I've been using Lansweeper for a year now, kind of inherited it from the previous admin.

We were wanting a way to push new software and more specifically new virus software out to all our computers quickly. Lansweeper was able to handle this very efficiently and quickly. Has become a great tool that I use regularly. Was recommended to me, and I recommend it to others.

Easy to use software, able to get great information on all the computers on the network. Able to push updates and installs without having to go to every computer to do it. Saves e time and money. Able to see so much information about each computer, without having to go to them and log in to get it.

Almost gives too much information that it can be a little distracting to use. First time using the software was a little confusing, but picked up what needed done easily.

Lansweeper is a great utility for Systems Admins. It has pretty much all you can ask for with regard to managing assets in your network. It has a great reporting tool that will report everything you need to know about a particular device on your network. Additionally, it has tools to remotely administer devices.

Reporting

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There is a lot this system can do for an IT department. What you put in is what you get out of it. Its a blank slate for you to customize, store, and use.

Lansweeper encompasses almost all of the needs for a HelpDesk. Tickets can be input and viewed easily. Email notifications can be customized. The sorting and filters are intuitive and useful. Lansweeper keeps track of Assets and you can search using any of the fields available. There is an Asset Import that is very helpful when adding a lot of equipment all at once. Its also customizable for fields, both static and dynamic. It is also helpful with Remote Access and scanning the network. It can be as simple and basic or complex and all encompassing as you make it. Its scalable on all ends. There are also Knowledgebase sections that are helpful to users if used. It is excellent for small to large organizations.

One of my biggest pet peeves is the Report section. It is not very user friendly and rigid with its output. It can also be a little challenging at first when scanning the network and determining which things it will automatically discover and which things it needs input on first. But once learned, you'll know what it will and wont do for you.

Lansweeper automatically scans all PC assets on a domain and allows you to see information including RAM, Processor, HDD size and available space, warranty info, software keys, and several other bits of information from each individual asset.

The UI can be confusing to new users. Initial setup is a bit daunting, but considering how useful it is once installed it's worth the work.

Hardware and Software inventory is done very well. Reports can be ran manually or setup as automated. This can double as an Alert if the report is looking for things like low disk space or toner almost empty. We use its helpdesk feature as well and its very detailed and easy to view. Adding notes lets you send back to the user or just leave an internal note for you or your support staff.

First off it found most of my devices easily. The information it gives outperformed other software I was using. Software if finds shows up easily and not multiple times for 1 piece of software. Its clean looking and the reports are great! they are SQL and they have lots of reports you can use or change to fit your needs, Very Nice. The Helpdesk part is also easy and more detailed than other software I have used.

Not much but the menus can sometimes be too close as they pull down when you hover over them and that can be a little annoying.

Managing hundreds of servers and users’ computers in different sites is a challenge. Users can connect any kind of USB or Bluetooth accessories, and the technical team can install any software, without administrators knowledge and permission.

Lansweeper offers many kinds of asset searching methods, with support for the main operating systems and virtualized servers.

It is not ready for all kind of software licensing and needs improvements to control software on the cloud (licensed by CPU, cores or access).

Indepth reporting, analytics and deployment capabilities. Easy to deploy and managed once deployed. Cut hours out of our week managing end points!

Report building can be complicated,but once built the reports are fantastic. Can be a bit slow with reports at times as well

One of the biggest pros of this program is the price. Very aggressive pricing for exactly what you need in an IT asset management program.

The UI could use a revamp. The look and feel is a bit out dated to me. This by no means takes away any use or functionality.

Ease of scanning network and returning accurate stats. After the extremely easy setup process just input your IP ranges you'd like to scan and you can expect results in

The software can be a little intimidating for newcomers to use. GUI could use some updating. Also the new help desk function is a little confusing to operate. Due to this software not being optimized for mobile devices we use Spiceworks for our help desk. Spiceworks allows us to handle tickets efficiently and manage tickets on the fly via our iOS or Android devices.

It's a very powerful product that has given us a much better view of what we have in our infrastructure. Once the warranty part is fixed, we won't need to worry about things going out of warranty again.

The breadth of reports is great, with regular updated reports provided by LANSweeper when something important happens (patching, etc).

The warranty check functionality isn't working for our HP devices at the moment, which makes this part of the system useless currently, although it will hopefully be fixed soon.

This was very useful as it allows you to detect all computers on the network, useful for any sized businesses

It was fairly pricey and it can be difficult to use

The software has been easy to use and I love the incorporation of relationship to items. Monitors and peripherals connected to PCs.

I love home much information is gathered when assets are scanned.

Customization. The Help Desk portion of the software needs more customization such as scheduling tickets.

I like that I am able to extract asset information for each device, this is warranty, hardware information, IP details, past user logins. It is useful from a management perspective as we can report on devices on our network which have reached the end of their lifecycle in terms of age, operating system or warranty. Easily able to extract this bulk information.

Personally i would have like to integrate the asset information and data into our service desk ticketing system for our staff to have this information more freely. But this proved difficult.

Better management of Assets.

Since using Lansweeper in our network for over two years this application if found to be very helpful as it allowed us to easily scan our network automatically throughout and discover hundreds of different types of assets. The well defined structure, dashboard, reports and its components helped us to easily build and form a scale-able, flexible network management solution for our environment with the ability to know what has changed, when and where. The deployment is very simplified. We had managed to easily setup the database, web console and scanning service, all on the same machine. The agent-less and fully automatic scanning engine makes it a second to none and a worthwhile purchase.

There is not a difficulty of a problem area that we have found with the use of this application. In fact, the software probably just need a more rich dashboard for future versions and that should complete its visual effect at a glance.

This software does it all for managing devices on a network and creates great reports. This software gives a full network over view.

This software is web based I wish it was more of an application but have not ran into any issues yet.

Detailed breakdown of your hardware. Very detailed reporting abilities using SQL statements. Can send remote commands and software installs.

Can run into issues with discovery of network connected devices. Some items won't properly display content.

Up to date workstation inventory, including hardware and software.

I like the software inventory on each workstation. I like that it comes with a (fairly simple) help desk facility. It is very easy to install and let run in the background. Whenever I need it (to look for sofware licenses or check disk capacity, for example), it has the latest inventory of what is on my network.

I wish that it was easier to manage the workstations that have disappeared. It is hard and tedious to delete the ones I've renamed or retired. I also am not happy with the Mac support. I guess that goes for Linux. You need to provide the "superuser" privileges to connect to each machine (windows is AD controlled so there is a domain admin authority).

Form helpdesk to an automated inventory scan, Lansweeper has saved us so much time it's immeasurable. Everything is wonderfully integrated and very customizable. With it integrated to our AD it connects devices to users and created tickets seamlessly. Being able to quickly identify which device a user is having trouble with is fantastic.

The automated inventory scan. The built-in uVNC support.

There a few things I dislike about the product. Everything we like is there and if it isn't the forum most likely have a solution to it.

Instant access to various information that we never had before, allowing a much greater degree of control over our Assets. There is so much information available at any time; from individual computers, to software, to AD users - all at the clik of a button.

I am struggling to get all of some reports on my screen, having to scroll across the screen to read all the info which is not comfortable. I would like to be able to adjust the column widthof some reports so I can fit it into my screen.

I personally like this tool as i get vital information like Warranty status to configurations of all the systems in the organization.

Its practicality to analyse the organization network.

You need to have a basic idea of SQL queries to fully use this tool.

Quick and accurate. Love it! Tracks last logins on network. Keeps track of hardware and software. A Must Have for any IT department. Numerous customization options. PLUS it offers a 20 day FREE TRIAL without credit card.

I have had some issues learning the reporting features but it is coming along. I am thrilled with this program.... which I just happened to find through Software Advice.

Client less asset inventory. We use multiple scan servers for redundancy and load balancing. Great reporting.

To give you guys a bit of background information: I am a system administrator of a company located in Belgium, but we have sites located all over the world (Australia, United States, United Kingdom, ..).

I liked this so much at my previous job that one of the first things I did two years ago when I switched employers was to arrange to purchase licensing at my new place of employment. Everyone here has been just as impressed with it as I am.

I cannot imagine doing my job as a systems administrator without this tool. It makes automating so many processes super easy, and is easy to customize with a great user base.

I really can't think of anything negative to say about this. Some auditors don't like the fact that it needs either local or domain admin privileges to utilize most of its functionality, but so do many tools in this category.

I'm very happy with Lansweeper and we are going to implement the help desk software in the near future to replace our current ticketing system. It's a more robust system than other similar programs.

Lansweeper is by far the most vital bit of software that I employ for my day to day duties. I use it to track assets, keep tabs on warranties that might be expiring, track disk errors before hard drives fail, and even perform functions on devices. It's very handy for checking background items while the end users obliviously go about their days. There are also a wide variety of 3rd party add on's to increase functionality.

I am not a fan of the lansweeper reporting software. I'm able to use the built in reports but I'm not well versed on writing my own and I can't find any help to break it down into terms I can understand.

This is a great product to look out at your network to see what is there. It is NOT an asset tracker. If you deploy a new computer and use the same name as the previous system, Lansweeper will overwrite the information for that old system. A true asset tracker should still maintain that information for the old system as well as the new system. by Lansweeper on 23/04/2015 Lansweeper never uses just the asset name as the internal asset ID. A Windows computer's ID is its computer name/domain name combination. If you decommission a computer and then deploy a new computer with the same name in the same domain, then yes, the details of the new computer will overwrite the details of the old one. However, this can easily be avoided by renaming the old computer in Lansweeper first and then deploying the new computer.As a domain cannot simultaneously contain two machines with the same name, the name/domain combination seemed like the logical choice to uniquely identify Windows computers. We do need to compare some aspect of the machine being scanned with data present in the database. Using random IDs would cause new assets to be generated during every network scan.A non-Windows asset's ID is its MAC, IP or a random string. You could have hundreds of non-Windows assets with the same name. They wouldn't overwrite each other.

- Provides IT with all the tools we use in one place.

- only issue I have is the built in remove software is very poor. normally have to use another product alone with it.

We bought lansweeper primarily to keep up with software licenses, but it's a very valuable asset management tool all around. We probably only use 5% of its functionality, but it's worth the (low) price just for that. I'm looking forward to taking more advantage of the power tool as time permits.

Lansweeper is awesome. It's so helpful, and so powerful, and it's cheap! They also send regular emails with helpful information about security vulnerabilities that have been patched, so I can alert my users to run Windows updates, update their browsers, etc.

Honestly, nothing really. It does have its own ticketing system built in, and I'd love to see an easy integration with Zendesk, but it does have the ability to send emails, so having it do that to open a Zendesk ticket is an easy thing to do.

I love the fact that you can keep track of things just over the network without having to physically go to every device. deployments are also a plus for software installs

none other than the price going up, not many other choices as good as this one

Software upgradeds and installs, or uninstalls are done quickly when deployed via Lansweeper.

I can't imagine doing my job without Lansweeper. From inventory management to software deployment Lansweeper is there to make my job easier every single day. Here is one of many examples, we recently upgraded our PACS system which required a new client be installed on 300 workstations. I simply created a "deployment" in Lansweeper and ran it dept by dept and was able to get all 300 workstations done in less than an hour. This would have taken me a week to do manually.

There is no way to see what deployments you have running, and there is no way to cancel them once you kick one off.

My overall experience with Lansweeper terrific! Keeping track of our equipment and software has been made so much easier with using Lansweeper.

Lansweeper is an amazing asset manager. I am able to check anything on my network with ease. I am always confident the the results. I highly recommend this to anyone in the IT industry.

I don't have anything negative to say about Lansweeper.

My overall experience with this product has been positive. I have appreciated the fact my company uses this particular software because I believe it allows me to search through the tickets I have submitted to find relevant answers and address any concerns.

My company has been using this software for a few years. It has been the most user friendly from my perspective as it allows me to follow the flow of a ticket I have submitted from start to finish.

Sometimes the emails that are sent out to let me know about updates to those tickets do not always make it to me.

I recommend this for a small (

Simple to setup and easy to use. With a little SQL skills you can easily setup dashboards to monitor some critical information, like primary software versions or percentage of total deployment of AV software.

Deployment tools are really weak. Installer logic is very limited with no access to WMI for creating conditions. Deployment packages do not survive reboot (ie multi reboots in a single installation package).

Free to try, and when you like it price is no brainer to purchase even just as another tool in the kit.

Great product, amazing price. We use this less now for one organization im with, and more at a second in with. Both companies find this product to be very useful for online asset inventory / software tracking. One company using ticket system , works well.

Bit dated look, but very functional so all is forgiven!

The way its monitoring the logins of the end users

Frankly here, the GUI is very much untidy which confuses the admin's.

View on my network devices and status.

Easy to use, one click away !

I wish the lsremote.exe (VNC remote control tool) be a little bit more quicker with refresh rates.

It picks up everything on the network rather quickly. Being able to see printer toner levels is really helpful for remote management.

The deployment options could be a little better and there is not great documentation for it. It is a lot of trial and error.

All from this device I can keep track of assets, access the admin share of the PC, or remote into it all from within the tool.

Identifies all devices on you network. Lansweeper is pretty fast compared to some of the asset management software that I have used. You can access the admin share on individual PCs, and remote into them with RDP all from the tool.

The biggest pet peeve that I have with Lansweeper is that it only hold onto the record of the device for 30 days after it goes offline. This is a big problem when you have a massive amount of offline inventory. by Lansweeper on 12/03/2018 Hi Michael,Thank you for your review!By default, Lansweeper does not delete any previously scanned assets from your database or web console. We would recommend checking your Automatic Cleanup Options under Configuration/Server Options to prevent any offline inventory from being deleted. If you have any further questions, don't hesitate to contact our support team via [email protected] They would be happy to assist.Have a great day!

Lansweeper is a very good product. It gathers information about network switches, Printers, PCs, and even the UPS power units on the network. It helps immensely when doing software audits and to also determine when a device was accessed last. It has a great deal of information available to the administrators and for our team we really couldn't do our business without it.

- identifies all devices on your network including PCs

- once a device is removed off the network it does not automatically delete that device. This causes some problems and requires an administrator to keep track of all users they have deleted from Active Directory and then go back into Lansweeper to delete that user. Because of this Lansweeper is not truly an inventory software but you could use it in that manner with additional input for staff members.

Well, I have to say, I have tested almost every asset tracking software there is out there and stopped using them right away.