Categorie:
Software de gerenciamento de eventos /
Software de registro /
sistemas de bilhética /
EventBrite Reveja
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Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel their passions. From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrites powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform.
When you have to charge for tickets the process fee is kind of high. Other than that everything is good.
- fácil de usar
- No cross selling opportunities (would love to sell tickets for additional attractions when they buy admission)
Easy-to-use functionality of templates and event set-up was turn-key! The templates were varied and graphically pleasing. The set-up was intuitive and made the process efficient with flare!
Honestly had to really think about what I liked least because I liked so much! I think the only thing that gave me a bit of anxiety was a few times when I was in the draft/edit phase I was concerned I had sent the message out prior to finalizing it. The "update" button had me a wee bit confused as to whether or not I had made it go live to the guest list since the "Save and Send Later" button was on a separate page. I took the risk and clicked "update" and was happy to see that it indeed saved the draft without sending and I was able to make edits before releasing to the guest list multiple times.
I absolutely love Eventbrite because it keeps me up to date on all of the events going on in my area. It has a great mixture of both professional and entertainment events.
The only downfall with Eventbrite is that most of the events are not tailored directly towards the user. I sometimes see completely irrelevant events on my page.
the most helpful part of using Eventbrite is that I can automate my E-Mail campaigns and event invites for FREE! That's right, it cost my organization no money to automate event planning and E-Mail campaigns! The upside to Eventbrite is that you can set up campaigns months in advance. When I was leaving my job, I wanted to make sure that events and other activities did not fall through the cracks, so I automated event updates and reminders for the next two months after I left.
I dislike that the software does give you very much flexibility when it comes to creating content. There is a pretty set design potential for events that can become tiresome. It is also difficult to upload certain videos and images according to their different qualities.
Eventbrite is fairly simple to use and has most the features you would want laid out so you can build an event registration form in steps. Once you set up your account(s) if you are accepting payments, it is straightforward to duplicate events to make new ones as long as they require similar details. There are custom fields you can create with logic behind them so different users may have different options depending on the access you choose for them. There are also ways to create discount codes or hidden fields with different levels of access. This is very useful when you have tired pricing at events and variable discounts to various groups.
A lot of the settings are in places that don't make much sense and you have to go to completely different sections of the admin section to find settings that you would think are closely related to each other. Some of the features are on by default and you might never notice them until after your event registration has launched. Even though most the settings are easy to change, you basically have to go over every tab, page and setting to be sure they are all correct before you launch your campaign. When you use the custom data fields and discount features, it isn't immediately clear how it all works and again, you need to go to a couple different pages to get them set up properly so it takes some trial and error.
A lot of great features. I like that you can create sign in sheets for events easily by exporting reports into Excel. You can easily clone events. It's easy to collect payments via credit card, or you can set up it so participants can pay later (via check or other methods). You can customize questions and even add promo codes so attendees can purchase tickets for free or at a discount. Designing your event is relatively simple and you can choose from several templates. You can manage your events and attendees easily with Eventbrite.
Eventbrite takes a certain percentage of your ticket sales, and charges a service fee, even though you don't choose the pay by credit card option. Your company can absorb the fee or pass it on to the buyer though. Unfortunately, they don't offer discounted rates for nonprofits.
There are actions that I wish I could complete like hiding certain dates that are linked to other dates. It isn't possible, but the customer service helped me find a workaround.
-Powerful system that provides a large number of great features (creating, promoting, tracking, checking-in, analyzing) for free
-The paid feature is a little rigid when it comes to payout structure compared to other options. You normally can't receive payout for your ticket revenue until your event ends, making it a tough option for those looking to promote an event months in advance who need the revenue now. Definitely something to consider. They provide early payout, but depending on how much revenue you're expecting to generate, that may not even be a viable option.
I would like better integration with Wordpress, and the ability to integrate Eventbrite seamlessly into my Wordpress pages. However, this isn't a huge deal since most of the time I wouldn't invest the time and effort to design and code a custom web page.
I LOVE using Eventbrite to find all the local events going on around me. I go to shows and events often and I love this website so much for having so many things that are going on in one place. I love the website, it looks alive, updated, and active. The website alone has a nice look that suits its own purpose. What I love most about this service is that I can find more intimate community events that are closer to me, such as 5K's and even charity golf events, etc. that I can't normally find on "bigger" event websites. There is a wide range of events to choose from, and I love that they include community and charity events as well. I also love the checking out process, it is so user friendly and I feel secure checking out. Oh I almost forgot- I also absolutely love that I can 'search' for what event, place, and date I am interested in. I can type in "charity" and an entire list pops up, and I really appreciate the convenience and central location of finding out what's happening around me.
As with most event and ticketing websites, there is a fee to check out when buying tickets for any events that are not free. This is to be expected, and probably the only thing I "dislike" about this service. Otherwise I love that I have a range of free and ticketed events to choose from, and that for free events I can go ahead and register from Eventbrite. No other complaints here!!
Like the headline says, the best part of Eventbrite is that you can go from sign-in to selling tickets in minutes. The workflow is solid and easy to use for a simple event, but allows a ton of customization for advanced users.
As amazing as the feature set is, it takes quite a long time for pages to load on the backend and I hoping that gets improved at some point. The multi-user system also needs a bit more work--it looks like it hasn't been updated since I started using the software back in 2012.
Planning an event can be difficult without the use of an event management software. My preference is Eventbrite. In today's society where people are so busy managing their own lives, its hard bring people together. From a moments notice, to 2-3 weeks in advance, using Eventbrite can make sure your event is anything but successful. Eventbrite offers tools to assure that you can keep up with the logical changes while you are on the go. It also makes it easier for invitees to respond while they are on the go. Its a win win with Eventbrite. It cost effective (no more purchasing expensive invitations and costly postage) and convenient.
Eventbrite needs to implement a 911 response team approach for customer service. Hit it, respond to it, solve it! Also, so many people are use the service now, I am unaware if it has safe guards against crashing and; if it does... what happens to my information? I do think that due to the high percentage of users at any given time, the system slows down considerably. This can be frustrating when trying to pay for an event or responding to an RSVP. The goal is stay focused on the goal. To assist users in planning and executing hassle, stressfree events.
We have had occasions where we receive information about a person interested in our event and it turns out they submitted a wrong email address. In this situation , it would had been nice to be able to collect phone numbers of people registering for events.
You can search for a registration based on a registrant's name. However, you cannot print a report by Registrant's last name. Not being able to print a registration report by the name of the registrant is the only reason I gave this product four stars instead of five stars. Help screens are good. The help response I received was very clear and easy to follow. It would be nice to have a live person to do a chat box with or talk to but so far, all of my questions have been addressed either in the Help screens or when contacting support.
- Easy to use and navigate - you can build an event quickly
I don't have many things to complain about with regards to Eventbrite and my experience using it. There was a steep learning curve, as I was new to the platform, but I was able to find help with ease. Depending on your budget, it may be pricey, but consider your long-term goals to decide if it's worth it.
I like that Eventbrite allows you to organize events, distribute the tickets, keep track of the public, check them in and have some cool analytics on it. Everything in one place! It allows you to send the invitation, check to see if there were bounces, who has clicked and many other things. In our Google Developer Group, we also send a lot of emails to our public to remember them what to bring or the calendar of the event. It's very cool
The event's description editor is very poor and lacks a lot of features. They should copy Medium ( as for the part of editor tools ). Furthermore, compared to Craigslist, the fees they take from the tickets are big! Another feature they lack is the complete integration with Google Pay. I understand that they want you to use their app to explore and check-in but it would be super cool if the user could add his/her ticket from the Eventbrite app into the Google Pay one.
I am satisfied with its performance, features and events all over the world can be accessed. I just hope that Eventbrite can think of exploring more features taking each event to the next level. Maybe someday it would have this feature where regardless of what location or country you are, you can also have the feature of making international talents perform in a different country. Through sponsors i think its possible.
While I do not actually like anything about this software itself, I do like that, although with considerable difficulty, it enables me to book online for events. I simply wish that events would use different software in order to achieve the same end result of allowing booking online.
I find this software unwelcoming and overly complicated to achieve a seemingly simplistic task. It is even difficult to sign in, and I am rarely sure, even after receiving a confirmation e-mail if I have booked correctly. As a result, I regularly waste time calling the event venue the next day, if a number is provided, to check that all details have been accurately received, and often (not always, but more frequently than I regard as reasonable), despite having received a confirmation e-mail, had I not checked with the venue, I was not booked into the event, which for events with limited space is, of course, potentially especially problematic. As a culture writer, attending arts events is an important aspect of my job, and it is a great time waster and strain whenever an event is done entirely through Eventbrite, as I must check anything possible and still be nervous that I will have trouble attending a sometimes necessary event.
Eventbrite can do so much, it's really irreplaceable. I think something that could take Eventbrite to the next level is a seating arrangement function. I think they have the ability to allow buyers to select their seats, but I have some events where I assign seating. It'd be great to take the registration list and assign them a seat, all on Eventbrite.
Eventbrite is my go-to for anything event related. If I'm looking to network, this is where I look first. If I'm planning an event, this is where I post it. I love that you can filter for events that fit a specific type (Charity, business, tech, food,etc.) within a specified location. It's really a fantastic resource for finding events for networking within your desired niche, or finding events that match your hobbies or interests. On the event hosting side, it's also really great -increased your visibility to your event -it's free unless you charge for tickets but they only take a small percentage of sales
What would be great is integrations beyond social media platforms. Integrations with marketing tools like email automation software and CRMs would be a great addition to the platform.
Eventbrite is a great software when looking for things in your area and other areas too. They're always some events in the area.
So far I can't say anything bad. I love this software there's always something in my area to attend food or music too
Eventbrite delivers a world-class event registration landing pages and overall management. Their UI is incredibly easy to navigate and so straightforward to setup a page quickly. They also offer free events so you can use Eventbrite for free if you're not charging for tickets. They also have a great community forum for every city where people can search for Eventbrite events happening near them and also receive email updates on these local events.
Eventbrite's landing pages are pretty hard-coded where there isn't a ton of flexibility to the design and overall branding. The system also isn't designed that great for nonprofits. Often for nonprofit events, a donor may buy a ticket where part of their transaction is tax deductible but another part is not. Eventbrite doesn't have a field to capture the tax deductible amount per ticket, so the nonprofit has to manually go in and calculate that amount per ticket when they're generating tax summaries to send at the end of the year.
As someone closely follows start-up events, I think Eventbrite is such a useful and easy to use application. As you browse through events you can favourite it or add it to your calender for reminder and read the description of the event to decide if you want to go. You can see its address and location on map (useful and necessary when you're in a hurry on your way to the event) and see other similar events. I use it to find and share interesting events with my colleagues.
The variety of events are limited to formal or business events so at times I forget to look at Eventbrite when I'm searching for more casual events. Also the "About" section is very useful however when you click on "Read more" you are directed to another page. I wish it had a one sentence summary before "Read more", the sentence before it usually is interrupted and you don't get an overall idea without clicking on read more.
EventBrite seems like it wouldn't stand out well, in a sea of other event apps. Yet here's the thing, when it comes to getting your tickets (not seats per se), this is the best app! From local plays, to wine-n-paints to film festivals, EventBrite make it all easy. Search for an event locally or in another state. Pay either with a card or several 3rd party options. Need a refund, they take care of it in the app.
There's a couple small little negatives that trip up the experience. It takes a few extra seconds to load up pages, searching doesn't always yield results. But that's about it!
I used EventBrite to create and distribute invitations to our company's annual holiday party. I was able to input all of the event's details rather quickly and easily, and was even able to upload the invitation that I designed to add it to our 'page' for our event. It's sleek looking, and was fairly straightforward to configure.
It's not very intuitive. It took me quite a few Google searches just to figure out how to send a reminder email to all of the non-responders. We also had a number of people email us separately to RSVP for our event, and it was rather clunky (and not obvious) to try and add attendees manually. This reason alone will be why we use different software next year.
Eventbrite has its own disadvantages. Its not fully Free for users. Only if the events are Free then the events can be setup Free of Cost. If there is any ticket cost for the event then one has to go for the Eventbrite Paid solution options, It does allow to pass the Eventbrite payment to pass on the attendees but overall it does involve a cost and not fully Free for the event organizers. It does not has good registrant tracking options. Eventbrite is recommended if the event is comparatively on a small scale and specific community focused.
Whether we are organising a free event (Wedding Fair) or a paid one (Cinema nights) we always use Eventbrite. It's easy to use and set up, it integrates with the CRM we use (Hubspot). It collect the money for you, shows you analytics, stats, reports. All very accessible and organised which is great when you're busy organising all the other aspects of your event. They also have a chat functionality and a help centre where you can find pretty much answers to all questions you might have.
I would say is that they Eventbrite fee is a little bit higher than we would like to pay (for paid events only, as there's no charge for free events), but with this being said we still always use it and sell the tickets for all of our paid events through it, even if someone comes directly to us to buy a ticket, we will send them our Eventbrite link. The other thing that we would love would be if you could sponsor your events on Eventbrite so that if someone is browsing all events on eventbrite, somehow you could sponsor your event to show at the top.
I love that there is a free version available! We host many events, and Eventbrite gives us a venue to issue tickets, track attendees, and promote our events. I like that it's easy to create events, customize options, & order forms. You can print attendee lists an other reports, which really makes this a one-stop shop if you are hosting an event. I also like that there are paid options available to integrate with your already existing CRM platforms.
The only thing I can think of that I can knock on with Eventbrite is that sometimes it's hard to hide your events from those other than who it is intended for. It's a simple fix if you check a box, but if you forget it creates a mess of canceling orders for those who may already have your event information.
The multi user interface gets a bit tricky during set up. If you want multiple individuals managing your events, the set up is initially a bit taxing but once its up and working, there isn't an issue. There should just be a click and go functionality for assigning managers and users.
Great mobile app, where the customer can save a ticket to their 'wallet' and have it pulled up for us to scan when they get to the box office. Many customers don't have this figured out but luckily there's always also an attachment to the confirmation email which also has the QR code we need, or we can pull up like a will call list on our scanner's app or print it out on paper - lots of ways to make it work makes that process pretty smooth. I love the functionality integrating with Facebook, where a) you can sell tickets directly from a FB event, like not even navigating away from that FB page for the sale, and also b) it's very easy to create a fb event from the admin backend of an event's ticket page.
It seems like with the recent acquisition of Ticketfly, many reps who came over from there weren't really trained on the differences with this new service, and aren't much more helpful than just clicking around and figuring it out on your own.
really bad and extremely slow customer support! I emailed a question after waiting on hold on the phone for over an hour and got a response A WEEK LATER. Pretty bad! by Eventbrite on 17/07/2017 Hi Gregory,Thank you for your candid feedback about our customer support. We are working hard to get back to our normal turn-around time and hate that we weren't able to serve you better this time.We are making some changes in the near future to help get our customers responses more promptly both in phone and email.Thanks again for this feedback, Gregory. We appreciate you taking the time.Best,Colleen
The back office system is great. I especially like how you can quickly pull code to embed ticket sales in different ways onto your website. The reoprting is excellent and it's great for problem solving when a buyer contacts you with a question about their order.
Having used Eventbrite for a large-scale event and being on their top-tier product, I'd like a dedicated account manager to be able to call rather than having to use the generic contact us.
Eventbrite has lots of functionality that you will need when organising and managing an event. It is very easy to use, plus it can integrate with other apps such as Mailchimp which comes in handy when broadcasting an event and Surveymonkey which comes in handy to send out feedback forms post an event. The back office functionality is great too -- you can email invitations directly without using Mailchimp if you wanted to. For users, it's easy and simple to register, plus Eventbrite offers a secure online payment option which is hassle free for both organiser and attendee.
2 things that I like the least about Eventbrite are: 1) Non-existent customer service. One of the reasons why I used Picatic (which they have now bought!) was due to their great customer service. You can chat with a real person who can help you with some of the questions which are not answered in their FAQs. 2) They're great if you have a free event, but if you have a paid event, their transaction fees are one of the highest in the market.
Very good application and very user friendly. It allows you to setup your event and sell your tickets for your event. I love the ease of use, and its ability to allow your customers to follow your account for updates on future events you might have.
I don't have any issues with this software. Pretty striaght forward to use. No hassle involved.
For someone who uses this both as a seller of tickets and buyer I love how as a seller it is easy to post an event and it can be really useful if you want to use it to make reservations. For us we would host a very important university event and in order to get a stable head count we would use it to make free tickets that are generated by this software. People would click our link to reserve and so that we can get a count or put a limitation to how ever many is attending our event.
The only thing I didn’t like was how sometimes the site design looks like it isn’t an actual software because i had people asking if it’s trusted also probably because not much heard about it. But it’s a great service and other than that everything is great and easy to work with.
Depending on your registration cost, fees can easily add up. You'll have to plan on absorbing those fees or passing them along to the recipient.
Smooth transittion from a previous product. Easy to use, easy to set up, customizable and intergrates with other technologies
Customization only goes so far. Anything extreme and complex (mutiple education classes/sessions) woudl probably require a more complex system.
Eventbrite is already the cleanest most professional event registration system out there, and they are still making it better. They just released "add-ons" for event tickets. We are currently looking into working that into our current registration. What else can I say? Simplicity is the name of the game with eventbrite. Also, their customer care is great. We are currently still getting pricing from 3 years ago, which is why I can't imagine ever letting this software go. You just can't beat the price and care for customers!
Eventbrites simplicity can be it's weakness sometimes. More options in the registration form could be beneficial in the future.
Evenbrite has a lot to offer to event organizers: a way to build an event page, a way to set up multiple tiers of tickets and discounts, to provide attendees with address and event summary, to add images and logos, and much more, and it they way of assembling all these is pretty straightforward and easy to master.
The event templates do not allow a lot of customization. Also, it takes some time how to add additional admins too the events and how to setup discount codes. But these all is more about the learning curve for the advanced features.
Eventbrite is an incredible platform for managing events and conferences. Here are a few reasons you'll enjoy it:
I have very little to complain about with this platform, but I do think there is room for improvement with customer support. There response time was good, but could improve. It might be helpful to build out a better FAQ or help system in the website, since there isn't a lot of blogs or help available from other sources. Next, we offer a free event for educators, but I think the service charge would be expensive and cut into profits if our event was a paid conference.
This software is absolutely incredible for anyone doing ticketed events. You can easily see how many tickets are purchased, how many have checked in and the scanner feature is extremely easy to use. One of my favorite features with the Eventbrite scanner you are able to see if a ticket has already been scanned for that event and exactly what time it was scanned. That allows for less opportunities for people to pass tickets along that have already been used. I also live that you can download the app and turn your own smartphone into a scanner! GAME CHANGER! Switching to these scanners was a fantastic upgrade for our business.
There are only a few minor issues I have encountered but they are more with the actual event brite scanner than it is with the software. If it is extremely hot outside sometimes the batteries on the scanners can drain faster than normal, just make sure you have backups ready to go. They also will not scan tickets purchased from any other outside website (StubHub, Ticketmaster, etc) which is good and bad at the same time. Otherwise it is easy and a great tool for any and all ticketed events!
It is getting increasingly expensive. I feel like the cost is becoming prohibitive to it being beneficial.
The features that are offered are great. The possibility to offer the tickets in different languages and the extra tools that come with making the whole system one of the best ticket management out there. Also worth mentioning that you can alway use this software, with all its features for free!
There are some features that are falling a bit behind in terms of keeping up with the ease of use and feel of modern websites. It is something that it can be updated any time so definitely not a major turn off.
It's free, to start at least, and just an amazing way to track and analyze attendance at a wide variety of events. It's easy to create events and share them across multiple platforms.
The fees start to add up if you are charging for the event and paying to use Eventbrite. The credit card fee of 3.5% seems particularly high to me. Also, the emails and event pages are not very customizable. I think there are only a couple email templates, so some variety there would be nice.
The top feature for Eventbrite is that it's really easy to track events and the attendees that are coming to your events. You can create an event very easily, share it across multiple platforms, there's a direct link to your Facebook business events page from Eventbrite. Making it super easy to get the word out. You can track the events that are sent out and how people found your event so you can get a sense of where people are looking to find out about events and then put your efforts into advertising in those channels later on. You can print name tags which is really awesome, so if you have an event where you want to everyone to wear name tags, rather than getting everybody to write them out when they can show up and you already have them printed. And then finally, there is a huge audience that uses Eventbrite, so you'll find that getting the word out is a lot easier. People will do a search for types of events like yours, find your event, and show up which is great because you had to work very little to get them to come to your event.
So, some of the requested features; we would like to see more customization in the actual Eventbrite page itself and as well the emails that are sent out to your invitees. So at the moment, I think there's only two templates and you can't really do much to change the look and feel, or the text within it, so it would be great to be able to customize those features a little bit.
I have been using this application for over a couple of years and attending events from time to time. It doesn't show you only the nearest events but within the country that makes use flexible to register and attend them based on our choice.
Certain sections(common categories) keep repeating on the homepage of the application which could be avoided, although not sure if they wish to keep users engaged to click on them or for easy access.
OK 1) Easy-to-use Interface 2) Outstanding Central Hub for an Event 3) Helped us to Sell Tickets and Take Registrations - made it a lot easier to do and explain "how to do" for others 4) Whether at my desk or mobile at-the-event I can see and access everything! 5) User-Experience continually comes in at well-above 95% - Better than anything we've ever used! 6) Eventbrite's honesty because they tell what it CAN DO and then they help you to figure out (using a 3rd Party) to get what you want ! I am not going to go on and on, but I guess I just did! Lots to Eventbrite!
I'd like to get payout/ticket rev before the event ends, but I suppose it could be us. Also, I am not savvy as I should be to change/update colors/graphics/look-and-feel, so for me it was a lot of launch campaign, but forgot____... Or did not clearly know how to ____. I did access their online tools/FAQs and other training, it was just OK, not stellar. However though, I deal a lot with outstanding companies (Apple) that provide bite-size micro-learning modules for just about everything, so maybe it's just my bias.
There is not a lot of customization available. You don't get to control the font/size or other design-related aspects of the event page so the event information and photo are all presented in the same way for each event. I have, in the past, generally used Eventbrite in combination with other softwares, e.g. a FB event page (that links to the Eventbrite for RSVPs).
Eventbrite presents a very smooth interface, and is a great and easy way to discover and purchase tickets to events. I love it that it allows you to add any tickets purchased through the software to your Apple wallet, and I also appreciate that it keeps an archive of all the past tickets that you've used through them; for those like me who enjoy keeping their physical tickets as a memento of sorts, this app does it for your digital tickets automatically. All of my transactions with Eventbrite feel safe and secure.
One time I purchased tickets for a concert, but ended up missing it due to something unforeseen coming up. This was the only event that the app did NOT keep a record of - the tickets have disappeared from my past archive. I would like to see this tweaked where the app saves not only the tickets used, but also those unused.
Eventbrite is a great tool for small groups, especially non profits like our library, to get the word out to a larger audience and even connect them to our in house calendar of other events. Users of Eventbrite may not necessarily be looking for "library programs" but are merely perusing local events and they come across us alongside even paid types of activities, concerts, etc. People who might never see us because they aren't regular library users will come to know us because we were billed alongside more widely know groups.
As with any new tool there is a learning curve but once we figured out the ins and outs of copying and pasting links to Eventbrite into our in house calendar it couldn't be simpler.
Eventbrite is amazing for event planners or anyone who ever hosts a gathering, event or activity. It's super easy to set up, integrates with Facebook, has its own email feature (or connects with MailChimp, etc.) You can create coupon codes, password-protected events, free events, etc. There's an app to help with check-in or on-site purpose. It's really the best all-in-one ticketing software.
If you're running a super specialized event or event series, this may not be the best option for you. For example, we run a Theatre Festival with multiple performances a night for one week. We used Eventbrite for the first year, but have since switched to a specific theatre ticketing platform. Eventbrite is great for general use but may not fit every planner's need.
Because it offers so much, some of its tools are lower priority for its developers and do not work as expected. The pricing structure makes more sense for large high ticket-price events than small ones, making it difficult to justify as a long term solution for growing monthly events.
I used Eventbrite a couple of times when booking events for myself or colleagues. It was simple, easy, had the information I was looking for where I expected it to be and all (comprehensive) steps that led me through researching the event (MTP Hamburg) to choosing what I specifically wanted to finalizing booking completely without any hassle. A while later I had to organize an Event myself and remembered my positive experience as a user, which I wanted to provide to attendees of my event as well. It was then, that I realized how much this has to do with the way you setup an event from inside Eventbrite. There is a verry good guide for setting up events and a step by step tour for beginners. There also are recommendations about what to do when and what information might be expected by potential attendees. I liked the basic support which was included as a beginner. Also, there are areas where Eventbrite clearly draws a line regarding its functionalities and forwards you to connected third party services (as for example if you want super fancy badges or have more esoteric data mining procedures in mind regarding your attendees data). As a newbie to event management AND Eventbrite in particular I was also happy about the broad spectrum of FAQ and help videos. I was very happy to be supplied with a solution that provided me with high quality, easy to use features and was free to use for my non-profit event on top of it.
Speaking of FAQ and learning how to use Eventbrite it is true that there is a lot of material available online. Sadly there is also light and shadow to this. Some of the explanations I found online were clearly dated and others did either not cover the specifics of the topic I needed (recommendation / invitation based multi stepp application requests) or referred to things which had been changed in the past. Also the Options for the design and look of the Event Homepage were limited. These aren't necessarily bad things only. BEing forced to stay with a simple (but still beautiful) Layout as well as required to go with a simpler application process then I imagined in the end turned out to be good as it simplified things and allowed me to concentrate on matters more central to the event I was planning. It just needed some letting go first and willingness to do it differently than I first had imagined.
If you are planning to use EventBrite to sell tickets the platform gets more complicated and structured, including the limited ways in which you can receive money for tickets. My professional organization considered using it for small fee ticket sales for member events but the rules and at the percentage taken by EventBrite were restrictive to the point that we didn't move forward.
Eventbrite is easy to use for all levels of planning experience. It's a great tool for free events, as well as paid registrations and ticketed events. The back end of the software is easy for planner (and non-planners) to use. Their customer service is really wonderful. They can set your non-profit organization up quickly to receive lower transaction fees. I don't receive many complaints about the software.
The only downfall is the challenges in getting 'just the right' logo/image dimensions on the registration page or in the description page. There's not much customizing in those areas, particularly in the description/text area for the main page. It's really a plain text only option.
I like that it is a relatively free service, depending on how you want it. They do take a cut of the check, but you can pass those fees on to the buyers. If you choose to absorb the online fees, then it does cost some money. I also like the ease of use. It's very easy to move through the process and set up an event without many hiccups or training.
I least like the flexibility in designing the event webpage. I understand Eventbrite's need to use their branding and layout, but it would be helpful if you could edit the event webpage to match your branding such as add more pictures, upload a background color, use different texts, and colors. The webpage now just features a photo and logo of your choosing then it's pretty bland.
Eventbrite is a simple, functional and reliable for both event makers and users. Creating an event is as simple as creating a social media post, you can even organize free local events around your area, manage ticketing , reserved seating among others. The Interface is very straightforward and supply many options in how to create or search for an event. Is the source to many cultural phenomenoms happening around the world. Evenbrite has hosted in their website/app some of the most important events regarding culture, arts and music in my homeland, and I've seen this happening all over the world, it probably hosts some of the most meaningful recreational activities. It has a large catalogue of things to do, both free and paid ones.
Getting a hold of Customer support is nearly to impossible. This is the only downside I can really think of when speaking of Eventbrite.
Eventbrite does a bunch of things really well: ticket sales, event-related email communications, event marketing, and they've added a Facebook integration feature that allows people to buy tickets directly through a FB event without having to visit another website. In my role at a microbrewery, we use Eventbrite for ticketed special events like Beer Flow Yoga classes, or brewery tours.
Sometimes it's hard to find certain settings, particularly the ticket sales date range. I've accidentally published events that displayed "sales ended" for tickets, because the date had changed, and there's a separate field for the timeframe your tickets will be available for purchase. You'd think this would automatically update when you change the event date, but nope.
Working in education, there are a lot of events I like to put together, and not everything has a cost, but the ability to track attendees etc is still needed. Eventbrite doesnt charge for free/small events! Everything is easy for the basic user to do. There are a number of customization features you can apply and it even integrates with website builders pretty easily. I have been on both ends using Eventbrite, both as an organizer putting it together, and an end user, making a purchase or attending an event via Eventbrite and the interface is simple on both sides. There is also an app to use on your phones.
There are a number of customization features, but colors aren't one of them but this is pretty minimal as an issue. I just want to get the even up and running and promote it to allow for people to register and all of that works with Eventbrite. It has taken off and you really can't go far without seeing it being used.
Eventbrite is intuitive and fun to use. When you are geared up to post your event, Evenbrite won't disappoint you. It has all of the lights, bells and whistles needed to effectively manage, post, register, handle sales for and publish your event online yet the GUI is easy to work with for a newbie.
I wish it presented more choices for color themes for your events webpage.
● Easy to use with a simple user interface.
● Most of the time I have used it, some filters do not work for me. For example as per the time of writing this review, when I select the period of the event eg All Dates, Tomorrow, Next Week etc and click on search, it takes me to https://www.eventbrite.com/notavailable.
The ability to create microsites for events that could be linked to a sponsors website where dynamic and interactive content could be updated may enhance future versions.
There is nothing that I don't like about the product, it does a really great job at advertisement and creation of events.
The free version does not provide you with the option to ask registrants questions when they are in the process of purchasing their tickets. The ability to ask questions was beneficial to our company because it helped us gage our registrants’ level of experience and/or areas of interest, to better understand how to engage with them during events, etc.
In non western countries,Eventbrite has got very low patronage and thus there are very few events to attend ,when I have visited places like Saudi Arabia or Qatar.I feel the Eventbrite team needs to focus her marketing in non-western country's too.
Eventbrite doesn't charge for events that don't have a registration fee. It gives me a full-featured registration program for my non-profit's events so I can track flow of communication, know who signed up and track event participation across the year. We only pay fees for the events that have an associated cost for attendance.
The software is so robust, there is a significant learning curve and it can be easy to miss one of the fields for communication that goes to attendees. Recently, there was a poorly worded addition to the Terms of Service that caused a bit of a flareup....claiming IP rights to things way out of line!....but management rolled that back pretty quickly. (If staff have a desire to write ToS that is out of line, will it happen again after this flareup settles down?? Be vigilant...)
Eventbrite becomes very costly when you offer paid tickets on the platform. Apart from the initial charge,which allow you create the event on the platform, there is a ten percent charge on the total amount of tickets sold via the website.
That I can't add a sub user that already has account to my event. It means my team has to create multiple accounts to run different events for our clients.
I work at a nonprofit with a small marketing staff. Before using Eventbrite, we were building our events on our website which looked awful and dull. It would take a lot of time for not much reward. With Eventbrite, I can create a basic event in a matter of a few minutes. I can make it private or public to be shared with the Eventbrite community. Best of all, most of our events are free to enter, which means it's free to post them on Eventbrite. It's easy to check attendees in at the door, download reports, and communicate last-minute messages with registrants. Eventbrite is a great tool more companies should take advantage of.
In some instances, we've held events that require many conditional questions to be completed during registration. Unfortunately, Eventbrite doesn't allow the function of complex, conditional questions, which can really slow down the registration process. On the backend, the menu names aren't the most intuitive. There are certain functions that are difficult to find, such as where to cancel an order, but after expanding each sidebar menu, you can usually find which what you need. My biggest pet peeve with Eventbrite is that if you create an event that takes place more then five weeks away, ticket sales will automatically be set to end in five weeks from that date, regardless of when your event takes place. There have been many times when I've forgotten to change this default date and received complaints of ticket sales being closed weeks prior to an event. I wish Eventbrite would make the default date the date of the event.
We love how easy it is to get event sign up rolling with Eventbrite. It is a powerful platform that allow for all the graphics and marketing touches we love to add on with all the data gathering features that make for strong event management. Quick and complete reporting, easy communication with those signed up, and lots of ticket options to customize our events.
We really haven't run into anything yet that could be considered a con! Seriously - it is that good!
I like the payment options for our organisation. We no longer have to handle cash or cards at our events. The payouts and reports is excellent.
The templates are not as creative or flexible as some other platforms. I would like a few more options on the template side for emails and then Ii may use the product for more of our marketing pieces. At the moment we couple Eventbrite for ticketing with Mailchimp for marketing.
It offers the option to create access codes and promo codes that can be given to specific customers by sharing the URL/link for them to redeem
When transferring the ticket to another attendee through "edit", I loose track of the origin of were the ticket came from since the initial name disappears at all.
It's great for general admission. And good for reserved seating.
(1) Customer service. So far it has been almost impossible to get a hold of them.