This software supported me in change projects at various customers to capture the business requirements, to (re)design the processes, organisation and relation to IT applications. The ease of use for the designer, the version management, multi user support and advanced capabilities to share the outcomes in an easy way with the business, surprised me every time again because I am not even a "heavy user". The only thing I missed a bit as functionality, is the support to design in more detail the IT architecture. Anyway this is not changing that often compared to processes and roles, so the application level was often sufficient.

Complete BPM product, easy to work with and easy to share.

The capturing of the IT architecture

Sometimes you find a tool you understand based on pure logic and intuition . Sometimes you are surprised in a positive way when you find out that there is more behind the tool than just buttons. This supplier is one of those positive surprises. Simple logic BPM methodology combined with a very powerful BPM tool. Well done!!

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The Sensus BPM process modeling tool has all you need to properly document your business processes and get the conversation going among workers about the bussiness processes they are involved in. That means you can publish easy to understand process diagrams and benefit from extra features, such as linking to stored documents, direct links to other resources such as archives or applications. In my opinion, good process management is just about getting everyone involved on the same page. This tool is supporting you with that, and more. I have implemented process management as a whole many time before, with many different needs companies have, using many different tools. If you are looking for a tool that facilitates process learning and process improvement among workers I think this tool has all you need. It did for me. Email me if you like to know more.

I like the ease of use and the fact that you do not need to install a publishing system.

There's always a trade-off... good software comes with a price.

The benefits are innumerable. Once trained on the system, it saves time and money and it improves customer service; less call-outs for our employee's.

The functions are innumerable and it's almost unimaginable to do without them once you utilize the program.

It is not very user friendly and takes a long time to install. If you have a really good training team to assist you as you work with the program; that is very helpful.

I've been using Sensus Software offline and online for quite some years now. And I have to say that it is one of the best working BPM software suites out there. Especially when working together with multiple departments, it helps me understand how things work. It easily gives me opportunities to share my process information with others. And gives me insight in the KPI's behind every process step. Sensus Software in that sense not only gives me the possibility to easily create and share processes. It also impacts the way we work together and therefore impacts our culture. Last but not least, when I have a problem, the helpdesk is there for me. Helping to understand the problem and fix it in a giffy. My conclusion: Sensus Software is one of the, if not THE, best BPM tools you can find out there.

Usability, online collaboration, customer service.

Don't know, really.. Maybe a bug once in a while?

Without much experience in process management by the team members, we visualized our (dataflow) processes and the business processes of the sector we're working in. In a very intuitive way, together and only in a few sessions. Just creating the processes with our team made very clear the weaker sections that needed more attention, BEFORE implementing them instead afterward.

intuitivo