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Best for internal recruiting teams in organizations with 250+ employees. SmartRecruiters is a Talent Acquisition Suite with full functionality for recruiting and hiring. Eliminate tedious manual data entry, automate processes so there's no need to chase interviewers down to get feedback, and make sure all relevant information is available in one system. Give your recruiters day-to-day efficiency to focus more strategically on finding, engaging, and hiring the very best talent.
atttraction of talents from different jobboards and easy to manage during the recruitment process;
Today I use the software on my own. I would liketo share with our managers more pro actively (sharing and evaluating the candidates)
I cannot figure out if the "lead" section is a suggestion or an actual application. I am not sure the candidate is interested in the new role or if the ATS is matching profiles
What I like most about SmartRecruiters is that I can write one job posting and have it submitted to lots of job boards. Smart Recruiters even gives me access to additional services like Facebook Ads and LinkIn Postings.
What I like least about SmartRecruiters is that, when a application comes in, they don't tell me which job board it came from. Also, I wish that it was less of a "just post and trust us" and more of a platform where I have granular control of my postings.
Pulling reports are a bit tricky and difficult. Also, there should be a way (as an admin) to delete and posted emails with sensitive information ( like comp, etc) so the whole team doesn't see.
It's very user-friendly and has a social media look and feel to it so most people can relate to the functionality.
When I export certain reports into excel, they don't always come out clean and I have to do a lot of deleted and un-merging of cells, but once I get that done, the data is very useful.
I like the ease of sharing candidate and job info with internal employees and the simplicity of storing and updating all data within the system. Smartrecruiters integrates well with our other software and is an effective "one-stop shop" for our recruiting process.
The "open" nature of the software and the inability to customize manager and interviewers' visibility into the recruiting process. Anyone attached to the hiring team can see confidential candidate data (such as salary requirements and the results of screening investigations), as well as emails between recruiters and candidates which is extremely problematic. It is also not a functional tool for reviewing candidates- you constantly have to restart the process because of how the software redirects when you are dispositioning people and it requires too many clicks and opening of new tabs to be an efficient process. Scheduling is simple but making edits to interviews is very manual and time-consuming-- the software really misses the basic functions that makes an ATS usable and helpful to the recruiting process. by SmartRecruiters on 03/07/2018 Thank you for taking the time to review us and for your candid feedback. Regarding the inability to customize manager and interviewers' visibility into the recruiting process: our Spring 2018 enhancements include many changes regarding this issue. Admins can now create up to 5 custom system roles, and configure each custom role's access and permissions with high granularity in three general areas: access to 'Configuration' and Admin settings, access to 'Analytics' (and reporting), access to 'Jobs & Candidates'. The Analytics and Jobs & Candidates areas are further broken down into product areas: company settings, compliance reports, analytics, report builder, create a job, hiring team, access all jobs, access group. For each area, Admins can assign a specific level of access to each custom role: 'no', 'view only', 'limited' and 'full access'. There is much more information available in the help center and especially the page regarding the Spring 2018 enhancements. I hope this helps!
The ability to send and receive emails in the system and keep a record of past emails for referral. The ability to take notes. You can move several candidates to a different stage in the pipeline at once.
The free version doesn't have email templates (except for Rejection letters). No customization in the free version.
Reporting is still lacking, need to be able to report more with the system and less through the API's by SmartRecruiters on 20/07/2018 Dear Kathleen, thank you for taking the time to review us and for your candid feedback. Sorry it has taken us so long to respond. We take your feedback very seriously, and have actually made some serious improvements based on what you and some other customers have said.
I really don't have many cons system. I really enjoyed using this software.
It glitches a lot. There have been so many times that I try to update the status of a candidate, along the hiring process, and I cannot. Sometimes I would get a message saying that the candidate no longer existed or it would revert back to a previous status.
facilidade de utilização
Hard to create some customizations
Word formatting when cutting and pasting job descriptions, I always have to reformat the bullet points.
Easy to disposition candidates and enjoy the delayed disposition feature.
The mobile app is pretty much worthless. They're woring on it now but it is essentially little more than a baby version with little funtionality at the time being.
I love the easy of use with SmartRecruiters. It makes it easy to post jobs, move candidates through the process, and save notes for future reference.
If people apply for multiple jobs over years or months, SmartRecruiters does differentiate between resumes or other uploads.
The employee referral feature is not always accurate when it shows "employee". We will get people that apply and it says "employee" next to their name, but they were not actually a referral, so we do not use that feature.
The candidate tracking system is the best part of this software as it even shows the top candidates and allows you to advertise and see the activity.
There isnt anything I do not like about this software.
As of right now, there's not a hiring need that I have that SmartRecruiters has been able to fill. Perhaps if there were video or chat recording software that could help me code responses... then that could be amazing!
I like the ease of use for candidates and users alike. Social media integration, hiring team collaboration, and customizable applications enhance the candidate experience. SmartRecruiters Hiring App is perfect for on the go candidate review, messaging, and calling. Job postings are easy and automatically push out to multiple job boards.
The marketplace is great for integrated add-ons including assessments, reference checks, and background checks. However there are additional costs for the add-ons.
Easy communication with hiring managers. Great tool to stay organized. What I like most is being able to interact with an applicant in a timely manner and being able to communicate with them wherever I am.
Would love the platform more if I could streamline basic tasks: setting follow up reminders with applicants, reminders for hiring managers, etc. I would like to be able to keep the same message thread when having conversations with an applicant, instead of having to go back and forth from my email.
I didn't like that I could see applicants at other schools - this was sometimes confusing. I think a functionality update could fix this.
Our HCM solution has an ATS that we chose not to leverage because features were behind SmartRecruiters - yet, we have to build integrations for solutions that integrate with HCM
The messaging function needs a lot of work. I would like the ability to set out of the office responses, reply directly in the tool instead of via email, and a few other things.
I can manage all of my hiring projects in one place, different levels of collaboration, integration with a huge variaties of job boards, easily customisable. you can create all types of templates for different flows from rejection emails, to offer emails. integrates with other systems like video interviews or assessments which creates a smooth and easy flow.
it might feel a bit overwhelming with a lot of features that you don't necessarily use. there's lots of functionality which is great for bigger companies but which I personally don't use and they sometimes slow me down, though I totally understand the necessity of those.
I was really surprised by how easy SmartRecruiters is to use from the employer side of things. Being able to review candidates, add a grading/rating, pass to another reviewer or back to the HR team were all really great features and super easy to pickup with no training whatsoever.
I honestly don't really have any negatives. Everything worked really well and the process is really slick.
About 20-40% of applicants are not qualified (depending on the job), but this is a better return than the CareerLink site.
I liked that we could use smartrecuiters to post positions across multiple job boards for one set fee. I also appreciated some of the functionalities like email templates, ratings etc.
Inability to schedule interviews with candidates and internal hiring members, inability to get notifications when a candidate has emailed us, inability to do so many basic functions. The user interface is also far too complex for such a dialed down system.
Not being able to personalise it, IE; add my own templates to the responses for candidates. I believe only the system admin at present has the ability to do this which isn't great.
Reliable and ease of use stands at the top. Job boards are very effective and we get quality resume.
It’s started as free app with all the features. The promise of SR was it will remain free. Though it’s still free but full functionality admin controls are now restricted to pod users
I like everything, I think there is nothing to improve for now, but maybe would be nice if the administrator is able to delete other users when they are not in the company anymore.
I haven't run into any issues with the software, I think there is a lot of value for what they offer even if you're on the free plan and even more if you're on a paid plan which makes perfect sense.
Nothing. The team at SR listen to my needs as a customer and work to give a solution for all customers. The system has only been even more perfected over time.
ease of use, support team, delayed rejection emails, customized templates, customized home page for branding purposes
customized templates do not always 'stick' when you go to choose them, can't create a pipeline inside the tool; have to save resumes
Obviously with a free service there is only so much customization that can be done.
The simple layout and functionality, the integrations with other softwares
Sometimes improvements take a while to be implemented, and CS can at times not fully understand queries
It's difficult to say what I like least about the software. Perhaps it could load a little bit faster? When switching between pages and tabs, it takes a little bit to load, so load times could improve.
Comprehensive features to thoroughly handle most of your recruiting needs -- continuous improvement and adding new capabilities each release cycle
Navigation through and across feature sets. Limited ability to customize input, work flow, and templates.
It strikes me as somewhat "buggy". It seems like almost weekly there is a new, small issue or concern that needs to raise a ticket to be addressed. I don't have visibility to our quantity/pattern of tickets, so it may or may not be getting better.
Difficult setup for 3rd-party recruiters. Difficult getting any kind of data from the tool although I know this is being worked on. Offer Approvals, system emails, and administrative setup. Can only opt-out of emails at a high level, so if on a hiring team, you get emails for all jobs or none.
Very easy to use and it can maintain our data easy.
I never face any issue with smart recruiter.
I am able to work as the only recruiter for our 160 EE company. Without it, we would not have been able to provide the high level of satisfaction to our candidates and new hires.
Not very Canadian friendly for extras such as paid postings, assessment tools, screening. Would like better onboarding. Can be a bit frustrating for candidates
The BEST piece about this software is the fact that new features (taken from the community of SR users) are constantly being developed and we get monthly releases. Obviously, the user interface is very intuitive and easy to teach new managers. We just completely overhauled our entire Recruiting process, and the easiest part of that herculean effort was changing the process in SR.
Notifications are kind of a bugger. There's a feature that allows constant notifications, but the only person that can get those constant notification is the hiring manager. Why not the Recruiter too? Recruiters at my company live in this system day in and day out, hiring managers hop in and out as needed, so we're the ones that need the notification (along with the hiring managers).
It hasn't integrated with my other software, but with homegrown software I have come to expect that.
We have had problems where mails were not received by candidates, if this was sent from the system directly, but the support team fixed these errors.
The ease of integrations and usability for everyone in the hiring process. We feel that the systems UI/ UX is intuitive and comprehensive for those involved.
The lack of reporting and pipelining of candidates. Also the ability to screen resumes without downloading separately. That is a major time hard for our recruiters.
I love the queue where I can easily see who is applying for our available positions and where they are in the process. I don't have to review and organize my emails because everything is tracked within the software. It makes collaboration easy.
I haven't seen any negatives yet, but I am an end-user with a recruiting firm paying the cost and handling setup.
Smart Recruiters seems to have bugs quite frequently.
Smartrecruiters has very nice template for creating a job and sending emails to the candidate. This ATS is very easy to use.
Can not delete the candidate from the job, if we do it send them a rejection email. Job posting- it doesn't show the location of the job location. need to be update this ATS for these points.
I like that SmartRecruiters gives me one place to login to work on reqs for a particular client. They can add and remove me as they need to, and being able to submit resumes there directly into their process is nice.
My clients didn't particularly love the software, and the look of it is a bit dated. Other than submitting resumes to make sure they're in the right bucket, I don't get any other use out of it. The resume parsing is OK, not great. It gets mostly the name and everything right, but often times messes up the paragraphs in the experience section.
This used to be a free product and then one day it went sky high on price. I used it quite heavily but found it difficult to get jobs to free job boards.
didn't post jobs to free job boards, or wasn't the most efficient in doing so
decent search capabilities, pretty easy to upload resumes. good information flow.
not a big fan that when you reply to candidates through its email a weird id shows up vs the user's email
It didn't offer a variety of features at the time we needed and we changed sites because we needed a system to integrate with our onboarding and payroll program
The applicant management isn't very user-friendly. Also, other jobs (from other companies) are promoted on you job post (that's understandable though, since it's a free tool; I assume it's not the case when you have a paid subscription).
Love its ease of use, flexibility and connectivity to other apps we utilize to track the hiring and on- boarding process
I have found no issues thus far with our utilization of the Smart Recruiters platform other than I wish all the applications we used were as simple and functional as it is!
I don't like that it costs so much money to post to a lot of job boards but that's not the fault of SmartRecruiters. I also wish there was a little more data visibility into where our candidates are really coming from.
There is nothing I like least at this point in my experience with SmartRecruiters. I think the software is good.
Earlier I was able to post n number of positions, but no it has been reduced to 10 which I did not like. The adding of location is been very complicated now. Please change it as it was earlier!
I like the availability of tags and notes to find candidates based on specific words. I can manage candidates that are in active search but not assigned to processes, and match them based on their skills.
The free version is great as it is, but if I 'd like to migrate, it would be too expensive if I compare con local suppliers that offers similar options.
Easy to configure and use. Extensive training isn't needed to get up and running. For those who require it, there are online tutorials for every part of the system.
Candidate search functionality isn't very robust. It is limited to predefined fields (e.g., location, degree, etc.) instead of allowing customer to define the fields from the candidate profile to use for searching and sorting (e.g., technical expertise, field of study, industry-specific terms, etc.).
The User Interface is great. Related very well to anyone that has used social media previously and the mobile app is also solid. I've used bullhorn previously and this is much easier.
It's an evolving software and has some functionality not built in that it's still filling out. but overall good!
Can't include outside candidates or import current ones. At times no candidate resume is included. I would like more details about some candidates.
Inviting a whole hiring team, scheduling interviews in the tool, comparing candidates based on a score card.
Missing an option to upload files to a job pipeline, missing search filters in the PEOPLE tab which seem so obvious but aren't there. These two things make the handling of 100+ candidate difficult. by SmartRecruiters on 24/07/2018 Dear Madlin, Thank you for taking the time to review us and for your candid feedback. Regarding your inquiry about search filters, there are many possible search filters in the people tab, and you can even combine them. You can filter candidates by location, proximity to the location, title, status, candidate groups (active, past, leads, referrals, internal), the type of candidate (employee, recently viewed, deferred, pending rejection message) the source, tags, `applied to¿, the application field, the recruiter, the created date, rating, company, school/university, rejection reason, withdrawal reason. If you feel like the current filters do not satisfy your needs, do tell us as we take your feedback very seriously. As far as adding files to a job pipeline is concerned, file uploads can only be made to a candidate profile. I hope this helps!
With all of your recruiting information in one place, it makes the administrative component of talent sourcing far easier.
You definitely require a demo to ensure that you are fully utilizing the software's many capabilities.
- User friendliness
Nothing to say. The market is very competitive now with all the AI. With a lot of hope, SmartRecruiters is agile!
It has a little bit of a learning curve that's definitely needed to be able to maximize product use. Sometimes features can get lost because there are so many so it needs some time before running with it!
I've used this to share several job openings and the only con is that the program doesn't show a position once it's been closed. I didn't know that the first time I closed out a job and had to rewrite the description when I needed to re-post it.
With rapid and high volume hiring across multiple locations in similar roles, it can be a challenge to mass-modify job postings.
They integrate with all the platforms was already use. Their Marketplace makes it really easy.
In the past, I've had difficulty with the Craigslist integration. The jobs did not publish, and I had to go directly to Craigslist to set up the listing. It would be nice if this feature were reliable, but Craigslist is not a high priority in our distribution.
- Some of the paid features a bit clunky - Some of the settings are difficult to navigate for new users
Great for tracking and communication with candidates.
Some integration issues with other products. I wish the product automatically saved notes. I've lost notes after typing for 15 min many times!
- open apis
- some ATS elements are missing (follow-up reminders, recruiter love, etc.)
I love that it has a free version to aggregate jobs and post on social media. It is easy to use, and easy to use the paid version as well. I highly recommend Smart Recruiters and think it is a Smart Solution.
Wish there were more options for free. they use to have a free Career page for facebook but it is now only with the paid version
Ease of use - pretty interface - it helps to have something nice to look at when you are a recruiter looking at an ATS all day!
I do not like that notes on candidates are not automatically viewable to all.
I've been using since 2009 and they have made several changes since. The flow is starting to look cluttered.