Resource Guru is a great resource scheduling application for a simple use cases. It does what it promises perfectly. The UI is very friendly and pleasant - make for a great user experience. I used it to track the tasks for my team for almost a year. I would have kept using it but the company mandated a different tracking system and I had to abandon it. I like that Resource Guru'a focus on their product and customer service. I also appreciated the slow introduction of new features. Overall, very pleasant and satisfactory experience with a great application.

- Fácil de usar

- Lack of features. The application does the simple scheduling\tracking perfectly though.

Simples e direto de usar

Excellent for team planning; many colleagues can be grouped according to location or role so as to facilitate easy sight of teams on projects as well as how the projects are scheduled throughout a given period of time

Nothing at this stage is irksome; all aspects are use friendly

It has make resourcing scheduling so much easier. Staff knows what they are supposed to be working on and managers can plan properly resources and understand conflicts or overtime required to complete projects on time.

It is a very easy tool to schedule resources. you can extend tasks across weeks, split tasks, duplicate tasks across different team members. It is visual and easy to use. It allow us to understand who is working on what projects.

the Zoom -+ button will only show present week or next 6 weeks. It would be good if you can select how many weeks you want to see, between 1-6 weeks to visualise on the Schedule tab. sometimes when adding many tasks on a day for one resource, you create overtime unnecessarily it would be good to have a button/option to distribute same amount of time to all the tasks for a day, taking the amount of hours the resource works a day.

Great ! Very easy to use.

Makes our scheduling process a lot more streamlined as we were previously using a spreadsheet for our gang availability previously. It also now means that our Operations Team also have visability & can book dates in directly while they are on site with customers

Não há nada que eu não goste neste software.

As mentioned I have implement RG to both my previous and current working places. Its easy and simple, no complications, not clumpy.

Easy to use, simple for all team members. Looks visibly pleasing. I have implemented Resource Guru to my previous and current working places. Very good value for money.

Needs to have an action for users to click once they have completed the task. I have been waiting for this for a few years now. Still not very mobile friendly.

How easy and intuitive it is to use, makes planning and reporting of daily tasks very simple.

Availability scheduling is in 30 minute increments, which makes it tricky for adjusting. The option for a custom setting (perhaps to account for 15 minute intervals or custom) would be helpful, though I appreciate this may be difficult! by Resource Guru on 13/11/2019 Hi Tom - thanks for the positive review. Just FYI if you want to add increments other than 30 minutes, you can do this but you just need to type in the values. Hope that helps :)

Good software and with a few tweaks/improvements it would be great but works out to be too expensive for large groups of resources.

Really easy to use and makes all resource planning very visible. Highlights the problem areas and upcoming projects really well

It turned out to be far too expensive for a fairly small company to justify. There was limited functionality around moving/altering/copying lines and resources input although the team are looking into this. The colours are limited for the lines also, which may seem like a small thing but the colours help to show visually what is planned. It would also be handy to be able to zoom in and out more to see full years as well as weeks.

Overall it's been a great experience and helped me and my team better operate our day-to-day tasks and ability to manage our staff and projects.

Ease of use - loved the beta version and very happy that is now the standard. Easy to update multiple days on the fly and saves as you go.

Only thing I can say is I wish there was a better way to export reports from the software, possibly export into excel where I can print out the relevant information. by Resource Guru on 20/12/2019 Thanks Matt - Did you realise you can download reports as an excel file. https://help.resourceguruapp.com/en/articles/2942087-using-the-downloaded-reports Hope that makes your life easier :)Cheers, Percy

With many staff members doing field work, Resource Guru helps greatly with schedule planning and tracking where staff are at any given time.

This software is easy to learn and use. We can see the availability of resources at a glance, and it's simple to make any edits to current entries as needed. The option to add personal photos for resources is fun to use and adds a bit of personalization to each resource.

When choosing a date to enter information, we need to scroll over the calendar instead of clicking, because clicking on dates will automatically trigger a window for entering new information.

It has helped the business tremendously by keeping everyone on track as to what they are doing everyday as well as being able to see what is going on in the future, whether it is the next week, month year, etc. Also what has been previously done.

It helps to keep track of what you are doing everyday as well as being able to see everyone else's schedule.

Do not like the fact a user can delete previous appointments, such as prior week, month, year, etc.

A vast improvement to the spreadsheet our organization used to use to schedule employees

User interface very easy to use, filtering options (for example showing only people, resources or any combination desired) very helpful, great way to see your whole team's at-a-glance schedule

external calendar (ie Outlook) integration could be improved. Booking holiday for multiple people/resources at once very easy, wish that functionality could be extended to non-holiday bookings

Any questions I had were answered clearly and quickly. They are very accommodating and the tool has improved over the last 6 months as well. It has helped us streamline utilization and project assignments.

I love how easy it is to see a view of availability across multiple team members at the same time. I love the ability to color coordinate projects for an easy view of some major projects across multiple team members. Also easy to allow others permission to log in and see their utilization as well.

I have to manually enter in recurring meetings. I have not mastered an easy way to automate getting our clients and projects into the tool. would be good to multi select projects as well to get them closed or cleaned up. by Resource Guru on 22/11/2019 Hi JonThanks for sharing your feedback - it's great to see you've given us 5 stars! You said you would like to import projects, and I wanted to let you know you can do this quickly using our Zapier integration, as shown here: https://blog.resourceguruapp.com/importing-projects-into-resource-guru-using-zapier/I also wanted to mention that bulk editing and non-sequential repeat booking (i.e. a booking that repeats weekly/monthly) is very firmly on our roadmap. In the meantime you can use SHIFT+drag to copy bookings :)I hope this helps! If there's anything else we can do for you at any point, please just let us know.Thanks,

Resource Guru helps our agency see availability of resources to ensure we are allocating projects efficiently. Without it, we were running blindly and were hoping that team members would speak up when they were too busy or too idle. Now, we can see this ourselves (days in advance) and prevent talented employees from going unused.

- Color coding clients

- I wish there was a way to search bookings for key words

We have a number of delivery teams spread throughout Australia, and these act in remote locations, and in overlapping areas of interest.

Ready accessibility in both the field and the office without needing setup on the device.

On occasion, it becomes difficult to determine where work is on site or off, or whether a planned consulting visit is a firm date, or a flexible date. This could be down to how we are using it, though.

Resource Guru has allowed us to keep track of many, many freelancers and zero hours staffs availability over a number of projects across different business divisions. This allows us to share staff easier and takes work out of scheduling and at times saves us hiring and instead lets us give others new opportunities

Recently my favourite feature has been the ability to organise groups of people into teams. It really helps with quickly identifying shifts and availability in mine and others teams.

Our issue is the time availability settings. Our work is set across multiple projects that have ever changing start times outside of the'9-5'. Since we mainly use it for operational shifting rather than day to day planning, we have to set everybody as available 12 am to 12pm everyday.

We do not have the scheduling conflicts that we used to have in the past.

Easy to use from anywhere and you can filter out the schedules you don't want to see. We no longer have issues figuring out vacation coverage for our people.

Would like to see an iPhone app and an Android app in the future instead of suing the web browser all the time.

Easy overview of daily and weekly tasks.

As just auser it's impossible to move (or remove) my own scheduled events by Resource Guru on 14/02/2020 Hi MatsThanks for sharing your review of Resource Guru :) I wanted to let you know that you can edit or delete bookings which have been made for you if you have sufficient permissions. I'd recommend speaking to an administrator in your account to request increased permissions if required.If there's anything else we can do for you at any point, please just let us know!Thanks,

Usabilidade

Could have other useful features such as time-tracking or absence approval

Good overall. Easy to see projects scheduled in our design studio and what projects are looked after by each account manager. Search function is great.

Easy to update. Colours for each account manager. Easy to plan schedules and build timelines on larger project. Good to see overall capacity and amount of time already scheduled in / availability.

Would prefer more navigation function (zoom, click and drag by Resource Guru on 20/11/2019 Hi JamesThanks for sharing your feedback! I just wanted to let you know that we offer different zoom settings and you can learn about them here: https://help.resourceguruapp.com/en/articles/2942101-zooming-in-and-outYou can also right click and drag to move around your schedule, or use a touchpad or arrow keys as well as the scroll bars.I hope this helps! If there's anything else we can do to help at any point, please just let me know :)Thanks,

As a small, but growing organization, we were having trouble measuring how our creative resources were being allocated. Resource Guru quickly solved that problem.

The software was very easy to implement and even easier to use. The reports page provides a great, visual presentation of our creative department's utilization for the week. Until we started using the software, we were unable to track enough data to inform a successful creative resource meeting. Now we have visibility into the upcoming weeks which has significantly decreased our dependence on freelance talent.

The waiting list and overtime feature can be a little confusing. The hours don't get added to resource bookings and increase the utilization percentage. It would be great if the overtime hours pushed the utilization percentage over 100% to clearly highlight over-allocated resources. by Resource Guru on 11/11/2019 Hi MarcThanks for taking the time to share your review! I just wanted to touch base on your request for utilisation to show at more than 100%. It's not possible to book someone for more than 100% of their time - our booking clash warning system prevents this to help ensure you always meet your deadlines, and without burning out your team. But if you want to overbook resources, you can do this by adding bookings with overtime, and overtime hours will be itemised in the "Overtime" column on the Reports, so it's easy to see where your team are overstretched.I hope this helps to clarify things but please let us know if you ever have any questions - we're always very happy to help!Thanks,

Excellent. It has been a fantastic tool for our lean, high-performance business.

Intuitive, easy to use, efficient. Simplified our weekly and monthly production planning radically, allowing us to focus more effort on forecasting production load, maintaining workload balance and ensuring good capacity to execute our projects.

Doesn't yet have the ability to set recurring events. Drag and drop functions are sometimes unstable, particularly with cloud syncing.

It allows us to readily document hours worked on each project. It would help to link it to Trello and a time tracker such as Toggl, or to add it's own time tracker, so instead of documenting retrospectively, you can time the activity as you engage in it. You could then compare this to booked hours (ie expected vs acual, as well as documenting a burn down of hours worked on a project).

It is easy to use and I can readily associate hours worked with a particular project as well as drag hours around on the schedule across different days. It easily allows multiple users and multiple projects.

We are not quite using it as intended. Some of our team are using it to document hours worked, rather than book hours to be worked. Hence, we don't need reminders about overbooking. These are a little irritating.

Love the product but would like to see some more detail in the functionality

how it looks in calendar view, the simple drag and drop of booking.

would like the option to customise the order of appearance (ie drag and drop). it also desperately needs an App! Could also do with the ability to customise the height of the rows so you can fit more in one view (I have 48 people I need a birds eye view of and the row height is a bit of a waste of space). Also the dashboard doesn't have wait list on it which is a pain for users. The reports are a it archaic as well so would like some more options there.

We are trying to ensure all jobs have been staffed. Jobs may have from 1 to 3 people with different experience levels. So far we've staffed the jobs, however we're unable to determine who's overloaded and who isn't.

Ease of scheduling and color coding to identify the job owner.

Differentiating between confirmed file and unconfirmed files; Unable to sort resources by experience level

organization and accessibility to a schedule managed by many

- online so you can view it remotely

- searching for a specific project can be a challenge with no search feature

ResourceGuru help us to have a simple and common interface to forecast activities in our different teams

Muito fácil de usar.

Not too much updates.

Fácil de usar

Extensions to third party software

Guru is an amazing tool and it has made my life so much easier! I enjoy using it and the reports feature is great (I just need more time to figure out the best report for me)

Ease of use when booking projects. The ability to move projects by dragging and dropping without loosing vital information in the process. Visibility to stakeholders without compromising the details of the project. The ability to customize schedules and access to separate functions of the application.

I would like to be able to copy and past the projects from one resource to another. I would like to be able to link projects together so when I move a linked project it moves all of those that are linked. So we have a project but also travel, preperation, and reporting. If we could link all four together, this would be a great feature!

Have really loved using this software. It's been user friendly, informative, detailed and is a great platform to organise and structure work within out agency. I love the step by step guides when new features have been added and how the support team is readily available when-ever we need assistance.

I love how easily it allows one to pull reports and distribute work around the agency. You're able to trace ALL activity on the system so accountability becomes very simple. RG has helped us manage and allocate projects and work better

It would be great if RG could have reoccurring tasks as many of the projects we schedule are on a weekly, bi-weekly and monthly basis. I do understand that this is a feature the dev team are looking into, so we look forward to that becoming a live feature.

Resource Guru has been fantastic to work with. They have always had excellent customer service, their product is easy to use, and the bills are on-time and consistent. At this point, Resource Guru is a staple program for our college TV station.

The only thing that I would change would be allowing for custom fields on resource checkouts as a standard. There is currently a large text box for any comments, but it would be great to have the ability to name and create one line text options if you use them for every checkout.

Its pretty user friendly. Not complicated to start implementing.

I find some of the defaults don't make as much sense and can cause unnecessary extra steps.

Its flexibility, take a quick peek at all your resources weeks ahead . The filters, the reports.

So far, I would like to have assignment notifications, not automatically, but it will be nice if I could choose to send or not an official assignment notification.

Visual planning helps me tremendously. Resource Guru has everything I need.

Lack of integration with Teamwork, I'd love be to see a two way integration that passes jobs/tasks/dates between the two tools.

I genuinely use this product every day and would find it hard to function in my day to day without it. Although there is room for improvement, I think in the last year it has improved greatly and am excited to see what features are to come in the future.

I love the way it looks and how easy it is to navigate.

I would like to be able to copy and paste a job across multiple users. Or have a tick box field that puts it into the diaries who will also attend that same meeting. I would like to be able to write all the information about the 'Event' in the projects tabs and for that to carry across to the timeline. by Resource Guru on 21/02/2020 Hi Ashley - thanks for your positive review :) I just wanted to let you know that multi-resource and repeat bookings are on the roadmap. In the meantime you can SHIFT drag bookings to copy them. Also if you want to see the details of a project, you can click on the "pop-out" icon which you'll see when you hover over project/client on an existing booking. Here you can view/edit all the project details. I hope that helps :) Thanks, Percy

Please see why did you make the switch

-East to use

I did not really find any cons with Resource Guru. However, perhaps it would be nice to have an option of integrating with Microsoft Outlook?

Very good and wasy

The scheduling look with the bar graphs.

Capacity is tough to really gage what is happening from a project level.

This program has been a vital part of out organization. I use this every day to schedule all of our resources for all of our projects and even PTO. We then download this information and use it to help forecast our revenue. It is incredibly easy to use and manipulate. The Beta is amazing!

I would like it if you could add a rate to each booking. That would make it easier to forecast revenue. Other than that, the product is great!

We have a team of 15+ individuals who all have different work/ vacation schedules, commitment levels, and weekly to daily workloads. We use ResourceGuru to organize all of this information into a simple, clean format that is easy to read and quick to update. The main component that we use every week is tracking team member's availability to take on more work (or if they're overloaded and need help). We accomplish this by using the "clients" toggle field, which we set up with levels of availability (Available, Partly Busy, Mostly Busy, and Fully Booked) with colors associated with them (green to red). That way, in one glance, we can see who needs work, and who has too much and could use some help. It's a bit of a work-around, but RG is by far the best platform we've found to accomplish this simple task.

The user interface is very intuitive and it is easy to scroll through the entire team's schedule for the week.

The cost is considerable, but if your team needs something beyond Outlook calendar to view everyone's schedules in one place, it's a great option for that. I wish there was more compatibility between our Outlook calendars and RG though. Often it feels like we need to have duplicate information in both places. by Resource Guru on 25/02/2020 Hi SpencerThanks for sharing your review of Resource Guru! I wanted to check in to make sure you knew about the availability bars? It sounds like you're using a workaround to highlight when people are available, but the availability bars will give you excellent visibility of when each of your resources has availability, right there on the schedule. You can learn about using them here: https://help.resourceguruapp.com/en/articles/2942098-using-the-availability-barI hope this helps! If you have any questions at any point please don't be a stranger - we're always very keen to help.Thanks,

Overall my experience of using Resource Guru has been fantastic. I can allocate tasks to my team and see where my capacity is. The team like the daily emails which help them to plan their day.

I can plan the work for my team and when a stakeholder requests a new piece of week I can see immediately when we will have capacity.

That you can't create a reoccurring task.

Knowing where you should be and when without pestering managers who have enough on their plates.

Since the last update Guru has become a faster online resource that I can't be without. I know where I should be and where my equipment is at anytime of day, where the spare car is and when my training is without wasting time on phone calls to my manager who becomes busier by the day.

Would be great to see the whole month in one go instead of having to keep scrolling.

The program solves our equipment and people scheduling issues. Our staff can book and pre-book. From a business stand point I can quickly see ahead at how busy we are. I can run reports to see the utilization of our equipment and staff. This gives me some data I can use to see if more equipment or staff are required.

Cost. We don't have to limit how much we add to the schedule (people or equipment) because of the licensing cost. Because of that we use it more extensively and therefore get even more value from it.

The pictorial Guru and daily saying I like personally, but I have heard the comments from the [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] that it takes away from the professional feel of the program.

I use it daily to monitor the workflow of my team and to assign new projects. It’s also a great tool to review work that has been produced across our different broadcast channels over the past year. I can see each week at a glance and click into each project for more detail. It’s a great tool to see who is across each project and who is on leave. The best tool we have for maintaining a steady workflow that is visible to various stakeholders.

At a glance I can see daily what each member of my creative team are working on. I can manage the flow of work easily and see where the availability is for more work to be assigned. The software is easy to use and the best I’ve used in my 25 yrs of working in television.

There’s currently nothing that I don’t like.

It allows you to set up the whole production team with just a few clicks. The customer service is highly responsive and reliable

Automates a lot of manual stuff and gives you insightful reports

Reporting could be more detailed, but can be overcome

Muito positivo

Ease of Use, User interface, Visual appearance, cost

Filters don't transfer to reports, need a search function

The customer services was incredible and has left a lasting impression on our organization! I would not switch my tool to anything else!

I love how easy and simple Guru is to use. We spent so many years searching for a tool to fit our needs and only Guru could do what we needed - and better yet, it is so reasonably priced!

I can't think of anything about the tool that I don't love!

As already written before, we are managing several teams and projects with the tool. It is our main tool, to organise the day to day work and do long term planning. We build an interface into our financial tools, to have an automated process to align budgets with the planning!

We like the easy to use approach and the overall visibility

There is very little what is not optimal. We are happy that overtime is possible now... but maybe a bit more reporting functionality would be good.. not as "extracts" more online!

The departmental schedule for my team is extremely dynamic. We are responding constantly to customer requests with onsite support, and at the same time maintaining a heavy project work load at our home facility. Resource Guru has given my team the ability to schedule much further into the future and better organize our activities. Result is increased efficiency and profitability.

I enjoTey the ability to very quickly create and adjust assignments. The schedule for my team is extremely dynamic. Resource Guru enables me to quickly make changes from anywhere.

Have no dislikes of the software. Could use the ability to filter projects by customer and other similar organizational options.

Resource guru has been a bit of a god send as both a user checking when you're scheduled in for work but also as an admin to have big visibility of what everyone is working on and when.

Scheduling is really easy to do on the web version, I can book, amend or cancel resource in a matter of moments and easily drop and drag to move things around.

The mobile version on web browser can be a little clunky, it would be good to have an app version to make checking scheduling on the go (whilst at external meetings etc) easier to use, the same for booking resource on the go, its almost impossible to do so on mobile by Resource Guru on 28/11/2019 Hi LaraThanks for leaving a review of Resource Guru! I wanted to let you know that the new schedule is mobile optimised, so you should now have a much better experience when using Resource Guru on a mobile in browser.We do have plans to release dedicated mobile apps in future, so keep your eyes peeled for further updates :)Happy scheduling!

Helps effortlessly plan resource allocation and gives a great overview of the entire team's workload. It is easy for all to follow and keeps everyone in the loop.

Would be good if it could integrate with other project management tools e.g. Trello. by Resource Guru on 28/11/2019 Hi StevenThanks for leaving a great review! I wanted to let you know that you can certainly connect Resource Guru with the other tools you use to run your business. If you have some programming capabilities at your end you might be interested in our API. You can find all of the API documentation via our Developer Center here https://app.resourceguruapp.com/developers/ Alternatively, our Zapier integration requires no programming skills and lets you connect Resource Guru with 1,500+ other apps, including Trello! You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app And here's a link to the Resource Guru/Trello integration page: https://zapier.com/apps/trello/integrations/resource-guruI hope this helps! Please don't be a stranger if there's anything else we can do for you :)Thanks,

Positive, I do enjoy managing RG for our company. My company want us to migrate and start using the schedule planned for Office 365, but I had to push back and explain that this software is up to date, already does everything we need it too and Office 365 still has a long way to go before we can use it for what we want. It's safe to stick with RG that we know how to work, we know what it does and what i can't do and it works, no need to change something that isnt broken.

I like the appearance of the software - its clear, self explanatory, easy to navigate, see the bigger picture to jiggle schedule resource about, etc. I like how easy and quickly the support team are there to assist when needed.

It isn't a negative but I would like to have a scheduling log, to see at what time and date did someone book a slot onto the schedule. I manage the Creative Studio, depending how many campaigns and the urgency in hitting these deadlines, I need to keep track of the entire departments availability, knowing when i can move things around in order to deliver last min projects. Only myself should have booking access, but I currently share it with Creative Directors, so they can schedule in my absence, but I can't see when they have booked them in so i can keep track. Is this something you could implement, please? Thanks, by Resource Guru on 27/11/2019 Hi IsabellaThanks for the great review - I'm so pleased to hear that you're enjoying Resource Guru :) I'm pleased to say that an activity log is very firmly on our roadmap, and I've made a note to contact you as soon as this is available. You can also keep up to date with new features by signing up to our Newsletter at the bottom of our homepage - https://resourceguruapp.com/I hope this helps but please don't hesitate to reach out if there's ever anything we can do for you :)Happy scheduling!

Good for identifying where the rest of the team are working and if they are contactable. Also referencing the project codes for time sheets and expenses.

The software is easy to use and intuitive so that the learning curve is very short. No formal training was required and I was using with just a few minutes.

Really would be useful if it had its own apps on Apple and Chrome devices as having to go into the web browser and log into the site is a real pain.

We use the out of office option which allows any responses to jump back into the queue in case one of our Techs is unavailable. This one little feature has dramatically decreased resolution time while increasing customer satisfaction.

When merging tickets the windows aren't big enough. It's manageable but would be nicer if the windows were bigger.

Resource Guru allows our company to do long-term high level planning of resource utilisation and provide a guide lead time for sales teams.

I've been using Resource Guru since 2013 and it's constantly improving which is good to see. It's easy to use and provides decent reporting.

I'd like to see public holidays auto populated according to a country of choice and ability to limit daily bookable hours just by a number (e.g. 7.5h) without setting a rigid start / end / lunch break.

Friendly staff, and very quick response time.

The ease of use and availability of the schedule to all of our users - even when they are on the road has made everyone's job easier. It was quickly adopted - even by the technophobes in our company - as it was so intuitive. Gives a great 'at-a-glance' view of everything we have coming up an the reporting options are great too.

It would be nice to be able to have a 'confirmed/unconfirmed' option (or something similar but, in the meantime, we have workarounds.

I love Resource Guru. It's the only thing that's shifted our capacity management into a new gear. By which I mean: No more trying to manage everything from a single calendar, complete visibility over workflow and appointments, and the ability to see at a glance how much time is available on any given day.

1. It doesn't try to do anything other than what it's best for

The only things I really dislike a cosmetic and non-fatal. They are:

Excellent. All our interactions with the team have been fast and successful. They clearly love the product and the work they do.

It's fast and intuitive and I am able to see at a glance and report on all of my team's​ assignments and accurately schedule all their time.

Reporting aspect. Stock reports are good, but would like to be able to drag them into a platform like PowerBI. Potentially via scheduled export to CSV or similar. Would also like some more customisation​ such as more leave types and an option to backup and restore information. Finally, audit tracking - who made what change.

Overall the solution is very robust and solid at what it does. It has been used for over 5+ years and does it job well. I would like to see a bit more is product feature evolution in terms of workflow management/triggers as mentioned.

The filtering capabilities allows different user roles to manage their teams easily and also find relevant skills in the agency. Many people have hidden skills and talents and having them searchable allows us to tap into these.

I would like to see more API integration efforts made into other applications. I would like to see workflow triggers to handle people picking up work (validation) or not picking up work because they haven't been briefed in (trigger notification to manager) to help actually manage the validation of the acceptable of work by the individuals instead of having to follow up. This would remove a lot of chasing and admin.

We are now able to track all of the resources within our department and run metrics on what is being worked on and what our utilisation is across IT. We also use this as a recharging model to our businesses so this is a vital piece of software.

The software is an easy to use format with searchable features and the ability to track personal from their actual hours work to the forecast showing future demand. The ability to allow resources to book against multiple codes and be organised in multiple teams means that reporting from the tool provides vital details for our KPI's and metrics, helping drive improvements and efficiencies within our organisation

There is a limited pipeline of change and growth of the software, which does not allow development in areas that would be useful to our company.

I love the ease of use and functionality to add and change bookings.

I'd like that their is an app version to make navigation on a mobile a bit easier.

At any time the producers and project managers have a full overview of what the creative team is up to, if they have time to work on other projects and their availability. it is easy to work with for top line planning and for in-detail remarks or instructions. As you can limit the workdays to 8 hours it becomes quicky apparent if additional resources are needed as you create "on hold" projects.

it is easy to plan projects and see what every team member is working on, when holidays are happening and their general availability. No more questioning what they should be working on when their project manager is not around.

it suits the purpose I have for it, but it would be great if you would be able to archive non-active projects easier than handling them one by one.

have used it for a few years - we find it as our main scheduling tool throughout the agency.

Resource Guru is easy to use, control and make amendments.

It would be amazing if you could complete a boob when done - a tick box for similar for others uses to see if a job has been completed.

Overall Resource Guru has significantly contributed to our ability to schedule, review and plan our resources. We have increased our overall utilization of resources by using this product.

We like the ability to visualize our employee utilization on a company-wide basis while being able to generate other utilization views by department and resource type. This helps us determine any utilization gaps and plan for cross utilization to ensure overall high utilization of our resources.

I would like to see a few more customization features for how the system currently treats over-bookings. We would like to be able to over-book resources and it show their utilization at 100%+ rather than it showing the conflict and a lower utilization until the over-allocation is corrected.

I like how easy it is to track my schedule, my colleagues schedules, and our communal equipment.

I dislike getting the email with my daily schedule at midnight. I'm not sure if this is a company setting, or if the email could be moved to a more useful time or cancelled completely. It would be helpful to get an email if your schedule has been changed for the next 48 hours or similar. by Resource Guru on 24/09/2019 Hi RachelThanks for your feedback! We do have plans to let you change the time of the daily schedule email in future, but in the meantime if you'd prefer to turn it off you can do this in your Settings by following the walkthrough here https://help.resourceguruapp.com/en/articles/2942114-switching-off-daily-schedule-email-notificationsI hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!Thanks,

It provides a birds eye view of our capabilities, quickly proving our team with the information required to manage the bookings for everyone of our 60 Devs.

That it does exactly what it should. No complex features such as budgets or projects.

We were hesitant at first because of the pricing but after using it for a few months we realized that it became a most for our Staff Augmentation business model. Our Capabilities team couldn’t survive a day without it.

Everyone has access to the schedule so each developer or designer not only knows what they're supposed to be working on, but what others are working on. We can schedule months into the future which helps us as we have projects that last months, not weeks.

It's easy to use. Everyone can see what's on the schedule or what they are supposed to be working on. I can see how long a project is in our production queue to ascertain when we'll be finished. I can schedule vacations so others know which resources are available on which date.

The times are sometimes not correct. It seems to think a work day is twelve hours long, instead of eight. It's hard to schedule several projects in the same day. It's easiest to assign a project for the whole day. by Resource Guru on 25/07/2019 Hi Nancy - thanks for your review. I just wanted to question a couple of things you wrote in the Cons section. You said the times are sometimes not correct - I'd love it if you can send us an example so we can troubleshoot it for you - we are not aware of this happening to any of our customers. You also said, "It seems to think a work day is twelve hours long". I'm not sure where you see this info - it would be good to assist you further with this. By default a day is 8h long, but Normal Availability is totally customisable at a resource level - this is actually a feature we have that other products we've reviewed don't. Finally you said, "It's hard to schedule several projects in the same day". Again, this is a limitation we found in other products which is why we made it easy to create as many bookings as you liked in a day - to a very granular level eg for as little as 1 minute.Would love to hear from you ..Best, Percy

Causes more problems than it solves. We used to use a spreadsheet, it was much better than this.

Nothing at all. It has no redeeming qualities.

Allows you to book time without tasks. When asked to change this was told couldn't because some companies want that function, ie it isn't an option as it should be. The drop downs are fiddle and make it easy to select a blank, but doesn't warn you. Can't toggle between scrolling list and typing to search without cl king out of area. You have a set number of hours per day you need to book but it doesn't highlight those that are short- you have to hover to see remaining time but that function doesn't work properly, resulting in multiple clicks to get it to trigger. Colour by project doesn't actually do it, I'm on 6 projects yet only see 2 colours. Can push to calendar but not pull- useless function as meetings are booked in calendar to allow invites, you want guru to pull that data in to autofill. Though it is web based it is impossible to use on a mobile. The popups are always off screen, making it impossible to use - mobile friendly websites have been around for a very long time, lazy to not have it here, particularly as would allow people who are on the road to log their time on he go. Not worth the hassle even if free.

when I first started using it- I immediately navigated through it and was able to use it first day. Very easy! Would Recommend!

Resource Guru is like my own little personal assistant where I can pretty much organize my entire day from scheduling my warehouse inbound/outbounds to scheduling drivers for events as not to overlap them.

The new beta version looks awesome- wish we could edit it now. Old format kind of hard to read at times for scheduling. by Resource Guru on 01/05/2019 Hi Nicole - thanks for the great review! The beta schedule has the same functionality as the existing one except availability exceptions (coming very soon), so you should be able to create and edit bookings in there without any problem. It works well on mobile too :)Thanks, Percy

It allows my team to update resource use on their own schedule, and eliminates hours of my time in schedule and team management. I also love that I can archive resources when they are temporarily inactive, therefore saving money.

What I would like to see in the future:

Our use of Resource Guru is sort of out of the box. We use it for scheduling barn space in the Agriculture Industry. The support team has always stepped up to find ways to enable Resource Guru to fit with our unique needs. If it works this well for our out of the box use, imagine how well it works for it's intended purpose. For us, the reasonable price has been worth the gamble of using a software not meant for our intended use.

In our out of the box use, the biggest con - is the speed at which the software moves from page to page. However, this might not be Resource Guru's fault. It could be our internet capabilities, or the amount of data we plug in for our purpose. For our use, I'm looking a 15-17 week time frame, like most people look at a 8-10 hour work day. If you use the software as it's intended, this probably wouldn't be a problem.

Insight on how long projects are booked for, how many hours are booked against a project and if this makes sense for our sales and we're quoting projects correctly. An easy to use tool that allows us to be able to update and manage resources quickly and ever so easily.

Easy to add projects, easy to add customers, easy to add team members. The email summary sent out to everyone is great and easy for users to gain access to be able to see their work for the day/week/months coming. The reporting functionality allows us to export the information cleanly and easily for internal reporting needs

Unable to track timesheets and then be able to compare how accurate bookings vs actuals will be.

It's online, live, easy to use and easy to update, GUI is nice, all information is easy in a GANTT style.

Not available on a phone!!! Needs an app, some copy paste/duplicate features could be added. Should sync better to iCal and be updatable from iCal to RG. by Resource Guru on 19/01/2018 Hi NilThanks for sharing your review of Resource Guru! I wanted to let you know that you can most definitely copy and paste in Resource Guru - just use SHIFT+drag. You'll find a demonstration of this and other handy tips in our Help Center here: https://help.resourceguruapp.com/customer/en/portal/topics/839971-little-tips/articlesI also wanted to let you know that dedicated mobile apps and two way calendar sync are firmly on our roadmap :)Thanks again, and please don't be a stranger if there's anything we can do to help!

That you can easily move jobs around if they need to change and can book off holiday time and meeting time so that you don't overbook yourself.

The waiting time bit could be better if time is overbooked - doesn't allow for different lengths of working days. by Resource Guru on 17/01/2018 Hi Nikki,Thanks for sharing your review of Resource Guru! I wanted to let you know that you can most definitely customise the availability of each of your resources on a daily basis - not every day has to have the same availability.You can set resources normal availability (which is the availability which repeats on a weekly basis) and you can also create availability exceptions if you need to make a temporary change to someone's normal availability.You might find this article on resource availability useful https://help.resourceguruapp.com/customer/portal/articles/2162590I hope this helps, but please get in touch if you have any questions. We're always happy to help!Thanks,

I love that Resource Guru allows anyone with an ID to create a booking. this helps our Production team keep tabs on equipment / what is being used and what is not being used in an efficient manner. Customer Service has been outstanding & prompt. Even around the holiday season. Thanks again Guru and crew, you have an outstanding product and a fabulous support team. Special shout out to Kat who helped us out in a tight spot recently.

Provided visibility and allowed tracking of the team members, contract end dates and the ability to generate accurate invoices for the customer

The product is easy to use and allows the administrator to manage teams, plan and review previous activities. It can be used for recording or planning and gives a level of visibility that is lacking in a number of products. Although the team are constantly looking at ways to improve the product, it never strays away from its core and prime functionality. Many products try to grow into a bigger, wider space and lose the key elements that attracted customers to the product in the first place.

It would be great if there was an App which could be opened rather than a web browser, although this is only a minor consideration with the number of browsers out there.

The tool really makes time management easy and extremely visual. It does away with ugly excel spreadsheets and with a neat UX, it allows for easy time forecasting whilst also enabling you to easily keep on top of your time expenditure! I genuinely love this tool.

Very difficult to outline any main cons, as like I said above, any issues I've had with the tool historically, they've been resolved!