project heading
That it reads the receipt and can "intelligently" determine merchant, amount, etc. from a picture taken with my phone. I think I'm really going to love using it!
I haven't done much yet with the reports and such - but a tutorial giving pointers would be helpful in getting started and setting up my system preferences (maybe I missed it??? and it already exists?) I do like having Help Chat available!
facilidade de utilização
Nenhum
Simple and comprehensive
Aporoval set up not so Simple
How easy it is to import, categorize, and edit information. I like that I can track all kinds of expenses as well as reimbursable expenses.
Loading a bulk of expenses takes a bit of time, especially when you must click on each one to edit. My only other complaint is about the iPhone app. I wish the taking a photo of the receipt, it would crop out the surrounding area and make it look like a scan like scanner apps do. by Xpenditure on 22/08/2016 Hi Derek, Thank you for your valuable feedback. I'm happy to announce that we're working on a new mobile application containing 'the scanning & cropping feature' you described in your review (along with some other cool improvements). The good news is that you already can subscribe for the beta version here: http://beta.xpenditure.com/. Don't hesitate to contact us if you have other remarks or questions!
It's hard to say since this product is nearly perfect, but if i had to pick one downside I would say that the mobile app has some limited functionality.
I love that I can snap a picture of my receipt and open my phone to submit my receipt/ reimbursement request immediately. It's nice to be able to report the spend in the moment so I don't have to worry about keeping the receipt and turning it in when I get back to the office.
The mobile app SUCKS. It takes so long to load and then the screen will freeze as you type, so you have to type one letter at a time and wait for it to load. That doesn't sound too bad but I promise you when you actually have to sit and wait for every single letter you type to pull up into the comment box it can make your blood boil.
Layout, instant customer support by chat, reporting format, reliable
Data is less editable then I would like to see, i.e. data should be able to be extracted as Excel file for instance.
The ease of taking pictures of receipts and not having to worry about hanging on to them.
Just the green screen that jumps around on the receipt when trying to take the picture. Makes it take longer than before.
User interface is likely the cleanest and most intuitive of all the systems I've looked at.
Its an expense tracking app, but bank links import everything including payments meaning you have a lot of editing to do after the fact.
its mobile application is usually somewhat slow and complicated, it also lacks some features that its web version has, for me it is not so bad it is acceptable it is possible to get something useful I hope it will improve
This used to work great. It uploaded emails and camera shots without issue. Made doing a expense report a piece of cake. I had my entire sales team using it. It's been a steep downhill ride for the last six months. Our entire company is changing, most likely to Concur.
Will no longer upload emailed receipts. Camera uploads are slow and often are duplicated. The software has a tendency to take the amount before tip, which makes it worse than useful. You have to check every receipt to make sure it uploads correctly.
What made the experience exceptionally bad, was that their cancellation procedure easily tricks you to to put the account into a "read-only" mode, instead of deleting it all together. Even though you get a confirmation on the screen, they don't send the confirmation by email, and will charge additional amount for the "read-only" mode. This charge is not described in a contract or terms and conditions.
It was difficult to operate for both the staff and the administration. by Rydoo on 22/07/2019 Hey Jeanette,Thank you for submitting your review about Rydoo. We're sorry to hear about your experience. As an evolving company, we are constantly working on bettering our system to create the best possible user experience for our clients. We have taken your review into consideration and have forwarded it to the the respective department. It should be noted that Rydoo has never been affiliated with Zenefits. Previously, our name was Xpenditure and we merged with iAlbatros to form the Rydoo of today :) Again, thank you for your submission. Have a fantastic day!Kind regards,
Costing is slightly on the higher side.
sometimes the modifications done on app does not synchronize to desktop. also sometimes it becomes sluggish. Overall it is a great software.
rydoo has brought us a new version of its already renamed App. rydoo is an excellent video calling application made exclusively for partners and companies, has a very modern and functional interface, and also has a great sound quality.
It has a single small error that we must emphasize, such as the fact that sometimes the signal is distorted a bit, but that also depends on the frequency of the signal, what we mean is that when making a call it is a little unstable.
Sometimes I have faced issues while using this on my phone as an app. Might be the next updates would resolve this.
My only concern is sometimes the software tends to lag and takes slower than usual. This is a pet peeve especially when you have multiple receipts. I hope they fix this problem.
Our organization was looking to go paperless as much as possible. We were suffering from a lot of paperwork in this department while handling all business travel related documents/receipts. We had been researching many solutions that are available on the market but the most flexible one was Xpenditure. One of the best things was implementing this product. We had a great experience to work closely together with the Xpenditure team in order to align the product with our business needs. We were very impressed and highly appreciated that they always listen to what the needs are of the customer. If they can not come up with a solution immediately they will take the point with them and come back.
The software is very easy to use and has the functionality required for a very small business to keep track of expenses
It can occasionally take a while for larger reports to get uploaded in comparison to other accounting softwares.
ease of use from phone to photo receipts
Too many receipts bogs down the system. I photo-entered receipts yesterday from a week of travel and the app is still trying to upload them. I am worried that it won't work and I will have to do it all over again.
ease of use and perfect reports for the accountancy
Only a few details: pictures of notes are always rotated 90° when I take them. But it's extremely easy to rotate them back
Easy to use. Decent mobile app, better web front-end.
Initially, it took time to figure out where the categories / accounts were hiding. It would be nice to have a default currency setup. Sometimes, the application assumes I'm using a different currency, other than US dollar. Instead of asking me to verify something each time, it should just default to US dollar. by Xpenditure on 13/02/2017 Thank you for your review Alex! It's possible to set your default currency in your personal settings.
Ease of managing receipts
After updating my phone it seems a little slower to start up
easy to work, posssibility to have groups and proyects.
some times it is a bit slow to load the pictures into the system.
- scanning service with great OCR
- interface a bit slow sometimes (probably because of growth -- invest in servers :-) )
easy to use . Don't have to keep paper receipts anymore
A lot of functions included - good for a small business
At some parts a bit complicated
Real time entering expenses during a trip.
Exchange rate not always accurate. Requires follow up.
SImple to use, quick, automatic scanning and dropbox support makes it a breeze (just add PDF to dropbox folder and it automatically extracts all the information!)
New app crashes alot but likley this will be sorted with updates (the support team assures me)
-PDF reporting with pictures
-It does take a while for the pictures to load...not too long...but in the inpatient world of today it does take some time.
everything I scan is recognised
* Occasionally it stops syncing, or starts to give an error when uploading and I need to reinstall * Its impossible to add a new category from the Android app * the overall app interaction is a bit clunky - would benefit from a good UX designer review: - target areas for major actions are small (e..g 'add' button) - asked same questions repeatedly (e.g. to use camera)
Very customization, supports multi platforms,
Little more detail on help screens. by Xpenditure on 06/09/2016 Hi Kevin, Thank you for your feedback. Great to hear that your experience with Xpenditure is positive. Kind regards
Ease of use and simple integration
sometimes it interprets things as the wrong currency
It is a great tool for expenses. Its easy to use and nice design. All features work perfectly - the receipt reader, all the possibilities offered to tailor it to your wishes and demands.
This is not a "Cons" message, but perhaps a message for Xpenditure: I would like to be able to manage more things with my admin account - like changing receipts, cropping, and also be able to choose among QuickBooks clients and Classes what is shown and what not - we do not use all Projects or Clients for expenses and they just make a mess. Otherwise, I would change only the functionality of trips - we have people travel from all over the world on the same trip and its impossible to track it if all of them have to create their own, although the same trip. What I did to solve this problem is, I used Custom fields and there is a great option of linking a value to a Project. Value is a trip and it is linked to a Project. When you choose a project while entering a receipt, the trips filter immediately to show only the ones, linked to this project. It's almost perfect. So now all employees that travel choose that and I can filter the totals. I don't understand why can't you just take this option and put on trips. The unfortunate thing is that we now (for this reason) don't use "Trips" option at all, although it has all these great fields. by Xpenditure on 22/08/2016 Hi Spela, Thank you for your valuable feedback. We're aware of the issues you correctly pointed out and wanted to let you know that we are constantly improving our product and eliminating these small handicaps. And in the meantime our customer support team is happy to guide you through the 'trip feature' ;)
I love it because make everything is easy and automatic data recognition is fantastic
Dashboard can be better, navigation sometimes is strang and labels sometime not clear . UX can be fixed, you need an UX test. Create a a report is not clear, integration with debitoor is has some problems in control panel.
Really easy to use. Even our most senior partners learned to report their expenses after a short tutorial. It's really intuitive. Costumer support is also great.
It's a little bit expensive, but it's worth it. Free software doesn't work well with teams.
Ease of use and set up was relatively easy compared to other accounting programs I've used before. For such a small business, we needed something simple and this seems to suit our needs exceptionally well.
Setting up the GST component for Australian businesses and not having an Australian ABN in the set up. The wording in particular is confusing when trying to set it up in Aus. It is set up to show 10% but if you are only putting in partial GST you have to remove the GST and select something different because the program wont allow you to adjust the amount.
It is very easy to use. I was able to add one of our employees and with very little instruction they were able to upload and submit expenses.
One feature that would be nice to have is the ability to edit transactions from within a trip. I am still struggling to figure out the per diems but I am sure that will come with time.
I love being able to upload the pictures of receipts so easily. I tried several programs and found this one worked the best for me. It was much user-friendly than the others.
I'm still learning how to do it and I can't seem to figure out how to export a report with out like 50 fields. Wish I could choose which fields to export to save time when I get the report downloaded.
Now we not have to keep piles of expense receipts for future references.
As I mentioned in the review section, the customer support is phenomenal. In my trial period, I was treated like a customer that had already been with the company for a while. That's very attractive to potential customers. Also the ease of use, the mobile apps they have, so you can report your expenses on the go. If you need different types of expense reports, such as I do, they can accommodate that with no problems. Also, in traveling around the world they have a dropdown box for the different types of currency that you're using in a particular company. The pricing is very reasonable and you get a lot of bang for your bucks. Whether you're a big company or a self-employed person, it doesn't matter, they can accommodate your needs. I would say that they're a company that definitely over delivers but is very unassuming. I'd never heard of them until I did a search. I read a little bit about them, while I was checking out other companies, and Xpenditure won! Xpenditure treats people the way they want to be treated!
At this point, I'm in my third month and I currently don't have any complaints. If I need any help, I contact customer support and they help me. No cons!
FÁCIL DE USAR
Would like to be able to add an expense category as I am entering my expense instead of having to go back out to create one...but not that big of a deal..just a nice to have
Accurate, efficient, simple, sales taxes easy to add, reports seem great
Support area of the website is kinda lame. Parts of it require you to log in but it doesn't recognize your password.