As a leader in the mortgage space, we handle thousands of documents a month as well as invoices. Everything was processed and handled manually, causing dozens of hours of work every week, errors and delayed approvals and payments, all leading to additional expenses. Trying to find documents for audits was a tedious, costly process and storing documents in file cabinets exposes our organization to theft and loss.

Workflow and rules capabilities are wonderful. filing and retrieval of documents is very fast, overall product is very flexible.

Sometimes it's more complicated than it needs to be to build a workflow. The need to download some files in order to view them is bothersome.

The feature that I like the most about the softwareis its ability to help us organize our documents

The reason that I have a certain dislike towards the software is because it's not super easy to use and could use some more online tutorials by DocStar on 06/09/2017 Thanks for your review Dillon! We have a number of training resources available to you. I will be reaching out to you to get your email address to Salesforce to make sure you receive our regular customer emails and providing web addresses so you can access our training portals.

We use to manage our AP processing, HR Documents, proposal review process and as an electronic archive for all of our internal documents as well as all customer related transnational documents.

The Docstar software makes it easy to get my hands on any historical document related to any of our customers very quickly. And, we use the workflow feature to initiate quote and proposal reviews as well as sending the proposals electronically to customers for their e-signature and receiving them back into the system automatically after signature.

We have no issues with the software and everyone inside our firm uses it on a daily basis.

great product - We have created several fillable PDF's that can be routed accordingly. Also uploaded all paper medical records making room for more offices

Easy to use - able to upload several documents and arrange as needed. All Medical Records/personnel files can be stored electronically instead of paper

No cons, we were abnle to easily scan documentes into the system and rename and process them without dificulty

The thing that has made DocStar helpful at all has been the fact that our accounting team created detailed tutorials for staff use. The program crashes often and seems to randomly lose documents all the time, and its user interface isn't the friendliest.

DocStar is good for those who don't work with expense reports often as it is very baseline as far as advancements go.

DocStar doesn't offer a whole lot in terms of user-friendliness and accommodation. It feels clunky to use and it's very easy to get lost/lose your entire work if you're not careful.

Easy to use; If you have a problem you can chat online with customer service. I like that the best. It is quick and they can log into your system and see exactly what needs to be done. by docSTAR on 09/02/2017 Thank you so much for the kind words Tina! Our support team loves chatting with our customers and helping them with their product questions! I'm glad you find the solution easy to use too. Be sure to check out our Micro Lessons on CareCentral. Dawn DiLorenzo

Our company has been using Docstar for filing of documents for a few years now, we love it, no more having multiple filing cabinets throughout, now we scan the documents, file them and can retrieve them at any time. Love this product......

Ease of use, ability to access our database for filing, multifunctional

haven't found anything we don't like about this software by docSTAR on 15/02/2017 We are so happy to hear that you LOVE docSTAR eclipse! Be sure to check out our eForms product and AP Automation solution! Dawn DiLorenzo

Just overall helpful in the loan department. Instead of having to get up and go to the file room, i can easily pull up my docs while sitting at my desk and talking with a customer.

User friendly and so helpful to get to our documents easier than pulling files.

I really do not have any complaints on doc star.

I use it everyday and it looks complicated but it is really east

Pretty easy to use and upload copies of checks and to file when done. Everything is user friendly! I

You can’t use caps to find the clients. You have to be careful not to put the amount where the check number is

Very happy overall and would purchase it again if needed.

II used DocStar in my last job. I found it very user friendly and easy to set up. I looked at several different programs at the time and very glad I choose DocStar.

Nothing about the product. I did think the price was a little high. Would have liked it being a little lower

our documents were a complete mess. We'd tried keeping lots of folders and that sort of thing but it never worked out. Just kept getting too convoluted and no one could ever find what they were looking for. This really helped fix that!

feels kind of expensive for what it is, but for us it has proved worth it. If you're a small company probably not for you.

We use the workflow function in more than a few area and it makes our approval and processing of AP much smoother. Also have a few automated OCR feeds that make pulling key words from documents easy on users.

Need a mobile app or dynamic website to allow easier review and approval by users out of office. Also ability to easily take picture and scan and upload from phone is missing. It's not usable for our team when out of office. by DocStar on 31/10/2017 Thank you for your review! We are so glad that your AP processing is running smoother and that DocStar AP Automation making easier work for your team! Our sales team has reached out to you regarding your desire to have mobile approvals and uploads and they are currently processing new licenses and scheduling training for you for that functionality! Please contact our sales or support line for any further product needs.Best, Dawn DiLorenzo

Data entry automation for AP and AR, matching, routing of Invoices and sales orders and ease of finding documents. Version control comes standard and integrates very nicely with MS Office

Base system comes with lots of standard features such as records management document workflow, zone ocr, content searching, approval routing and audit trail. The product is browser based so can support Apple/ios environments and be easily placed on premise or in the cloud. Support for multiple companies, TWAIn or ISIS scanning. Batch importing thru email, hot folder, xml or csv comes free. Full MS Office integration and virtual print driver come free. Lots of great options at an affordable price point

Looking forward to new rebranding in the 7.16 version , not a fan of the old logo and color pallet by DocStar on 25/08/2017 Thank you for the review Brent! I'm glad you like our new branding and I'll be sure to let the Product team know you're on the lookout for it in the product!

I use Eclipse almost daily in our loan department. It is a awesome way to scan all our client info. This is a great tool for us in our department to not have to go into our actual file room every time we have an issue. It is also great when our auditors to come in and evaluate us, The only thing I ever seem to have an issue with is moving something or emailing a document. Other than that this a great tool to have.

The easy access to our customer files.

Often have problems trying to move or email a document. by docSTAR on 08/02/2017 Thank you so much for the review Kelly! We are happy to hear that eclipse is helping your team achieve greater productivity and efficiency. Feel free to reach out to support if you continue to have issues moving or emailing a document. There may be a simple fix for that! If not, you can always submit a Betterizer and our product team will review and prioritize when improving the solution. You can reach support at 1.866.243.2240. Also check out our Micro Lessons on CareCentral - the answer may be there. Dawn DiLorenzo

We have had nothing but EXCELLENT results and service with DocStar. We have realized a positive ROI by automating our payables processes - much lower time to process invoices PLUS we have avoided thousands of dollars in late fees. Most importantly, DocStar's customer service has been TOP NOTCH...although to be fair, we hardly ever have to call them since the solution is so stable. I would HIGHLY recommend DocStar to any company looking to automate their AP process...you will not be disappointed!!

VERY easy to use, great workflow functionality, stable platform with almost zero crashes or errors, all at a great price

NONE - there is nothing about the product that we do not like. by docSTAR on 02/12/2016 Thanks for the kind review! We work very hard to provide our customers with a WOW experience and are excited that you are finding a high return on investment from automating your business processes with docSTAR eclipse.

Before our company transitioned to docSTAR Eclipse my office was wall to wall dark filing cabinets crammed full of personnel files. They were overwhelming and more importantly even though locked, not fully secure. With docSTAR Eclispe mountains of paper are a dark memory. Security and confidentiality are top priorities. Past and present employee information is always at your fingertips! Fingertips that no longer have to deal with constant paper cuts!

The ease of use. With just a little training I was able to fully use the software. It's very intuitive. by docSTAR on 18/11/2016 Thank you for your review Kristin and we are so happy to hear that you are seeing the value and return on investment your investment in eclipse!