Categorie: Software de gerenciamento de práticas jurídicas / Software de cobrança legal / Software de gerenciamento de processos legais / Software de gerenciamento de documentos legais / Trust Accounting Software / Aderant Expert Sierra Reveja
Aderant Expert SierraAvaliações: 7 | Classificação geral: Boa
Expert Sierra takes Aderant's leading comprehensive end-to-end legal business solution to the cloud for mid-size law firms. Firms with around 15-150 users can consolidate and centralize case, document, and billing information in one secure solution. Access is available on-the-go, and task flows are fully customizable. Reimagine your firm's success with increased efficiency and profitability from any device on the cloud.
This software is extremely robust with all its available features. One of the more impressive feats accomplished with Aderant Expert Sierra is the almost seamless task flow among the individual applications which creates a highly synchronous task flow and more efficient back and front office suite.
Aderant Expert Sierra was a behemoth upon first glance, however, after reviewing the course materials and discussions with the developers and project coordinators, the new software became much more manageable. I think the biggest obstacle to overcome when transitioning into Aderant Expert Sierra is that it is so new and fresh compared to its predecessors.
The software makes the entire billing process streamlined. The entire AR module allows for ease deposits and adjusting of client accounts. The Reporting is easy to customize and very comprehensive.
With any software, the setup was intense. I wish part of the training was in person and not all videos. by Aderant on 27/02/2019 Hi Tammi,We appreciate your feedback and are glad to hear your firm is having success with Expert Sierra.With regard to your desire for more personal training, we are happy to announce we host live and interactive, topic-specific user training every week for our clients.Please look for the invitations to attend.Thank you.
Greater functionality in financial and time keeping applications.
Training sessions being online only. It would be better to have training sessions with a person.
The software is relatively easy to use and intuitive and best of all new. :) The team support was awesome. The people that we worked with seemed very pleasant and knowledgeable.
It doesn't like dual screens. Sometimes it has little quirks that you discover, that maybe should have been plain in the beginning. Clearing the cache files, what postings are final and how they post, iManage integration, check printing. The reports, there are more options in the system that I can see and we don't seem to have access to those. Some of the training is not exactly what we use or what we have access too. Not consistent with every user (i.e. I see things on my screen a certain way and the user that sits beside me is different).
My favorite part of the system is its customization and ability to do just about anything. Aderant's focus on improving the software makes for a great user experience with feedback becoming new features and support has been very helpful.
The system is not intuitive when you are first starting the program. The amount of customization options makes the first few months overwhelming and challenging.
My office's needs were somewhat unorthodox, so, understandably, many aspects of the system were extraneous. Ordinarily, that wouldn't be a problem, but it complicates certain tasks, such as inquiries. Because we do not use the Accounts Receivable function, we do not track invoices/time entries by financial period. Some inquiries only allow you to filter by "Period." Consequently, I could not filter certain inquiry results.
Backend features and settings configuration can be challenging at first.