easily use, friendly UI, open API for integration and fast customer response.

performance issue for large company & heavy users

Easy to see status of projects on dashboard, test runs are quick and easy to set up. DB is backed up, but also the availability to make local backups as well.

Can be a little tricky to get the project set up and configured at first but soon becomes intuitive

Test management became easier.

Valuable reports (that's the main purpose of testing)

There is no integration with confluence (to get bubbles like for JIRA defects/tasks)

i have using this tool for my every day test execution before this i was using our own company proprietary tool and then we switched to TestRail as we switched to agile methodology. i have found this quite useful in agile environment. it is scalabe and can be customised accordingly to suite the customer/test requirement.

Overall, we love the tool and have directed more teams to use it with the caveat that they do not have a lot of reporting needs.

Super easy to use and organize test cases. It works great and allows multiple structures depending on how your team manages test cases

The reporting capabilities are extremely limited. There are some canned reports that you can tweak. We struggle to find what we need without a custom report. You cannot download them as PDF. You need to download them as HTML which is not ideal in most work place scenarios. We can get most of the info we need from the dashboard, but it would be nice to download as a pdf to excel/csv.

Easy to use, features and that it can be integrated with jira

It would be nice to have a tool to do automated testing

Works well for our enterprise!

The software's very integrated with JIRA

They could improve testing matrixes, reporting like KPIs, Test Coverage, and really need a link between requirements/stories and code coverage.

TestRail has a nice UI. With the provided templates it is easy to quickly get test cases written. We use it most for regression test suites and it has been a valuable tool for quickly getting our web application regression tested prior to delivery. The quick reporting (via a pie chart) of tests completed/passed/failed gives feedback as to how the team is performing.

One of the items we wanted to use was the Jira integration. However, due to our corporate policies and firewall issues, we are not able to integrate. We use the cloud version of Jira. This is not the fault of the TestRail integration piece but was a con for our us. by Gurock Software on 02/02/2018 Thanks so much Glen for taking the time to complete this review. TestRail Team

Unlimited support

It's a great tool to keep track of test cases, who created them, who modified. Great for keeping track what step passed and what failed. Making sure everything is recorded for future reference.

The one thing that I would like to see in TestRail is a standard report that will list each test case, with steps for a specific project, or milestone. This type of report would make it much easier to provide user acceptance tests to clients and responses to any auditing queries. by Gurock Software on 20/01/2018 Thanks so much from the TestRail team Piyush for taking the time to complete this review.

In itself it is a tool of high utility so that in relation to the quality control of the products and services of the organization the process can be carried out in a more fluid way, keep everything in a specific order and visualize each important data to take the Correct decisions regarding the final quality, also that it is not limited to a single project but that several follow-ups can be maintained simultaneously.

An interface that undoubtedly facilitates each of the processes in the realization of the tests in an optimal way, in addition to creating the follow-ups of each of the tests that we have, in addition to offering good reports as well as the aspects and functionalities are customizable in relation to the projects you are working with.

It should be more specific in terms of the explanation of the functions that exist, since some are but are not taken advantage of since the details are not given in the benefits of their use of the rest meets the needs.

The obvious appeal is testing and QA... by carefully documenting tests it's easy to make sure that changes don't break existing functionality.

At first the price seems a little on the high side but we did not really have a frame of reference. It now seems like a fair investment in quality assurance and peace of mind.

Managing multiple releases is easy going. Folder Tree Structure is well organized.

User Friendly, Simple UI. Report creation is easy.

Searching ability can be expanded to include more parameters. Sometimes cannot find a test case.

Really easy to use day to day and any issues are dealt with personally and quickly by their team.

Building and maintaining test suites is easy and intuitive.

There are certain features that the community have asked for that Gurock either aren't planning to do or are taking a long time to implement.

It's faster than free product, better interface and easy to use API

The Test Cases Organization and flexibility to create tests. The possibility to add custom fields and that after, you can filter by those fields

The way the Test plans are managed, there is no easy way to delete tests from a given configuration in a test plan and the reporting is very basic, not allowing Leads or managers to see progress for individuals by Gurock Software on 20/01/2018 Thanks so much from the TestRail team Sergio for taking the time to complete this review.

Jira-Integration is very good

No special support for BDD ( Behaviour Driven Development)

We are able to clearly track the health of a build. With creating testplan we are able to track release readiness through milestones. Management can view report on mail or printout

Appreciate easy integration with JIRA, this allows us to map test cases to JIRA task & defects. Test plan is another feature which we appreciate. It allows us to track our progress on milestones. Adding additional attributes to test cases also helped us to resolve some requirements like multi level reviews. Configuration is another option which we have used extensively.

A direct integration with Confluence could be appreciated. We have always felt that tester needs to navigate to JIRA and to confluence to review any requirement change. As confluence is a widely used documentation tool and direct integration with the same would be widely appreciated.

Excellent Tool for Testcase Management and Testrun Management

1) Ability to carry out test runs and then pull matrices/graphs representing history/trend of the bug count in a particular feature

Nothing that I missed desperately while using the tool.

My team is using this tool to add testcases for all the projects and we uses testplan for the releases.

This tools helps us to organize the testcases and testplan. Adds lot of visibility to the entire team and it’s reporting is very useful

We can’t add testcases in the testplan across different project. Each platform has its own project so when we want to combine the common cases in one testplan, it doesn’t provides us the way.

TestRail allows us to manage our test cases with great Jira integration.

Some of the admin was a bit cumbersome when we first started such that there wasn't a good split between the person that administers the accounts and who pays for it.

We got this to manage to major application sets. The import tool allow us to create hundreds or test cases for a massive migration. I was able to connect in our interaction test results from representative.

To be toothful I do not have any major complaint with the product. Small annoyances my be cleanup after test runs. by Gurock Software on 11/07/2018 DaleThanks so much for taking the time to do this, much appreciated.TestRail Team

Very positive, being able to link back to defects in JIRA has provided visibility and also allowing us to see customised reports has been a big bonus.

The ease of use and the integration with JIRA.

Some of the report generations were slow to produce and the initial setup on the server edition was involved.

Really helps in our work. We are using it with every production upgrade. Actually we using this not only as tool for QA and IT team, but we exporting test cases for more complicated features to pdf and using them as tutorial for new employees.

An intuitive tool that help to create a test case in an easy and pleasant way

Importing Test Cases from csv could be easier

We were able to import our large set of tests in just a few short days and be up and running with a more robust tool that offered us an agile transformation.

*customized for any project

* can easily make it complex for others depending on how you setup

TestRail can be a helping hand to the QA engineers. It can now be integrated to JIRA for easier project management and testcase management, User need not to keep track of both of them seperately.

-TestRail provides easy management of test-suites, test-cases, test-runs. Easy management for maintaining agile methodology in the project.

- Test results should be editable as required in some cases.

The TestRail is a cool test case management app that is easy to use and very customizable. It is nice that I have the possibility to make a push from TestRail to Jira and it is not necessary to log separately a bug and to make another list for tracking. Also, the reporting part is nice. There are also things to do, for example on the Filtering part for test cases. I want to have the possibility to count directly the selected test cases and also to apply a negative filter, for example, I want to select all test cases that are not updated by me and I don't have this possibility. But I can live with this.

The reporting part is nice and easy to use. I can generate reports fast and I have the possibility to schedule the reports and to save them in a .pdf format for example.

It is not cheap but also not expensive. The price per value is right.

I test software builds for a system which is installed into Taxis around the US. Each city has it's own configuration, rules and templates for printing & displaying info. There are several hardware configurations any taxi might have. By creating Projects based on functionality, I can copy/paste each required Project into a master Project then as a Test Run is created, check on/off individual Sections as needed and then test each build accordingly.

1- versatility to create Projects which allow base line Test Cases to be used in a variety of different test runs for different products.

The main issue I have is the Projects are listed as a flat-file. We have several different groups which have created Projects and even though they might be testing a given entity from different sides, they have to name their Projects differently. We prefix each project with a Group Name so the Projects can be "grouped" and easily referenced from the main dashboard.

Having using various test management suites TestRail does excel in that it was built to run manual test cases and display results in an easy glance for the whole team. Linking to defects is simple, generating a report when the test run is complete. I feel like reusing regression suites could be improved, it does what it is meant to however you have to repeat several steps each time you want to generate a regression suite. Some areas for improvement would be a test case type for API tests, I am sure everyone needs this but struggles to find a way to record this data.

I think report generation is the strong suit of Test rail, the percentage pie chart of passed, failed blocked cases at a glance make daily reporting for scrum stand up meetings ideal. Integration with Jira is excellent, although some room for improvement.

Trying to do something simple like import test case steps from a .csv is not so easy. You can import a suite but that is not ideal.

It was really good

This tool helped me in keeping a track of each and every QA activity.

The price is too high. I am planning to buy some more licenses but the price is very high

TestRail has been great for us, we are able to have all of our projects in TestRail and we are able to link all of our automated tests to our manual test and our CI/CD system. So when a build kicks off, it will create a test run and flip all the tests we have automated test to either pass or fail. Then we can go in and see the gaps of our automated tests, and also run those manual tests for our releases.

Ability to use the API to link our automated test our manual test cases.

Bulk closing of test runs would be great, and the reporting could be a little better.

We are better able to track our software testing and coverage with this tool.

I love the way they setup billing, every month you it automatically detects how many active users you have and you pay for that instead of being roped into a set amount of licenses. This has been incredibly helpful as we've gone through hiring, layoffs, and bringing on offshore contracted workers. Great flexibility!

It bugs me that every time you close a test run the test case id numbers have a huge spike, a case we created today had the id number of over 11 million even though we have less than 50,000 cases total in our library.

Total: our choice the introduction of Test Rail.

- This is the receipt of real-time test results (creating reports on completely different criteria: Defect Summary, Comparison for Cases, test results for projects / components, etc.)

As one of the drawbacks - until recently, Test Report system was poorly implemented reporting system: scant results on test-wounds, lack of customization of reports, etc.

TestRail makes for an easy to use and reliable enough test management solution. The tool allows a team to collaborate pretty easily and have visibility of what each other are doing.

Easy to learn how to use

Copying content could be easier to perform

As a software tester, you can never go wrong with TestRail if you can afford it.

For me the biggest advantage of using TestRail was its JIRA integration. Ability to create, edit and manage testcases as well as testsuites is amazing

Eventhough this check almost all the right boxes, i was never a fan of the reports generation feature. This could have been implemented better with customisation features. Also, the pricing is a bot harsh for individual users.

As a QA engineer i love this tool for all the test cases management on the system, I can create and modify easily all the test cases created by the team.

I would like to have a feature that exports via email all the execution results from the test cases.

To be able to integrate well with both our automation and JIRA stories to show coverage

Versatile allows you to start projects in multiple styles of SDLC agile to waterfall

the fact that you have to code to extend - the reporting tools out of the box are lacking

We have had very good success with TestRail managing multiple products/features within the same instance. We have tight delivery deadlines and TestRail has allowed us to increase the speed we complete our tests by about 20%. I would highly recommend it!

- Very easy to use, the team was using it full time within 1 week

- It would be nice if TestRail included bug tracking functionality, but it just integrates with other tools

Overall this is good. As a tester I am using it, and it is helping me to run the test suits and maintaining history.

Fácil de usar.

.csv file import system and reporting system requires improvement.

We are using testrail to manage all of our core tests in the platforms and the experience is excelent.

Easy to configure and use projects, testsuites and testcases. Can manage all projects independent. Integrations are easy for automatize testruns executions .

I miss some integrations with others tools.

So this software give us a great value about testing transparancy, and all test cases are easy to record by using testrail

Testrail is a good product for QA and PM to track the the testing progress

They give us percentage of testing progress, summary test report, easy to report about the testing result.

It is very intuitive. If one used other such tools for test documentation and tracking, it really very use to start with Test Rail.

1) Configuration of the tool is a bit too rigid. I would make it more streamlined and have some admin features for configuration made available for regular users

Have a referenceable report on how our tests have passed have been create for management.

This software has been key in our regression testing. This helps us make sure our applications core features continue working as we add features. The API is great to use to for our automated testing.

There is a learning curve on the terminology I feel. Test Runs And Test Suites and Test Plans etc. It makes sense after a while but takes some getting used to.

TestRail Case managment software helps a lot with manage of the testing process.

Missing possibility to set default tester per test case.

We were using other software to manage test cases and was very cumbersome and the test team were spending too much time designing tests rather than execution. The ability to copy tests from one area to another saved us so much time.

It's highly customisable and very easy to pickup and understand.

The reporting capabilities are limited on the SaaS version.

Very pleased with the tool. The team loves it for daily test case and execution management

Easier test cases and execution management

a reviewer type user would be good, the one that wouldn't need license.

Ease of use is pretty good. Able to recreate Test Plans pretty easily.

Search function should have been a bit more inclusive. Not able to search in multiple projects.

Awesome tool for test case management.

Easy to write test cases and manage test cases.

I have used test link and switched to testrail.There is nothing much to say about it, it is a great tool to manage tests.

Working on a Global team, TestRail enabled everyone to have a seat at the Test Case management/creation table. Editing existing test cases was very easy to do, and the GUI makes it easy to find any existing Test Case you are looking for.

First of all, TestRail is an extremely smarter way to track and maintain test cases than using Excel. I like how easy it is to create new projects, create custom fields, create test runs, and generate good looking reports to submit to your managers. The GUI takes a little bit to get used to, but once you get a hand of all of the key-shortcuts moving around the application is easy!

My least favorite part about this software is the JIRA plug in. In order to see the linked test cases from TestRail in JIRA, you need to have a TestRail account. In my company only the testing team had TestRail accounts, while the rest of R&D didn't. While it was helpful for me as a tester to see the linked test cases on a JIRA bug, when we started off with TestRail we had assumed everyone in the R&D department would be able to see this information so we could be more transparent in our testing. My company was not willing to pay for 100 TestRail accounts, so this was a bummer. If yours is then TestRail might be right for you!

We believe that testrail is basic like any other test case management system, features are fairly generic, workflows are fairly dated. However UI is good, probably due to the app being basic. We use it because teams have already comfortable with it, but by no means is this a tool that can solve new development methodologies such as continuous integration test management. If you understand the tools limitations, then may work for you, but we find it to be lacking and at this stage have stopped integrating our CI test runs into the tool.

TestRail's simple UI and functionality is straight forward. Easy for people to jump in and use the tool, assuming that the tool fits Dev/QA's team workflow and method of usage. For the administrator, access is easily manageable, and provides multiple categories for restricting access and defining user roles within the organization.

TestRail is no different than other test management systems, beside the front end and UI benefits. TestRail is good for teams who initiate test planning, test case creation, and management specific to older QA management styles. When introducing continuous integration testing into a development/QA' teams methodology, this is where TestRail needs improvement . TestRail does not do a good job logging individual test runs for historic tracking, DB backend cannot handle the data that is pushed to the system, and we often have to delete DB records to help with performance and lookup. Usually without these backend hacks, the system performs very poorly and is slow. TestRail may be good for teams that have not adopted advanced development and QA practices, but if teams want to integrate CI testing with test cases and suites within TestRail this is where we find it to fail.

- Web based - doesn't require a localized server installation (unless you want to) and can be accessed by anyone with credentials, no matter where they are located without any effort

Can't search and replace words in multiple test cases at the same time which makes it harder to re-use existing test cases with only small changes

Saves us a ton of time/money in testing, helps our process stay consistent, and makes it faster to bring up new employees.

Easy and simple way to build a QA process, plus it's web-based, easy to admin, and has a simple UX that even our QA co-ops can follow for manual test. Has scaled well with our team.

Not much to not like. Works as advertised but doesn't seem to tie easily into automated testing, maybe that could be an add on in future.

Coming from a Quality Assurance team which had zero test cases and no system TestRail has become a huge asset. It allows for our team which has members working in a different time zone to continually work independently while still having the entire team engaged.

Right off the bat the software is very easy to use The software allow us to manage our time effectively focussing on running regression tests on any particular task. It has been a useful tool for our Quality Assurance team to prioritize and organize test cases. The fact that we can implement the use of Jira is also a huge plus since this is a tool we also use within our organization.

Not many cons, the only two minor aspects that come to mind are one if you have no knowledge of how to use it does take some time to learn it. However if you have even the basic background on a tool like this the learning time does shorten. The other is the fact that results can only be shared with the registered users, so we are having to take screen shots of results to share with the rest of our company teams.

Compared to other test case management systems TestRail is relatively easy to set up and configure and maintain. The online documentation is readily available, concise and thorough with useful links to further information. The UI is familiar enough to users of other commonly used test management systems that they don't take long to feel comfortable with TestRail, making implementation and adoption easier. The vendor support is quick and helpful.

It would be helpful to have more examples of how to realize the effectiveness of Milestones versus Test Runs and creating Test Case Templates. All of these are configurable within the UI however it takes a lot of trial and error to find how to make use of these features to best effect. Fields can be customized but some of the choices for required fields seems unnecessary, such as "Estimate" for test case. Adding the option to enter a "Description" or "How to Use This Field" for custom fields would be a useful addition as well.

Overall the solution is one of the best I used in the past 10 years. Powerful test case management capabilities and API for automation so we can aggregate manual testing results as well as results from automation. But missing some collaboration features we are used to from google suite.

- managed in cloud

- some reports are complicated to get, as who worked on what in the past quarter

We are a start up and as we grow, our test cases and test executions are growing. We could successfully manage our tests and executions very well. With a little work on integrating Test rail into our build process, we could get make it part of our build process.

Good way to organize test plans, cases and runs

nothing much. may you can support hippa complaint could offering?

We are using TestRail to manage automated tests on a variety of projects, from API tests to application acceptance tests. We've integrated TestRail into various CI platforms with ease.

TestRail is powerful yet easy to learn and use. It is extremely flexible and we have not encountered any application of it that was not a perfect fit. It has been widely adopted by our QA and Dev teams.

There are some admin features that could be easier such as managing users and grouping them for team access and policy rights.

Our employees enjoyed the user interface, and the ease to organize test cases and move them around. We have seen value in the ability to link up to Jira for tracking bugs that have been found and also linking to requirements that are also tracked in Jira.

The ability to have reporting at a higher level across all projects within TestRail. Need to have a better manager level view of everything.

I used it in two companies already for 5 years now. In general i like the flexibility and that even non QA's can use the tool.

- fácil de usar

- design is outdated and could be a bit more intuitiv

Long time user and adapter

- clean interface

- so as much as it is adaptable by doing so it also makes it not the strongest tool since it needs to support many different styles

We use it TestRails as a host for our Manual regression suite and report our selenium tests results too using the testrails API. Works very nice.

Out company uses TFS and integration with TFS is not very good. The best we can do is link a failed test to a TFS dev task, and it only goes 1 way.

Has enough good functionality to use it daily for our business. It simplified our everyday life.

All the test cases at one place. Easy to create and execute runs. Simple reports are easy to add and use as test evidence. Ability to use runs for multiple releases at the same time

Pre-built reports. Can not customize much . No multi-select for the test cases ( cannot use shift select). Unable to update test definition from the test runs

It's easy to use and you can get moving on your test library pretty much right after sign up. There's not much of a learning curve.

The only complaint I have is that when writing a test case by steps, adding a next step is a little cumbersome. It would be nice it there was an alternate command like shift + arrow down to add another step rather than selecting the tiny "add step" link.

In my mind TestRail is the best test management system you could get on the market! During running education initiative I've always used it with the students for learning purposes and this was quite helpful!

After several years in QA and using TestLink and other tools finally I was able to convince management to use TestRail. That was a game changer - easy to use for manual testing, integration with our automation flow and integration with JIRA saved us a lot of work days.

Sometimes I've experienced issue with JIRA integration (we were using Microsoft Active Directory and password to JIRA was changing each month)

Easy to use, simple and straightforward api's to plug into with good documentation. Love this system to use with both manual and automation.

Running test runs are sometimes a pain but you can still manage.

User friendly, easy to use and to customize, fast and available as a service.

It's getting more expensive, especially when comparing 2018 to 2019 costs (47% increase)

It plays very well with Atlassian Software Jira.

We have not had any bad experience with the software.

It took some time to adopt to TestRail process after switching from Testlink, but after that it just works. I still miss few features in reporting, but that's not critical

Lack of some reports, like reports per build

Very positive. The use of TestRail Test Case Management has encouraged my team to be more structured in how they write test cases. From a management perspective, using TestRail has made it far easier for me to keep track of the progress of assigned work and see where improvements can be made to meet project milestones.

It's a toss-up: how easy it is to create re-runs of tests and the ability to keep a history of test results.

It's probably a little too well-structured, which gives it a certain inflexibility when wanting to (for example) share test cases between projects.

User interface is, for the most part, intuitive and easy to use. Also, the web service to remotely set results is great, and was easy to implement after reading the TestRail instructions

Some functionality is not intuitive in the user interface, but not really a big deal.

TestRail has been useful in my QA position for tracking the progress of test cases in our weekly regression runs. The framework it gives you for test case management is flexible enough to be used in a variety of ways for our company, whether for bug testing or tracking what tests have been automated over time.

- The system of test suites (a master list of all your test cases) and test runs (individual lists of specific test cases) is well-built and allows you to manage your test cases easily.

- There isn't a good tutorial for the product (or at the very least I never saw anything like a tutorial). As a result, it took me a while to notice some of the more unintuitive features.

First of all we easily implemented integration with test automation framework that saved manual team work. Second thing is reports that our managers could use for proper decision making based on product quility understanding.

The best thing about TestRail is their REST API. Thanks to it we were able to easily implement its integration with our test automation framework. In particular we were able to map test exucution statuses to TestRail test case statuses and allow updating them easily for test reruns. Second good thing is reports they allow to generate. That's what our managers wanted.

Sometimes UI is not intuitive. For instance, it took a while to figure out how to change test cases status in bulk.

Strong test case management, meaning more organized testing, meaning higher quality product.

- Intuitive UI system that allows you yo easily organize test suites, test runs, and projects.

- It can be quite expensive for small teams, but it's well worth it.

- TestRail provides an easy and simple way to create and manage test cases with no hassle.

- The reporting features could be improved since it is very basic with no many customization options. by Gurock Software on 11/07/2018 Thanks so much for taking the time. Much appreciated..TestRail Team

1. We can add result of each test step

Generating a test report requires lot of hands-on other than this i don't see any other cons in this tool. by Gurock Software on 20/01/2018 Thanks so much from the TestRail team Ankit for taking the time to complete this review.

Excellent manual test management with the ability to integrate with our automated test software. Overall, we have a feature-rich and fully functional tool for our test management needs.

The ease of use for this software has allowed our company to transfer from paper test sheets to logins for our end users. This test software had an answer and feature for every question we had.

There's very little to dislike about this software. The report extract is a bit clunky. When a report is emailed to an email address, it's sent as a zip file with an html file. The extra steps required to view a report eliminate the usefulness of this feature. by Gurock Software on 20/01/2018 Thanks so much from the TestRail team for taking the time to complete this review.

Good tool for test case Management

1. It is simple to login in. It takes your windows login/pwd

1. I have administrative right to deleted folder, cases etc. But I feel delete option could have a bigger icon. Many times I have to search the tiny red button.